The Bat and Ball in Newham

We had a really quality experience at this location last night, but none of these could be possible without Andrey support! He was a star of a manager and handled our situation so professionally and delivered a great experience which we will never forget! We will definitely come back!

Had a great night, my compliments to the staff Amari and Hannah who looked after us and made our night. Also the manager Andrey, was great and helped us with our enquiry. Great assets to this place! Amazing drinks as well!

Always great fun & food good too.

Without doubt the worst 'pint' of Guinness I've ever been served! Proper embarrassing.

This is a good place to go for drinks and if you want to play they have ping pong , darts and they have karaoke aswell. I recommend to book for it . They have a good music and at night they have a DJ va playing music. We went on a Saturday night.

Great bar. Great selection of beers and fantastic service. Definitely coming back 👌

I recently visited Bat and ball and it was an unforgettable experience from start to finish. Nestled in the heart of Westfield shopping mall, this pub is a hidden gem that perfectly blends a cozy, inviting atmosphere with top-notch food, drinks, and service. Atmosphere The moment you step inside, you’re welcomed by the warm, rustic décor that makes you feel right at home. Whether you’re grabbing a pint after work or settling in for a night out with friends, the ambiance hits just the right balance between lively and laid-back. With soft lighting, comfortable seating, and the perfect background music, it’s a place that invites you to relax and unwind. Drinks The drink selection is impressive, boasting a wide range of craft beers, local brews, and a creative cocktail

Got some wings which were sadly over priced for the quality. The beef tacos were not nice at all. Service was super fast and friendly. The sorta bar you arrive with friends. We did some karaoke, in a room that I can only describe a sweat box. Good laughs, lots of jokes but sadly I can't say it's good value.. Bat and ball is, sadly, is a bit of a swing and a miss.

Good atmosphere, good location, ideal for a fun night out

Decent bar. Best pub in the area. Good beer too

Very rude attitude even from the manager of the bar. Racist comments been made too. Very bad experience, just walked off !

Very good music, service and a lot to do and watch live sports

Good food, friendly and help staff, good drinks variety. A little over priced - you have to pay separately for using a beer pong table and beer itself, pay £10pp for karaoke etc. We went on a Friday night to celebrate a birthday but it is so loud and hot that this was quite difficult to talk much. Overall enjoyable but would probably check out other places before coming back here.

We went with some friends and reserved a place with two tables, but many people passed through our tables. The food was good but not impressive.

Had an amazing night at Bat and Ball in Westfield, the staff made very good drinks recommendations I firstly went to the downstairs bar and got served by Demi who made me a cocktail which she recommended to me and also on the upstairs bar I had a glass of wine with some food which was recommended to me by Suraj and Andre over all a very good experience

I was served by bailea she was very helpful, made sure i had no allergy’s for food and drink. I was greeted with a very friendly face and was made a espresso martini which was beautiful.

Came in on a lovely misty Monday morning got greeted by the lovely Rachel she recommended the cowabunga burger made sure to check my allergies and the burger was exquisite . When I came back up to the bar for a drink she even checked in on how my burger tasted! Would love to come back soon!

Went for the karaoke, great staff and overall good but the speakers aren’t the best quality and for some of the songs the lyrics on screen were lagging behind little too much

Booked for darts and ping pong with a group of 8. One person was unable to make it and there was no issue refunding money back so this was a plus however I paid over £80 for a round of drinks and the Mohito was disgusting. No taste other than lime. I asked the bar tender to taste it (this was someone other than the one who made it). He referred to another male behind the bar who was quite rude in my opinion. I asked for a refund as we had finished our games,he said to have another one made. I made a point of saying I'm not asking for much considering how much I'd already spent. I did get the refund but the guy was rude about it. Also got charged 12.5 percent for ordering a drink that wasn't available on the app but was on the menu so be careful of these extra charges. I don't think much of the staff's politeness if I'm being honest. Went to pick up the ping pong balls and the girl behind the counter made us wait till she had finished creaming her hands ! If I wasn't being charged for this time it would almost be funny. Anyway...we ordered food. For the price it wasn't something I would recommend. Expensive and nothing to write home about. Would probably go to flight club or places in London as their prices are reasonable for the food and the staff seem like they are happy as an oppose to what we received here. Disgruntled staff who clearly don't want to be in this particular job and are hard to find as well. I had to continually look for people to book in for the games. I don't think I'd go again and wouldn't recommend either.

This sports bar deserves the 5 star. Atmosphere really good and quiet at launch hours, food was tasty and also with cheap. The man who served us had a big smile and was very kind. I'll visit again when back in London

Came here after a work social, great vibe and great service. Music can seem noisy, but I'm probably just getting older.

Nice and cozy place.. the service is excellent

I went to play ping-pong with some work colleagues. We arrived later than our booking and the staff were very kind and accommodated our lateness and let us play longer than we should. The music was great. We even had a little boogie! I will definitely be coming back x

Great lively place, good food, attentive, efficient and friendly staff - gets you ready for the match!🍻⚒⚽

Vegan pizza was delicious, thoroughly recommend.

Great night, good sports bar although table tennis was a bit difficult due to lack of lighting

Music was so loud we couldn’t hear each other, genuinely like a night club - bizarre considering it was a bar with middle aged fellas and a couple of families in there. Asked for it to be turned down, the waitress said “what?” in response as she couldn’t hear me, and I asked again. Her response was “I can ask but I don’t think they will” (they didn’t). Other places are few and far between to just have a drink nearby so it was a painful time trying to get by to drink our drinks. Looked around and many other tables also not talking to each other. Just strange and unnecessary. We found a better option in Tap East which is on the ground floor of the shopping centre.

My Husband and I ordered burgers his one was ok mine was not cooked properly they decided to throw all the oil in for good measure it was just awful I sent it back & got another one which was a lot better. The young girl serving us Ruby was very nice. So 5 stars for Ruby & 0 for the chef. Won't be going again. What a same coz I did enjoy a beer .

They could have better lighting for the activities

Only quick pint, no food, hence the stars, but well worth a visit if you can!

Really good night, man like DRE took care of me and my group.

We had a pizza and the burger, both were served barely lukewarm, so probably been sitting on the counter for some time. The burger was okish, and the pizza was burned at the bottom but the cheese was not melted, so I'm not sure how they cooked it. We mentioned the waiter the pizza was burned, but he/she said "sorry about that". I think wetherspoons serve better pizza, and it doesn't cost £11 for Margherita.

First time here and I would defiantly come back. The music is spot on and the service was top notch we was served by Alan who was so helpful and he served us all night even and took our order before we could even sort the app out. I defiantly recommend this bar.

Really lovely staff, great selection of beers and cocktails! Loads of screens for the sports, and karaoke is a great evening!

Great time with family and best service from Allan

It was the best service I received from Allan great atmosphere

Great music and atmosphere, lovely cocktails!

What a great place to come and spend time with friends & the service from Allan was the best I’ve received great service

Allan was amazing, love from the curlies!

Great atmosphere, loved the games. Allan was fantastic.

Disappointed they did not know what dry martini was ! Pleasant drink for sisters birthday although did not stock my usual tipple.

We came in on an impromptu visit to watch the football which was being shown. We were served by Allan who looked after us extremely well, was always on hand and gave us top notch service. Would definitely come again and would recommend to others.

Naz, Dre and Ryan were all amazing great service and great food. Will definitely come because of these three guys. So friendly and helpful and brilliant at their job

A really vibrant place. If you like places like Turtle Bay then this is very similar to that. We only had a quick beer, no food, so can't say much about it. I'd be quite happy to go back for the right event.

Just wanted a beer. Nice service. All good

Attended with a friend. Friendly cool, atmosphere with music. Had a couple of cocktails and some wine. Ordered some food wings & fries and classic hot dog. Staff were very good & pleasant.

Pleasant atmosphere, quality music.

We had a fantastic time at B&B during our team’s after-work social drinks. We’ve visited a few times, and this visit was particularly enjoyable. The managers are very accommodating, and there’s plenty of space for activities like Ping Pong and Beer Pong. It’s a great place to visit regularly, and I highly recommend it for corporate group bookings due to its spaciousness.

They need to work on their classic cocktails 😭

It's changed. Not as relaxed as it used to be. It's just not the same as the last bat and ball.

Cocktails were fine this guy next to us had clearly had enough and was still being served... food came SUPER quick coleslaw was not in date wings lacked flavour chips were standard onion rings were proper but the chicken burger dry. Didn't finish the meal unfortunately the food wasn't worth but a good place to go for a drink.

Vegan burgers and sweet potato fries and cocktails were good. Good dance area with DJ. However, DJ didn't seem to be able to read the dance floor.

Burger slaps but chicken tenders need a gravy vibe upstairs with the weather the way it is...stunning. However not suited for young kids our family made the best of a Disney inspired children's karaoke session hosted by all the men 😄 Ladies had cocktails 🍸

Excellent customer service and wellcomeing service

It’s not the best venue I’ve ever been to. My review is mixed, food was okay not bad, service was awful! Staff too interested at chatting to eachother than serving customers, even looked over to see customers waiting and then still continued their own conversation. A group of us were ordering drinks in rounds.. ordered the same round every time and got charged a different amount everytime… Went to play pool.. booking 10 mins late because they had to go fix some pool cues even though pre booked it a week before so they were aware we were coming, it wasn’t a walk in. Karaoke was fun! Good selection of songs, although only 2 mics, the room karaoke is in is very small, and gets hot very quickly, after leaving the room also me and all the guests I was with all had a funny scent on our clothing from being inside the karaoke room. The venue aint bad but I just think for its location I expected more, gravity is right next to bat & ball and the service and facilities are a lot better, then 15 mins train in to Romford namco they have the same facilities at half the price with better food & drinks options with more accommodating and welcoming staff. I enjoyed it whilst I was there but that was due to the company I was with. Would I return, no. Would I recommend, no.

Kairo was so helpful and so friendly

Kairo was an exceptional bartender

Fabbbbb!! Kairo makes the best cocktails!

Kaioo gave amazing service. Always helpful. Super friendly. Will definitely be back.

Great place to place table tennis & have drinks with friends👌

Really great night and special thanks to Lucy the events manager for being so helpful with the planning and food ordering at short notice. Great venue for an event

Excellent food and service. I enjoyed the smash burger. Anusha was really sweet and ensured we were always tended to.

Had a great night! The AM Joss was fantastic! Attentive and a brilliant host! Will be back again for sure!

Joss was a superstar and was so helpful, was super impressed and was so nice to see a kind generous person care so much even though it was busy

Such a great evening, highly recommend the margarita and the buffalo wings. Thankyou to Jojo for looking after us, we will be coming back for Karoke 🎤 💃💃

Priyanka was wonderful, great service, attentive and helpful. Thanks for serving us.

Good selection of beers and lagers and pleasant staff

Fun venue with reasonably priced drinks and food. Option for table service and also ordering online as well at the bar. Mojito's are lovely. Only down side are the park bench style tables that make getting on and off seats a bit challenging especially when wearing a skirt.

Had a great experience with my friends over the table. What an atmosphere !! Loved the food and also the service provided by Anusha. A must visit place

Throughout the evening, Anusha provided attentive and pleasant customer service, which left me feeling satisfied. We had a really great experience because of her proactive service and suggestions. Because they have such amazing service, I heartily recommend Bat & Ball for a fantastic night out :))

Some of the worst service I have ever seen, bartenders had no clue at all. Shocking.

Terrible service. People standing around doing nothing

Had a great time with my friend!! The food, the ambience everything was superb and the service provided by anusha was excellent! 🤗🤗

amazing service and quality food, anusha provided and excellent service to all of us!!

Great food and the host Anusha took really good care of us, ambience too was great.

This place was good atmosphere. Service was good but the food can do with alot of improvement. Would come back for the service and also to see if the foods improved

I was served by Anusha, her approach to customer service was brilliant and exemplary.

Was delighted to be welcomed to Bat and ball. Anusha made sure my first visit was memorable. Many more visits to go!

Me and my friends went to this place it was amazing af. The atmosphere is also very viby and Anushka took care of us. She was very calm polite and had a good attitude at serving people. Overall it was a great experience

Anusha provided us the best service! We will be back again for sure!

Hey Guys , your food is fabulous,specially your cheesy fries , along with the food your staff is very well specially Ms Anusha Ramsen is so sweet and a quality staff , as she took the responsibility of us to make us feel well in your Bar and she succeeded as well 👍. Iam so happy with her services and recommendations she gave us.

Amazing Experience Thanks to Anusha! I recently dined at Bat and Ball, and I have to say the experience was fantastic. The food was delicious, thanks to Anusha’s recommendations. The atmosphere was just what we were looking for. If you’re looking for a place with excellent food, a great ambiance, and service that goes above and beyond then Bat and Ball is for you! Do ask for Anusha for great service!

Staff busy moaning at people for vaping, not myself but made me leave was so bored of hearing it

Me and my cousins went to this place , food and drinks were amazing . Anusha took care of us and the service provided by her was superb

Ruby (the spanish lady) was very friendly. Welcoming us with a big smile that made my friends and I feel very confortable. Big thank you to her 🤗

Really enjoyed the food and the service special thanks Rebecca, always smiling and checking if everythingvis ok with us. It would be nice to have somebody at the door to welcome and sit people down.

If you stop by for lunch, you will not be disappointed, the portions are huge, the prices are normal. It's nice to sit on the balcony and watch the sun down below. In the evening, the atmosphere is enchanting, music, mood, life pulsates.

Could not find anywhere that just served a cold beer until we found this bar, fairly quick service but not all the time, outside seating area (good for a warm day) Small Gents toilet.

Great service from afsal. Good music

Very very friendly, can see why my family love coming here, when they come and watch West Ham. This was my first time here.

Atmosphere is really nice, staff are a bit unfriendly and inconsistent but apart from that was a nice evening. Drinks are a bit expensive but the games are fun.

Nice place to have drinks. Live music is good but can be a bit loud if you want to have a chat.

Great service and food. Special mention to Afsal and the bartenders at the place! Really enjoyed it.

Great pub, shout out to Alan, incredible service!

Very nice staff here , polite and friendly Thank you Alan for help, good costumer service

We were there for a party with a few friends and enjoyed the evening. Not to forget, Anusha was very friendly and provided us with top-notch service.

Had such a great time here with my mum. We sat on the outside and the weather was perfect & Allan was a remarkable server!

Never any staff in the day time one had attitude problem upstairs U wait upto an hour for service place is a joke

Had a great time here with the lads. the bartender kairo had great jokes kick started our good time here

Visited Bat & Ball this week , outstanding atmosphere and I was really pleased with one of the staff members, Kairo. I was being served by him and he gave exceptional service , it was a pleasure to be served by him. I would definitely return and recommend Bat & Ball to others.