Mcdonald's Restaurants in Newham

Unhappy with delivery and food, took 1 hour to arrive and when it did it was cold

The food was stone cold and another thing was no stews given to me at all for the drinks I am not happy with that at all poor customer service rules to be honest

as always from here on time and still hot with everything present

Driver was very friendly and even came early!

he was friendly and brought my food on time

Driver had ripped bag open and items missing from my order, this is getting beyond a joke, its like they just dont care anymore

Cold, wrong item, not edible as hard, cold and stuck to packaging.

I give thumbs up to the vegan burger.

bang on time and everything was there and hot

Luke warm so had to reheat but quick delivery

I ordered 1 orange juice and 1 apple juice. I got organic semi skimmed milk which i never ordered. rubbish delivery.

I ask for a big mac without cheese and it had cheese In it and I don't like cheese so I couldn't eat the burger and it wasnt the first rime this is happened want a refund on the burger

Yet again this time they put the cheese and the sauce in it what is the matter with them can’t they read?

This food arrived over one hour after ordering it when the advertised delivery time was 15 minutes. The courier offered no explanation for this. I declined the food because it was obviously stone cold. The courier said he would report this issue and request a refund. The order shows as delivered but it is not delivered. Useless service, time wasted, deliberately misleading delivery times advertised, and as per usual left to the customer to chase up a refund

Being late had my food outside sitting outside. I didn’t receive no calls nothing to let me know the food was outside. Absolutely terrible service and I’ll probably won’t use this app again. My food cold and the carrier had no decency to knock the door nor call my phone, so really what was the point of me putting down my details, is it for show.

Most enjoyable food quickly delivered. Thank you.

Food is tasty but service is a bit poor

there was no jam with my porridge

Food was delivered on time and it was delicious. Thanks

The food was wrong and not happy with this not having this again and again not happy I am really disappointed with this the. Second time this happened

The fries were stone cold and the mozzarella sticks were not there the dip ordered for fries were missing and also my coke was spilt in the bag and not happy with this

missing items for 3rd time in a row

The order never arrived and it was marked as delivered.

Food was cold, stale and not fresh

Terrible experience as they were so obviously prioritising the drive through over the internal customers. After seeing many cars order then collect it took a few of us to speak up and ask what’s going on with our orders to be greeted with a groan and a role of the eyes like it’s some big hassle having to serve us our food that had been sitting on the side for some time

Order never arrived driver left with my food did not ring door bell!!

Depressing. Food seems to get worse every time I visit. I think I'll stop visiting...

Food was nice, just a shame I didn’t get my pineapple sticks and tropicana. Also driver was lovely

Never got mcflurrys. Also 3 Palestine.

The muffin is very hard and not fresh. The sausages and egg were cold . While the other muffin and egg was warm and fresh. I am sure they used a staled muffin. This is a poor quality food from them.

Meat was not cocked properly !!! And the food was very old !!

Foods always cold or wrong....staff are useless

Quick service, no issue with waiting, good amount of seating options.

Better than Barking delivery drivers ,Find perfectly place

Ordered a mc chicken sandwich meal and it came with no fries, my son isn’t happy.

Wasn't the best experience I've had unfortunately. The app wasn't working at it's best, then the food arrived to our table which was nice and appreciated. But then I asked for the baby changing room to be opened, had to wait quite a while and my food was getting cold, not impressed. We decided to eat and then I asked again for the toilet to be opened for the baby and again they took quite a while to do it. As for the food... I am not sure if that was the baby of the fillet of fish or the fillet of fish itself. As you can see from the picture it is not much bigger than 2 packs of ketchup... absolutely mind blowing. Prices are going up and burgers are becoming minuscule. Well done, McDonald's!! That's the way to go!!

Food turned up on time no issue with that but the food was cold couldn’t eat it.

My whole order was cold and inedible. Terrible from McDonald’s also didn’t come with any sauce with the McNuggets

Ordem missing items, drinks half ful. Terrible service

The man wasnt bothered to go up the stairs making an excuse saying “parking” when no drivers have ever complained. He then proceeded to place the order as delivered when i have young one and its late night. I diidnt dget my order

Ordered McDonald’s it didn’t even come

Good was very fresh and piping hot. Driver delivered in perfect time. Thanks!

Stop putting terrys orange chocolate sauce in the milky way mcflurries. First time was an honest mistake, but you are just taking the piss now. Do not test me.

Wouldn’t even give it a 1 star order was completely wrong and the drink leaked everywhere as the man gave it to me

most of the food was good, fries undercooked

waited over an hour and a half for cold food

I don’t know whether McDonald’s got my order all wrong or if the driver stole my food. I barely got anything I just spent £25 I didn’t get anything

Absolute joke how can you take so long to serve someone at 2am when there is 4 of you working, they were just standing around talking to each other. If that wasn’t annoying enough when we actually go the food it was so messy and there was ketchup everywhere also they gave mustard and pickles when specifically told not to and they double checked too honestly ridiculous

Nice and fresh , even they gave some extra dips which was a lovely touch , well done

Order came damaged and hot chocolate leaking

Food arrived freezing cold. Had to go outside and meet driver 5minutes down the road as he claimed he lost the address.

Ordered £16 worth of food, and they delivered 2 drinks instead. This is the second time in a row I've ordered food and have received the wrong order. Never ordering from here again.

Please give Momena (? So sorry if I’m making a mistake here) a raise. That lady has not stopped whilst we were in there. All staff we encountered were super kind. ♥️

Be careful, there's a lady who offers you 'free vouchers' for your next McDonald's but what she does is take your phone at the end of your meal to fill out a customer satisfaction survey and the voucher that you get doesn't even work because it's already been claimed by someone else or whatever email she uses on the survey.

he was really friendly and helpful

chip wasn't even cooked, burgers was cold, milkshake and mcflurry exploded in bag and was ruined.

It's a McDonalds not much I can say . Only went there while waiting for another shop to do a order . At least the food was warmish . Would love to go in a McDonald's and have hot food.

The food is damaged and very cold and the fries so salt

Half my order was missing. Reported it to just eat who did nothing and refused to give me a refund.

They forgot my fries. And the chicken wrap was cold

Not what you expected from this food change . Not much flavour and menu boring

I’m missing my large chocolate milkshake?? Have tried calling the store and no one is picking up.

Driver needs to take it slow as I now have no edible food! Absolute disgrace

Chips and Drink were fine. Small Chicken burger was fine. But Big Tasty was put together badly. For the price an insult.

They gave me a 1/4 full smoothie when I paid for a full smoothie

he was really polite and helpful

How you can give my order without numbers I lost my money and food I’m not happy now 15 pounds it’s money

Burger was cold which spoiled what would have been a good meal. More tomato in salad maybe?

If the driver doesn’t like delivering food maybe this isn’t the job for him. He asked me why I ordered from a specific branch when there’s one that is closer to my house. For context the branch I ordered from is the same amount of time than the one he’s talking about 10-25mins each so it doesn’t even make a difference. Some people don’t like ordering from specific branches because of the difference in food quality. But of course he was not smart enough to think of that reason.

Ordered 4 meals and only got 3 of the 4 drinks.

Shocking nearly 2 hours waiting delivery time kept changing so food was stone cold so went straight in the bin nearly £20 wasted

The food was freezing cold and rude delivery driver

I ordered my food and it came cold the cheese mcrispy came with no cheese

It took over an hour to ccome when I only live 3 minutes away, missed because I had to go work, my mother waited for it to be collected for me.

the driver asked me to go outside and I did but he wasn't there. while talking to him on the phone he was keep saying that he was outside but he wasn't.. he didn't put any effort on finding the place and then with the app he confirmed that he have delivered the food and he hasn't. try to call the restaurant but no one is answering the phone

my food was 10 minutes late so it was cold and i was missing some items

They delayed my order so much that I fell asleep and when the order finally got delivered they left it outside

I never received the order at all and it was saying it was delivered

Food was cold and I was not happy with that at all but the fact it was delivered to me was good and also the way he was standing outside the door

Why did they put bacon in the cheeseburger and the mccrispy

Excellent delivery! Very speedy and great communication. Thank you

The food was as expected, but half of my drink was spilt very frustrating when you need a caffeine fix.

Asked for white tea, got black to instead.

A turn up over an hour and a half late and expected me to take my food. When I saw him on the map sitting at a house for like 40 minutes. I put in for a full refund and they are trying to deny it because he finally turned up but I will be taking this to complaints as I have proof that I did not receive my food when he turned up. I turned him away with the food as it was freezing.

the guy stop for petrol while delivering my food my apple pie and chips were stone cold and my burger was freezing

Constantly changing the arrival time does not mean it’s not late. My food was sitting in a bag for 40 minutes before it was delivered, given the restaurant is only a 6 minute drive is ridiculous. Not happy and will be pushing for a refund

My food was freezing cold and the fries were half empty

My food never turned up. Someone’s kfc come I’m in so much shock I can’t eat it what the heck.

Staff took my phone to fill in a customer service survey without my permission. Have raised with head office but not yet heard back.

there is a staff lady called Gabi, best service i have received for a long time, there was an error on our order and she came and fixed my issue promptly. will be returning

great food was tasty got all my order Beckton McDonald's I can not fault them thank you

Hot chocolate spilled, hardly any left in the cup. Food covered in the drink

I got sent the wrong order items

No sauce wrere given this time I don’t understand why have they done this to me it’s happened to me before and this again the driver gave wrong way

This was purchased via stolen cash card

Absolutely awful half the food was missing

The drink had spilt on the journey to me. So I had no drink with my meal

Last time all hot chocolate was spilt

The food was hot and the pricing was ok too, The staff were kind and helping.

I watched the driver from window, sitting on his motorcycle on his phone to someone - only until I called him out for being sat did he pretend he was checking the right road/postcode