The best restaurants in United Kingdom serving American food

Food nice but chips cold on arrival. App specified delivery times that kept changing but either way, some food cold on arrival. Order sheet said for arrival at 19.07. Arrived at 19.26. Otherwise, order okay.

Oh dear god. What a shame. The American Way has been a Cheam Village icon, a place to go since the early 70s. It used to be cosy and clean. Everyone in the 70’s and 80’s went to the American Way for an evening burger. Plus, in the early 2000s, they did the best soya/vege burger too. Sitting up at the bar having a Knickerbocker Glory! We went recently. So sad to see the place is dirty. Tables and floor filthy. No atmosphere. Have you seen outside the front? Old tables and miss-matched chairs! Sadly The American Way will no doubt close in the not-to-distant future. Wish someone would take it over and make it what it used to be back in the 70s

Friendly atmosphere and friendly staff

Grace was a great waitress so good service and great vibes :)

Give Mackencie F a raise! She was in the kitchen on her own, at a busy lunchtime and served people in good time and with a smile and nice attitude.

order never arrived. despite being marked as delivered

Popped in for a quiet drink and will return

Ordered off uber eats. Father from south africa was down for a visit. Ordered 5 burgers, 5 loaded fries and fish & chips. Fish was way over cooked, dry and cremated. Only one of the burgers was edible as the other 4 chicken burgers were so over cooked the kids had to deconstruct them and we had to cut the patties for them. Also ordered the spicy Korean chicked strips. Dry, cold and hard. Loaded fries was 70% sauce and 30% chips. Total cost was £87. Called restaurant to complain and was just told a manager would call me back. Never happened. Called uber eats and they refunded £3. Used this place many times but what we went through a few days ago, I would not recommend it at all. Still waiting for the call back.

Great chicken and food was lovely. Sent a bottle of coke that was 2 months out of date. So it was flat. Apart from that food was very good.

I have recently been in Cambridge for my friends Hen do, which I organised. We were due to be visiting The Snug Grafton on Sunday 1st August for a cocktail master class which was the last activity before we travelled home on Monday. I booked this event in early June, and have had ongoing communication with the bar and also paid a deposit. On the Sunday morning we were all gearing up and getting excited about our Sunday evening of cocktail making. Little did we know, this wasn't going to happen. At 12.30pm on Sunday 1st August ( THE DAY DUE TO ATTEND THE MASTER CLASS) I received a phone from someone from the bar, saying that our master class is cancelled due to not having the trained staff to be able to carry out this event. The lady on the phone explained the bar had recently been taken over and they don't check what bookings they have until the day.. this is absolutely ridiculous. To top things off, the lady was not sympathetic and didn't understand the frustration caused. I had to break this news to 7 very excited hens, with only 6 hours until we were due to attend our class. The deposit paid I did get back today, however that doesn't resolve the issue. I find it astonishing that a company does not check what bookings they have until the day and don't pre plan events like a master class until the day. I would advise anyone who is thinking of arranging a master class at The Snug Bar, to avoid. I wouldn't want anyone to go through the same situation as myself and my hens did. I was left with the difficult job of trying to arrange another activity due to the unorganised mess the Snug Bar has caused us.

There are not a lot of choices for adults.

Great food. Had lunch time special did not have high expectations but wow really nice food. And tastes great. service was great aswell polite and friendly definitely be returning

Staff are very rude. Not clean at all. Food was cold and greasy.

Great food, great time. Perfect place to watch the game. Wings were out of this world. Service was second to none. A true taste of Americana. Naomi was an amazing hostess.

I order online via their website, waited an hour and a half with no delivery so i called the store to first be told they didn't have many delivery drivers, they then changed their story to they don't deliver to my area. If they were too busy or had a lack of drivers all they had to do was let me know so I could make other plans, awful customer service!