Based on 621 opinions finded in 2 websites
Based on 621 opinions finded in 2 websites
Nº 1788 in 2812 in Glasgow City
Nº 61 of 90 American in Glasgow City
Opinions
Great place with lots of choice. Great choice for vegetarians and I love the way they let you choose which side to have with your burger.
splob 999 . 2024-04-20
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The burger and fries were both delicious however as you can see from the photo the portion of fries was pathetic. I'll never understand why places are so stingy with their fries. A nice full bowl of fries would have made this a 5 star experience and guaranteed my return, but the half full bowl just annoyed me and I'll probably try somewhere else next time.
Lando Welch . 2024-04-10
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Staff ignore you until you eventually leave and go to another restaurant. Strange business.
Kevin Muirhead . 2024-04-06
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Food was fantastic, little breezy sitting by the door
Maxwell Park-Davies . 2024-04-06
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Brilliant burger, staff and atmosphere, been loads now!
Alex Guidori . 2024-04-04
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had a wonderful time! all of the staff were lovely and very welcoming
Austin Hughes . 2024-04-04
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Very average food, very cramped seats, service was fine. Go to Bread Meats Bread across the street for a much better burger and overall experience!
James Kane . 2024-03-31
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Food was amazing, really reasonably priced. Atmosphere is nice & the staff are lovely and friendly
Emma McKee . 2024-03-29
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Staff all very lovely. I had the Swiss Tony beef burger and it was INCREDIBLE! Definitely recommend as it wasn’t too pricey for the two of us and the portions are more than enough
Mhairi . 2024-03-29
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Dreadful. Been to the one in Newcastle so was expecting the same positive experience. Quite the opposite. Service woeful, food took 45 mins due to some sort of "issue" in the kitchen. Uber Eats / Deliveroo people banging about in and out letting cold air in. Felt more like a takeaway than a restaurant. One particular member of staff just simply did not want to be there. Made the whole experience quite uncomfortable.... anyway.. never again. :)
D Raw . 2024-03-29
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A Disastrous Dining Experience: Terrible Service at Fat Hippo (Glasgow) My recent visit to Fat Hippo in Glasgow has left me utterly disappointed and frustrated, turning what was supposed to be a special occasion into a complete disaster. The evening was marred by abysmal service, a lack of communication, and an overall disregard for customer satisfaction. From the moment we stepped into the restaurant, it was evident that something was amiss. The atmosphere was chilly, not just in temperature but in demeanor as well. The door remained constantly ajar due to Uber Eats drivers loitering outside, smoking without any intervention from the staff. This not only made the dining area uncomfortably cold but also compromised hygiene standards. Despite enduring the freezing temperatures, our patience wore thin as we waited over an hour and a half for our food with no updates or apologies from the waiting staff. It wasn't until I approached them to inquire about our order that we received any semblance of acknowledgment. Even then, the response was lackluster and indifferent. To compound matters, it was evident that the kitchen staff were overwhelmed, as we witnessed numerous Uber Eats orders being dropped and hastily packaged for delivery, compromising the quality of the food. When we attempted to request additional items such as sauce or drinks, we were met with blatant disregard and treated as though we were inconveniencing the staff. When the bill finally arrived, we were incredulously asked if we intended to leave a tip, despite the deplorable service we had endured. Unsurprisingly, our entire group unanimously declined. As for the food itself, it was nothing short of disappointing. My chicken burger arrived cold, with the batter tasting stale and old. The accompanying chips were equally cold and lacked any semblance of freshness. In a final act of frustration, we decided to cut our losses and seek refuge elsewhere, opting for Five Guys instead. The contrast in service and quality was stark, serving as a painful reminder of the dismal experience we had just endured at Fat Hippo. In conclusion, I am utterly dismayed by the appalling service and overall experience at Fat Hippo. The staff's lack of professionalism, communication, and basic courtesy left much to be desired. It is evident that significant improvements are needed, not only in the operational aspects but also in fostering a culture of customer-centricity. Regrettably, I have no intention of returning, and I would caution others against subjecting themselves to such an ordeal..
KIRSTIE WALKER . 2024-03-28
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Bad experience! We weee recommended this place, after talking about its nice atmosphere, the manager who delivered our food, came to our take with a attitude and threw out trays on the table, then threw the sauce bottle down. We mentioned it to the server, the manager came to apologise however the excuse being ‘I’m dealing with a difficult situation in the kitchen and I’m a bit off’ I explained what happens in the kitchen shouldn’t affect the customers. Nice burger however I don’t want to be treated like that again m so won’t be back
graeme bell . 2024-03-27
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We had "dinner" at the restaurant for date night. Our table was booked for 1730 and wasn't ready for us, so we had a 10 min wait, of which we had to stand off to the side like a couple of spare pr*cks. The waitress that seated us was great and flawless throughout our short time there (although she did seem like the only member staff actually working hence the 1* for service) the other 2 staff members on seemed completely in a daze and incompetent. We ordered the Wachos to start which arrived cold and the nice waitress (sorry I didn't get her name) solved straightway and they were decent. We then had to wait 10-15 for our starters to be taken away as the waitress seemed like she was hosting the whole floor on her own taking orders, making drinks, seating people (it was busy), our mains arrived quickly after but the quality for the burgers was dreadful, a McPlant from Maccies would have been nicer and that's saying something. All in all a real disappointment for what should have be a quality little dinner date. Also having Uber eats cycle dudes stood in the doorway constantly, lowers the atmosphere of the restaurant and made it very cold and uncomfortable place to sit. I would definitely not recommend.
Alexander Bayley . 2024-03-27
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I recently visited this restaurant and was blown away by the experience. The burgers were not just huge but tasted as incredible as they looked. Starting with the wings, they were spot on, especially with the delightful BBQ sauce. The menu offers a wide variety of chicken and beef burgers to choose from, ensuring there's something for everyone. Sure, devouring these burgers gets messy, but that's all part of the fun! I regret not capturing the beauty of these burgers in photos, but trust me, they're worth every messy bite.
Amrutha Perumthottathil . 2024-03-25
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Lovely friendly staff, I requested a quieter part of the restaurant for my son who has sensory needs which was accommodated, the food was great, service was spot on and a lovely atmosphere. We've been meaning to try this place for ages so glad we did, we will be back
Laura Zyszkiewicz . 2024-03-24
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Guy with glasses who works front of house has some amount of arrogance for someone in a burger restaurant. Needs a bit of manners and a reality check.
Charlie . 2024-03-22
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Excellent food and service! Managed to get a walk in on a Saturday evening. Will definitely be back!
Matthew McBride . 2024-03-16
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Service was really quick and the person who served us was lovely.. would come back here again
allan mclean . 2024-03-16
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We were served by Rachel who recommended the born slippy burger and it was amazing!
Graeme Bell . 2024-03-16
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Great eating experience! Delicious food, piping hot. Brilliant selection on the menu. Highly recommend the PB&JJ burger and butter beer shake. Thanks to Alice who served us and was extremely helpful!
Our CRAZY Life Scotland! . 2024-03-15
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Our server Abbey was great and the food was lovely!
Emma Parbery . 2024-03-13
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Thanks our first time here, great food, great service from Nathan and Alice x would have loved a coffee
Angela Hamill . 2024-03-13
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great food and fantastic service, from Jess in particular!
Lewis Kinney . 2024-03-10
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Nathan and Rebecca are great! Fab food and service!
Steven Sneddon . 2024-03-10
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Been here a few times now and the food is just incredible! Ordered a PB&JJ burger and even though I’ve had this a few times I will never tire of eating it, the combo of peanut butter & a burger is just so clever! Those onion rings are so worth the money as well! Fabulous flavour, and they are huge! 🤣 just wanna also say I had fabulous service from Rebecca! So lovely, made sure we were satisfied, very much appreciated her comment about my nails too 🤣 please make sure she sees this her service was so lovely!
Leigh-anne Douglas . 2024-03-10
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We are from the states everyone was so nice. And food was so good. Highly recommend.
Sydney Weeks . 2024-03-10
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Food was brilliant, Katie's service was top notch and very pleasant. Will be coming back for more cheese balls
Reece Beattie . 2024-03-10
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Katie and Nathan were great hosts. Made my mothersday, even chaperoned me to the v.bathroom because I ha e terrible sense of direction.
Anne Brown . 2024-03-10
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Food was amazing and the staff especially Nathan and abbie! Definitely coming back!
Iain McMaster . 2024-03-10
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Mason and Jess were amazing. Great customer service. My boyfriend Trent and I had a wonderful experience. Great tunes too.
Jasmine Parry . 2024-03-10
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Great place. Really amazing burger and superb service. Special shout out to Mason and Jess but all of the team were first class. Will defo be back.
Leanne Russell . 2024-03-10
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Rebecca, Nathan and Abby were lovely and welcoming.
Alec Watson . 2024-03-10
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Abby, Nathan, Rebecca, Jess all provided excellent servicd
Patrick MacInnes . 2024-03-10
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Had a fantastic time at Fat Hippo, food was fantastic, service by Rebecca was amazing, and the cocktail made by Abi was delicious! I asked about a cocktail on their online menu, but was no longer done in-store, but went out their way to say I could get the cocktail as they still had the ingredients. They didn't have to do that, but they did, which was amazing of them to do, that is amazing customer service down to a T.
Michaela Gracie . 2024-03-10
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Great food and fun sides! We were served stunningly by the lovely Rebecca, so friendly and attentive!
Sarah Campbell . 2024-03-10
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Nice place. Burger was a fair size, you get a free side per burger. The loaded chips were huge (unlike bread meets bread across the street) overall good meal, would come back again
R . 2024-03-09
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Cool place with very friendly staff. The food was fantastic just too much I couldn't finish it. Nice cosy atmosphere and fast service. The beer battered cheese balls were ridiculously good!.
Matthew Sewell . 2024-03-09
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Fantastic food and service from Rebecca was outstanding!
Chris Sutcliffe . 2024-03-05
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Food was fantastic as always and service best I've had yet. Rebecca was friendly, funny and helpful. Thank you!
Samantha Sweeney . 2024-03-05
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Nathan was extremely attentive and was able to provide help when needed for picking the best choices on the menu (all pretty much) We will definitely be back to Glasgow Fat Hippo. Thank you
Rianne White . 2024-03-04
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Incredible food as always! I’ve been multiple times and this was my mums first time and she loved it. Great service from Nathan and he catered to my allergy. We’ll be back again soon!
Gemma McMahon . 2024-03-04
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Amazing food amazing service Nathan was lovely as well
Sarah Reilly . 2024-03-04
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Top man, Nathan serving us. Delicious burger refuel after HYROX
Daniel Foley . 2024-03-03
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Great food great service from Nathan throughout the night
Murray Macmillan . 2024-03-03
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Absolutely amazing scran, service was mint and Nathan was lovely
daniel Bremner . 2024-03-03
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Nathan from fat hippo was great! Always on hand when anything was needed
Darren Lamb . 2024-03-03
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Great food. Nathan was our server and was amazing, will definitely be back!
Ben MacDonald . 2024-03-03
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Food was delicious! Vic was extremely lovely and very attentive 😊
Katie Rafferty . 2024-03-02
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Staff really nice especially if you have allergies!! :) x
Matthew Price . 2024-03-02
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Lovely experience tonight, food amazing, couldn't fault it and staff very friendly, Served by Vic, Lovely girl, would highly recommend a visit 😀
Julie Campbell . 2024-03-02
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First time at Fat Hippo and I will be back! Food is excellent and staff are super friendly!
JCC M . 2024-03-02
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Food was great, Victoria our server was even better. Definitely recommend.
Richard Carberry . 2024-03-01
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Great food, and very good service from Rachel
Scott McGuigan . 2024-03-01
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So good, massive portions, lovely staff. Rachel provided lovely service
calvin love . 2024-03-01
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Fat hippo was great. Victoria, our server, was especially good: Great recommendations for drinks and food, knew her stuff, but wasn't pushy and left us in peace. Also, restaurant not too loud, just enough atmosphere, but I'm an old bugger so what do I know? Excellent!
losalnos . 2024-03-01
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The staff are very friendly and Victoria was lovely. Absolutely love the food. I realise onion rings are deep fried but a bit too great for my taste.
Laura Rob . 2024-03-01
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We came here for some lunch. The food was very good. Staff were friendly Would recommend & return
Ama Alza . 2024-02-26
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My partner and I were looking for somewhere new to try for food that wasn't you're standard food and so after a bit of searching around we eventually decided to go to the Fat Hippo. (Thank god) The menu wasn't all over the place it was short and sweet but still had plenty of options to choose from. We had a starter each (Wachos & Wings) and by the way we started off we knew instantly it was getting the thumbs up. For our main My partner had a double buttermilk fried chicken burger and I had the Fat Hippo burger which had a double smash patty and other toppings. Service was amazing and fast, our server Rachael could not have been nicer. We both highly recommend this place to all and we will certainly be back again!
Mark Ferraioli . 2024-02-24
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Food was excellent, the burgers are unbelievably good. Service was friendly and effective, and the prices were very reasonable. The only issue was that one of the portions of hand cut chips was overcooked, bad enough to not finish but not bad enough to send them back.
Benjamin Hardy . 2024-02-24
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Food was outstanding, little cramped but 5/5 overall
Val Ellis . 2024-02-23
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Great service from Victoria. Good food and cool atmosphere. Would recommend and will visit again ☺️
Jennifer Hendry . 2024-02-23
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Good enough burgers, quick and friendly service. The place was really busy but we still didn't have to wait long.
Alexander Duncan . 2024-02-21
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We took the 2 courses offer and the Food was very delicious and the environment was friendly .. as soon the waiter noticed we are muslims he came and he explained all the menu to us so we can know which is halal or not .. service was very fast also was a wonderful experience i’ll come back sure as long i’m in glasgow
Logi Khan . 2024-02-17
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Victoria was so knowledgeable and kind. Went over and beyond to help me pick my perfect meal!
Maeve McGuigan . 2024-02-16
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The food was absoultey amazing the lady who served our table was pretty rude, she came to ask if we were finished twice in the space of 15 minutes when my friend was clearly still eating, the second time we did say yes as felt rushed and pressured into giving up our table.
Claire Sloan . 2024-02-15
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Our order got mixed up, wings were undercooked, 35min for the burgers, folks who came later got served earlier. Patty was so so. Not coming back.
Malgorzata Fugiel . 2024-02-12
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Had a good dinner here, burgers and sides were great. We were seated in the basement in a corner which was quite cold. Overall the service was good with the server being very helpful but the dessert took ages to come little and was a the only real disappointment. The ‘Cherry Baked Well’ had only a tiny amount of biscoff at the bottom and was primarily a really dark cherry flavoured goo. I’m still not convinced it was made correctly it was so bad.
Donald MacLeod . 2024-02-12
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Food standard, sides were disappointing. Good value for money and service was excellent. Toilets were disgusting (male)
Andrew K (Andrew Kinnell) . 2024-02-09
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Food was excellent. Didn't have main meal, my husband and I had a few starters. Chicken wings are fab. Cheese balls with sauce was to die for. We will definitely be back
Yvonne Paterson . 2024-02-06
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Nice burger There is too much batter on onions
John Mcguigan . 2024-02-06
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Lovely place. Lovely staff. Amazing burgers. But, you need to ditch the black ice cream. It's vile. I only never complained because we laughed so much about how bad it was.
scottrhampton . 2024-02-05
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Had dinner here with my friends and the food was delicious! Really fun vibe! Will definitely be back!
Jessica Mckinlay . 2024-01-27
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Went out of their way to accommodate my nut allergy, lovely staff, amazing food, all round good night
Kelly louise F . 2024-01-19
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Parmella Anderson was the burger I’ve ever had
Luke Baxter-Carr . 2024-01-17
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Best Wings ever!!! I hope they open one in Dublin as well
Jean Bodart Guimarães . 2024-01-14
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Food was okay but the practical design of the restaurant is awful. It’s a tiny space and there’s no buffer between the restaurant and the doors to the outside. Every time someone came in or left, a freezing breeze was let in, sometimes for minutes at a time as there’s no space for more than 2 people to stand at the pos point. Staff were attentive, trying to close the door quickly but that shouldn’t be part of anyone’s job. The temperature drop was very distracting and ultimately ruined our time. There are more vegan options than competing burger places but until this issue is sorted, I couldn’t recommend this particular branch to anyone.
Dio Brando . 2024-01-07
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Rebecca O was great, happy cheery and nice and chatty
Iain Connal . 2024-01-06
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Very tasty burgers with excellent crispy sides. The PB&JJ burger was very unusual and delicious and the Frickles (fried pickles) were absolutely stellar. The dirty tater tots are also very delicious.
Michael Hanns . 2024-01-04
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Burger was good, went Swiss. Fried pickles were soggy and luke warm by the time they arrived. Chips are fine!
ab cd . 2024-01-03
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Staff are very racist and they gave us attitude for no reason which made us very uncomfortable
Violeta Laspa . 2024-01-03
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Seriously great food, but somehow our food slipped through the system!! we watched 2 tables be seated, eat and leave before we recieved our food. Will hopefully still come back again because the food was great, just hope not to be missed again!
Lucy Watkins . 2024-01-01
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Visited on a recent trip to Glasgow and it was a very good experience overall. I had the classic style of burger in the form of the American and it was excellent. Well-seasoned beef on a robust bun with a side of fantastic tater tots I could just polish off a bowl of. My partner had the same burger with a side of terrific onion rings. Service was notably good with staff being super friendly to us and tables nearby, as well as knowledgeable about the product
Phil Cook . 2023-12-29
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Really, really busy. Staff did well with a large group. 👏
Iwan Casey . 2023-12-28
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Brilliant thank you for letting us get a table. Defo back.
Mairi Rockliffe . 2023-12-23
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great service, quickly seated with a larger sized party
Lucy Ritchie . 2023-12-19
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Mod was fantastic, very accommodating of my dietary restrictions. Would come again.
Cathal Innes . 2023-12-19
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Absolutely fantastic, Gary Barlow
Andrew McCulloch . 2023-12-17
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So good! Very tasty food, lovely friendly staff. Will be back!
Hannah Greenwell . 2023-12-15
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Bad experience using deliveroo, forgot sauces and even forgot the buffalo sauce on the buffalo burger very disappointing
Ross Wilson . 2023-12-10
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on entry, rude member of staff in the door demanded we moved in and shut the door. she gave no reason for this and therefore made me and my colleagues uncomfortable, because we felt like we were unwanted and blocking the work flow. following this, we had a nice tall brunette server who was understanding when we asked for more time to study the menu. another member of staff ripped the menu from my colleagues grasp. the food runner mumbled and gave attitude when giving my colleague there food. the food was not placed on the table, instead slammed with force into her clutch. the chips were also cold. not impressive!!!! and rushed us to pay the bill. despite this the burgers were satisfactory and filled our needs.
Amina schofield . 2023-12-09
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Really enjoyed our lunch. The burgers were burgers with a twist, and were very tasty.
Christine Morrison . 2023-12-09
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This was one of the best burgers I’ve ever tried. The staff were very friendly and the atmosphere was fab. 10/10!
Fiona MacSween . 2023-12-08
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The place to go if you wanna have a sloppy burger. My partner and I shared our burgers, with an american burger and a semi-parmed life burger. I personally enjoyed the chicken burger a lot more, I found the buttermilk chicken tender and crunchy. For the american burger, I usually prefer my patty to be juicier and more flavourful. Overall, it was a good experience.
Layann Halawi . 2023-12-02
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Excellent fresh burgers ,fancy fries sides and beer selection.
Matthew Gale . 2023-11-29
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First time coming to any of the fat hippos. As you would expect on a Saturday night near the end of November, it was pretty busy. There was plenty seats available downstairs but we were made to stand about near the bar which was getting a bit crowded with everyone else that was waiting to be seated. Admittedly there is a pane of glass between where everyone is herded up waiting to be seated and the nearest table, which ended up being the one we got sat at, but it feels like everyone is standing over you with all their outdoor clothes on whilst you are eating your meal. Service was fine and food was delicious as I expected it would be.
Robert Henderson . 2023-11-29
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Fantastic food and service! Flew over from Belfast for the day just to come here for lunch! 🤣🫶
Andrew McM . 2023-11-27
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Well worth flying from Belfast to Glasgow for a visit to Fat Hippo. Superb staff, really attentive. Really well cooked food, came out hot and fast 💪🏻
Lyn Weir . 2023-11-27
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Burger was good. Made the mistake of paying extra for the loaded parmesan ranch fries, they were not nice at all, didn’t help the chips were old either
Duncan Mitchell . 2023-11-21
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Went in here as we passed at 5:30 and it was busy enough for that time. Nice atmosphere, friendly staff, attentive on allergen from the minute you speak to them at the door. The menu had plenty of choice on it and the service was quick, we only waited 10 minutes after ordering for food. The burger was awesome and this was my first visit, would return! 🍔
Allen McIntosh . 2023-11-17
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Mod was excellent, great service. Thanks
Scott Ferguson . 2023-11-16
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