TGI Friday's - Glasgow in Glasgow City

We ordered a dish containing beef shoulder, but it was frozen. We informed the waiter, and he responded kindly, replacing it with a new beef shoulder. However, this time it was too salty.

This was one of our go to places for food with the kids. What has happened to TGI. The food was poor for all of us. Boneless wings with no sauce on them, only dry. Got growled at by staff for asking for sauce. Sons pasta was so bad he didn't eat it and the sesame chicken is just not the same and more after being one of the best dishes. We had to go and fetch our own cutlery from staff which was stained with food prom previous customers and our drinks came after food. Poor show TGI and this is from someone who used to love going to your restaurants. Not sure we will go back now after this disappointing Saturday evening.

Excellent service and great food

Josh was brilliant as our waiter, a real credit to the team!

Great atmosphere with great food, amazing experience will definitely come back, service was on top

Been a long time since I've sat and ate a meal that was worth every penny. Definitely worth the visit.

A little too expensive for what it is, the food was still pretty good. Just wish the service was a little better. We waited a long time for drinks and the check. The server was nice though.

I recently had a disappointing experience with the customer service here. I ordered a plain burger, but when it arrived, it was topped with everything. When I approached the waiter to request a plain burger instead, he took it upon himself (without asking anyone or even trying to resolve it) and refused to change it for a plain one but instead he said that he would scrape off the toppings rather than offering to prepare a new burger. This approach was quite concerning, especially considering that we may have requested a plain burger due to allergies or dietary restrictions. Unfortunately, we were met with a rude waiter and a blunt refusal to accommodate our request. In the end, we ended up having to pay £20 for a small portion of chips, as we did not eat the burger. This experience was quite frustrating and did not meet the standards I expect from the restaurant.

Shocking trip to what was once a thriving place to go. Food was awful and the place is run by kids on minimum wage who haven’t been properly trained and can’t be expected to provide a genuinely good service (therein lies the problem!). As an example I had buffalo wings that came out without celery sticks. Young lad that served me didn’t seem to know what a celery stick was but managed to find me some from what appeared to be off the floor, brown and curled up like the mice had been at them. Everything seems to be boil in the bag and pre cooked rubbish. A far cry from the TGI Fridays that hit the streets back in the 90’s. Will avoid the place from now on and try some of the more caring providers.

The food was ok. Small plates to make it look like you have more than you do. The salad was missing from the starter. The waiter was good and attentive. Very busy and had to wait for a table even though we had booked.

Lovely place to dine with a friend or partner. Food was amazing and service was super fast and helpful thanks to a gentleman called lewis. Would highly recommend

Manager nasty and horrible man . Very snide and rude towards us girls . Didn’t feel welcome

Ok for a quick bite after shopping or before a night out. Food is average burger was on par with McDonalds but the sweet potato fries were really good. Cocktails are nice. If you go to the back page of the menu some of them for £3 extra you can have a massive version which is far worth it. Decor nice there’s a carousel horse you can take photos on but unfortunately the toilets smelled of sick. Service was alright it’s Saturday early evening and really busy so they don’t really have time for you and did smile once but didn’t explain the menu or how the bigger cocktails were a better deal (we had another table tell us) Bar and block near st Enochs square was similar options but so much nicer

Food and staff were great, but when we were there, 4 pm, it was just the 2 of us and 3 other folk, who was just leaving. OK for a quick stop👍🍻

Food was ok, place was not busy at all but service was very slow

Very friendly helpful nothing was a trouble felt cared and respected

Great place to pop in for a cocktail and some wings when out in town

Expensive shop for no reason. The service from the guys is very good but I wouldn't go back just for that reason. The menu is limited and its prices are taken from big restaurants. A Burger with mac fries £19.50 or €23. Some miserable reheated spaghetti that is inedible €9. I think you pay for the location and not the food.

While out shopping felt really hungry, walked into TGI Fridays pleasant person on reception showed us to a table, waiter took our order as well as our drinks order, the food was pretty slow in coming out. I was so hungry, it was ok.

waited 45 min for drinks. just leaft

Where do I start… Got there with a booking for 6pax at 7pm, apparently the system had us in for 7:30 (I had booked online on their website, showed the guy at the desk my email confirmation) we were seated at a table with just napkins, we thought okay they won’t be long with cutlery. We had ordered drinks that came semi quickly but then this is where it goes more downhill ordered the food everyone’s food came apart from one person, our waitress told us it’ll only be a couple of minutes, oh boy how wrong was she! Burgers were good according to my friends, Mac and cheese was good apart from one, he said it was dry and pasta wasn’t even cooked so I had to share with him. AN HOUR LATER still no ribs for my friend, I’ve had to shout our waitress over because it felt like she was avoiding, never asked if everything was okay with food or needed more drinks. I’ve had to ask for water and where our last main meal is and the response that was given “I don’t know what’s going on in the kitchen, I can’t give you a takeaway box once they are ready” what response is that! We gave up and said fine, my friend had to eat his dinner in the middle of Glasgow with also a lot of the meal missing! When it came to paying £30 was taken off our bill which was fine but nothing was even mentioned about the ribs not even and sorry. Will most definitely not be back, really horrible experience and horrible service.

Do yourself a favour... absolutely the best

Anna C was a lovely waitress. She was really patient with us and made us feel comfortable. :)

Overall a disappointing experience.

Myself and my wife have been massive fans of TGI for years and while in Glasgow at the weekend decided to treat ourselves. The food was horrendous we got our normal orders, the buffalo bites arrived cold.. with no celery and a tub of watery blue cheese, the chicken sesame strips arrived without any salad or tub of TGI dipping sauce. Main course arrived the glazed burgers was semi warm and pink in the middle with no dipping sauce .. we couldn’t finish it due to being semi raw and cold and it was £75 for the pleasure. The fries were burned and cold also. The waiter was fine and food arrived fast (in fact too fast, one waiter was walking away with the dirty starter plates as another arrived with the main course.

Had a strawberry daiquiri and chicken ceasar salad. Staff were very helpful and friendly especially Ewan who made my wonderful strawberry daiquiri

The most expensive microwave food ever.

Amazing service and food as always. The guy serving us couldn't have been more attentive, really makes the difference will definitely be back :)

Where do I start....staff, amazing, food was just wow!! Over ordered as we don't get off isle of Cumbrae much. Chicken strips with sesame seeds, loaded fries and more! Just fabulous!! Thanks Lauchlain

Burger was tasty, but pink in the middle (opening the door to food poisoning). Fries were good, and the limitless coke refill was fabulous.

I haven't been here for 2 years and today was great, the food was great but the service was exceptional. I was served by Rachel upstairs, she was amazing. Not only did she serve me she was very attentive to everyone she was looking after. It's usually to find someone working at this standard in any restaurant . I don't know her and am visiting Glasgow, I live in Birmingham. Thanks for a great night .

Server was amazing,welcoming, courteous, funny, engaging and helpful! Food was OK. A bit pricey though.

Nice place, food was what is expected for the price and the atmosphere is nice and chilled.

Load off shit no wonder closing Same outfit in Malaysia is half the price better food

Delicious food 😋 Amazing cocktails 🍸 and a great atmosphere 😀 👌

£57 for a burger and Mac and cheese with drinks. Over priced and nothing special.

Fantastic meal great service highly recommended

We came for my wifes birthday! Absolutely lovely time. The staff were so friendly and did the most amazing birthday celebration for her. We will cherish this memory forever

It's not too bad restaurant, but had better experience with another brunches. The serving was quick. Pretty flexible, my requirements were fulfilled. Asked no source and salad. But ribs themselves were not too high quality.

Friendly service. Food improved since my previous visit . Good location

Amazing food and great service!!

Great food, service, decor and location. Highly recommend

Food in here is vile now. This place has become pricy too and not worth the money at all. Not even slightly. Ribs were disgusting usually a big rack covered in sauce burgers now around 20 quid what an absolute joke. Don't eat here not worth it and bad quality food.

Didn't have any food, but the cocktails were excellent and the waiter was very welcoming and friendly.

Went with my 2 grown up kids. Service was good, no waiting. Got drinks promptly and ordered food. Wasn't a long wait. Was lovely.

A nice restaurant in a hotel near the airport. I drank my most expensive Guinness here 🙃

Food and service was really nice thanks to Lewis to make our lunch so special. 😊😊😊

Came here for dinner and some drinks. Staff was really lovely but the food definitely wasn't worth it. Burger was so overcooked I'm pretty sure the next generation of cow is also cooked. Salad tasty very shady. Cocktail was okay. However the flask cocktail didn't come in a flask. I understand that things happen but a warning would've been appreciated. Will come again for cocktails not for food

Very friendly staff Lewis took most of our orders and manager helped with options available for food allergy. Extremely helpful. Quick service and good environment.

Appalling! Very disappointed as it was always a favourite place to go in a group. We waited 1/2 hr before Waiter decided to come over. Place was nearly empty and it was 8.00p.m. Strange. Only to be told they do not do our favourite Cocktail and never have done. I have had it here many times before. Then, to make matters worse, in an half empty restaurant, somehow the Ribs were Sold Out. All types. We could have Steak. As Waiter had now gone, again, we decided to do same thing and went elsewhere. Shame. Used to be cool place.

Great experience on Saturday night. The restaurant seemed very busy but our waiter, Dario, took great care of us. Very attentive, friendly and the service was quick with a smile.

Great food, nice staff, cool design.

Mistake with order but barman fixed promptly

My poor daughter had a massive black hair in her food and the replacement came well after we were finished so she ate alone and she was also traumatised by the disgusting toilets. Screaming kids in booth behind us and a foul mouthed family next to us. We still had to hand over £140 for the privilege. Never again!

The service was really good so was the food the restaurant needs a bit of a spruce up but no real issues.

We had starter's, both were nice, except i did not get the right dip with my Mozzarella sticks. My crispy chicken burger was awful. I had a full lettuce leaf on the base of the bun. The cheese slices seemed cheap and weren't even melted. The crispy chicken was dumpy like chicken strips, I only ate half of it. The sesame chicken that my partner had was nice. I don't think the price of the meals really matches what you get. I definitely won't be back before they go into liquidation.

It was quite good although the service was a little slow, it must be because it is quite full

Loved the food and cocktails, and our server was fantastic

Food was so cheap but cost so much money. Didn't finish my food because it was too spicy to eat 😭😭 will never eat at the chain again

Great Thursday night here. Food was nice, well priced but the stand out was the service, thanks to Lee for making it a great evening out. Back for our Orgasm on Saturday. That’s a cocktail btw. 🥳

Great drinks food and service thanks

Josh B is an absolute star. Coped really well on a busy Sunday shift. Can't believe they've stopped selling Silver Mercedes cocktails, it was my raison detre for going sadly

It's one of our favourite places

First we got the wrong food. Then we got the right one, but half of the salad was missing (dressing and avocado) and it had stalks. The burger was completely cold and in places the meat was like coal. We wouldn't go here again for the price. The staff is actually very nice, but not well organized. Definitely too expensive for the quality.

Good service, reasonable food near city centre

Unfortunately the food when it arrived was cold. They offered to re-heat the meal: this took approx. 10 minutes before the food was returned, by which point the rest of the table had finished their food.

Excellent for cocktails 👌Weirdly quiet on a Friday night, which means guaranteed seats & quick service 😉

Loved the Mozzarella Sticks then Pasta dish.... Service slow BUT it was very busy and am sure staff were rushed off their feet ... Nice dark quirky interior and toilets.. Would go back!

Me and my friend are through in Glasgow to see a concert. We stopped in at TGI's and the service was impeccable. Food was really good and prices okay. Will definitely be back..

Looking for a fun place in the city center to enjoy time with family or friends? This is the spot if you have a reasonable budget. I can’t say enough about the great atmosphere, location, and service—everything was excellent. My only small note is that their menu didn’t have enough main seafood dishes. There were only two options for appetizers: prawns and fried calamari. Another note: a trip to the restroom involves a short walk through a basement with some amusing surprises.

Great service. We had the latest reservation and still customer service was great.

The burger was burnt, the chicken was just ok. The toilets were dirty, not much of atmosphere upstairs

Food was cold when served and one dish went back and was returned fresh! So I cannot faulted them for their service but the food was very much sub par and very expensive for what we got! Staff were very obliging and as mentioned prior count fault the service side of things.

I never had a case of homophobia in my life like I had with your staff, horrible, They should be taught what country we live in and LEAVE THESE HOMOPHOBIC COMMENTS AT HOME.

Popped in for a cpl of drinks and the prices for alcohol were ridiculous 6.50 for a 330ml bottle of peroni ...seriously but the staff were very pleasant

My sister has a shellfish allergy the manager came to take our order to ensure what she was choosing was ok he explained the process that goes on in kitchen when a check comes in with allergy.They pull out all stops I realise it’s company policy,but it reassured us that it was going to be dealt with properly.It was our birthday and when the realised that we got a slice of birthday cake to take home and they sang to us.Top marks to your team 👏👏

so so good, server josh was in the ball and super friendly , didn’t need to ask for anything and made experience super enjoyable

the food was absolutely amazing we both loved it, the cocktails were also lovely and the staff were amazing & so attentive

Caoilfhi was very helpful and friendly and the food was so delicious thanks

Old friends meeting for lunch in Glasgow city centre, Laura was an excellent waitress, attentive and chatty. Highly recommend.

Really liked it, hadn't been in years. Food was good, pricey for what it is, but ok if you order off the 2 for menu. Service was really good though. Staff are very pleasant and efficient.

Not that impressed tbh 2 burgers in our party came out rare, the manager did take the meals off the bill and give us 10% discount, but even so not at all like it was before the dreaded COVID

Excellent service by Lauren P. Couldn't do enough for us. Thank you Lauren!

Food was lovely but constantly playing taylor swift put me off

Vegetarian food available. But limited drink options

A realty great restaurant to have at least dessert, the Smored Sundae was really good - bigger than it was in Edinburgh, it tasted really good. And Laura did a really good job in service. She was quick, very friendly and had some hints where to have live music that evening! Thanks a lot!

Great place for children my little one enjoyed her strawberry milkshake. Plus you kids get free meal. If you have Stripe app there is loads of offers to claim. The staff are very friendly & accomodating.

American restaurant in Scotland, that means burgers and co.

Great place! Super fast servcie. Friendly sraff and amazing food. If you go i recommend the sessme chicken strips with jack daniels sauce, fab.

Went for my birthday and the staff were super friendly! I do think the music could be at least a little bit quieter just because it’s hard to hear the staff or people you’re dining over the noise but despite that it was a lovely experience and the food was really really good! Will definitely be back.

Great place, staff were friendly and food was delicious

All is well if the map has changed.

Nothing to say. Correct sign, correct menus. Decent service.

Staff and food were great early birthday meal for my daughter. Really enjoyed it

Overpriced S__T_, can't see what all the fuss is about.

Chips were cold but replaced without fuss.

Great service. Average food. A little expensive for what it was. Nice place. I was in and out quickly which suited me

Came here for family lunch. And was disappointed. Had better from a takeaway restaurant Fries were luke warm. Garlic bread was too hard. Mac and cheese needed. Some cheese sauce. Because there wasn't any. I ask told the server if there was any sauce Because it was too dry. There was hot sauce which they charged me for.the onion rings were luke warm. And didn't taste nice. 4 of us agreed. We only spent £100 but was so disappointed we wouldn't return. Fries with bacon & maple syrup were not good Server was 5 star. Food took far too long to arrive. And server agreed they were not too busy. So why was food not upto standard. Server said I let chef no. No good to me Food was terrible TGI please read other reviews and make changes to the food.

Staff are really friendly and the restaurant is nice. I get the free refill whenever I go, so there is plenty of fizzy juice for the price you pay, but the food isn't that great for what you pay. For a burger that cost around £20 it was bland and dry.

We got our drinks quite quick a bit of a wait for food . Ordered water 3 times as I have a narrow gullet & got it when I was coughing & choking on my food the cocktails came straight away but unfortunately I cannot drink it fast enough to wash food down .