Bluegrass BBQ in Windsor and Maidenhead - Phone Number, Reservations, Reviews

Very few vegetarian options, the expectations for burgers were higher but felt like it was made from processed meat. Very slow service too.

Amazing rack of ribs with DrPepper BBQ sauce. Great service as well as a nice view of Windsor castle from the upstairs window.

Amazing barbecue. We are from Texas and this was top-notch. We loved having a taste of home while looking at Windsor Castle. And the owner was so sweet and accommodating. We are in kind of a hurry and she made sure we got our food ASAP.

Service was fine, if at times I felt like I was intruding which stung owing to the hefty compulsory tip. It is almost unfathomable how they manage to take Southern Comfort food and make it so bland. Literally did not finish our meals as it was tasteless, wasted calories. Save your money and time for elsewhere.

Amazing place. Food was incredible. I recommend the Burnt Ends Poutine! We took our 1 year old who the staff absolutely loved and made us feel very welcome!!

So flavorful and so tender. We are from southeast Louisiana and it was truly delicious. Best bbq we have had. We visited in May 2023 for our 40th anniversary.

2 bad experiences recently, my daughter ordered a macaroni cheese and the portion was vastly smaller than previous orders. Tonight when we ordered , the estimate time for delivery was already very long 60-80 mins, But after we completed the order, it changed it to 80-95 mins, An hour later, we were all starving, hoping for it to arrive soon, when we see that they have randomly cancelled it.

Love everything about this place.

It was an unfortunate decision to dine at this establishment. The staff seemed inexperienced and disorganized, resulting in an hour-long wait for our food. Furthermore, the tables were left uncleared with dirty plates, which was quite disappointing. The overall experience was not worth the £60 spent.

Ordered large ribs and they tasted as if they had been boiled and were a very measly amount for the price paid. They were also very fatty. I also had chips and they were not hot. Very disappointed.

Food took ~40 minutes but the sauces were great. The service was friendly. They can probably do better with more staff. We went there as the ad outside said castle view upstairs but you could only be seated downstairs that time.

Had the best peanut chocolate ice cream dessert everrrr, served by a lovely waitress called Mala, she was very helpful and I will certainly return again, thank you!

Understaffed that day. It seems the management had decided to do a stock take on a Sunday lunch time in the summer holidays in Windsor. The waitress that did work was annoyed that she couldn’t amble around at her normal speed. She turned many customers away because she was unable to cope perhaps not her fault but she wasn’t pleasant about any of this. The food took over an hour to arrive. When it did on of the two meals was cold as if it had been standing and didn’t come with the slaw as advertised. At this point I wasn’t going to bother anyone as they really didn’t care. Definitely avoid this place. It’s really not that good anyway in terms of choice and the food is poor at best. Service non existent.

We had a lovely evening meal here. The atmosphere is nice and laid back with typical smokehouse music playing in the background. The friendly waitress was so helpful in supporting us with what to choose from the large menu and she could speak at length about all the dishes. The food took a while as the England game was on, so they were slightly inundated with delivery orders, however it wasn't long to wait and the food came out nice and hot. The Jacob's laddet was particularly tasty! We'd go again.

I went there for dinner earlier and I had one of the best baby racks I have ever had. Meat so tender it melted right off the bone. Strongly recommend the full baby back ribs with some sweet potato and a noice Bluegrass IPA! My new bbq favourite

Disappointed really, ( having been to a similar style restaurant as in American smokehouse recently which was great!) the place is little more than a cafe in terms of it decor so whole place could do with a refurbishment. Food service was very slow, I had brisket which was as tough as old boots! ‘Slaw’ was served on the side but was a heaped teaspoon portion. Wouldn’t recommend.

Fantastic dining experience from start to end. The staff genuinely cared that we had a good time and went out of their way to ensure we did. The food and service was exceptional and is highly recommended Bluegrass BBQ Windsor to all.

We fancied a burger while in Windsor. We stopped at Bluegrass and I’m glad we did. We had a burger and brisket burned ends, bluegrass fries and Mac and cheese as sides. Food was very good, along with service and atmosphere.

Our first time to the bluegrass restaurant, we went on a recommendation. We were very welcomed by the staff. The menu looked good, our food arrived and hot, it tasted great the portions were large. I would definitely recommend this place. We'll worth the visit

Best food you'll have, as Americans from Kentucky- we could never. Everything cooked fresh. We got the Tennessee fried chicken wrap and the Louisiana bonfire and it was fire. It was amazing!!

The food was raw and the service was horrible. The atmosphere was quiet and it wasn't anything like a restaurant.

Food was amazing! We were a party of 10 and we had a great time at Bluegrass. Hamburgers, ribs, onion rings, burnt ends were delicious. Staff was attentive and very pleasant. We had a wonderful experience.

Most amazing food and service. You were all wonderful. Thank you.

Very good bbq chicken. The sauce was nice, juicy and tasty. Mala was very kind and professional. She gave us French fries while we were waiting for the food. The portion was big. The sweet potatofries were delicious.

Really delicious food! Highly recommended!

Waited 20 mins and then arrived but it was completely cold.we returned the food and paid the bill.dont go there unless you want to get food poisoning.

I've stumbled upon this place while checking for texan smokehouses over google maps. to be honest this place is not worth it. As i am a big fan of smokehouses I've been everywhere to try different smokehouses all over the world, and this is most probably one of the worst I've had so far. Let's first talk about the delivery which took way above an hour to come, and I wasn't that far. the burnt ends were not that great and they came cold, the ribs came super dry, i've never had dryer ribs in my life. the salad was okay, the chicken was dry and small, to be fair the only thing i liked was the sausage, thhe sausage was actually really good. let's not talk about the fries that came cold and soggy. the salted caramel and oreo cheesecake was okay. in brief i wouldn't recommend you o order delivery from this place as its way overpriced and not worth it. I don't know if the experience dine in is better.

Absolutely terrible, clearly the chef doesn’t read English as I ordered two burgers and got served a plate of dried pulled pork with rubbery sausage after half an hour wait. When we eventually got our burgers we didn’t eat them as they were as dry as as stick and tasteless. Over an hour wasted only to leave and get something from McDonalds, only positive was the friendly waiter

Best meal I’ve had during my stay fresh food looked beautifully each mouthful was a pleasure generous portions would recommend the chicken strips with fries absolutely to die for. Staff are also great explaining what’s included with everything would highly recommend

Really nice time had here , waitress was very friendly and explained the menu, also explained that everything is made fresh so don’t expect a 10 minute turn round on meal. Food was really tasty, and good quality Really enjoyed our meal

First visit for lunch today very casual place, the staff were all extremely pleasant, good selection of food on menu, l ordered BBQ smoked chicken and classic chips very tasty, can work out quite expensive with all extra bits wine over priced. Recommend food.

Looked like a great place based on the reviews! however, upon arriving we were informed by the staff that the waiting time would be around 45 min. Even though the place was empty. We didn’t mind the waiting time, once the food arrived we instantly regretted waiting that long. The Brisket came was cold and extremely chewy, the BBQ chicken was super dry, and the onion rings and Pickles were too oily to consume. The only thing that redeemed the restaurant were their burgers, they were decent for the price. Thankfully we were served by a great staff who were extremely polite, and offered us a refund after describing our poor experience.

Amazing food. Great service from Mala she was very kind and accommodating and attentive!

Food was very good. Little different from where I'm from, but I was still impressed!

The food was delicious and the staff were helpful and friendly - made a big fuss of the children, especially my toddler who took quite a shine to them. Will definitely come back if we visit Windsor again!

The food was excellent but not cheap. That the waitress put the optional tip wihout asking on the bill is for us a reason to never come back. In y opion that is theft.

Awesome Coffee n very quick service. Jamie was awesome! 🌟🌟🌟🌟🌟

Service was quite slow - although this was apologised for. The meal was fine. Food was ok but not really great. Fries were a bit soggy. All in all not an awful meal but nothing more than ok

Awful experience this evening, wrong meals delivered, spoke with the manager and promised new meals would be brought out...never turned up...went to shop and no idea where the food is...4 hours waiting around

The staff seemed very uninterested and the drinks took far too long for what was an empty restaurant at the time. The food was also very dry and came pit cold. The fries were also very soggy and cold. For the high price they charge here, definitely not worth it

Service was terrible had to wait to long for food and drinks, food didn’t taste good and waitress put a 10% tip on the bill without our knowledge

Waited over an hour for my food. When it did arrive, my burger was overcooked, and the chips were soggy. Slow service to get a drink even though there were less than 5 other people in the restaurant. Definitely not worth the money..

Staff were lovely and helpful going through the menu with us, only disappointment was that the food took over an hour and a bit to come and was slightly cold when it came - still very tasty though but we were too British to make an issue about complaining!

Food really nice. Will definitely go again. Initial service for drinks was a bit slow but not too worrying. Recommended.

Nice place, good burgers. Good to spend time here but I have seen better places in Windsor

Went in to get a meal around 3:00, not busy. Asked for a table and was told 20 minutes unless I wanted to sit outside. Opted for the outdoor table, waited nearly 30 minutes for someone to attend to us, no one came out. Got up and left, went across the street to a different restaurant and was seated immediately with much better service.

Don't fall for the prime location and great window seat views, they are great but The food is really the worst I had for quite some time. Even the table next to us had to send their dishes back for different reasons just like we did.

We came for breakfast, and had the home made sausages in brioche bun…. So disappointing. They were chipolatas at best, tortured by the grill. Change the discretion to say “tiny burnt twigs in bun” . Service was polite.

Pretty decent food and drink. Nixe atmosphere. Service good, and very friendly. Only let down was the IPA, at £8 a pint!!! I suppose you would expect that in a prime spot next to Windsor castle..

I was so excited to eat here (Windsor) and left really disappointed. All the fried food (entire menu) was drenched in deep fat oil and disgusting. Frickles were non edible as were just dripping with oil. chicken wings were small half wings with no meat on the bone. all grizzly chewy. FOH staff were okay, that's the only thing that was okay. I didn't bother complaining at the time as I wouldn't have known where to start. The chef was a mess of a man who strolled through the restaurant from the front entrance, I knew from that moment there was no care at this restaurant at all. I'll stick to Smith and Western for American style food I think. Not Good.

Awful food looked great but stone cold, avoid another customer advised us to leave before we had ordered but decided to give it a go but we should have taken his advice.

Not a great experience. We visited on a Monday when it was empty and as it's a small place, it felt like the 2 waiters were just listening to our conversation. We were also sat by the window which felt very draughty and cold (we ate in our jackets) We weren't told about any special deals, it was only while eating our food that we noticed a sign on a wall, but this was out of our eye level. Service was slow and nothing to make our meal any more enjoyable - think fast food service. Minimum conversation except when given the bill (assume for the tip). Food was average... Nothing amazing. I hoped for more.

Great random Lunch stop on visit to Windsor Castle! we were served by Lewis (sorry if name spelt wrong!) who made us feel welcome and explained the menu. Recommended the Scotch fries which were HOT! fantastic! Beers were super cold and price was good, value for money, we sat on the second floor with great views! we will be back and hopefully served by Louis again!

The staff do not know the menu. It took 35 minutes to get our food. The chicken was good but the mac and cheese on top was cold. No one comes to check if everything is okay or whether we wanted another drink. Such a shame this could be a really good restaurant but the staff seem to be dis interested.

Portion sizes are a joke. Chips tasted like recooked chips. Wings were tiny with not much flavour. Onion rings were really good

Really nice place for a dinner and amazing staff

Excellent service from Valentina, very friendly and kind, incredible food and impeccable place. 10/10

If you're looking for a fast food place, this is great. Don't expect anything fancy cause its definitely not. We were a large group and they hadn't even sorted out a table for us. The decor seems a bit worse for wear (I get that it's meant to be rustic). We weren't told about the very narrow spiral staircase to access the top floor. The burgers were amazing! Highly recommended. The rest was just okay. Service was good considering they had to climb two floors of awful staircase to deliver drinks and food. A bit of a shame as had higher expectations and the place itself just didn't deliver.

5 stars. Great service and food.

Good food, good service and good value for money. If you're visiting Windsor for the weekend it will tie you over for a quick dinner but it isn't going to be your main going out meal.

Had an amazing time, good food, good service. Will be back

Food was great! It was a very calm and friendly atmosphere upstairs and still with attentive service. My young daughter, my husband and I had a lovely supper. Javi and Val looked after us very well!

amazing service from mala, absolute gem helped me with all my needs and was so kind! Luis was very helpful too and was wonderful. The food was very nice in terms of flavour it did live up to the American name.

I enjoyed a lunchtime visit here with a friend...food was pretty good - appeared to be freshly cooked and was tasty. We were warned before ordering that it may take a little time as the kitchen was busy. The soft drink (cream soda) gave me heart palpitations (which is usual but more with caffeine or energy drinks): probably had a lot of sugar/sweeteners in it 😅😂. I like the vibe of the place. I'd go again but probably choose a milkshake next time 😂.

Just not to the standard you’d expect, Food was fab! Just the rest was rubbish, only one person working which is sad to see that things here are that quiet only one person needed, But what’s sadder is the level of service shown by I presume a manager, Huge wait to be seated no one around, then manager appears, no apology for wait, only our table and one other, food and drinks orders taken but no hospitality! Just zero! Just bare minimum, no chat, no banter, just no personality! No upsells, Food took a while to come, and their was an issue with the mac and cheese we ordered, 20mins after order placed we were told it was out of stock, Anyway food took what felt like a long time, two dishes, then 5 mins then two dishes then another 5mins then last dish, no apology for delays, Food was good, but still no check backs, no offers for more drinks nothing! It’s like the manager was doing bare minimum. Just zero hospitality from start to finish

Spectacular food!! And the service from Javi is unbeatable!!

best ribs, best brisket, best sausage, excellent beans, excellent Mac and cheese!

Ordered the mix platter with my partner. Really tasty and would come back.

My favourite restaurant in Windsor! Amazing food and lovely staff, really recommend!!

Stopped by with my boyfriend after our trip around Windsor and all I can say is I will definitely be coming back! The food and the atmosphere were great and Jamie was so welcoming and made us feel so comfortable. She was very attentive and ensured that we had the most wonderful end to our visit. 10/10 service. 10/10 restaurant.

I thoroughly enjoyed my experience and the food was authentic Americana, I recommend the Lone Star burger. The best part of the experience was the wonderful service received from Valentina and Javier who were so friendly, helpful and professional. I will definitely be returning because of them. A++

I had a fantastic time visiting Bluegrass Windsor. Venue had a great atmosphere, food was great and service was even better. Thank you Jamie for making our evening that extra bit special.

I came into Bluegrass BBQ for lunch and was really impressed with the food, which was served by Jamie, who was friendly and gave us great service during our time there. Definitely will be recommending to others!

Came to Bluegrass on Sunday with the family! Was great value , our server Jamie made the experience even better.

One of the best restaurants in Windsor, the portion sizes are huge and the food is delicious. The staff are what make the experience, so lovely and welcoming even when very busy on a Saturday lunchtime. There is an amazing range of options on the menu also.

On a recent visit to Windsor, I also visited Bluegrass with some friends. The food was perfect, as was the service. Luis went out of his way to help us and made the overall experience great. Will definitely visit again

Nice place for great american food! Our waiter Louiee was funny and helped us with the menu, recommend the scotch fries if you can handle the heat! Going back again to try the ribs as portions big and we had no room! Great Service!

Really cool restaurant with a great atmosphere, we were served by Jamie who was great and always had a smile of her face. A real credit to the company. Without a doubt I’ll be coming back to Bluegrass BBQ and I’d recommend anyone who’s not tried it to get down there next time you’re out for food! 😃

I came here with my family the other day and we had an absolutely amazing time. the food was great and the overall atmosphere was lovely as well, however i would have to say the service made the experience the most enjoyable. We were served by Luis and he was kind, attentive and very helpful.

Decided to visit bluegrass after a trip to windsor and really glad that we did! The food and portion sizes were amazing. Big shoutout to Luis who went out of his way to make sure we had a great experience. Will be visiting again

Quality food, attentive staff, and lovely atmosphere! Decided to stop in after a day of sightseeing. We were served by Luis, who couldn’t do enough for us. I will definitely be visiting again!

Had dinner here and couldn't fault the waiter and food was good too. Really good experience

Lovely food. Great service. Tried a few drinks recommended by the staff. The music is funny and the menu is varied. Thanks to Jamie for making us have a good time.

Stopped in for some lunch after looking around Windsor for the afternoon and had a wonderful meal! Hats off to the staff as the service was incredible. Jamie was attentive and so incredibly welcoming. She was always open to answer any questions we had and always had a smile on her face. We will for sure be coming back!

Loved the American atmosphere at the Bluegrass Windsor and the food and drinks menu are awesome. The staff are so welcoming and attentive it really helped with the experience. Will definitely be returning.

Amazing place ! Such lovely atomosphere would definitely recommend! Staff could not do enough to help especially Jamie - a real asset to your team ! Thanks for a great time guys :)

Brilliant staff, fast and attentive. What an amazing menu and when the food came out it was superb and piping hot. Waitress was helpful in telling us about the menu so we could choose! Will be back again!

Apart from the stairs everything was perfect Staff were so helpful and nothing was an issue with our dietary needs

I've come to this restaurant for years and have always enjoyed how the menu constantly improves. The staff are very welcoming and add to the American country atmosphere. I think their drinks menu is also very cool. I will always look forward to eating at bluegrass in Windsor.

Had the best time here, staff couldn’t have been more helpful. Was served by Jamie, what a great member of the team. Looking forward to coming back!

Service was not great but food was reasonable, went by chance as everywhere else was full and overall was ok, took an age to get food and drinks ordered but when they did come was nice quality. Toilets are up steep stairs so if you have mobility issues do not go here, overall did the job and was ok.

Upon arriving, it looked like a takeaway shop serving fried chicken. We were shown to our seats up very steep stairs and we could barely fit around our table, it was a tiny table for 4 and the seats were too close to the table. The table was sticky and not clean, the menus were tiny, there wasn’t any condiments on the table either. I ordered the southern fried chicken burger which was supposed to come with onion strings, when it arrived the waiter then told us they had no onion strings so we ordered onion rings instead. The burger had a tiny dollop of mayo inside and the ‘southern fried chicken’ was battered and deep fried and tasted greasy, oily and disgusting. I couldn’t eat it because of the amount of oil, it was making me feel sick. The chips were cold, the onion rings were the same as the chicken, battered and full of oil. All in all, my meal was inedible and I ate cold chips for dinner on NYE. Once we had finished eating, we got up to find out how to pay because we hadn’t been asked if we want the bill or hadn’t had the chance to ask for it ourselves. We took ourself downstairs in the end to pay for our meal instead of waiting. Bad experience, this isn’t a restaurant it seems like a sit down fast food place. Will NOT be returning

Amazing food,place and very comfy to eat.

Went in for lunch with my 7yr old son for lunch at 3pm when it was quite.They turned us away saying booking only when the entire place was empty. Can’t even accommodate 2 people walking in.Pathetic!

Friendly service but I felt really ashamed for the staff having to serve such terrible food. This was a special day out with my mum and my son and it spoiled our visit in Windsor. The pop corn chicken was processed and wafer thin, portion super small (50-100g maybe) Soggy chips tasting of dirty oil Buttermilk fried chicken just bizarre, very thin and a bit like squid in shape. Roast chicken served with old slaw and nothing else. I stopped my son from eating and I didn’t eat mine either. I told the staff the food was terrible and they didn’t seam surprised but I was charged full price. The experience was so bad I feel Trading standard need to be involved as the menu is misleading. There is no way this good is made fresh, it is imported processed food. I am waiting to hear back from management with a full refund. My advice is stay away! The picture of the process chicken bites is a full portion (size of the nail shows actual bite size)

Beautiful building but stay outside and take a picture, don’t eat there! The worst fried chicken I have experienced in my life. Processed for sure and sold as buttermilk/original…. Small portions Soggy chips tasting of dirty oil Old looking slaw served on side Just a disaster of a meal and a total rip off I couldn’t let my child eat the food When I mentioned to the staff how disappointed I was , no offer was made to refund us. Nothing short of a tourist trap

Really disappointed was looking forward to the meal hear and was left disappointed brisket was like a rock with no flavour must have been microwaved service was also very slow and poor sides were disappointing burgers were okay won’t be returning

We popped into the Bluegrass restaurant after visiting Windsor Castle. So very disappointing. 45 minute wait for incinerated inedible chicken burgers. Avoid.

Went for dinner here last night, took 30 minutes to take our order then we was forgotten and took over an hour for food to come, some items missing food was lacking in any sort smoke taste, Mac and cheese was from a tin the frickels and onion rings was burnt and dripping in fat the tasted like they had been over cooked the batter was far too thick! All the meats were dry bar the chicken that was the only part that has any flavor, we had the share platter that cost 50 quid and was definitely not worth that money. Sorry was a bad experience for us very disappointed.

We have been here on several previous occasions and always found the food very good. Today however was a massive disappointment. We ordered onion rings, dirty mac and cheese with onion salad, chicken strips and chilli fries. So, the onion rings... On previous visits these have been superb, light and crispy. Today - horrid. Sodden with oil, greasy, soggy. Chicken strips - dry and the coating just fell off the meat when I tried to dip them in the sauces. Chili fries were not even lukewarm, the chilli was sticky bland slop. The only thing we really enjoyed were our drinks. We would normally have a dessert too but, based on the food, decided against it today. It just tasted as if someone with no kitchen experience had been cooking today. Even though this is the first bad experience we have had here, it honestly puts me off coming back....