Based on 1.454 opinions finded in 2 websites
Based on 1.454 opinions finded in 2 websites
Nº 241 in 338 in St Edmundsbury
Nº 7 of 13 American in St Edmundsbury
Opinions
Excellent service staff were very friendly. Food was good. Very child friendly. The restroom was clean. Would definitely come here again
Michelle A . 2024-10-26
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Food was terrible, left after the one course.
PAUL FREEMAN . 2024-10-19
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I ate here with my Mother who has a severe lactose intolerance. The lady who took my order made sure she was aware of the allergy and even looked at the ingredients on one of the sauces. It was refreshing to note how much care was taken in asking when ordering. Staff were friendly and helpful. Food was good, as expected. You are doing a great job, thank you.
Linda Baxter . 2024-10-16
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We came in for a drink as it’s our 30 month anniversary we came in and was immediately greeted by Richy who was so happy and polite! He made us our drinks perfectly to how we asked and was joking around with us and made us feel so at home! He was so funny and a delight to be served by! Would definitely recommend this place purely for his interaction! Brilliant staff member and an asset to the company
Sam R . 2024-10-15
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Richy served us, great happy guy. Served us quick and with a smile. Checked on us a couple of times too. Great guy. Will definitely be back, thank you again to Richy.
Tracy S . 2024-10-15
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We came in today for our daughter’s second birthday and was served by Ricky. He was polite, service on point and gave our daughter a little lion teddy key ring even though he didn’t have to it was a nice gesture and she is now obsessed with it. All round great service.
Emily Shortt . 2024-10-14
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Last meal i had was deliciousand good value for money. Barstaff were extremely attentive. The team were happy to serve me and my friends. Will definitely return.
Penny Bolton . 2024-10-14
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Massive change since it's been taken over by Gary (i think that's his name) and his team! Was served very quickly, really lovely staff guy, Richard I believe, friendly, quirky, nothing was to much trouble x Food was fast, hot, lovely, so SO pleased as we stopped using this particular pub as it went down hill but well done to the new manager and team for bringing it back!
Kylie Hodson . 2024-10-14
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Really quick ,food was tasty and service was great ,he was called richard ,and he was happy yo help and answer some food questions I had
Kent hodson . 2024-10-14
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Was lovely to see Molly back in the greenegage pub she is a real lovely person to be around. Food was lovely and served very hot and in good time. Well done team greengage
Sheila M . 2024-10-03
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Amazing food & drink and even better service thank-you molly for making our visit even better. We will be back. Best pub in Bury
bob f . 2024-10-03
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Nice pub, good food. Prompt service.
Ian Collier . 2024-10-02
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Very lovely staff and atmosphere
becka scopes . 2024-10-02
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Service from Steve today was top notch. Didn't keep us waiting to be served long in the Sports Bar. Cheers
Richard Offen . 2024-10-01
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Excellent service all fabulous by Claire we have missed you ad 2 chicken New yorkers
Glen Smith . 2024-10-01
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Lovely catch up in the pub, very cozy. Great food
Chaz Buchan . 2024-10-01
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Had lunch with a couple friends. Food was good for the price and clean and Steve was very polite and helpful.
Joasia Piwowarek . 2024-10-01
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Another dilapidated, underfunded and neglected brewery run restaurant. Microwaved food, half the menu missing, broken old furniture and a general rather sad environment. Only popped in for something quick to eat. Saving grace was the waitress Ann-Marie she was really friendly, professional and saved the experience from being a total waste of time.
Millie Ball . 2024-10-01
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The food was what you’d expect in any Greene king establishment so no big surprises there. The interior has clearly seen better days and really needs a total redecoration job. Our server Ann Marie was fantastic, really friendly and provided some recommendations. Service with a smile and it’s so lovely to see that hospitality in some form is still well and truly alive. Thank you!
Adam Steel . 2024-09-30
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Wonderful service considering how busy it was. Ellie, Claire and Gary were superb
Matthew Pottinger . 2024-09-29
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Ellie did an amazing job. It was busy, they seemed under staffed, but she was polite and kept smiling. Great service, thanks
Tanya James . 2024-09-29
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Can't comment on the food but looked and smelt good as it came past me. Barmen were extremely attentive. Rich and russ were happy to serve me and my friends. Will definitely return.
Penny Bolton . 2024-09-15
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Food and service were excellent. Staff very friendly and helpful. Went above and beyond. Can’t fault it at all. Thank you and will definitely be back.
Samantha Ritchie . 2024-09-11
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Called in at the Greengage for a meal last week, and it didn't disappoint. The food was hot, very tasty and delicious. Service was efficient and carried out with politeness and a big smile. We'll definitely be back for more very soon.
Sue Horner . 2024-09-11
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Myself and friends recently visited the Greengage, what a fabulous time! The staff were all super friendly and attentive, one of our party is an extremely fusdy eater, and requests were made to the kitchen that I was surprised they could accommodate for, with no fuss at all. The food was spectacular all arriving hot, and at the sane time, in good time. The manager Gary even took time to make sure we were happy. I highly recommend the Greengage, you won't be disappointed!
Simon Gowers . 2024-09-11
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Excellent service and the food was delicious
Paul Mitchell . 2024-09-11
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Myself and friends recently visited the Greengage, what a fabulous time! The staff were all super friendly and attentive, one of our party is an extremely fusdy eater, and requests were made to the kitchen that I was surprised they could accommodate for, with no fuss at all. The food was spectacular all arriving hot, and at the sane time, in good time. The manager Gary even took time to make sure we were happy. I highly recommend the Greengage, you won't be disappointed!
Simon Gowers . 2024-09-11
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Service is really bad since you have to wait a long time before ordering and having someone at the counter. Food is really average + took a long time and drinks have no taste. Do not recommend at all.
Stella Krishnan . 2024-09-10
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Went there today before work as I had a tesco voucher to use. Placed an order for a roast beef dinner. Quite a long wait for mine to arrive and seeing someone who ordered after me get theirs before was odd. Then a family who turned up a good 20 minutes after myself were presented with a roast beef dinner. The manager then came and took that particular plate away and 5 minutes later I was served mine. Same plate I'm assuming. Now the dinner, as a hungry horse you don't expect the best quality but you would expect it to be a bit above luke warm. The peas were like bullets and the green beens hard and a challenge to chew. The beef was acceptable but the mash was a solid lump. It wasn't a particularly busy afternoon so would have expected slightly better and I understand they can only serve what they're supplied with - just let it heat up a little longer and serve those in order. I've been there a few times and had a decent meal so maybe an off day.
Adam Ill . 2024-09-09
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First time at this pub, popped in after bowling as the wait for food there was over an hour. Was instantly disappointed at the lack of tables available, not due to customers but due to plates and glasses from previous patrons. I had to use wet wipes to clean the table before we sat down with the kids and baby. After we ordered food, I overheard complaints from other customers regarding waiting an hour for a portion of chips, getting the wrong order and the lack of cleanliness. We did get our food in a timely manner and the kids enjoyed it, my husband found his mixed grill was all deep fried at the same time so some items were over done however his burger was cooked perfectly, medium rare. My husband ordered the kids desserts but after half an hour for just ice-cream and a brownie, my daughter asked how long it would be and they said they didn't realise we were still waiting and would do it now, after 10 further minutes we left and grabbed a dessert from Macdonald's on the drive home. Overall it spoiled our day out
Selina Fitzgerald . 2024-09-04
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Be careful with the advertised special offers, eg feed the family for £x, these actually require a keen eye to decipher what you really can and can't have. Unfortunately the bar staff weren't able to help much more other than explaining what the till would allow or not allow. We ended up paying the same as a fancy restaurant in town for microwave meals, dirty and missing cutlery, and chef smelling of cigarettes.
James W . 2024-09-03
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Visited the greengage pub today, the assistant manager Michelle was so lovely, she accidentally pushed the wrong button and helped rectify this issue. After trying to do a refund the General Manager Gary was so rude and rushed into not bothering about his staff. Turned around and said to Michelle that he didn’t have time to show her what to do and rushed off. I felt so sorry for Michelle and she deserves some praise! However the General manager pfttt I’m sorry was so rude to his staff. You ask for medium to well done steak and it still comes out mooing. Onion rings were anaemic
Jake game . 2024-09-02
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Great food and service from Clare , she was really amazing making sure we were well looked after and everything was ok .
Rebecca Brockwell . 2024-08-20
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Had a great lunch at the Greengage with Clare being a wonderful host. Been here several times on before and always seem to have a decent meal with great service included.
B palmer . 2024-08-20
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we went there today and everything was great our waitress Clare was the best and the food portions were massive (bigger than we thought) and it was overall just a great experience
Corey Robinson . 2024-08-14
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Highly recommended. The service was 10 out 10 also food was really nice. All parts of mix grill where cooked perfectly and with good taste. 👍
Raimis Ray . 2024-08-06
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Had a lovely Sunday lunch. Was absolutely delicious. Clare was a fantastic waitress, looked after us from start to finish.
Tracy Smith . 2024-08-04
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Clare was absolutely amazing assisting us with whatever we needed, happy and friendly and will definitely be returning to the greengage
Sam Reed . 2024-08-04
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Food was nice and hot , Claire is great and welcoming nice staff great place
Maddison Hammond . 2024-08-04
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Called in on the off chance on our way home. Lovely welcome and experience, will definitely be back. Can recommend Sunday roast and mixed grill. Clare the waitress is brilliant and all other staff lovely too.
Claire King . 2024-08-04
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Great food and great service. Best hungry horse we have been to. Great service from Clare and Gary.
Jo Smith . 2024-08-04
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Clare was absolutely amazing 👏 absolute credit to the company 👏
Kim macdonald . 2024-08-02
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The wrap was burnt and hard. Not even folded like a wrap. Added cheap American cheese when it didn't state it came with it. Fries burnt. The lemonade was the best but about it.
Jodie Barrett . 2024-07-30
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I came for a family members birthday & the staff were amazing, Anna behind the bar was so fast and polite, the food was delicious, will definitely be coming again.
Jack R . 2024-07-18
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We came here for my daughters 13th birthday and had a lovely time. The food was great and at a great price. All the staff were friendly and happy. We had a lady called Claire serving us and she made the whole experience brilliant for us all. Thank you so much Claire and we'll see you again soon.
Louise Fuller . 2024-07-12
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Had the katsu curry banquet, which was nice. Service was good
Ben Hilling . 2024-07-09
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Popped in for an early lunch and honestly cannot fault anything - the food was amazing - hot and tasty and the staff weee extremely attentive, especially Clare. I would highly recommend coming here. Will definitely be returning. Thank you!
Dee Hill . 2024-07-04
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Great service. Food cooked just how I like. Philip and Seb always now what I like to drink. Always fun with Gem calling the bingo keep the laughs flowing. NEW manager is friendly and welcoming.
Kayleigh goodman . 2024-07-01
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Another great meal! Tried the new festive fairytale New Yorker and that was delicious
Gemma Candy . 2024-07-01
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People are rude. Talk to you like dirt
David Tully . 2024-06-30
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I’ve had very nice food here in the past, but not today - Sun 30 June. Greeted by a miserable young man with a ponytail (that’s not the issue). He was unfriendly and even a bit scary. The fish was fried too dark and was flat (like plaice but it was cod). It was dry. The chips were lukewarm. The cutlery was dirty. On replacing that - it was no better. Sorry.
Angela Tully . 2024-06-30
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Clare was lovely - she looked after us brilliantly ☺️
Vic Wright . 2024-06-22
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Food lovely, but service was spot on, thanks Clare.
Karen Hoggett . 2024-06-20
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perfect service amazing staff and great food, check back was within time and the staff was really lovely and great communication
Louis B . 2024-06-16
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Been in today, food was really nice worth a visit and will definitely be coming back. Really appreciate Clares service they went above and beyond for us. Thank you
Sarah Pearson . 2024-06-16
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Clare was a lovely waitress. Food good and timely. Great service
John de Villiers . 2024-06-16
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Great value roast, food came really promptly and good, friendly service.
Jamie . 2024-06-16
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Took my partner for early Father's Day. Really friendly environment. With food that was cooked really nice and Clare our waitress was so good with our children and us really highly recommended for a good family meal
Heidi Beaumont . 2024-06-15
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Had an excellent meal had the sizzlers cooked very well excellent service the manager came to check that we enjoyed our food very nice friendly staff will go again
Paul Edwards . 2024-06-08
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Popped in for a quick meal after work. Food was good and Rohan who served was energetic, efficient and fun. We couldn’t finish the ultimate candy mania dessert but it was lush.
Cameron A . 2024-06-07
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Server was the ultimate professional and very helpful. Rohan was extremely polite and ensured our time at the pub was a positive experience.
Addy Jenkins . 2024-06-07
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Clare was the loveliest waitress and helped us so much with our visit, and made sure we were cared for and felt welcome! The food provided was delicious, and portion sizes were big and filling!
Beth Curtis . 2024-06-06
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Clare & Gary were lovely/excellent. Comfortable & friendly here.
Lee Hookway . 2024-06-06
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Late lunch , I’ve had a 12 ounce cooked to perfection very nicely seasoned and charred the entirety of the visit was astonishing . Last time I was this happy about a meal i put it in my journal , this visit will go into it also 🤯🥰
Marcel P . 2024-06-03
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Great service when we visited earlier this week, great food and a lovely atmosphere, woukd definitely reccomend to people
Jordan . 2024-06-03
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Couldnt say more about this gorgeous place top quality service and amazing food
Amy Tu4er (shadow thief) . 2024-06-03
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The food was great especially the Korean burger, the service was amazing, will definitely be returning in the future!!
Hannah J . 2024-05-24
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I have been into the Greengage for a long time but I haven't yet left a review until Gary has taken over as manager. He is very friendly as are all the staff and nothing seems too much hassle.
Ellen Lawrence . 2024-05-20
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Gary and Clare were excellent! Great food and service!
Joshua Williams . 2024-05-14
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Good food great service from Clare.
Andrew Ward . 2024-05-11
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Clare is a top tier host, very welcoming. Zero room for improvement
Charlie Baker . 2024-05-11
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Clare is absolutely brilliant, friendly and goes above and beyond for us every friday.
grant henderson . 2024-05-10
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Had a nice meal here with my family last week, our steaks were cooked beautifully and my daughters enjoyed their meals too! Great food, great service!! Will be back!!
Rebecca Bayliss . 2024-05-05
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Oh my gosh. Is so good. The staff is friendly and the food is absolutely delicious! Go - You will Love it! ❤️
Mark Norman . 2024-04-30
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Would highly recommend, the staff were friendly and the food was amazing, we will definitely be returning!!!!!!!!!!!
Andrew D . 2024-04-28
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Had a very pleasant experience at the Greengage. Great food. Friendly staff. Definitely recommend this eatery!
Esha Hempstead . 2024-04-26
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Went last night with a couple friends to have a couple of drinks and some picky bits. The staff were really friendly and polite. We ordered the chicken strips and they were delicious. Met gary who asked us how our food was and we told him it was great. Will definitely go there again.
Alexjayne441 . 2024-04-26
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Met with friends for lunch. The staff (Russ and his assistant) were very welcoming. We tried the curry and drink offer and it was a very nice curry and good value. Cheesecake was nice too. Will go again.
SuffolkKate . 2024-04-18
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Was disappointed by another pub in the area so drove to this one as it was the nearest to where I was. Great pub and warmly welcomed as I walked in by Clare who was the perfect host. Chatty, friendly and took my order promptly. Pub itself is what I’d expect from a food pub. Ordered a steak… was perfect and so glad I came here instead. Well worth a visit if you’re in the area.
gward82 . 2024-04-17
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Clare and Russel on duty, gave their undivided attention , very helpful and polite. Especially Claire, bent over backwards to make sure we were happy , comfortable and had what we needed! A very pleasant visit .
Jacky Grainger . 2024-04-15
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Claire and russ where both amazing
Morgan Robinson . 2024-04-13
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A massive thanks to Clair and Russel for a fun experience
Aaron Robinson . 2024-04-13
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Clare and russ was great service but good weren’t great for the prices service was great though
Lewis Thwaites . 2024-04-13
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Nice place for a quick affordable meal with kids something for everyone, great menu good food and attentive staff.. would go again
jamie latham . 2024-04-12
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Visited this pub whilst on a birthday weekend. What a gem we found! Food was amazing and our host, Russ I believe was charming and attentive. If we’re down that way again we’ll certainly revisit
Gill Walker . 2024-04-12
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Amazing service, we was really well looked after from start to finish the staff bent over back wards to accommodate myself, my partner and 3 fussy children . Russ the new GM was brilliant he really interacted with the children and made them laugh and made time to come over and introduce himself . The food was delicious can’t fault it will be back again . Keep doing what your doing . X
sh0z09s . 2024-04-11
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Our waitress Clare was very kind, friendly and funny and made us feel welcome. Great food and great service.
Lisa Stone . 2024-04-06
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Clare was amazing including her dancing 💪
Robin . 2024-04-06
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Clare & Russ were professional & friendly, food was great as usual
Barry Chater . 2024-04-06
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Lovely meal out with our with family in the school holiday. Very busy, but the staff handled it extremely well and was very accommodating
Kirstey Dowling . 2024-04-04
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I usually love coming here, however on this occasion the whole experience was not what I would have expected. I ordered my food at 16:22 and my starter didn't arrive until 40 mins later. Being on my own, I was hesitant to leave my table to ask at the bar in case someone came and took my seat or if my food arrived whilst I was queuing. My starter, hallumi sticks with chilli sauce, was lukewarm as if it had been left under a heat lamp and forgotten about. They tasted fine enough but not worth the £6 odd I paid. I finished my food quickly as I was very hungry at this stage and then proceeded to wait a further 20 minutes for my main course to arrive. All the while, patrons who arrived after I did were being served their food! A kind bar staff member offered to get me another drink whilst I waited, which I appreciated greatly. When my main eventually arrived, the Home Run burger with fries, it was missing the salt and pepper seasoning that I paid extra for. I didn't bother to hail a member of staff because I didn't think it was worth it for 50p. The burger itself was OK but missing the burger sauce as advertised. The fries were cold by the time they arrived. I don't think it makes a difference whether I enjoyed the food or not at this point. The whole experience has left a sour taste in my mouth, and I left feeling very unhappy. This is the first time that this has happened, and although I do want to give them another chance in the future, I won't hurry back. This review isn't indicative of the staff I encountered; everyone I came into contact with was polite, friendly and apologetic. It's just a shame the quality of food and lengthy wait times overshadowed the service. Disappointing.
haleyj1998 . 2024-04-01
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Had the big curry on the Special night with a pint could not believe the plate of food that turned up and even more it included a pint and all for a tenner must be the best value in town! All served quickly by friendly staff
christopherbC3023EE . 2024-03-31
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Clare served us, absolutely brilliant service, tasty food
Becky Sturgeon . 2024-03-30
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Whilst in the area visiting friends I came across the Greengage, food was good, the staff were polite and friendly all you could really ask for
David Hart . 2024-03-30
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Wonderful 1st time trip… welcomed and looked after so well by Patsy, Seb and ‘Crazy’ Clare (thank you for Easter Eggs too!). Will be returning! Thank you
Mark Margrave . 2024-03-30
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Lovely pub, great food and amazing service especially from Russ the gm. Truly wonderful evening! Will definitely be returning!
Alix F . 2024-03-30
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Clare was a good laugh, always smiling and gives great service. Food was tasty and good value.
Paul Fowler . 2024-03-30
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Come for dinner after a day out, the food was amazing and the staff were perfect(especially clare!) Thank you for having us and we will definitely be back soon.
Jack Gardner . 2024-03-30
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A nice post football meal and drinks, great food and nice friendly service from Clare.
Daniel Gillings . 2024-03-30
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Clare very helpful and friendly.
Brenda Stevens . 2024-03-30
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