McDonald's in St Edmundsbury

Bury st edmunds Cornhill Worst I have been in , chips unsalted, half a drink, cheese bites that were like rubber, staff wiping food from tables onto the floor, then to sweep up while your eating. Burger missed when packing order- reported and said it would bought over , nothing meal finished before burger received.

Nice food and quick service and can't forget great atmosphere

Very quiet not too loud and tidy

Bit disappointed lately. Three times they've got my order wrong. The third one was just now. I basically wated 15 mins and then I went to the counter. Turned out they were waiting on my triple cheese. So a minute or two later and there was my order. I always sit up stairs. And when I opened the cheese burger, it was a double instead of triple. I can't be bothered to go back down. It should be right first time. I've heard a few people sitting near me going through same thing. So it's definitely not just me. You need to sort this out guys. If it was your order, wouldn't you want the right food. It's only a pound I've lost on this order. But it ain't right.... Devoted customer me... 🤷‍♀️🤔😠✌️!?

ketchup next time plz amazing food tho

Told food would be here between 9:10/9:20 turned up at 9:45 and the food was freezing. So I would like a refund

Completely wrong food. Tried to notify just eat , to get money back , as had to go to the premises to buy the correct order again. Two days later, no refund , no reply .

Order took nearly two hours and all the food was missing I only recieved the drinks.

What use it a tea without milk???

Again. Always the same experience. Missing items.

Food was delivered on time but it wasn’t the food that I ordered!!!!

It's Macdonald's, what do you expect.

Missing drink, food was cold, I feel bad complaining as order occasionally and rarely have issues!

Awful service- took nearly 45 minutes & the driver turns up with no food. Tells me it’s not his problem???

Whole order was wrong got given someone else’s food not one item was as ordered

Good stop for a bite while shopping

got the wrong coke, not the fault of the driver, got a diet coke and I'm allergic to sweeteners

I am not happy with my order I had 1 chips missing and it was also cold.

Bad service. Half of my coke has gone spilt through the bag all over my carpet and table ruined the straws I have taken pictures. Last night I ordered a kfc 3 hours later had too cancel it. Awful

We did not receive the right food. The drinks were fine but received a completely different order. McDonald’s staff were not helpful and neither was your driver. Absolutely disgusted have requested a refund and won’t be using just eat anymore!!!!

Never do o get what I pay for, 2 large meals and an extra large chips every time and always are the chip boxes half full. Yet when you look at what is already prepared they are full and I never get full packs. So why do I always receive half of what I pay for.

The drinks were missing for our main meals and no dip the burger was burnt

Food arrived cold & no sauces or napkins as tequested

My order was stone cold, burger was stone cold had to heat it up!! My order was late and my chops was stone cold as well as half my drink was spilled when delivered not satisfied at all

asked for no egg and egg was in it

First time for a while everything was perfect

ordered mcplant. But looked like meat

We travelled to Bury for a family funeral on Sunday evening and opted to take a McDonalds supper back to our Premier as it was easy, big mistake! My daughter and I were very unwell in the night and two days on we still have upset tummies. We only had porridge before we left home and bananas in the car so it was the McDonalds that left us feeling really rough for the whole day of a family funeral. Also I cannot drink caffeine at all so opted for Coke Zero and spent the whole night awake as I had obviously been given normal coke, I thought it tasted too sweet but foolishly just wolfed it all down. The whole experience has put me off McDonalds for life! Perhaps the managers in the UK should go to Spain where eating McD’s is a completely different experience to the muck they serve up in the UK.

Didn't receive my delivery? Can you contact me

Disgusting ice cold to the touch. Never will I buy another mc donalds.

Missing food food was cold and not very nice

Ordered at half 6 got it at half 8 driver was superb

food is cold and my drink was spilt all over everything, so I the mcflurry is more of a soup now too

Would be nice if it was hot and not lukewarm

gutted that chicken nuggets was missing from the meal

My daughter has an egg allergy and ordered a wrap no egg and there was egg in it so not happy as she couldn’t eat with the rest of us

Ordered at 9.22 on the app and got our food at 11.05… not very “fast” food and food cold too.

Very busy, little wait for order but over all very good

delivery driver very rude you will be lucky if I use your service again

Delivery was great, food was ok, would be nice if they actually filled the fries up over half way, what's the point in ordering a large.

I had 1 thing missing and my burger order was completely wrong what happens if I was allergic and I just bit into it like I did? Joke just get a refund for that item but I want my food delivered properly or the whole order refunded, could’ve been easily avoided.

My food never arrived and never got my money back

It was cold, the ice cream had melted, we didn’t receive straws and the big mac didn’t have extra pickles and had something burnt inside of it

horrible delivery man, shouting down the phone at me because he couldn’t find the flat number while i was stood outside. NEVER GOT MY ORDER

I received my Philly Stack Birger and it was barely warm after taking a bite so I asked for a fresh one. I got a fresh one which was hardly any better in fact the onions which are fried were stone cold. I couldn’t be bothered to ask for a replacement and just ate the fries. Really disappointed with the standard and think management need to take a look at themselves instead of strolling about with an element of self importance. Sad but it seems to be the norm

We ordered at 6pm. Told 6:35 delivery. Changed to 7:20pm ????

3rd time I’ve had a problem with macdonalds breakfast delivery never a problem in store. It was 30 minutes late food was cold milkshake melted and no syrup for the pancake

absolutely horrible burger, asked for extra pickles and extra mustard and got barely 1 pickle and extra ketchup want a refund

twice in 2 weeks the food I've ordered hasn't turned up absolutely ridiculous cost me so much to then not get it

It's McDonald's, nothing special but very reliable

New staff leave alot to be desired food is good but service dreadful charged me for items that I didn't order. Replaced an item I ordered without nuts due to allergies with somthing that contained nuts.

Ordered from here multiple times and normally it's OK but twice in a row now they have missed items off the order, the first time I called uber support and got a £2 refund that barely covered the delivery cost let alone the cost of the missing item so not even bothered this time

I didn’t receive my two fries and melon bag

shocking, nothing i wanted was in my wrap chips were cold so were my garlic dippers absolutely vile will never purchase again and was super later and times kept changing

Would of been 5 but missing the nuggets from happy meal

I havent ordered a Mcdonalds Delivery for a long time because in the past it has either been cold, had items missing or never received. It was warm, correct and on time.

MC first menu too expensive €8🤔

brought in wrapped carrier bags for me, with all major orders missing! even minor things such as straw and 2 ordered ketchup was also missing. I was what I was supposed to use just vanilla shake to do,alone

met with a manager call josh and spoke to me like horrible and the way he spoke to the staff not good

Food is generally served well here, often busy around meal times not always able to get seats. Limited disabled access (can only access ground floor which is often full)

Food was ok, not super hot. Delivery time was terrible. Ordered at 7.20pm and didn’t receive until 9pm.

Spot on, food was hot, perfect.

Food was actually hot and everything was delivered!

Order did not arrive happy to take money but not deliver the goods

the delivery time get kept getting later and later and then by the time it arrived EVERYTHING was cold. Extremely disappointed.

Missing chips. Very disappointed

The driver was soooo rude kept saying code code code so I will never be ordering from just eat ever again

Ordered 1:23 received at 2:18. Estimated time kept extending… ridiculous

Very bad food. Staff looked bored and uninterested. Messed up my order. Would not recommend

Does this restaurant actually know the difference between grilled and crispy. Last 4 times it’s been wrong so from now on I will check before leaving

Worst mc Donald’s in the uk Uncooked food Missing food Rude staff wouldn’t resolve issue

Ordered a nugget meal with a shake and McFlurry and only got the nuggets and not even any dips for my little brother so I wasted my money and he’s not happy

Food arrived after an eternity! And when if finally came it was stone cold!

Wasted time ordereding, nothing showed up, and I had explained this to get a refund. I had to wait 2 hours before they agreed to refund

3 for £3 is a scam to use up overcooked/dried up items

order a 5 piece chicken select and only get 3

the driver took my food to the wrong place, took him about 20 mins to deliver my food, food is all cold and i asked if if he got lost and he started getting rude, fix ur service.

food was spilled and made incorrectly. Was missing extras that had been paid for

Slow service on weekdays and fast on weekends?????How????

my food is cold my chips are basically frozen and i got a fruit shoot even though i wanted a coke zero?

did not receive my 2 apple pies take out order was 363 collect number was 82166 what can I do about that

Very good this time compèred to last sunday

Excellent food, excellent service

driver took my food on a tour of bury before finally delivering my order late and stone cold !after speaking tobthe delivery driver to why he did it got told could always collect yourself you fu#king wa#@ker great customer service from justeat awaiting response from just eat

My order was never delivered despite saying it was

Driver spent most of his time delivering other orders with mine sat in his car. No wonder it turned up stone cold

food was left on the floor at the door! shocking

driver collected and delivered quickly. macdonalds clearly made the mcflurrys far too early though

Mcplant burger was ordered as plain but still came with all the stuff that was requested not to be in it.

Received my breakfast roll with mouldy bread. I thought it would be appropriate to share as this could be a serious health hazard to people if consumed or inhaled. If I hadn’t have opened the breakfast roll upside down I would not have seen the mould and would have consumed it. I was given an apology and a replacement breakfast roll.

The food arrived on time still hot and delicious

McDonalds very careless with orders but grateful for quick delivered food.

Great delivery, very polite and professional at the door. Thank you.

I did not get my order! NOT AT MY ADERESS!

Was given a time if between 20:15 to 20:35 it came 5 mins late bit the milkshake had melted so lost its appeal so I think driver was waiting for other orders while mine got cold n milkshake melted not good at all

fries was cold and cheese burgers milk shake was watery

Didnt get my full order. It was short of chips. Second time this has happened to me

driver never arrived. marked as delivered and disappeared. no idea where food supposedly got delivered to.

where was my food delivierd to app says delivered but it was never delivered

Turned up stone cold and half the order missing