The best restaurants in United Kingdom serving American food

25/09/2024 - Ate here due to being on a business trip. I was on my own, went to the desk to get a table. The guy on the desk was lovely and explained there wasn’t one available therefore could I go back in 10 to 15 minutes. If I’d like to get a drink at the bar and wait. I returned after 15 mins, there was a man ahead of me in the queue. He asked for a table, this time it was the Manager, a rather large guy, with a beard. Unfortunately I didn’t get his name. He proceeded to tell the man there weren’t any tables available. He asked us both to go and wait, yet again for me in the bar area. I explained I had already been asked to wait 10 to 15 mins and to come back. At this point I had waited 25 mins and explained this to him. He then became rather rude and said, “no you haven’t,” arguing with me, “and anyway there is this lady and these 4 people ahead of you before you can have a table.” Pointing at other people in the bar area. He smirked sarcastically as he said it. Then walked away!!! Extremely rude. The man ahead of me in the queue turned to me and said, “ he’s extremely rude isn’t he?”to which I replied, “ yes, you call that Customer Service?” If my meal hadn’t of been pre-paid by work, I definitely would’ve found somewhere else to eat. The Manager made me feel extremely uncomfortable especially being on my own. I had travelled by car for 4 hours was tired and hungry. The food wasn’t great I wouldn’t go there again. The Eton Mess I ordered, the fruit was still frozen - hence I couldn’t eat it. All in all my customer service experience wasn’t a pleasant one. I wish I had the Manger’s name to be more precise. Anyway you’ll know who he is. The date of my visit was 25/09/2024. Just to add the two girls who served me were very pleasant and gave great service. Both a credit to the restaurant as were very polite, friendly and attentive. A shame they had a poor role model in their Manager. I definitely wouldn’t return anytime soon!!! I await a reply.

Our first visit to Vovem was really good. We enjoyed the food and the atmosphere. The place was kind of dark and smokey , from the open grill. The steaks and sides that we had were nicely cooked. Cocktail that I had was really good. Oh and we also had a baked camembert as a shared starter. I think our eyes were far too big for our bellys. We ordered far too much food but it was great. Unfortunately the week after we went for our meal there was a terrible fire at Vovem. But despite this I really hope they manage to rebuild and come back even better. We were really looking forward to returning for their Sunday roast that we saw advertised.

It was my favourite place in the past but it’s getting less inviting every time I go there. Some staff borderline rude. Drinks very expensive. Shame

Had a fabulous night at wing it Wednesday. Our waitress Maisie Wes excellent and kept us toped up of wings all night. Nothing was to much trouble for her came wait to go back again

Amazing service, it was quiet so the staff were able to sit down with us while choosing from the menu and even gave us a free drink to try out! One really good thing is they have a nice prayer room, which is really convenient.

Have been here many times and 1st time decided to order rib eye... I usually not keen with rib eye because a bit fatty... But, tonight I love every part of it, from stater to main course... Calamary, and prawn can't be cooked any better the way it's cooked. Absolutely delicious, can't say ant bad word at all. Also, Portions are worth every penny I have paid... Highly recommended, and I will be back again 😋😋😋

Joe was very nice and the atmosphere was great

They insult us, they tell us that we are vegan, the food is very good.

Friendly accommodating staff. Guinness 0.0 available

We came here on a date, and had a great experience, the staff were super friendly and the food and drinks were perfect. Will definitely come back again.

Bloody OUTSTANDING! Slightly off the normal Borough High Street choices. A 5 minute walk, and worth every step! The BBQ rib is beyond tender! It is unbelievably tasty! Especially with a side of fries and mac n cheese! The staff are very friendly and personable. Well done to the whole team 👏

Nice staff and a friendly atmosphere. Food basic but fine, traditional pub.

Love the atmosphere, especially in the back. I can highly recommend the peanut butter and jelly burger - yes, you read that right. It really works!

Great pint at the newly refurbished Chequers!

One of the nicest Subways I have ever attended. Great customer service.