The best restaurants in South West Scotland

Paid for delivery tonight no delivery no phone being answered my daughter same so money spent on nothing Shocking!!!! B aware

While the Millport Pier Hotel has food which is pretty standard as far as pub meals go, I would never recommend anyone to come here. The couple who own the hotel both appeared to be quite drunk and had a argument with a member of staff. Although the manager was friendly, this isn't something i want when i go for a meal with my family.

La familia disfruta mucho del buffet Pizza Hut. El personal era genuinamente atento y amable, especialmente Kieran (lo siento si esta es la ortografía incorrecta) el gerente, que era profesional con un buen sentido del humor. Sin duda volvería

Visited this restaurant after seeing it on TV. All I can say is the food is really poor and not at all what I was expecting. Cumberland sausage is nothing like Cumberland sausage. It is more like a processed herby hot dog sausage. The burger was under seasoned and had watery fluid running out of it which had sent all the bread soft. The chips were like frozen oven chips and really disappointing. Such a shame as the staff were lovely…. But I really would give it a miss - there are far better eateries in Kendal.

Collected a large pizza and when I got home noticed the pizza was completely burnt and not edible. I phoned the restaurant right away to complain and was dismissed with a ‘will call you back later.’ Still awaiting a response. Completely unacceptable. Shocking customer service from owner.

No toast with breakfast,got a kids meal instead of a adults.doughnuts were hard had to ask for milk with tea,not what it used to be.

Expensive and won’t honour online deals or PayPal. I am disabled so rely on others collecting as delivery fee too high. Told it was a franchise and it was their decision not to honour any of the deals offered and not to accept PayPal. Last few times the chicken wings have been very small also. Pizzas were always expensive but previously delivery was free and we ordered regularly due to having a child that would only eat certain foods. Still used frequently but no more after today. Tried to order online lunch deal which wouldn’t go through, phoned the store who wouldn’t honour the online deal for the hot cheese dip despite 2 other dips being removed from the menu. Phoned customer service spoke to Zac who told me it was a franchise and they don’t need to adhere to the deals online so why offer them when trying to place the order? I will never use them again after todays experience. Overpriced and poor customer service.

Ordered BBQ ribs with honey and garlic sauce, the ribs were dry and the sauce was thin with chopped garlic, not even recommended for the dog. Followed by char Sui chow mien, noodles were extra if you wanted thin, they were salty and little other taste, end result they were binned and crackers and cheese substituted for the evening meal. Highly recommend that you miss this gastronomic disaster!

Great Takeaway. Would definitely order from here again, food was great and the staff are always polite and helpful. Will definitely order again in Future

Staff welcoming. Ambience, cleanliness excellent. Food and drinks quality excellent. A relaxing place to visit while shopping. Haven for reading, working on computer or generally watching the world go by beneath in the store. Coffee delicious, toasties very tasty particularly the cheese and spring onion. Seating and table layout comfortable.

Went here for a quick bite to take away Pizza and Buffalo wings really enjoyed both, staff very friendly and helpful so would definitely return..

Burger came with a black long hair in it then returned and got it sent back with another black long hair. Workers also didn’t put any effort into finding my tray of food with a vape on it and red bull that had been stolen. I also got given back a small drink when my medium one I paid for had been stolen.

Ordered food last night it was portion of chicken pakora, chips and cheese and a donner hoggie and the chips were soggie the donner was really dry and the chicken pakora was dry aswell absolutely horrendous wasn’t nice at all

Was standing in McDonald’s when a customer approached a manager to complain about his order she was soo rude and was mocking the way the boy spoke . He got upset I went outside to check the boy was ok as he seemed a bit high rate and upset .. he was Autistic and had learning disabilities his mum was trying to calm him . I find this absolutely disgusting they also got my order wrong but after what she did to the boy I thought I would just complain to McDonald’s headquarters and so are the boys family ! To lock someone with learning difficulties is beyond me . I will never step foot inside a Ayr mcdonalds again… this was disgusting incident happened on the 20th of may 2025 so it’s very recent … so if you have kids or anyone with learning difficulties the staff think it’s ok to mock them !

What can I say Mcdonald quality and service quality thanks