McDonald's in South Lanarkshire

Staff were awful slated the drinks holder down in the bin when I said I didn't need one food was sub standard

Staff are always friendly and the food is cooked fresh everytime.

It's not one of the best burgers, but it's good to have the option to eat something on the road.

Absolutely rotten burger dry as chips crap

Called in as was starving and heading to a concert but traffic delays had forced us to cancel original restaurant reservation. Forgot how bad McDonald's is, enimic fries, and very sad Fillet o fish.

Just the same as any other McDonald's

I have been to many McDs all over the UK. Have never been to a McD where they charge for a carry bag. Surprised! !!

Quiet clean place. Easy to order. Good staff.

Nice and easy quick bite to eat

I didn't even try the McDonalds _ sorry, can't stand the stuff, though I know others who love it - but the Hamilton Service Area is a welcoming place to stop for a wee while when you're heading north on the M74. There's quite a complex series of motorway manoeuvres ahead, so a good place to stop and check your maps/GPS beforehand.

Usual McDonalds lack of soul and faceless service with bland food. Filled a hole

Ordered two bacon and cheese flatbread for breakfast neither where made with any care, the lady who made em up obviously didn't give a stuff about what the customer thought and she only had a glove on one hand and did handle my food with both hands, never had any issues before but this was a disgrace 🤨 one was cold and old and the other was thrown together with a couple of shovels 🤨

I call on a monday after a busy day and the milkshakes are often not working they told me tues is cleaning day so why off on a Monday 2 weeks ago milkshakes off but ice cream on so how is that ?

Stopped for milkshakes. Machine had broken down again

The 1 thing I've found in every McDonald's in Scotland the breakfast menu is hot & fresh. Where as in England it's stale n cold ..... sometimes.!

Like most service stops McDonald's. Clean and organised.

Quick service and good quality food and drink coffee

Food was lovely. My Oreo iced frappe tho, milk was out of date and all separated. Gross

Fast food at its best, clean tidy as always.

Reasonable pricing although lots more expensive over the past couple of years. Quick service. Friendly helpful staff. Good experience 😁

Went through the drive through, staff were polite enough, order correct. Same as any other McDonald's really

Great place, very clean toilets

This is lot cleaner (than McDonalds near me) excellent service

Food was over cooked and took about 20min to prep

This McDonald's on the M74 at Road Chef,Hamilton is good. Service is quick with friendly staff. Clean toilets too. Recommend for a quick meal or coffee. There is also a Costa Coffee too. Nearly always stop here when driving home to Fife from Dublin..

Pay by credit card and I am told that it did not go through, I pay in cash and two days later the debit goes to my account with additional exchange fees 😡, the girl in front of her screen knew very well that my credit cards were spent 😡 don't be fooled like me, I'm going to try to find out how to get reimbursed but it's not won, move on, don't go there,,,, notice posted a week ago and not response from them, mac do to avoid everyone, not even enough balls to respond to their scams

Worst experience ever. Inaccurate order, cold food, worst customer experience. They are making burgers as per their own ingredients,not as per standard and they are not informing if anything not available.

Sorry to say but mcDs has went down hill big time. Cardboard chips and burger was poor. Didn't even eat half of my food. For the biggest fast food chain in the world the quality is very poor. Get your act together.

It grates me already that a premium is charged for the pleasure of ordering a happy meal at the services. It further irks me that asking for a sealed bbq sauce is frowned upon (as I am guided towards a manky dispensing machine). Ultimately, if I want a sealed bbq sauce for cleanliness, then I would suggest it is provided. Additionally, said manky bbq sauce machine was actually empty anyway. Always a customer service experience going to mcdonalds.

Not a fan of Motorway services in general, apart from the Tebay service group ones, so I only stop for a call of nature in others. This is mainly based on the price of stuff which in general is more excessive, especially fuel, due to the fact you are a captive market once you set foot in one of these places.

For a McDonald's the food was far superior than most I have had on my travels

Typical motorway service station.

2 cheeseburgers and fries. Burger like eating carpet, not much cheese, fries were lukewarm. Only got them because we needed a break from driving. Tables not wiped. Hamilton services you could do better

Great McDonalds as you'd expect. Can't get better fast food

Very friendly people, very fast and delicious! Big thank you

Food good enough in an emergency

It is what it is. Same McDonalds as anywhere

I visit this Mcdonald twice a week. It used to be the best one I visit. Know its only average. Went down hill when the old staff left

Lacklustre performance and seemed understaffed, but it was quiet, no queue.

Lovely gaff great staff and great service

No milkshake slightly disappointed

Been in this place few times and staff is always "tired" looking. They look like they've been sent there to do a prison sentence instead of work. Waiting time is horrendous, average of 10-15 minutes no matter what you order.

Too many young people have been disturbing , noise and little bit unsafe

Good Mac along the motorway to Glasgow. Friendly service. Clean and tidy. The restaurant is located in a building that also houses a sandwich shop and a WH Smith.

Good staff nice place good food management very professional.

Good Good, But portions are getting smaller and smaller

If this us camelon mcdonalds another luke warm burger got a hot one 3rd attempt Not going back

Really enjoyed meal it was lovely and hot

A bit quiet, it was almost empty and you had to wait a bit after ordering

Conveniently situated along the M74 Northbound, the McDonald's at Hamilton Motorway Service Area offers a familiar stopover for travelers. The location provides ample parking and easy access from the highway. Inside, the restaurant maintains the typical McDonald's ambiance with clean and well-maintained facilities. The menu features the usual array of burgers, fries, and beverages, ensuring consistency with other McDonald's outlets. While the service can sometimes be slow during peak hours, the staff is generally friendly and accommodating. Overall, it's a reliable pit stop for those craving quick and familiar fast food while on the road.

Always stop here when going to Glasgow for gigs. Food is always freshly made and hot. Staff are friendly and helpful. Would definitely recommend.

Man was very rude, food was stale nuggets were so hard couldn’t bite, everything cold forgot juice and burger was wrong!

Good food, understaffed though

Called in on Tuesday 13/2/24 about 5.30pm was served by a young lady called Leah I think she was really helpful and polite and absolute credit to company she even took time to explain as I couldn’t hardly understand her broad accent I hope this gets passed onto her by management top girl

Clean inside. Food is served quickly.

I tried a very good spicy burger, the best Mac I've ever had 5🌟🌟🌟🌟🌟

Says it's open 24 hours but yet it's shut at 23:30 so no orders can be placed

The whole experience marred by the disgusting condition of the tables. One of the staff even came round and started putting chairs under tables to tidy up a bit but didn’t even consider wiping the tables full of crumbs, sauce, grease and just general filth. Hygienic

Not a relaxing meal alarms from machines in kitchen constantly going off very annoying

I'm not a fan but the kids love it

This is a services serving at M74 towards Gkasgow. Days inn will give you a 10 GBP voucher for 7.5 GBP if you are staying there. Limited menu and service is bit slow because of staff shortage, opens 24 hours. Costa Coffee and WH smith small shop nearby.

Automatic eating place serving plastic food as do all McDonalds. Only used when I have little alternative.

No chicken in my chicken rap , I told the staff manager and she responded without chicken is healthier.

Quiet,clean,fresh......Best mcdonalds in area by miles.

This location is in a motorway services, which doesn't help with the layout. Better to eat your food in your own car.

Very good mcds the staff were great

Really helpful staff on my visit, great coffee and reasonably priced 👍

My daughter and I regularly visit here as its so much better than usual drive thrus in area,,,,food is always fresh,hot,staff are always great even when it's really busy dye to lorry drivers and coaches n travellers,,,,,we've only had 1 mishap where order was slightly wrong but swiftly rectified,,,,,,thank you guys,

A little slow to take my order but very friendly.

Tasty enough for a Micky D's Staff where friendly. And service was quick.

To note.... We visited at a quiet time 8pm with only 3 other customers. Clean seating area although I had to swop my very wobbly chair in fear of it collapsing and informed staff for next customer safety. Food easily ordered as ever and reasonable, although the staff were polite. Food, was hot on the outside but cold in the middle, flagged it up to the manager and they very attentively rectified the problem. Good staff, worth visiting if your passing.

was sat to eat my meal and i got stung by a wasp place is full of flys 15/07/23

As McDonalds go, it’s fine. Service took quite a while and it wasnt even very busy. But the flies. Jeez. Flies everywhere in here. You guys really need to sort out the problem with the flies.

a very bad experience and more and more expensive, you pay £2 for 1 scoop of ice cream

No thanks, McDonald's ain't my type of food.

Not good order was wrong twice.utter chaos

Couldn't get a better McDonald's, chips good, burger good, chicken nugs good, drink good

A decent place to stop for a quick meal regardless of the time of the day or night, always open as it's oriented towards the customers, with the diner being inside a 24 hour motorway services station.

Handy location, on the M74 just after Hamilton junction and before east kilbride. The road chef premises the McDonald's in are clean. However, the McDonald's area itself - the toilets located inside next to McDonald's aren't the cleanest (im not sure if these are McDonald'stoilets or belong to roadchef). The tables are also not cleaned as much as they could/should be. The food is always good though and it's never a long wait. Staff have been helpful when I've had any problems with my orders.

Its McDonalds. Fast service and the food was hot. No complaints

This was the best McDonald's I've had in years. The food actually seemed to be taken care of and almost looked like the pictures on the adverts. I've had burgers before where the food is thrown together with no care, not here, everything centered, everything served fresh. The staff were friendly and helpful, restaurant was clean and tidy. Mc'ds is a formulaic restaurant, but this one (for our visit at least) seems to have found all the best bits.

Only had a drink as stopped of due to the rain and use the toilets .but i had a milk shake which i like and husband a diet coke.

Me and my partner always use this restaurant all the time and I still think this place is good so check it out

The toilets left a lot to be desired!

Needed to order at counter as had cash only. Ignored by staff, when I caught the deputy manager and asked him if I could be served he said, and I quote, "We're busy pal" and walked away.

Was hot and didn’t take too long to prepare

Its a McDonald's you get what you expect

Hamilton services .Time for a 45.and hot tomato soup.

Used services for shower got coffee it is what it is fast food and another mcdonalds

It's just an ordinary McDonald's with terrible food

Can't understand why as soon as this restaurant gets busy it struggles to cope with orders coming out wrong and food being cold. Within seconds of me leaving the counter the food was semi cold and to be honest not that fresh but being a Saturday night I wasn't willing to go stand or sit in another que to get it replaced so I attempted to call them to highlight this which the staff being clearly to busy to cope were lifting the phone and cutting it straight off again.

Similar to the others. Very potholed road to access.

Freshest food I have ever had from a McDonalds. Friendly staff, clean restaurant.

Tasty and fresh food. Much better than more other McDonalds restaurants👍

I visited the McDonald's at Hamilton services, the food was the same as any McDonald's but the assistant manager was very polite and helpful would be worth another visit for the welcome she provided,

Friendly manager, the staff seem relaxed was quite a fries not being cooked so they sit and go cold. Enjoyed the stop here and will probably make this a go to McDonald’s when heading home from time to time…

Nice clean McDonalds in the services. Not too much seating but fast moving so should be spaces.

Super dirty tables and everything early in the morning. It's making me think it hadn't been cleaned from last night.

Served by a lovely young lady. Very quick but it was 3am

Food was a very poor value for money the hole place needs a good clean