McDonald's Restaurants in North Ayrshire

The checkout staff are very friendly and helpful here

Stuff missing again from Irvine McDonald’s And they’re not answering the phone. Supposed to be large meals, chips little more in them than a kids happy meal chips. Terrible service. Robbing customers.

Very bad staff and not carrying. Staff doesn't care. Made order of nearly £40 of food and delivery driver came only with 4 large chips and 2 cokes. Nobody answered to phone call or complains. First and only time when I've ordered food from this stupid shop.

I am giving 5* because all McDonald's are same or similar all around the world. So, every thing match your expectations

Absolutely disgusted only asked for a kids happy meal to be delivered to my house no nuggets don't think they know what they're doing three and half year old crying because she only has chips what a disgrace should be ashamed what a joke stay away from this place management is clueless and workers have no clue they are to young and Immature and need proper training also food is always cold please don't go to this place better places near it.

yet again while meals missing absolutely shocking waited an hour and a half and more than half the order is missing, can't get a simple order correct absolutely shocking

Friday 12/10/24. 3 hour wait for delivery, they could have told us there were no drivers before taking our money, when it did eventually come it was mostly missing absolute shambles, cant get through on phone either

Cold. Iced drinks were warm and food was stone cold. Complete waste of money for us, and a waste of time and energy for everyone except Just Eat.

ordered at around 6 oclock, its now 9 oclock and it has not been delivered but its marked as delivered?

Food arrived on time, nothing missing from order just required a blast in microwave but to be expected from Macdonalds as sometimes the foods even cold in the restaurant

Excellent Service as Usual. Thanks

Service is totally abysmal! Waited over an hour and everything arrived stone cold. What a bunch of utter morons the Irvine McDonald’s staff must be if they can’t even prepare a simple order. The Irvine store is needing closed down because they are an utter disgrace

food not warm and chips tasted like eating dry cardboard.

Delivery time changed 5 times then I never received my drinks.

Often missing items. Can be waiting ages despite it being dead. Nice when they do get it right.

Wrap was Lukewarm and just about edible. Fries were stone cold, unsalted, and had clearly been lying about for ages! Some of the younger members of staff are quite rude and lacking even basic customer service skills. Worst experience I've had in McDonalds for a while!!!

Food stone cold and needed thorough warming. Sauces missing from order.

driver didn't even show up with our food called the shop an was hit with nothing but cheeky employees very disappointed yet to receive my refund aswell either way don't order here after 12am what a joke 😑

Food was cold when it arrived and no straw's xxx

Everything that was meant to be warm was absolutely freezing ice cream and juice spilled everywhere

I didn't receive my birthday cake donut

After receiving first order which didn’t include anything I ordered I had to pay again an reorder

Waited 3 hours for this delivery expecting it to be 45 min and it was continuously pushed back . It was cold on arrival , there was a double cheeseburger missing and also the strawberry milkshake from kids meal. This service is absolutely ridiculous, this was meant to be a kids dinner and replacements had to be purchased elsewhere given cancellation also incurred a fee I kept the order for it to be cold and missing items anyway . I will not be ordering from here again and want a refund

ordered 2 kids meals no toys came with the happy meals and dip missing from the chicken nugget meal

Hard, flung togther, bits missing. They don't care

Didn’t receive all my order. My wee girl was disappointed about not receiving her donut .

Ordered a brownie & was charged for it but never received one.

My son is waiting for his happy meal just to find out he only got chips and no burger.

nothing I ordered was delivered.

Just shy of £50 order and only half arrived. Rediculous.

As usual, missing items. Don’t know why I bother ordering from here. Delivery time was good, though.

Food was delivered on time however! Still stone cold. Order was wrong paid for large meals and received medium and both drinks were wrong! 2 normal colas and got an oasis and a bottle of water! No sauces received either which I paid for! Not impressed

food was frozen nearly £15 and all you get is a £5 back it's a disgrace that's how they make their money

Terrible , missing nuggets ,x2 chips , 2x drinks , chicken nuggets , and a cheese burger how can you actually pack a bag so bad … oh but we got 2 apple pies we don’t like … shocking service

Every time I've ordered from Irvine there's been at least 2 or more items missing. It's getting ridiculous

my order was missing both items for the kids meals so my children had chips and nothing else. what food was delivered was stone cold. Chips were inedible and that was all we had as nothing else was brought.

Excellent Service as Usual. Thanks

Waited more than 50 mins over the estimated delivery time. Our food was also cold when it Finally arrived.

i didn’t get my drink or my extra hash brown

Ordered food for delivery ASAP, it took over 3 hours before it was delivered

No dressing for salad,, yet again ???

Hour and a half for delivery with items missing and cold food. If I need to wait as long for a refund request as I did delivery then I certainly won’t hold my breath :(

I had no code so never received my order after paying £28 online. I will be looking at getting a full refund.

Waited over 2 hours for food and was absolutely freezing

Not delivered need refund !!!

always missing item and food cold

No straws and fries were all over the bag

2 hours late and missing 2 medium fries.

food was freezing cold when delivered

Food never arrived, after stating deliver

I had a cracking breakfast of 2 McMuffins an espresso and an orange juice...it was excellent... I will be back

Food was cold - most of order went in the bin. Terrible!!!

me a good Irish fella came here thinking this was good place to eat but no just because I'm Irish you don't give me the foodn

My food hasn’t been delivered honestly this is the worst experience i have ever had with this app i ordered at 9:30 at is was to come at 12 which is already a bad start

We ordered it at 17.40pm and it never came until 20.30 pm and the chips were frozen.

Turned up with no McFlurry and the burger and fries were stone cold.

Cheese all over my order which I specifically asked to be removed. Ordered chicken and got beef. How hard can it be to read an order.

Freezing cold..again. Every time I get food delivered it’s stone cold.

Again i have ordered and its the wromg order im really no happy at all this is beyind a joke

Excellent Service as Usual. Thanks

Order missing items and just eat refuse to refund so left out off pocket and hungry!! It’s not that hard to have a person check the requested items are in the bags before sending out to customers!!

small fries when l ordered a large meal

Food cold. Missing item. Took them 45 mins est 15 mins even at that.

Over a 2 hour wait and it still hasn't arrived, not happy

The delivery driver didnt give us the McFlurrys and juice so we phoned McDonald’s and they said they definitely gave the driver the drinks and ice creams so he had in his car,get him fired

Food orders are mostly always wrong and are always freezing - chips undercooked .

Not happy with the order, ordered two large meals and two happy meals. There was enough chips for two of us.

really disappointed as my Philly steak burger had no cheese or cheese sauce on it :( I never ordered it this way

Waited well over an hour & then delivery driver dropped my drinks, I Ordered a Philly cheese stack meal, got my fries (cold) & half a cola after it was dropped.

Despite leaving a very polite note with special instructions pleading with restaurant to get order right this time ( as previous orders have never been right) Yet again items missing. No mozzarella sticks. No straw for Milkshake and no spoon for McFlurry!! Staff need to start reading orders instead of being full of hilarity and concentrate. Worst Mcds in Britain

Went to drive through, typical McDonald's but service was slow even though not too busy

EVERYTIME I order through just eat or other with McDonalds in Irvine my food is stone cold or half the order is missing or messed up. Food was so cold it was not edible today!

This place never gets any order right missing items all the time ... Even if you got to the restaurant they still miss items absolutely terrible service from top to bottom

Ordered 2 meals got one drink delivered and no food ! Cost me over 18 pounds for one Diet Coke !

everything in the meal had to be reheated

Perfect as always, keep it up 🙂

The food was frozen never gave my my cheese sticks its ridiculous that staff cant pack an order correctly tired to call irvine mcdonlads several times no anser wont be ordering again u spend good money for this and its not even the correct order

as usual, stuff missing from my order. Every time without fail...

There was no sauce yet again and no reply from restaurant again awful

HOW MANY TIMES NO SAUCES ALL SAUCES WERE MISSING YET AGAIN

I ordered two meals, one for me and one for my partner and only my partners meal came. There was suppose to be two bags and we only got one. Meaning the delivery driver has kept the other meal. Overall I am very upset and it feels like the Friday night treat is ruined.

I never received my Big Mac and when I tried to contact McDonald’s they never answered! And just eat won’t give me my money back!! Very unhappy customer!

Absolutely the WORST McDonald’s I have ever been to. First of all, table 20- absolutely riddled with fruit flies. Disgusting. My sister’s Nuggets were missing 2 out of 6, and her chips were freezing cold. My Mozzarella sticks were ice cold too. Surprise surprise they gave me the sauce i requested.

food was frozen jucie was all over fhe place chips r wet place is a shambles

The food was cold especially the chips, I also paid for extra cheese and didn't get this. I also paid for a sweet chilli dip and didn’t receive this either

Food was a disgrace burger was a mess thrown into the bag and it was freezing cold delivery time was longer than expected and kept getting changed to a later time

was late coming came cold and half my stuff was missing tried calling 89 times still no answer to ask why this happened to still no answer this has happed on another 2 occasion safe to say not using again

Absolutely shocking. Ordered 6 chicken nuggets and only 4 arrived. I sat at table 20 and it was full of flies it was disgusting and annoying I could barely eat my meal in peace without the fear a fly would go into my mouth. Will NEVER be back. Food is also freezing cold

THIS IS THE WORST MCDONALDS EVER U WAIT FOR A GOOD 45 MINUTES FOR FOR FOOD AND THE GET YOUR ORDER WRONG ALL THE TIME NOT HAPPY WITH THIS WILL NEVER BE ORDERING AGAIN

Took my Points, won't be refunded.

Food was ok, but forgot our 3 drinks.

Waited 2 hours for a freezing cold meal to be delivered. Called McDonald’s Irvine. Girl was unhelpful and could not tell me anything about the order. Not even if it had been received. Told me to contact just eat. Started driving to McDonald’s to order another meal as my daughter was starving and I received a notification on the way saying the order was on its way so I had to drive back home. Delivery driver was very nice.

recieved completely wrong order

Hopeless service for drive-thru customers. Priority to the uber eats orders and everyone else can whistle. Not enough order parking bays so mayhem in the carpark. Sort it out...

Yet another problem with the order.

Biggest joke in ayrshire! Worst mcdonalds in ayrshire! Never get order right and food always freezing cold :( Waited in a que for 15 mins to be told Nothing left, no mention on the boards! have been 3 days in a row, no garlic sauce for wraps, no mcflurrys and no cheesy bites except in a share box, why not open a bag of 20 and divide into bags of 4. Different excuse everytime and managers are waste of space, waited over 45 mins for my order 1 day, won't be returning! Total stupidity!

Got the full order correct for once 👏

got wrong food still waiting on a refund

ordered 7.08 pm arrived with reciept torn off took pituree for evedence delvery driver wad helpfu and took the order back it was stonecold

NO nuggets in the Happy meal didn't get the 2 bacon double cheese burgers extra bacon or the caesar and bacon wrap very UNhappy