Delivery
Pickup
Outdoor
The best restaurants in Bathgate West Lothian Edinburgh and Lothian
72 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
55 Opinions in 1 websites
I've eaten here a fair few times and the food has also been consistently good, and the service ok. However, 4 of us went for dinner Sat 31/08, and the food was ok (some main dishes are a bot overpriced for what you get), BUT the service was shocking. We arrived at 7.30pm for our 7.30pm reservation. Waited a good 15 mins 7 had to keep waving to order drinks. Took them a wee while to take food orders too. I was the only one who had a started (big mistake). We basically then waited until 8.50pm when our mains were served. We very nearly stood up & walked out. Then we had to chase the bill - the staff who were on knew we were unhappy, and deducted the price of 2 drinks from our bill, but there was no communication when we paid the bill, no 'I'm sorry, we're short staffed' or anything like that. My 3 friends had never been here before & are very unlikely to return having got such a poor initial impression. As for me, I probably will return, but if the service hasn't vastly improved, that'll be the final time.
170 Opinions in 2 websites
Used to be hands down my go to. Ordered pizza and garlic sauce,sauce looked lumpy with bits in,tasted sour and off. Called in,was told the garlic sauce was mixed with mint sauce???!!! And no offer of replacing it or refunding it. I ordered garlic sauce, I've no idea who would mix mint of all things with garlic,so couldn't use the sauce totally disgusting, then worse still they told me they had been doing it for months,as if I shoulda known that. So long story short ..I'm done with that. So sad actually the amount of pizzas and loyalty to this shop for over 5 yrs, wouldnt have seen the day of a bad review, that's changed,and for just eat encouraging this cost cutting behaviour, won't be using them again either.
38 Opinions in 1 websites
Extremely poor service and staff trying there best the the manager ie the boss extremely nasty no proper service if you look hot you get service first a friend said she was not allowed in the urban because she was in wheelchair told really
750 Opinions in 3 websites
Placed an order online on way home from airport, delivered 2 of same dish in error and all I got was attitude when I called and asked for it to be put right. Told I had to wait on driver returning with apparently THE only copy of the order to check and would call back, 15 mins nothing so I called again and got more attitude still no driver. An hour now since initial delivery, half my family don't have there dinner. Customer service is shocking.