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3.9

Based on 3.845 opinions finded in 4 websites

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Nº 181 in 365 in West Lothian

Nº 30 of 53 British in West Lothian

CUSTOMERS TALK ABOUT DISHES WITH..cheesebaconcookedmeatmushroomspayeggscoffeemustvegetablesturkeyroastpuddingporkcauliflowerpotatocreamoldpotatoes

comment_iconOpinions

Very good service, Hannah has given excellent service she has gone beyond our expectations and served well. Good job Hannah keep up the good work.

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Sookshama . 2025-04-19

MORE AT Google

Sophie was top turkey, amazing service with a smile 10/10

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Spectacular Scotland . 2025-04-19

MORE AT Google

Chelsea was great! Super helpful, even when the place was pretty busy :)

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Levi Struthers . 2025-04-19

MORE AT Google

Chelsea was absolutely lovely! Great service

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Ethan Sanders . 2025-04-19

MORE AT Google

Had a lovely meal here tonight, the portions are by far the most generous we have had at a Toby! Our server Victoria was so friendly and welcoming. And answered any questions we had. Thankyou!

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Susan Jones . 2025-04-18

MORE AT Google

We didn’t book a table as we had expected it would be quiet with the weather being poor. To our surprise we were greeted with an extremely busy restaurant. Thankfully, we were fortunate enough, not only to get a table, but one by the window with views over the beer garden. After being seated the most delightful young lady named Caitlin took our order. She was the sunshine to this rainy day, with her warming embrace and lovely smile. Her professionalism was not unnoticed and despite being a busy period, made us feel welcomed by taking her time to ask us about our day. Throughout the evening her personality shined through with her great whit and humour. Toby Carvery is truly lucky to have such a bright individual work for them with an eagerness to work(I never noticed her stop once) We will definitely be back and hopefully get served by Caitlin again.

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Arran Tilbrook . 2025-04-18

MORE AT Google

The food here is always amazing but what made me write this review is our amazing server, Sophie. She was attentive and super nice and helpful.

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Jessica Jeon . 2025-04-16

MORE AT Google

Food is always good but our server Chelsea was amazing :)

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lisa paterson . 2025-04-16

MORE AT Google

Great service from linzi, always happy to help and make sure everything was fine. Food was amazing.

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Alistair Hay . 2025-04-16

MORE AT Google

Food was delicious. Lizzie even managed to get my grandad and egg for his club sarnie

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Sean Mckenzie . 2025-04-16

MORE AT Google

Extremely friendly and knowledgeable server called Chelsea made our experience simply fabulous and enjoyable. Loved the 2 course and 3 course set menu, outstanding value for money. Will be back very soon.

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Melanie Barke . 2025-04-16

MORE AT Google

Staying in the hotel next door and regularly have a toby carvery anyways so it was delicious, the service was great thank you chelsea!!! and it was really peaceful and enjoyable

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millie barker . 2025-04-16

MORE AT Google

Food was great as always and the server Sophie was incredible

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Declan Kay . 2025-04-16

MORE AT Google

Thanks Ann for a great service and sense of humour. Great place for good food every time.

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Dennis . 2025-04-13

MORE AT Google

Ryan at bar was very helpful. Thank you.

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Emma Causer . 2025-04-13

MORE AT Google

Went in 12th April at 5.30pm veg selection poor no carrots parsnips burnt cauliflower nearly gone and looked dead green beans not even green no onions in gravy just put me off my dinner spoke to the manager he just did not get my point

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timothy baxter . 2025-04-12

MORE AT Google

Great service and frendly staff. The food was fine and hot the meats ware just right.well worth a visit will come back next time in the area.

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Tommy Lynass . 2025-04-10

MORE AT Google

Victoria was amazing! She definitely made us smile!

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Evelyn Fraser . 2025-04-10

MORE AT Google

Had the pleasure of Martin serving us tonight and I cannot fault him in the slightest went above and beyond to ensure we were happy. Small mix up on the pudding front but sorted immediately no issues at all. It’s been a pleasure. Will definitely be back.

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Claire Simm . 2025-04-09

MORE AT Google

Victoria was absolutely amazing, so lovely to speak to after a long day and was very welcoming. Myself and a colleague were very grateful

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Ciara Boyd . 2025-04-08

MORE AT Google

Brodie was our server during our dining experience. Brodie made our experience very enjoyable and was very attentive to us. Thank you Brodie and you deserve the 5⭐⭐⭐⭐⭐service as we received the 5 star service!!

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Joanne Lindsay . 2025-04-08

MORE AT Google

Brodie was our server, he was very helpful, polite & friendly. Nothing was too much bother for him & very attentive, definitely 5* 😀

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Sharon K . 2025-04-08

MORE AT Google

We had a great visit. We were celebrating a family birthday. Our server Brodie was excellent.

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Leeanne Dick . 2025-04-08

MORE AT Google

We hired the private room at bathgate toby carvery and Victoria was so lovely and so accommodating to us all. Amazing service from her!!

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Kirstin Allan . 2025-04-07

MORE AT Google

Lovely delivery driver. Food was disappointing.

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Carol . 2025-04-06

MORE AT Just Eat

Thank you to Sophie from tobey carvery for the lovely little note I hope your shift goes well too! <33

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Beth . 2025-04-06

MORE AT Just Eat

Had a lovely meal with family on Wednesday afternoon, food was delicious and best part was the service. Martin was very nice and friendly and gave great recommendations to us. Will be back soon

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Katie Ward . 2025-04-04

MORE AT Google

Great food and service, Linzi was a lovely server too, very friendly and attentive

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Lee Saunders . 2025-04-03

MORE AT Google

The food is amazing and our server Victoria was very kind and attentive and and made us feel welcome. She is the best part of the experience and I wouldn't have it any other way.

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Optimus Primus . 2025-04-03

MORE AT Google

All hail Victoria queen of waitresses!

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alex andra . 2025-04-03

MORE AT Google

Server linzi was amazing, super sweet and quick with orders, definitely recommend.

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Kaitlyn . 2025-04-01

MORE AT Google

Really nice lunch, good service. A special mention to Mark the KP, I met him when asking for directions and he was so nice, he is also very passionate about his job and clearly works very hard behind the scenes.

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Wendy Phillips . 2025-03-30

MORE AT Google

Food was grand, Hannah the waitress was grand! Give her a pay rise

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Highlander 21 . 2025-03-30

MORE AT Google

Food was fresh and not dried out like other toby carverys

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David Paterson . 2025-03-30

MORE AT Google

my order was incorrect i asked for cauliflower cheese and turkey with cranberry , I received turkey beef mash & carrot

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Lorraine . 2025-03-28

MORE AT Just Eat

We went on a Friday evening service was fast and Friendly food was great no issues at all restaurant its self was very clean and seemed very well maintained

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Ali Hood . 2025-03-28

MORE AT Google

We went for breakfast, wasn’t the best. Place was quiet and service wasn’t great either.

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Stuffy . 2025-03-27

MORE AT Google

Staying in the hotel next door for work so popped in for Dinner. The food as is OK, you kind of know what you’re going to get, it’s not Michelin Star but then it’s very reasonably priced. Service was great, Hannah was friendly and helpful so overall a pleasant experience.

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Mark Rimmer . 2025-03-26

MORE AT Google

2 bits of gammon (overly salted) and 2 bits of turkey. Mash dry, roasties could put a window in. Almost £20 with delivery. A Bisto frozen ready meal would trumph the carvery 👍

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Paul . 2025-03-23

MORE AT Just Eat

Great place to have a bar or restaurant service while enjoying a catch up with friends or family also great place to work.

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Jordan Walker . 2025-03-21

MORE AT Google

Our server today was Marie, we found she was very attentive and polite. The food was amazing with the meats being one off the best we have had. Would fully recommend.

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Jack Gray . 2025-03-21

MORE AT Google

cani beat a wee roast dinner. isn't as good as grannies but they give it a good try 😆

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Jade . 2025-03-17

MORE AT Just Eat

Chelsea our server today was awesome. Friendly attentive and professional. Made for a great experience. Extra points for telling us when the gammon was ready. Thank you

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Wendy Turner . 2025-03-16

MORE AT Google

Very happy with my order, the food was lovely with a good selection. It did require a quick re-heat but since it was coming from Bathgate to Whitburn I’m not complaining (veg is hard to keep warm). Will definitely order again.

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Carmen . 2025-03-16

MORE AT Just Eat

gorgeous and healthy delicious food, thanks 🙏

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Suzanne . 2025-03-16

MORE AT Just Eat

Another positive visit , colleagues professional, the new veg tray bake is absolutely delicious, We were sat at or table for two and there was a family with small children who were impeccably behaved , when we lift I complimented the parent how well behaved their children were .

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Victoria Macdonald . 2025-03-16

MORE AT Google

Disgusted in the state of the roast lamb i received

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anne catlin . 2025-03-16

MORE AT Google

Ordered takeaway and this is the beef that toby carvery thinks acceptable to send out to customers Shocking, Will not be ordering food again!!

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Shirley . 2025-03-15

MORE AT TripAdvisor

Just ordered takeaway from here the beef is terrible all scrap meat

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shirleeg76 . 2025-03-15

MORE AT Google

If the service wasn’t so poor, we’d be back in a heartbeat… My partner and I visited last night, got shown to our table as soon as we entered and the server was friendly! However, it took the server 30 minutes to take our drinks and starter order! Plus, a family who were shown to their table AFTER us got their drinks order taken BEFORE us. The carvery however was absolutely top notch, delicious and lots to choose from. The cheesy mushrooms for starters were probably the best cheesy mushrooms I’ve had in a while at a restaurant. I was annoyed that the gammon had ran out literally as soon as it was my turn as it was one of the meats I was going to choose, and the chef said the next gammon won’t be ready for another 15/20 minutes. My suggestions would be: make sure the next meats/veg are ready for when they run out, and make sure your servers are on the ball with the customers they are looking after! Sadly, although the food was nice, I don’t think we will be back.

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Michaela Nobile . 2025-03-14

MORE AT Google

Great for a Sunday Especially with the family

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wildhighlandlass . 2025-03-14

MORE AT Google

Only restaurant I've ever been to where the tables NOT to sit at are the ones with cutlery,bit embarrassing being shouted at from bar for going to wrong table/wrong section etc.not for me,ate elsewhere

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steve macdonaald . 2025-03-14

MORE AT Google

Poor even by Toby standards Meats were ok but all side dishes were like warm at best Staff were friendly enough Decor as per usual

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Alex C . 2025-03-11

MORE AT TripAdvisor

The beef was full of fat and pretty inedible - which was a shame as we had only ordered beef for one meal. The veg was nice

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Lorna . 2025-03-10

MORE AT Just Eat

Didn't book a table but we were given one straight away. Lovely attentive staff. Informative off my gluten free choices available. Only negatives we found were...food wasn't very hot. Some of the vegetables, especially the carrots cold. And the parsnips were cremated, way overcooked!!. But good value for money. We would return though, hopefully the food would be hot 🔥.

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Lorna Walker . 2025-03-10

MORE AT Google

Arrived late and cold, food also was tasteless, when the best part is the gravy, something's not right, won't order again

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Barry . 2025-03-08

MORE AT Just Eat

Visited on a Friday afternoon. Not overly busy. When we got in line to be served carvery. There was no pork( no harm done ) it happens. But the problems started when the server was prepared to cut the beef. It was the smallest lump of fat you had ever seen. When mentioned to server he informed us he had to use it all before he brought other joint out ( I would not have given that bit of fat to my dog) . After roast beef came out we were faced with the very poor selection of vegetables. When we asked the server, were we expected to eat these he just gave us a blank stare. After refusing to eat these give them their due the kitchen burst into life . Now not to complain too much . But surely one of the staples of toby carvery is mash potatoes and their famous gravy. No mash potatoes for 20 mins we were told and the gravy would be right out. But to be expected to scrape the pots for vegetables is beyond the joke. We eat here all the time. So maybe just having a bad day because it’s usually good

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David S . 2025-03-07

MORE AT TripAdvisor

Ordered salmon and dill pie what I got was flaky puff pastry and the smallest piece of salmon which took 35 minutes and nothing else they seem to struggle with anything other than carvery

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anthony gibson . 2025-03-06

MORE AT Google

Always amazing food and my daughters now fav place to eat

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Leanne Speirs . 2025-03-06

MORE AT Google

hannah is an absolute asset to your team, she was so lovely and attentive and went the extra mile to ensure my toddler was comfortable when we dined earlier tonight.

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Shannon Rendall . 2025-03-05

MORE AT Google

Staff are always lovely here and the food is amazing, our server tonight was Hannah and she was very polite and full of energy.

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Meander26948495513 . 2025-03-05

MORE AT TripAdvisor

4.30pm sitting Christmas day 😡 .Had to ask for cutlery and given fork knife and spoon ( no cutlery for startePreviously ordered starter not available ? Menu for Christmas day advertised numerous meats for carvery for Christmas lunch. Advised Turkey not available as they had been really busy ( Not acceptable 😕 82 year old dad never had a Christmas without his turkey 🤬) Yorkshire pudding not available,but told to go back to serving counter later and they would be ready . One of the desserts was cold when served and it had to be reheated in microwave. Complained to head office who advised management would be in touch. Contacted by email by assistant manager with excuses about being busy and having used Six turkey's that day !!! Christmas day is a special day and this establishment did not provide the service o experience we expected. Definitely do not recommend this restaurant for Christmas celebrations 👎

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Suzanne Gordon . 2025-03-04

MORE AT Google

Had a great time here, the server we had was lovely and really personable - I can't recall his name (young, dyed blonde hair). The food was great with lots of options and the service was fast. The only complaint I have is the gentleman I assume is the manager or some sort of shift leader was quite rude and dismissive when we'd given him no reason to be. You could tell he didn't enjoy his job.

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Steven Whitelaw . 2025-03-02

MORE AT Google

Ordered 3 meals with Turkey, Ham, Beef and Pork. Recieved 1 with no Turkey or Ham, 1 with no Turkey and 1 with no Beef. Pigs in Blankets missing from all meals.

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Gerry . 2025-03-02

MORE AT Just Eat

Vicky was very entertaining. I came late and the food was still hot and tasty. I ate too much with starter, carvery and dessert. But thoroughly enjoyed everything. Thank you, see you for breakfast 😋

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Lorna Brown . 2025-02-28

MORE AT Google

We had booked a table and had arrived much earlier than expected. We sat at the bar and was served quickly and happily. When our table was ready we were seated with a smile. Our server Victoria was wonderful! Run off her feet and super apologetic for not getting to us sooner and we hadn't really waited that long. She was attentive, chatty and down to earth. Just a wonderful human. The carvery deck was very busy too but despite the heat and the amount of people the carvery chef (Jason if I remember correctly) served everyone and our party with a friendly smile and some small talk. The veg deck was rotated frequently and everything was fresh and delicious. All in all a wonderful visit, a clean and tidy establishment and amazing staff. We are looking forward to visiting again.

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beveleh . 2025-02-28

MORE AT Google

Food was great as per usual, our server David was fab as well and made for an excellent experience.

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Megan Forrest . 2025-02-24

MORE AT Google

Great food, and amazing service from Brodie!

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Jeff Radford . 2025-02-23

MORE AT Google

Great food. Good atmosphere. Friendly staff. Great selection of meats and vegetables. Tasty gravy. Very clean and welcoming

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Carolann K . 2025-02-23

MORE AT TripAdvisor

delicious food and smooth delivery

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Suzanne . 2025-02-23

MORE AT Just Eat

We come to Livingston twice a year for Assemblies of Jehovah’s Witnesses and part of our enjoyable weekend is staying at te Premier Inn in Bathgate and enjoying a fantastic meal at the Toby Carvery. Our son had given us a Toby Carvery gift voucher to spend this visit. We had two friends with us and all enjoyed a wonderful meal as usual. We just love it and wish there was still one nearer to us in Ayrshire. There was one at The Hurlet near Barrhead but it closed a few years ago now and we miss it. Can’t think of any improvements except to stock alcoholic ginger beer. Ginger ever and lime is my tipple and I drink non alcoholic at home but it would be a nice treat to be able to have an alcoholic version when I’m out enjoying a meal.

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Sylvia Colburn . 2025-02-23

MORE AT Google

We had a great time at the Carvery Bathgate Farm. The food was great and we enjoyed it so much. The person who attended to our table was just brilliant and went out their way to accommodate us when our friend was delay due a work issue. All in all, a really good experience.

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Margaret Duncan . 2025-02-22

MORE AT Google

we enjoyed food and great service, waitress Caitlin was amazing, so lovely and helpful. definitely we will get back soon

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Rimvyda Purvyte . 2025-02-21

MORE AT Google

Food was excellent as usual and the service provided by Victoria was first class 👍

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Brian Ritchie . 2025-02-21

MORE AT Google

I called the restaurant to ask that they remove carrots and cauliflower from a meal and they doubled up on the carrots. also not much turkey.

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Lesley . 2025-02-20

MORE AT Just Eat

Excellent choice, nicely presented. Good value breakfast.

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Gary Wright . 2025-02-20

MORE AT Google

Hannah was really really nice. Friendly efficient and helpful. Service with a smile 😃 Thank you

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Alex Thomson . 2025-02-19

MORE AT Google

The food at Toby Restaurant was incredibly disappointing - bland, dry, and clearly lacking any real culinary effort. The tiny slice of my beef was dry and chewy, pork was the same the vegetables were limp and tasteless, potatoes dry without any salt and the gravey Sauce tasted like the ones from the box. Kids menu haha that's real joke 4 defrosted chicken nuggets + 3 slice of carrot and cucumber. Restaurant dirty, walls with the marks from previous guest, toilet hmm how to describe that place smelly and dirty. Avoid at all costs if you're looking for a decent meal.

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Rafał Bizior . 2025-02-19

MORE AT Google

Really good food, good prices, great staff.

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Craig McConnell . 2025-02-18

MORE AT Google

I found Victoria very professional and pleasant. She's definitely a keeper for the Toby carvery bathgate

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Joanne Berwick . 2025-02-18

MORE AT Google

I visit at least once a week and tonight was lovely as usual. Food was excellent although roast potatoes were a bit hard. This did not stop us from enjoying our dinner. Thanks to Rhona, our server for the excellent service and attention. Staff fabulous as usual. See you all next week 😊

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Denise Powley . 2025-02-18

MORE AT Google

Very pleasant food,helpful staff,nice and clean,good atmosphere and seating area

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Thomas Prendergast . 2025-02-17

MORE AT Google

I had a wonderful dining experience at Toby Carvery, where the atmosphere was warm and inviting. Caitlin, our server, was friendly and attentive, ensuring we had everything we needed. She recommended the perfect carvery selection, and the food was delicious – tender meats, perfectly cooked vegetables, and flavorful gravy. Caitlin's excellent service made the meal even more enjoyable.

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James Palen . 2025-02-16

MORE AT Google

Turned up fine but missing bits like the gravy on the carveries and a portion of cheese garlic bread I'd ordered. Food was mostly OK but roast potatoes were disappointing and the Yorkie tasted burnt.

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Joseph . 2025-02-12

MORE AT Just Eat

Worst place I've been in service non existing waited half an hour to be served food disgusting serving hatch needs to be cleaned would not recommend this place giving themselves bad name saying home of the roast

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Andrea Garvock . 2025-02-12

MORE AT Google

Terrible. Ordered Gammon only as thata the only meat I enjoy or eat at a carvery and they sent me dry turkey and inedible beef. Why ask if your going to send the opposite. Cold and horrible with the wrong meat. Shame used to be good.

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Gezuz Kryst . 2025-02-11

MORE AT Google

Great fast service from Sophie and Caitlin, lovely food. Great atmosphere as always

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Lee . 2025-02-11

MORE AT Google

Great value, pleasant environment, lovely staff.

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Cheryl Hobart . 2025-02-09

MORE AT Google

Great service. Great place. Great food. Sophie was absolutely lovely and real credit to the place.

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Ross Sinclair . 2025-02-08

MORE AT Google

Enjoyed our visit this evening. As a vegetarian there was a good selection for me at the carvery. Our server Brodie was friendly, attentive, and made sure we had everything we needed. Great service that really made our meal enjoyable. Highly recommend!" 😊

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T Mac . 2025-02-07

MORE AT Google

Just had dinner and it was lovely the young man who carved the meat was so friendly and our waitress Sarah couldn't do enough for us even although she looked very busy thank you Sarah I went with my husband and grandson and we will be back 😀

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Maureen Rolfe . 2025-02-05

MORE AT Google

this was a surprise- so well packaged and still warm when it arrived.

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Lesley . 2025-02-04

MORE AT Just Eat

IVE NEVER TASTED ANYTHING SO BAD IN ALL MY LIFE. NOT ONE ASPECT OF THE MEAL WAS EDIBLE.

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Helen . 2025-02-02

MORE AT Just Eat

Thank you to our server Caitlin, who made sure we got a yorkshire pudding when the restaurant was very busy and they were running low. Completed our Sunday dinner

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Amy C . 2025-02-02

MORE AT Google

Came in around dinner time and although it was super busy my server, caitlin, made sure that me and my family were looked after very well. she was chatty and kind making the night even better. Food was great too as usual and we will be back.

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Mike . 2025-02-01

MORE AT Google

Victoria was an absolute legend!

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Jamie Hunter . 2025-02-01

MORE AT Google

Main meal was fine but deserts leave a lot to be desired .. in particular sticky toffee pudding

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james guest . 2025-02-01

MORE AT Google

Went for breakfast with friends, the food that was out was hard, no beans no link sausage the toast took for ages to brown. Wont be back

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Louise Kell . 2025-02-01

MORE AT Google

Victoria was the best server we could have asked for. With our wedding party of 35 she managed to make us feel so welcome and done her absolute best being the one server for all of us, she managed to keep such a positive and funny attitude. She deserves the best!

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Emily Mitchell . 2025-02-01

MORE AT Google

Excellent service by Caitlin! Lovely young lady! Excellent value for money

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Phil Collins . 2025-01-31

MORE AT Google

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