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3.8

Based on 3.623 opinions finded in 4 websites

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Nº 205 in 365 in West Lothian

Nº 33 of 53 British in West Lothian

CUSTOMERS TALK ABOUT DISHES WITH..paypuddingcookedpotatoeggsturkeymeatporkcheesemushroomsmustbaconvegetablescreamoldpotatoesroast

comment_iconOpinions

i ordered a cavery for 1 the meat is all dried up asked for gravy never got it requested no stuffing yet its there oh and the main bit i was looking forward to cheesecake not there £22 on order and they cant even read it right or send the proper stuff

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Pamela . 2024-10-08

MORE AT Just Eat

Roast potatoes very hard , undercooked as was the cauliflower, disappointing

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Stephen . 2024-10-06

MORE AT Just Eat

I only go for the brrakfast and thats damn tasty

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Andy McCracken . 2024-09-12

MORE AT Google

Overall the meal was good and the carvery as expected was excellent with decent cuts of meat and plenty of it but the veg was a bit on the cooler side and if it had been hotter it would have got top marks. I think that the veg had maybe just been out for too long and although under a heat lamp it does cool down a bit and I personally like my veg hotter. Saying that I will.happily go back as it's a great meal for the money

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Ian Mullen . 2024-09-04

MORE AT Google

Welcoming atmosphere.pancakes and bacon delicious 😋.Jamie Kevin and Lucy they where lovely and friendly Toby deserves 5star

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Mary M . 2024-08-31

MORE AT TripAdvisor

Linzi was our waitress today, she was very welcoming and kind. Food was great, roast potatoes tasted like they had been warmed up. Not the biggest deal though :)

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juliana green . 2024-08-30

MORE AT Google

Excellent food and service as always!!!! Very attentive staff, we were taken to our table immediately, served promptly and drinks were waiting for us at the table when we returned from the servery.

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Trevor S . 2024-08-30

MORE AT TripAdvisor

Lovely meal yet again, served by Linzi, who is exceptional as always, thank you, service with a friendly smile

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Carolann Black . 2024-08-30

MORE AT Google

Linzi was friendly, helpful and efficient and the food was also really good

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Rebecca weir . 2024-08-30

MORE AT Google

Great food. Great atmosphere and excellent service. We went for two days and ate like kings. Excellent price, delicious food and a great place to eat

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Alex Allepuz Gomez . 2024-08-29

MORE AT Google

We visited yesterday for lunch and were greeted by Lins who could not have been more welcoming. The food was lovely and service from Lins was second to none. We will definitely be revisiting

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S.Grant . 2024-08-29

MORE AT TripAdvisor

We went for dinner on August 28, 2024. The meat was delicious and you could choose the types of meat you wanted yourself. There was also a very unusual type of meat that I found peculiar and I highly recommend it. The service was very good when it came to bringing us drinks and desserts and the price was quite affordable. As if that were not enough, it is located in front of the Premier in hotel and is full of parking spaces. Without a doubt the best fast food place I have ever seen. If you go to Edinburgh you have to stop by!

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Edgar Alujas . 2024-08-29

MORE AT Google

The food was amazing I couldn’t find a single fault

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Andrew Mcguire . 2024-08-27

MORE AT Google

Food was not very hot. Staff are very friendly was not very impressed with the food the only thing that was hot was the gravy hopefully will improve soon sorry for bad response

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Brian Caldwell . 2024-08-26

MORE AT Google

Visited two weeks ago for lunch. Food was delicious and served hot. I would particularly recommend the desserts. Staff were super friendly and helpful. Excellent local lunch spot all round.

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Dawnie Dawn . 2024-08-25

MORE AT Google

Perfect for a family meal. We had the carvery with the king size upgrade, it's a very special treat for us. The food is always excellent, our daughter always eats too much but still has to have a sundae!! :D All of the staff are friendly and polite and very helpful if any difficulties arise. The atmosphere even at their busiest times is so pleasant it's difficult to leave :). A special shout out to our server this evening Rachel who was very kind and courteous despite having so many tables, absolute professional 😀 Also, our now larger cat really appreciated the little bits we brought back for him, I've to pass on his thanks to you too! Honestly, this should be 5 stars to anyone looking for fun and delicious food at an unbeatable price. Please if you are in the area, drop by and treat yourselves. You will not be disappointed 😌

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Donna C . 2024-08-25

MORE AT TripAdvisor

Friendly, and courteous. Plenty of food. Roast potatoes tasted as though they are bit warmed up or sitting too long

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C . 2024-08-24

MORE AT Just Eat

April is amazing the food could be better

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Macie Skene . 2024-08-23

MORE AT Google

Food was nice but the staff need to keep if topping up with fresh vegetables and potatoes etc. There was enough left for me to choose from but had to ask for fresh gravy as there was only dregs in the bottom

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June Weir . 2024-08-23

MORE AT Google

Great food, Kevin was a star and very helpful

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Nakamon Michael Wilson . 2024-08-22

MORE AT Google

Good service from Kevin at Bathgate carvery, and good hot food from carvery. Apple pie and custard especially enjoyed.Fast service

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Ann P . 2024-08-22

MORE AT TripAdvisor

Kevin was great! Definitely deserves an early finish :)

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Emily Wilson . 2024-08-22

MORE AT Google

Brilliant meal and great prices the serves Chelsea, Rebecca and Sophie we're welcoming friendly and helpful will definitely be back

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Clare Watson . 2024-08-21

MORE AT Google

Great starter bundle and tasty mushrooms. Always topped off with sticky toffee pudding! Decided to put a time for my order to arrive but it was still late!

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June . 2024-08-21

MORE AT Just Eat

Nice choice of carvery ...friendly staff

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elizabeth wallace . 2024-08-21

MORE AT Google

Our server Sophie was amazing! Very welcoming, and also amazing with my two little cousins. Fantastic service and will 100% be back. Thanks Sophie!

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Shauna Nisbet . 2024-08-20

MORE AT Google

Hi Chelsea our Waitress was absolutely excellent and could not do enough for us. Highly Professional and a credit to Toby Carvery. 5 star table service .

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Jim Boyle . 2024-08-20

MORE AT Google

The Carvery was very poor. The meat and vegetables were very dry and had been under the heat lamp far to long

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shaun bonner . 2024-08-19

MORE AT Google

Delivered to wrong address again, Iand no help at all when I called them!!!!

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Nicci . 2024-08-19

MORE AT Just Eat

Everything was great no complaints at all xx

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Ann Borthwick . 2024-08-17

MORE AT Google

Unable to eat the potatoes as they are rock solid. Cutlery won’t go into it. Could knock someone out with them

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Alison . 2024-08-16

MORE AT Just Eat

I visited my local toby and was pleased with visit, kevin and staff were amazing.

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Dean Foster . 2024-08-15

MORE AT Google

I visit at least once a week and tonight was lovely as usual. Food was excellent although roast potatoes were a bit hard. This did not stop us from enjoying our dinner. Thanks to Rhona, our server for the excellent service and attention. Staff fabulous as usual. See you all next week 😊

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Denise Powley . 2024-08-10

MORE AT Google

Ordered 3 small starters , came out 30min later . Food was bland , tasted like it was frozen and microwaved … not going back

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Riaan Snyman . 2024-08-09

MORE AT Google

Great service from Lyndsey tonight. We had a table of 9, 4 of which were young kids. She was extremely patient and accomodating and made it a great visit 😊

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Abi Potter . 2024-08-08

MORE AT Google

Service was a little slow to start with being seated but then the man who found us a table was lovely, Rachel our server was lovely and the lady serving the roast was brilliant

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Katie . 2024-08-07

MORE AT Google

Was with family for an 18th birthday meal and was fantastic! Food was lovely and server Linzi was super friendly and professional - nothing was too big an ask. Great service, great atmosphere and loads of meat lol.

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Lisa O'Brien . 2024-08-07

MORE AT Google

Food excellent, Staff smart and attentive...Thank you...

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Mary Jamieson . 2024-08-04

MORE AT Google

We enjoyed the atmosphere and staff were friendly

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kebonyempho Makhao . 2024-08-04

MORE AT Google

food was great apart from roast potatoes a bit chewie great value for money tho and as always very tasty

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John . 2024-08-04

MORE AT Just Eat

Potatoes were leathery and cold carrots undercooked

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Sharon . 2024-08-02

MORE AT Just Eat

Food is good but I don’t understand why use constantly close early and only allowed me to get one beer at 10pm when use are meant to be open till 22:30 this is shocking that use are closing at different times of the day and being not consistent so maybe update your Google times to the appropriate/correct times Update … I will keep a closer look and start logging the closing times when am around thanks 😊

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Kieran Morgan . 2024-08-02

MORE AT Google

Thank you to Rebecca for the great service!

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C M . 2024-08-02

MORE AT Google

Had a lovely meal. The waitress, Chelsea, was very pleasant. Would certainly recommend this carvery 👍

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Andrew Hayburn . 2024-08-02

MORE AT Google

Staff were nice and efficient , food was lovely and affordable. Nice and clean

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Jacqueline Spelman . 2024-08-01

MORE AT Google

Arrived at 7:00pm so not late. I may as well have had a vegetarian meal. Meat was just shavings and scraps off the carving plate. No veg apart from red cabbage and cranberries but in fairness you had to search for the cabbage. Potato's dried up. No gravy,. Condiments consisted of empty pots or near empty. Asked for veg and got looks as if to say what! You expect veg as well. And to add insult to injury what little meat I found was not very tender and had 'pipes' in it. Didn't bother with desert!!! Needless to say I'll not be coming back.

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Sue Lee . 2024-08-01

MORE AT Google

Linzi provided an excellent service, very polite & friendly!! Thank you :)

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Blair Oswald . 2024-08-01

MORE AT Google

Great food, great value and Linzi our server was lovely :)

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Kirstyn Morier . 2024-08-01

MORE AT Google

Served by Linzi a fantastic polite professional individual who is a credit to this business and made our meal even more enjoyable.

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Margaret Kelly . 2024-07-31

MORE AT Google

Had a lovely meal with my 3 young sons service was great and a lively atmosphere can't wait to go back really enjoy it

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Andrew Armstrong . 2024-07-29

MORE AT Google

Toby is a lovely carvery and treat there customers with respect and the staff all around the place are very courteous and and thoughtful coming over now and again asking is everything alright such lovely manners andy wife and I will definitely go back,

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Lawrence Green . 2024-07-24

MORE AT Google

Had a family dinner for my dads birthday! Linzi our server was fantastic, always checked back and had great conversation with the kids. We will certainly return

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Family Fun . 2024-07-24

MORE AT Google

Always a pleasant experience at Bathgate Farm Carvery, good fresh food, great staff /service & fabulous prices!

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Liz Strachan . 2024-07-23

MORE AT Google

Usually amazing as visit at least once a month, unfortunately this time round out of Gammon (a hr and 20mins wait for next joint!) When all 4 of your party wanted Gammon a bit of a let down, the turkey we ended up having was nice but rather bland, mac and cheese very dry and lacking in cheese, cauliflower cheese was basically cauliflower stalks, unfortunately the worst trip to this branch weve had

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Louise Risk . 2024-07-22

MORE AT Google

Upated review following our visit at 6pm on Sunday 21st July 2024. Unfortunately the Toby booking system appeared to allow too many bookings at once. We had to wait 45 minutes from arriving to being served our food. During this time both the Beef and Lamb ran out adding to the delay. Our server April was fantastic but she did make one error, serving and charging for a large wine instead of a medium but given the number of customers this was understandable. The food was lovely and worth the wait. However controls the bookings, please allow more time for backlogs of customers to be served. Previous review reads as follows: Roast beef absolutely succulent! Very busy restaurant, lots of staff but lots to do!

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Roger Riddell . 2024-07-21

MORE AT Google

Linzi was fantastic at catering to our huge group, making sure everyone had the vegetarian/vegan orders they needed and we're happy.

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Grace Collinson . 2024-07-19

MORE AT Google

Linzi was really helpful with a huge group and the food was great. Thanks

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Dan Sutherland . 2024-07-19

MORE AT Google

this place is great too go out for a good family meal and have great costumer service and leave with a smile of all your faces

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emily s . 2024-07-18

MORE AT TripAdvisor

Excellent experience can’t fault the place brilliant food and service been here a few times over the past few months, always get a delicious meal and the puddings are just brilliant, was served by Ellie last time, she was chatting away making sure we had everything we needed, even though she was really busy she never stopped, made sure everyone was sorted.

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Nicole B . 2024-07-18

MORE AT TripAdvisor

Good was great, quick services and an overall good time. Thanks Linzi!

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Johnathan Dees . 2024-07-18

MORE AT Google

As an American tourist in Scotland, I had never heard of Toby Carvery, but I am no stranger to decently priced buffet food. What sets this place apart from other restaurants is the staff. They are friendly and considerate. Linzi in particular went out of her way to assist my wife, who is allergic to gluten, in selecting safe foods for her to eat, and to help her feel like she wasn’t an inconvenience. This might seem like an odd thing to say, but I promise you it’s a huge deal, so thank you Linzi. Now, I did find the food a little bland for my liking, but it was hot and filling, and carving staff never made any of us in my tour group of 32 feel like we weren’t just as important as the family of 4 who visit once a week. It was a fun meal experience and I would do it again in a heartbeat.

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Jeff Cook . 2024-07-18

MORE AT Google

Staff made us feel like family! Especially our wonderful waitress Linzi who made sure we were well taken care of!

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Kismet Dunkerley . 2024-07-18

MORE AT Google

Phenomenal as always :D The food is always spot on and fantastic value for money. We were in at the rush hour and everyone was still giving it their all in this heat. Obviously all of the staff are wonderful and in particular our server was the fantabulous, one and only, Sophie! Keeping up with multiple tables, lots of orders and all the while maintaining such a happy, friendly and polite attitude 😊 An absolute star!! Please go if you're in the area, you will not be disappointed and you will be back :)

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Donna Craigie . 2024-07-15

MORE AT Google

The service was great, from being seated to having our order taken and being served at the hatch! Food was great!

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Lee James McCormick . 2024-07-14

MORE AT Google

I recently had the pleasure of dining at a lovely restaurant where I was fortunate enough to be served by Sophie, a waitress who not only excelled in her duties but also left a lasting impression with her charm and beauty. From the moment I walked in, Sophie made the dining experience exceptional, and I'd like to share why she stood out as an exemplary server. First and foremost, Sophie's warm and welcoming demeanor set the tone for the entire evening. As soon as I entered the restaurant, she greeted me with a genuine smile that immediately made me feel at home. Her ability to create a friendly and comfortable atmosphere was evident from the start, and it was clear that she took great pride in ensuring that her guests felt valued and appreciated. Sophie’s attentiveness was another highlight of the evening. Throughout my meal, she maintained a perfect balance of being present without being intrusive. She anticipated my needs before I even had to ask, refilling my water glass and checking in at just the right moments to see if I needed anything else. Her keen sense of timing demonstrated her experience and skill in providing top-notch service. This level of attentiveness significantly enhanced the dining experience, making me feel well cared for and respected as a guest. Moreover, Sophie’s knowledge of the menu was impressive. She was able to provide detailed descriptions of each dish, highlighting the ingredients and preparation methods with enthusiasm. When I expressed some dietary preferences, she quickly and confidently recommended several options, explaining how they could be modified to suit my needs. Her expertise and willingness to accommodate my requests made it clear that she was not only well-trained but also genuinely passionate about her role. The food itself was delightful, but it was Sophie’s presentation that elevated it to another level. When she brought each course to the table, she described it with such vivid detail and excitement that it felt like I was about to embark on a culinary adventure. Her ability to convey the chef’s artistry and passion through her descriptions added an extra layer of enjoyment to the meal. Sophie's professionalism was also worth noting. Despite the restaurant being quite busy, she remained composed and efficient. She managed multiple tables with ease, ensuring that everyone received the same high level of service. Her ability to stay calm under pressure and maintain a positive attitude was truly admirable. Now, it would be remiss not to mention Sophie's beauty. While exceptional service is what makes a dining experience memorable, Sophie’s striking appearance added to the overall enjoyment. Her radiant smile and graceful demeanor complemented her professionalism perfectly. She carried herself with elegance and poise, making her presence a delightful addition to the evening. However, it’s important to note that her beauty was just one aspect of her outstanding service; it was her skill, kindness, and dedication that truly shone. In addition to her individual qualities, Sophie also demonstrated excellent teamwork. I observed her coordinating seamlessly with her colleagues, assisting them when needed and ensuring that the service was smooth and efficient. This collaborative spirit further underscored her commitment to providing an excellent dining experience for all guests. In conclusion, my dining experience was greatly enriched by Sophie’s exceptional service and charming presence. She went above and beyond in every aspect of her role, from her warm welcome and attentiveness to her extensive menu knowledge and professional demeanor. Sophie is a true asset to the restaurant, and her ability to create a memorable and enjoyable dining experience is commendable. I would highly recommend dining at this restaurant, not just for the delicious food but also for the opportunity to be served by someone as remarkable as Sophie. Her dedication to her craft and her genuine care for her guests make her an outstanding waitress, and I look forward to my next visit.

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Ciaran Hill . 2024-07-13

MORE AT Google

The carvery food was cold and I asked for our dinners to be heated in a microwave. No the couldn’t be done I was told, but they said they would give us fresh vegetables after a long wait. After asking for the manager he admitted he had had a complaint and checked the temperature 10minutes earlier and it was over 63degrees (too cool) and obviously didn’t change it. He told us he wasn’t going to charge us and just go. Won’t be back and would advise to avoid like the plague.

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Ronnie Purdie . 2024-07-13

MORE AT Google

Superb food. Lovely carvery options with the best thing ever, control of the spoon to put your own veg on. My wee boy had a lovely meal too. I hadn't been before and the wonderful Kevin talked us through how to order at the carvery station. Great customer service. Thank you Kevin. I'll be back.

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Craig M . 2024-07-11

MORE AT TripAdvisor

Very nice food and atmosphere and good value - particularly during the week when prices are lower

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MARK RUSSELL . 2024-07-11

MORE AT Google

Great portions. Waitress Rebecca was excellent.

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Brian Mckay . 2024-07-10

MORE AT Google

Had Rebecca as my server today as she was fantastic! Went above and beyond for us! Many thanks!

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hannah cowan . 2024-07-10

MORE AT Google

Ordered pickup for 11:30 on the app says on google breakfast ends 11 was told to come back at 12 as breakfast was still on rubbish app Date was 8/07/24

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dean gray . 2024-07-09

MORE AT Google

the order was all cold the beef do so fatty and mash was very watery not nice at all

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Kim . 2024-07-08

MORE AT Just Eat

Delicious roast, especially the potatoes. Yorkies and the lack of meat options were a bit disappointing. Our server Rhona was very friendly and helpful. ☺️

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Ainsley Paton . 2024-07-07

MORE AT Google

This is the place my friend chooses to celebrate her birthday each year. We both have the roast lunch which we always enjoy and never go away hungry afterwards. The price is very reasonable but would advise you to go early as the food is fresh and hot then. Rhona our waitress, was very cheerful and eager to please so deserves a special mention.

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David C . 2024-07-07

MORE AT TripAdvisor

Chef too slow big que cutting scrag ends that were cold veg cold potatoes all dried up not very tasty

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Charles Bradburn . 2024-07-07

MORE AT Google

Rebecca seated and served us, she was the perfect balance of attentive and gave us space to eat. She was polite and friendly whilst more than happy to help if we needed anything. The food was fresh and plentiful we left well fed and happy with all aspects of our visit.

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Julie Nisbet . 2024-07-07

MORE AT Google

Hi the food was amazing and Kevin our server was so helpful

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Gini Brown . 2024-07-04

MORE AT Google

Must compliment the chef Stephen on an excellent meal. I had carvery and husband had 3 course of popping chicken, salmon and prawn wellington , and crumble all delicious. Also server Linda who was very efficient.

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alison p . 2024-07-03

MORE AT TripAdvisor

Got told book on line as no spaces went outside there was a table within 5 mins and tables empty all through our meal staff rather rude and the food I had a bad stomach and diarrhoea afterwards if you want a good toby carvery go to the one in Strathclyde already done the review on that one and it's 5 🌟 all the way Maybe Bathgate should get restrained at the Strathclyde one 😆

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Allen Stokes (Tiny) . 2024-07-02

MORE AT Google

This was amazingly tasty could have been hotter but it did come from Bathgate to Livi a quick blast in the microwave did the trick, the carrots were so sweet and the mash buttery and meat tender excellent.

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Marlene . 2024-06-30

MORE AT Just Eat

Went for Sunday lunch and wouldn’t visit again after being shouted at across the restaurant by the waitress. We waited for 20 mins to pay the bill due to an error with the till, we where told. Despite other customer paying. After asking 2 or 3 times we where shouted at the waitress “you better speak to him then” she was shouting accros the restaurant to us. I said “who” she proceeded to shout back “he’s at the bar, the manger”. Food was good but don’t want to eat again there again after being shouted at there. No apology from this staff member and we were quite disgusted being treated like this. First visit and last

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Susan Hutchison . 2024-06-30

MORE AT Google

We were served by April who was very attentive and friendly. Had great carveries plus shared a desert. We come here regularly, always quick and tasty. We definitely reccomend 👍

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Mark Eccles . 2024-06-29

MORE AT Google

The food wasn’t great I’ve had better in here. Really don’t enjoy it. Mash was full lumps like water Yorkshire pudding were like crisps tasted of cooking fat. Defo put me off going back.

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chris “Tiny” Nannie . 2024-06-29

MORE AT Google

Recommended by a friend , food was freshly cooked brilliant selection, good price and very tasty will definitely go again and more than happy to recommend, think I'll try the carvery next

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Jamie Brown . 2024-06-28

MORE AT Google

I enjoyed the food and the service was first class, thank you very much for looking after me guys:)

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Michael K . 2024-06-26

MORE AT Google

The service was quick and the food was good value for money. The only let down was, as we ordered off the menu, we were brought potatoes which were really burnt. Whilst they did say we could go get some others from the carvery, we were hesitant incase we were told by other staff not to. It would've been better if they could've swapped them before bringing them to the table.

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Sabrina S . 2024-06-24

MORE AT Google

requested they seperate food due to autistic customer and they did fantastic service and done as asked. definitely recommend

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Suzi . 2024-06-23

MORE AT Just Eat

The food was quite delicious with very kind staff. Would recommend to anyone wanting to try roast in the area! Sarah in particular was very helpful :)

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mija b . 2024-06-19

MORE AT Google

Lunch was fantastic, A great atmosphere, very cosy, Staff are extremely pleasent and food was phenomenal (Best Turkey I've ever tasted) Our server Jamie was fantastic, kind, considerate and a great help when needed! Definitely recommended to visit here!

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Jamie Ireland . 2024-06-19

MORE AT Google

Sarah was amazing our group of 45 all enjoyed dinner. Roasted pork, beef, turkey and everything you could ask for to go with it.

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Dawn Blake . 2024-06-19

MORE AT Google

Sarah was awesome. She was so sweet and friendly. She did great with our large group.

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Cindy Padgham . 2024-06-19

MORE AT Google

Excellent food! Sarah was an amazing server. She was so attentive and helpful. Thanks Sarah!

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Anne Penner . 2024-06-19

MORE AT Google

The food was amazing but even better Sarah was an amazing server! definitely worth the trip from America

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Kelsey Phillips . 2024-06-19

MORE AT Google

Was busy ,but got served quick,lovely waitress named Rona was lovely ,couldn't have asked for better service.

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dragonwitch . 2024-06-17

MORE AT Google

Some of or meals not up quality

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robert thompson . 2024-06-15

MORE AT Google

Kevin was a great member of staff, very friendly and attentive! Food was nice and it was a lovely lunch thank you

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Rebecca Marshall . 2024-06-15

MORE AT Google

Food, service and coffee were excellent, will definitely be back for breakfast 👍

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Brian Ritchie . 2024-06-14

MORE AT Google

Linzi is super friendly, very polite and catered for our every need. The food was amazing as always too, this restaurant is by far the best one we’ve ever been to.

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David Fulton . 2024-06-12

MORE AT Google

Food and service were brilliant, special mention to Rhona

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Elspeth G . 2024-06-10

MORE AT Google

Delivery driver got far too close to my car and potentially hit the back of it. I have CCTV footage for the location and will be complaining to your head office.

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Philip . 2024-06-10

MORE AT Just Eat

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