Based on 170 opinions finded in 2 websites
Based on 170 opinions finded in 2 websites
Nº 238 in 365 in West Lothian
Opinions
Used to be hands down my go to. Ordered pizza and garlic sauce,sauce looked lumpy with bits in,tasted sour and off. Called in,was told the garlic sauce was mixed with mint sauce???!!! And no offer of replacing it or refunding it. I ordered garlic sauce, I've no idea who would mix mint of all things with garlic,so couldn't use the sauce totally disgusting, then worse still they told me they had been doing it for months,as if I shoulda known that. So long story short ..I'm done with that. So sad actually the amount of pizzas and loyalty to this shop for over 5 yrs, wouldnt have seen the day of a bad review, that's changed,and for just eat encouraging this cost cutting behaviour, won't be using them again either.
miriam Khan . 2024-08-27
MORE AT Google
the food arrived an hour later and is cold and undrinkable
Patrycja . 2024-08-10
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Staff very friendly. I go in to pickup my wife's take away. She prefers Khan's to all others, and we live 3 miles away from them. Food always (chicken bhuna)good and she loves the naan bread he makes.
Robert R Marsden . 2024-07-29
MORE AT Google
Woulda been better if it wasnt cold after makin me wait an hour for delivery
Mikaela . 2024-07-15
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Boys are great good chat and always letting me try something :) feel like family when u go in
K Mckenzie . 2024-07-13
MORE AT Google
Food was good and hot but took 2 hours which is quite bad but called a few times and the line was busy so must have been jammed busy
hannah . 2024-07-09
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Food was delicious. Great value for money. Impressed with speedy delivery.
Norrie . 2024-06-29
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I have been using Khans for over 2 years and I have never been so disappointed as I have been tonight. I asked for the curry to be mild and over the course of the last couple of weeks they havent been making it mild but I have just put up with it. It was so spicy I could hardly talk. I phoned the restaurant and the womans attitude made the situation worse. Saying she asked the chef it they read the instructions when they are obviously going to say they did, when they clearly didnt. After being, what I consider to be condescending, with the conversation going no where I asked what was being done with the meals as we werent happy with the spiciness of the food. Reluctantly she agreed to replace them. Needless to say I am not happy about this as I have always enjoyed Khans but after tonight I wont be back - I will be looking for a new Indian take away to order from twice a week, were they do read the instructions and actually care about their customers instead of challenging them. Do better Khans - whoever the woman is answering your phone needs spoken too!
Dean Anderson . 2024-06-25
MORE AT Google
amazing hot food kebab very nice pizza amazing great delivery for a Saturday night
Daz . 2024-06-22
MORE AT Just Eat
Great meal and delivered quickly
Raymond . 2024-05-29
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My son introduced me to this place yesterday. You have seen and tried the rest, now try the best in town for kebabs and pizza. Lots of take aways in this area but the quality and quantity of this is second to none. Well worth a visit if you have not been there before. I will return.
Laurie Wallace . 2024-05-27
MORE AT Google
Pizza was not nice at all overcooked in cold waste of money
Sarah . 2024-05-27
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Absolute shambles. 2h + for the delivery. really disappointed
rikky . 2024-05-25
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food was cold and half my order missing
Margaret . 2024-05-17
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First time customer Food was a bit late but worth it never managed to feed the whole house and keep everyone happy it was honestly best takeaway we’ve had in so long
Leanne . 2024-05-13
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Food was bad sauce all over the bag also chips were reheated
Arshad . 2024-05-04
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Excellent quality as always. Favourite Indian. Thank you!
Kayleigh . 2024-04-27
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The food was very, very good, as always.
Birute . 2024-04-04
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food was absolutely banging as usual. khan's never disappoints. arrived earlier than time given which was amazing and the food was piping hot 10/10!
Donna . 2024-03-30
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Curry was very watery and had one bit of lamb in it. Was meant to be a mix of lamb and chicken
Kirsty . 2024-03-26
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I bought 2ltr bottle of vola and poppadoms to go with my last order but didn't recieve them
Jason . 2024-03-18
MORE AT Just Eat
Person who delivered was really nice however it was INSANELY EARLY which I wouldn’t mind if it said it would come at that time, but it didn’t! Khan needs to improve his work ethic or I will not be happy. I’m Usually one for abit of Indian food and I ordered a mixed hogie for me and my wife as she likes chicken tikka and I like donor meat and I must say these were up to standard with shas palace (Kilmarnock) however the bread was subpar.
Tiree . 2024-03-16
MORE AT Just Eat
very good food good service as driver stayed on phone to find my house
Callum Dow . 2024-03-07
MORE AT Google
food was delicious 😋 as usual. Food said it had arrived but hadn't and then took another 30mins to arrive. all good as understand how busy it can get and how popular this takeaway is . . Worth waiting for though
gillian . 2024-02-16
MORE AT Just Eat
Pizza was on one side of box , all toppings on one side
Duncan . 2024-02-10
MORE AT Just Eat
Good grub always late and forget items often. It was the juice this evening.
Brian kyle . 2024-02-10
MORE AT Google
Horrendous service from this place - don’t bother ordering cos it wont arrive and they take the phone off the hook.
McKee . 2024-02-09
MORE AT Just Eat
Excellent food and service as always!
Eva . 2024-01-27
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1st timer, usually use Dhillons but thought I'd have a change. Tracker advised 70 minute called after 100minutes, think they were expecting the call, knew who I was before I spoke and was told driver had just left, arrived within 10mins, Wife had cheese burger meal, not as hot as she likes, didn't get the Irn Bru, relish was just tomato sauce,, Me, King mixed Kebab ,reasonable size, donner a bit dry and warmish, chicken tikka was hot and spicy and very tasty as was the Pakora sauce. Not drastic but don't think I'll be back.
Malcolm Macintyre . 2024-01-26
MORE AT Google
Gave it a try again after 3 years and still not changed kebab meat like old shoe leather n crispy , food was look warm , avoid
Abbie . 2024-01-20
MORE AT Google
Late dispite stating a specific time
Keith . 2024-01-19
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Food was good, mixed grill and chips and cheese were really nice. Chasni sauce was very bland not like.chasni at all
Karen . 2024-01-11
MORE AT Just Eat
always lovely highly recommend
ann . 2024-01-06
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Superb always on time food is banging too 100%👍
John . 2023-12-30
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1hr 50 mins for delivery of around 3 miles.
Mourad . 2023-12-30
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Usually always order from khan's but tonight was absolutely shocking not alot in a large munchie box
william vivers . 2023-12-28
MORE AT Google
There's no update and it's so far 20 minutes late
Kirsty . 2023-12-26
MORE AT Just Eat
change the delivery time after I called the restaurant. food arrived cold
Jennifer . 2023-12-21
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It’s not been delivered and I can’t get in touch with the restaurant
Robert . 2023-12-21
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perfect meals, fills you right up, thanks
Jamie . 2023-12-18
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Amazing food. Great guys at Khan's. Super busy but quality still high. 5 🌟
gillian . 2023-12-17
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Food is good but the delivery time is beyond a joke.
Iain . 2023-12-09
MORE AT Just Eat
1st time trying this place and so glad we did... everything we got was outstanding. Thanks guys we'll be back soon:-)
Jaimie . 2023-12-09
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Still waiting for food 2hours since order was confirmed. Can't get through on the phone either. Where is my order?????
Chris . 2023-12-08
MORE AT Just Eat
Dinner has not turn up try phone it's just ring out all the time
Edith . 2023-12-08
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Keep the money it finally came
Brad . 2023-12-07
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If you’re willing to wait 25 mins longer than an already crazy quoted delivery time of 70 minutes then this is the place for you! I was craving that bangledeshi bhuna sauce to be pumped through my veins! I was left like a heroin addict waiting peering out the window waiting for his fix! The food itself was great, tikka masala was a mild korma at best, rather futile. Sort your wait times out and I would consider reordering, SPICY NIGHTS next time I get the Indian jakey shakes I think it will be !
Nikolas . 2023-12-04
MORE AT Just Eat
Food was hot and tasty as always 👍
kevin . 2023-12-03
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A complete joke, 2 hours 10 minutes I waited. Tried to call them 42 times and couldn’t get through. I will never step foot in the shop again
Chris . 2023-12-02
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1st time I have ordered from here and the food was lovely, their tandoori chicken, chatts, and donnor meat, were delicious, juicy and tasty. Will definately try Khans again Food also arrived when they said it would
Sandra . 2023-12-02
MORE AT Just Eat
Class food as always, thanks again! Won’t order from another Indian now 💕
Iona . 2023-11-29
MORE AT Just Eat
chips were a wee bit soggy but all good
Carra . 2023-11-25
MORE AT Just Eat
Great food and quick delivery ⭐️⭐️⭐️⭐️⭐️
john . 2023-11-23
MORE AT Just Eat
Always amazing food . Loads of dishes to choose from . I have loads of favourites - chicken pakora, mixed kebab with garlic nan, grill box , pizza, calzone, curries . Great service and very friendly staff. No 1 takeaway in Bathgate by far . I definitely recommend
gillian . 2023-11-11
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always yummy . best in bathgate
ann . 2023-11-11
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Hi I was wondering were my delivery was it's said it's been delivered but not to me it hasn't
Susan . 2023-11-11
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Excellent food, varied menu and lovely, friendly service
Eva . 2023-11-11
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Fantastic service and good food
adam gorman . 2023-11-09
MORE AT Google
Great food as always, and delivered right on time
Iona . 2023-11-07
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Don’t not buy from here, lamb korma honestly tasted like someone had eaten it then vomited it up , it was disgusting, chicken pakora mega greasy, with no onions or salad, been eating from here for few years now and it always seems to be a busy night the food goes seriously downhill , I spent £30 and at most 2 bites were eaten , I might aswell thrown the £30 away .
Mr Bennett . 2023-11-03
MORE AT Google
I have emailed with my concern asking for a refund as I did not receive my order. I tried to phone to cancel once it went past the order time as I was not longer going to be in, however the phone kept going to voicemail. How can I organise a refund?
Holly . 2023-10-30
MORE AT Just Eat
Indian meal deal is great priced. Food was delicious couldn’t fault any of it. Delivery was quick and driver was polite
Chloe . 2023-10-29
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Absolutely great food! The rice, the naans, popadoms and the fantastic flavoursome curries that contained tender and tasty pieces of lamb!
James . 2023-10-26
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Why do these places take your order if they cant deliver it on time then they take phone off so you cant phone them should be closed down by the licensing board
Thomas . 2023-10-11
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We ordered tons of times from them, always happy with the food and with very quick deliveries. Lately we had to call every time after 1h to check what happened and each time the food hadn’t left their premises. I’m not sure what changed but they seem very unorganised now. I don’t think I’ll be ordering again for a while, I’m tired of being kept waiting for ages…
Agustin . 2023-10-07
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Food is always good but the delivery time is ridiculous.
Iain . 2023-10-07
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Two hours from order to delivery
nicholas . 2023-10-06
MORE AT Just Eat
Lamb tikka starter amazing In my opinion 👌
Mikey 45 Mcculloch . 2023-10-03
MORE AT Google
Ordered at 5.20, now 7.35 and still no food,AVOID !!!!!!!
Mr JaY . 2023-09-30
MORE AT Google
Food cooked perfectly as always!
Bonnie cosgrove . 2023-09-30
MORE AT Google
Ordered at half 5 and it eventually turned up just before 8, not exactly practical..
Jay . 2023-09-30
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food was delicious, pitta bread smelled had a unusual smell and taste
Carra . 2023-09-30
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Almost an hour late, food was okay.
Darren . 2023-09-27
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Khans tandooris biggest fan mate
abi kay . 2023-09-24
MORE AT Google
Order was over 30 minutes late so requested a refund. Don't really know what is happening now. Shocking service
Jason . 2023-08-12
MORE AT Just Eat
i live 15 minutes away and the food was still piping hot 🙂
Carra . 2023-08-05
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I ordered a kebab with cheese and got no cheese
paul . 2023-08-04
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Always get the set meal for two which is more than enough to have left overs for the next day! Love the cheesy garlic Nan as well it’s top notch. Thanks again for another lovely dinner.
Elaine . 2023-07-30
MORE AT Just Eat
Over 2hours still no show place is a joke
Shannen . 2023-07-29
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Oh,, So Good ! Tandoori mixed grill was excellent Lamb & chicken excellent quality, kebab meat also 👍 great quality, korma curry & rice also really delicious,, without a doubt the best Friday night takeaway I'v had in Bathgate recently., Highly recommended.
Suzi Quat . 2023-07-28
MORE AT Google
Left my food outside without even a phone call saying it was there!, I’ve been in doors all evening and haven’t heard the door , a phone call or something would’ve been grand
Leanne . 2023-07-20
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Got a curry and rice, was lovely, very friendly service, highly recommended.
Paul Reynolds . 2023-07-10
MORE AT Google
I haven't received my order, I've been waiting a long time for a just eat case
Anna . 2023-07-10
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Best kebab & hoagie in the area and nowhere comes close.
Lemmy . 2023-07-09
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The pizza was ok but it was delivered more than 1 hour after the expected time. It was clearly forgotten and only after I called did they start to make it.
Ana . 2023-07-07
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For all I could eat ANYTHING on your menu, the Mrs is the funniest most picky eater ever, but she LOVES the pizza I always order her. And to quote her: “this is the best pizza outside of Italy!” Nice, thin,not doughy & super tasty, crispy crust which she loves. The delivery guys are always brilliant. Quick and friendly. Keep up the great work guys & in the name of the wee man, BEVER CHANGE YOUR PIZZA MAKING TECHNIQUE. 999/10 ANY day of the week.
Billy . 2023-06-09
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As always absolutely delicious!
Sarah . 2023-06-06
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The garlic sauce was not in the order, I think it was chilli or b&q sauce I got which was unsuitable
Sheelagh . 2023-05-27
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Did not follow my instruction regards the food
Richard . 2023-05-12
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Happy with my order delivery driver very pleasant 👍happy customer.
William . 2023-05-11
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Excellent service and Quility good food 👍
Andrew . 2023-05-08
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Food was late and missing item (bottle of juice) No answer when calling!
Zoe . 2023-04-30
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Had to wait 2 hours on delivery and apart from the chips everything else was cold so had to reheat what I could in the oven but did not enjoy it
luke . 2023-04-29
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Good always amazing from here I order at least one or twice a week from here
Lindsay . 2023-04-28
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Really nice food and bang on delivery.
Daryl . 2023-04-23
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Absolutely delicious as always.
Sarah . 2023-04-15
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Food was brilliant as always but food was ordered at 1800 and delivered at 2023pm This restaurant is the best Indian in the area but strongly suggest pick up because the delivery times are always late
Stuart . 2023-04-01
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Food arrived 2 hours after ordering and couldn’t get update from takeaway, food has arrived and it’s cold and the quality is very poor
Raymond . 2023-04-01
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Food was about an hour late and cold. They also put the phone off the hook so they don’t need to deal with customers calling to complain.
Nicole . 2023-04-01
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was not happy with this order food came freezing was inedible
Carra . 2023-03-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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My previous reviews put excellent but downed the ratings due to food and service . Being regular customer myself and hubby after along shift at work ordered for delivery choosing single fish and other items fish was not nice at all when placed in mouth rubbery and chewy the fish had been lying phoned the shop got operator who tried to tell me fish was fresh told the girl you eat it then maybe fish fresh but batter on fish was certainly not fresh , so after few minutes decided to send another one but maybe think your buttoned up the back ! All i will say is not fresh reheat . I hate waste fish went in bin and money wasted 🤬 shall not order again shame as loved chippy . Bye vittorios .