Unit L8, Princes Mall, Princes St, Edinburgh EH2 2AN, United Kingdom, Scotland
Hi I think the girls who serve you have a attitude want to serve you fast no patients in you choosing your filling . Or if you ask a question the tell you "it is up on the menue boards" just a job to them .
I am a nanny of two wee ones that live around the corner from Bruno's. We visited often when the children were off school during term breaks. I am an American immigrate to Scotland, and often reminesce about real American style breakfasts. The children wanted to experience the french toasts, sausages, pancakes and milk shakes that I grew up with at their age. We LOVED visiting Bruno's!!! The staff were always super friendly and chatty with us. The lady manager was sweet and made the children feel special. The food was delicious! We enjoyed the 50's style decor very much, with the vintage toys and red vinyl carseat booths. The kids enjoyed watching The Wizard of Oz on the big screen telly! What a shame it has closed down We are all very sad to see you go. Good luck in whatever future business you may aspire to. We hope you come back and open up something equally as cool as Bruno's in our neighbourhood again! ❤❤❤
I read all the negative reviews and wonder if i was at a different place.
I had time to kill as OH was at hospital for a scan, so had discovered the park as a place to walk the dogs. Which was lovely.
Went to the bistro, had the pancakes, blueberries and greek yoghurt - very nice, tasty enjoyed it with a decent coffee.
Went back today and it was closed, previous time it was jumping with people walking their dogs taking in the sun and the outdoor area was pretty full and folks inside as well.
I do hope it will reopen?
Fui aquí con unos amigos a trabajar el viernes pasado. El hombre que trabajaba en la caja era realmente encantador. Pedí un frappe de avellanas y él estaba increíblemente atento queriendo asegurarse de que se hizo bien. El frappe era precioso y nos dejó tener el extra en un vaso pequeño. Es una buena vibra también. Nos quedamos hasta el cierre, pero no nos sentimos empujados hacia fuera. Lo recomendaría para un servicio al cliente tan agradable. 🙂
Very small café in Edinburgh centre, very few tables inside. We found a seat and we enjoyed the soup and sandwich. The staff is quite friendly, the coffee is good, the espresso a bit too long. Good place to eat something at a reasonable price.
We enjoy eating at Shackleton’s. If you are staying at Channings it is a very easy place to grab a bite to eat. Everyone is nice and we enjoy the food.
Excellent! We had a caesar salad, onion rings, sauté greens, veggie lover's foccia and they were VERY good! Veg was fresh, sauces tasted really good, and service was quality care with classic Scottish hospitality.
Mi marido y yo tuvimos una experiencia maravillosa alojándonos en el Glasshouse para mi cumpleaños esta fue nuestra 3a visita y por mucho la mejor x
Olivia (Gerente) nos había actualizado a una suite era increíble que era tan encantadora que no podíamos haber pedido más, era hermoso x
También Isacc (conserje) era muy servicial, es un personal del hotel tan amable no puede hacer lo suficiente por usted, el desayuno también era muy bueno, nada era un problema
El entorno es agradable, pero el té de la comida y el servicio son terribles, la leche para el té vino inteligentemente equilibrada boca abajo en la taza de té y se derramó sobre mí. Los bollos se ven bien pero son horribles y secos. Cero ayuda del personal del desultorio. El día estaba borracho. No es un buen café para alguien con discapacidad.
Don’t go awful rude aggressive staff
OMG apparently I am barred despite never being there on accused night.
Was told by the exceptionally rude aggressive finger pointing bar boy that I had apparently been there drinking at table 2 (wherever that is) “a while back” with some girlfriends and was drinking my own wine.
He said if I gave my name he could say if it was me. I did and apparently he didn’t know the name of the person so therefore could not substantiate this ridiculous and offensive claim.
Never in my life have I encountered such rudeness and unjustifiable accusation.
I would happily admit to any wrongdoings but being accused of frequenting a venue on a day/night that I wasn’t there and accused wrongly of behaviour that I would not commit in a bar that I have always paid good money in is beyond belief.
Do not go - rude, inconsiderate staff who blandly tell lies and accuse innocent people
Previous experience has always been great. I even have a discount card, previous staff wonderful - this young boy awful, no customer service and it is easy to say that it’s not acceptable in this day in age to actually finger point at someone and talk aggressively. He did actually point his finger at me with no proof.
Nor had no name of the supposedly accused person or when I asked for the cctv camera proof he could not provide any evidence
Please don’t go, staff who behave like this should be trained properly or work in a different environment.