The best restaurants in Edinburgh, City of Edinburgh and Lothian

extra sweet and kind staff and customer service

I had the order the lamb buna it was very blended I didn’t like the taste. It was full of un cooked gravy

I asked for my coffee to sit in and got a take away cup which is wasteful and not nice to drink out of. I wonder how many cups get thrown away a day from here. Everyone else sitting in had take away cups too. Maybe they don't want to wash dishes. Also thr music was very loud and the coffee wasn't especially nice.

For that special occasion it is the best place to visit. Dress code is essential unless you are staying in the hotel.

Lady serving solo at the till today (Thurs 16th Jan between hours of 4-5pm) was the epitome of excellent customer service. Helped different dietary needs & advertised the meal deals available which was very helpful as sometimes as a customer we don’t know the best deals. Unfortunately no cold sandwiches left given the time but she very kindly offered to make me one to be ready in 5 mins if I decided on it. Amazing! Not a 5 star only bc it really is a small store with no seating etc.

Just bought a flat white from here. It was a large cup of hot milk that smelt like coffee.. Flat whites should be small and strong. Went starit in the bin. Avoid

Stayed at the premier inn for a couple of nights and used the brewers Fayre for dinner. On both occasions, I left without receiving the pudding which I ordered and paid for. The first night, I got a rude reply from the waitress after waiting half an hour after finishing the main, only to get a rude reply. The second night, I asked for the pudding to be provided at the same time as the main, it didn’t arrive, asked a waiter and nothing happened, left after waiting a further thirty minutes. Don’t go here as you will not receive the items you have ordered and paid for.

A perfect destination, symbol of past and present.

Gran café - grandes bollos - lugar encantador - realmente disfrutamos del desayuno aquí. El servicio es muy bueno también. Volveré mañana para el desayuno.

Visiting there with a pal. She had a latte and she loved it and I had a Chai Latte which one of my favourites, I loved it. Bit busy on a Sunday afternoon. Friendly male staff.

Fast service, a friendly staff, good coffee. Thank you

Excellent service lovely staff 👍

What a great find. Traditional, independent pub, in a great quirky building. Topped off with friendly local staff, and a great pint. (I'll try the pizza the next time ) Thank you.

Visito aquí cada vez que voy a Edimburgo. El servicio es genial, la comida es exuberante y el precio es razonable. No hay reserva, así que a veces tienes que esperar para entrar, pero avanza bastante rápido. ¡La tempura de langostinos es mi favorita!

Llevo años viniendo a este café y ahora estoy en el punto en el que no volveré. Estoy tan cansada de la grosería que encuentro cada vez que voy. Sería malo no importa cuáles sean los precios pero si estoy gastando 4. 50 por un bocadillo espero al menos una sonrisa y un saludo, o el cielo no permita un agradecimiento. Rara vez tengo contacto visual, nunca hay una sonrisa, los servidores están constantemente en su teléfono o hablando entre sí ignorando a los clientes. Un día me rendí y me fui porque no me podían atender. Hay un soderburg expreso a la vuelta de la esquina y el caballero allí muestra un excelente servicio al cliente. Él siempre es educado y acogedor y como resultado tiendo a gastar más dinero con él. El servicio en las praderas es absolutamente terrible como resultado de que no volveré a ninguno. Hay una cafetería que acaba de abrir al lado, así que ahorraré mi dinero para ellos.