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155 Opinions in 1 websites
This place used to be good, but it's not customer friendly any more. Breakfast HAS to include black pudding - no substitutions, even though most people don't like the stuff. Perhaps they over ordered. Anyway, it means you either get a rather small breakfast for £9.55 or you get a normal sized one and throw 20% away. A minor point, perhaps, but shows a particular attitude to customers in general.
155 Opinions in 1 websites
What a disappointment. I found the Bothy at Boglily on TA, loved the look of the place, the gorgeous photos of cooked food on their site and the good reviews. We are doing a road trip and this was going to be our Sunday morning treat. The car park was jammed with cars and we saw people standing in a queue to pet baby goats. Upon entering the inviting Bothy and asking a young man for a table, we were told that we couldn’t bring our dog in. Fair enough. Not every dining establishment is dog-friendly. Though I was a bit surprised as the restaurant is in a buffalo farm, there’s a petting zoo and it’s in the countryside. The sun was shining so I asked if we could order our meal and sit at the table on the deck, directly next to the door of The Bothy (see photo for proximity). The young man’s response was that they don’t offer takeaway. I queried whether a table one step from the door qualified as takeaway. It reminded me of the TV ad with the man trying to buy potatoes at a farm shop and being told that he can only pay with digital currency. People taking themselves so seriously that they don’t think of the customer experience. We had driven up from our holiday cottage at Kinghorn especially to get a nice cooked breakfast from their lovely menu, so my surprise and disappointment were apparent. I was directed to the outdoor kiosk they call the Milk Bar to order something from their limited selection. We ordered one Double Cheese Toastie with fries, a latte, an affogato milkshake ( made with buffalo milk ice cream) and a scone, which was on their menu. The two lovely servers told me that they don’t sell scones outside and I would have to go to the Bothy Café to get one. When I explained that I had been told up there that I couldn’t get anything from them takeaway, the young woman offered to go get one for me. They were both very sweet and I apologised for my previous grumpiness. Unfortunately, it wasn’t worth the trouble. The cheese toastie and fries were served in a cardboard tray. The toastie was on “cheap white bread” according to my partner. I didn’t taste it. The fries and the milkshake however, were excellent. My scone was dry, cold and crumbled into breadcrumb texture when I tried to spread some butter on it. The crumb was impossible to pick up and eat but my dog liked it. It wasn’t worth eating for me as it then began to rain and we had to head for the car. I can’t help but think that the very cheerful, welcoming and upmarket website promises more than it delivers.
154 Opinions in 1 websites
Stopped here while travelling past. The coffee was excellent, hot tasty and strong. The shop is a fascinating place with a machine whirling await roasting the coffee, people filming the place and a full shop of people drinking the excellent coffee amid all that was going on.
154 Opinions in 1 websites
Afternoon tea Cannot fault the quality of the food or the wonderful room, BUT the experience was spoilt for us when charged over £3 for fresh tea. Tea is served in pots that go cold very quickly, and to be charged for more is just miserly. Other establishments cheerfully keep fresh tea coming. I know which I'd go back to...... Also, beware the service charge which is not mentioned on the menu, another negative.
154 Opinions in 2 websites
One of the most welcoming, wonderful and utterly delicious cafés in Edinburgh. Eileen and the team make everything fresh and every meal I've had has been utterly awesome. Really great provision of vegetarian options which is as diverse as it is delicious. Their mushroom soup is second to none! All finished off with a friendly atmosphere and really lovely and caring staff. It's become my favourite place to go to for lunch. Could not recommend highly enough!
153 Opinions in 2 websites
We made a "reservation" via the web site enquiry facility. We were offered a choice of times. We replied with our selection. We arrived at the appointed time to be met by the owner saying that they had no record of our reservation and could do nothing for us because they only had food prepped for their expected guests, I showed him my email reply to which he said that he had never seen it and would talk to his IT people the next day! That was it. No empathy, no attempt to resolve the problem. We had to leave, organise transport and find a way to rescue a disastrous evening planned as a birthday celebration. Fortunately we found a restaurant that had food available and was flexible enough to serve customers at short notice. I don't know how good the food is at The Cross and won't ever attempt to find out. If you risk a reservation don't rely upon technology, nail it down.
153 Opinions in 1 websites
Veo que ha pasado más de un año desde la última vez que fui. Sigue siendo mi café favorito, en cualquier lugar. Preciosa comida... opciones vegetarianas y GF... pero es la bienvenida, el espíritu, el ambiente, el valor lo que lo distingue. Geka es encantadora, pero es mucho más que eso. Tiene su propio estilo, que surge de forma bastante orgánica de su herencia, no comprado - en - como - un - "concepto". Me encanta