The best restaurants in Worcester West Midlands

Very disappointed to receive our lunch-beans on toast and jacket potato in boxes with poor quality disposable cutlery today. No one said our lunch would be served in this way and because if this the portion size was reduced from what is usually served.(ie. one round of toast not the usual 2) Coffee to was in Paper cups too-not what you’d expect from m&s! Shan’t be visiting again in the near future-there loss.

Terrible terrible no veggie sausages waited for it to be cooked was so hard it must of been microwaved. Total waste of money food was so cold even coffee from machine was cold will never return

We visited for the first time in June and could not have had a better visit, we could not wait to go back so set out with friends and family, the food was staggered one person ate before the rest arrived, we chased the staff and just got told “it’s coming!” the staff were rude and everything was far too much bother, will not be rushing to go back, especially when creams is round the corner, very sad.

If you are considering a delivery from here you probably won't get a full order 4 out of 5 orders have something missing and takes ages to get a refund.

Absolutely filthy. The whole place needs a good clean. The floor was covered in crumbs the windows smeared and the toilets were disgusting. Our drinks were served in dirty glasses that had hair and fluff on the rims. I asked for a refund which was given but no apology was. The cake also tasted stale.

Had a few deliveries and although the first couple were really good they have declined in recent times. Tonight, the mini fish was a nano fish, dry and chewy, although the chips were quite nice. Savloy was disgusting, like it had just been tipped out of a tin and warmed up slightly, so went in the bin. Won't be buying again I'm afraid.

I’ve been using the since the 1980’s, every single time the food has been great. They’ve never got my order wrong and it’s always hot and very tasty. It’s a special advent for our family to have a Chinese meal and I’ve tried everyone in Worcester and my favourite is the Rainbow. The service is fabulous and our customer expectations have never been let down. Keep the good work up!👍

Popped in after a day at the races. Absolutely incredible fresh fish and massive! Chicken burger and chips was fantastic, and battered sausage and chips was great too. We ate in and the staff were extremely friendly.

Whilst queuing to place my order I was watching a female member of staff re stocking the cakes. She had gloves on and picked up maple and pecan swirls to put in the display, then without changing gloves picked up cinnamon swirls and put them in the display. I myself have a nut allergy and the cross contamination that may have happened from this worker not changing gloves between handling an item with nuts and ons without has ensured I will not be ordering any sweet treats from Starbucks in the future.

One the best sandwiches I’ve had in a while! Would highly recommend getting one if you are passing by. Fresh food aswell.

Turned up at 4.30 on a Friday afternoon. "Sorry we have serving food". Not a great first visit. Will I come back again, make a guess.

Prices have gone up and quality down. 2 kebabs, 1 mini fish, 2 battered sausages, 2 chips and a curry sauce for almost £40 absolute rip off. The quality has gone down over the past 12 months. Wont be going back

Ordered last night 2 pizza s from them , with Uber eats , a 9 inch and a 12 inch one , the small one was fine but the bigger one was raw , like the dough was not cooked completely and it needed like at least 15 more minutes cooked .

This review is purely on just trying to book a table, as no reply to several e mails/voice messages i have no choice but to get my frustration out on here!! We are a Worcester Ladies Group with over 100 members, myself and others put several events on each month at all different kinds of venues in Worcester. This is the Worst experience we have had to just book a table!! Celebrating a members 50 Birthday we wanted to book a table for drinks early evening for 15 people.. ( We are going to Cadena first for a Bottomless Brunch which was a breeze to sort for 20 people) Website says if a large group to e mail, which i did 3 times with no reply so i then left 2 messages on mobile number no reply… this was over a couple of weeks. I then decided to just book several tables on line, website showed a few tables of 6 available so i booked 1 table and secured it with a £10 deposit and went on too book the next which said it was unavailable and so were all the other tables!! Within 5 mins of booking the first!! So another member then went into the venue to book on a Saturday but the booking system was down!!! and member of staff called Autumn promised to call back on the Monday and sort it… but she did not!! Eventually we made a second visit the following week and secured a second table of 6 and have been promised the tables will be together… So time consuming just to book a table !!!