Mcdonald's Restaurants in Worcester

Whole items missing from delivery. Just eat claim they delivered it bevause the mcdonalds receipt says it should be there. It's not bevauae reading off a list and putting stuff in a bag is too complicated for whoever works there. How can you not notice a whole happy meal missing from a bag you are filling up. Manager couldn't care less.

I wish I could leave a tip after delivery it would make more sense 😕

Missing part of my order again. Always something missing and a nightmare trying to get your money back

Without fail everyyy time I’ve come thru here I’ve been parked for literally the smallest orders and even still there’s something always wrong with my order or it looks like a bag of s***. It’s ment to be a fast food restaurant

Food was cold all ! I prefer to get money back

driver dropped the bags when passing them over, the drink went all over the food and was inedible! waste of money refund please

I dident recieve my order , was rude from the delivery driver when called

Missing both McFlurrys and milkshake

The saddest bacon chicken mayo you could dream of, as if someone has stepped on it. Oh and to add no bacon!!!! If this was an independent business you would not be open.

Order wasn’t complete, was missing a burger, no straws, had sauce when we said none and was cold

drinks was all spilt in the bag not good at all and food cold

Ordered a bbq Smokehouse McCrispy and got the correct box delivered but recieved a double beef smokehouse burger...just how?? 😮‍💨

fries we're very cold and the burgers had no pickles

2 items missing but food wasn't too bad

No fries with happy meal. Only ordered a happy meal and hamburger for my grandson. charged an extra £3.49 delivery and 99p service charge, £1 tip. Not happy.

The top of my roll had some of the top missing like fingers been in it I’ve. Taken a pitcher of this and it was cold my coke was zero when I ordered classic coke wish I paid extra for

Nice and hot and all was correct

everything was missing from the delivery. driver had incorrect items that we turned away. incredibly poor

food was cold had to warm burgers in microwave was not happy should not be having to do this.

given its a Friday the food arrived quickly and was hot

Friendly delivery driver! Excellent service!

where are the fries. 2 x large fries not received

We love our pink garlic takeaways…always delivered hot and deliciously made.

The food tastes like chemicals! It’s actually discusting. The milkshakes so bad my daughters stomache is giving sharp pains from one try of the shake. I’ve never smelt anything like it! Do not buy form here. I would like to take away the stars!

Another refund as the food was cold after a 15 minute wait for a McDonald’s ….

There were absolutely no sauces delivered with our food

Orderd food delivery… wait for 2 hour and driver came without food… horrible horrible….. never ever order again from here.. Big company with 0 management skills.. shame on you. Driver accepted order without food. What a fool person.

Owner take interest in the quality. Service is good

Again an unfulfilled order. Tonight No41. Ordered instore. No fries included in order, these were then enclosed but during that time the rest of the food was going cold. Upon coming home the McCrispy was missing from the order. Phoned Blackpole McDonalds who said return the whole order and we'll replace. Some of the family had already started to eat theirs so couldn't return the whole order intact. AND why should we have to use fuel in our vehicle to do this? Surely the restaurant should rectify this by delivering the missing item. Not the first time this has happened. Last time we were told our name would be in the book for redemption when we were next in. The name and items were never entered so therefore we were completely robbed. To date we are owed over £20.00 in missing items. McDonalds is equivalent to McThieves. Think all staff need to be trained from delivering orders to customer service

Always items missing. VERY annoying.

Delivered wrong meal and stone cold

missing dip again. since I don't have option to report dip only I am reporting missing nuggets

Missing items, McSpicy burger did not have any lettuce or sauce, all the sauses were missing, has ordered barbeque, sweet curry etc sauces 4 in total. All were missing.

Missing a med fries unfortunately

All food was cold , missing nuggets

food was cold and x2 items didn't arrive.

delivered on time but food was cold

someone needs to go to Specsavers. how can they leave some of my order out

Had to wait over 2 hours for a happy meal when it finally arrived it was stone cold. Disgraceful

It arrived very late to the point my son was asleep by the time it arrived

Got the wrong order spent just under £35 and got enough food for 1 person and a child that was £20 sent a request for a refund or just to get my food haven’t had a reply and it’s been 2 days

Amazing best one by far for a while and had all sauces and straws thanks

Food was absolutely freezing cold

mmm mmm mm m mmmm I'm loving it. black pole McDonald's 👍

couple of items missing from order

Very rude delivery man was going to leave food at wrong address and was very rude to my child at the door

Forgot sauces which is really annoying

The food was "being prepared" for 40 minutes. When it finally arrived everything was cold. Just Eats solution. £4.94 refund on a £25 order.

I unfortunately have to come here maybe 1-2 times a month as it’s my family’s favourite. I really don’t like to though, poor service and my order has been wrong the last 5 times I’ve been. Staff seem to just be messing around rather than paying attention

Ordered 3 cheese burgers extra onion extra sauce and they were plain very disappointed

Cold drink was spilt all over the place asked for no cheese and cheese was on burger no sauce with cheese sticks and was stone cold

Food was cold, burgers thrown together!! Missing sauces and the child’s veg bag :( very disappointing this evening.

I was missing a Big Mac and the food was lukewarm

The delivery guy was great. The order was luke warm so not really edible. Very very disappointing.

2 off the egg's had gray pices in them and put me off my food

5 drinks missing and a Big Mac I have some very u happy children

most of order missing really really bad terrible service will not order again

The contents of one of the drinks had seeped through the paper bag and the bag had given way spilling all the drink contents on the floor.

you haven't delivered the right food and the blackpole nacdonalds won't answer the phone

lovely hot food driver was polite when arriving

Amazing service, when I have previously ordered through other food delivery services the food has been cold, best delivery I’ve had! Thank you

Food was freezing cold also missing the chicken nuggets and fries won’t order from here again. Guy who delivered it was very polite and friendly though

Friendly courier. Food safe and hot. 😊

Very bad Toffee Latte, but the fries are much better than in other McDonalds in Worcester. I'll come back anyway, but not for coffee.

Food was cold which it shouldn’t be it’s only a few minutes drive to my house

There’s barely any chips in either packet. Rip off.

yoo if these special plebs forget my sauces again BIG PROBLEMS

Food cold, nuggets evidently been left in the heater too long and thrown into box with some more recently done ones on top, and to top it off, the wrong milkshake. Last two orders from here have been poor quality.

Food was cold no extra Big Mac sauce and missing dips

Big macs had barely any lettuce, meat was really dry, the boxes of fries were half full and all the food was cold which seems to be a running theme from here. Won't order again.

Missing items and heard nothing from just eat

Ordered food and drinks driver arrives with just two drinks no food, said that we had to call McDonald’s but they could not do anything about this then told to get in contact with just eat. For a late evening when it’s not busy this is inexcusable

every time when ordering from McDonald's we never get the dips they should read orders properly as my daughter ordered a book with her happy meal not toy they sent her a toy

chicken meal box sent with zero dips.

best service for along time as food was still warm

Both burgers and fries were cold, ice cream was the only thing meant to be cold

Literally the worst. They never give you the right order. Even when you send it back it cones back wrong. How hard can it be??

Poor food quality , shambolic customer service

missing syrup to go with pancakes and got half a cup of hot chocolate as driver spilt it

Good food,but tell the drivers to knock the door before phoning my mobile to come out to collect the food.

Terrible!!! food semi warm . I was missing the dips with my order. I was also missing napkins and I also never received straws with my drinks. The food was also lukewarm as I said over overall a terrible experience. Nobody answered the phone when I called them. 1 star

Great fast delivery! Nice, friendly driver!! 👍👍

Multiple times we have had cold food or missing items...

eta changed twice from placing order to receiving order

Food is cold and probably half won’t be eaten .

THEY JUST CANT STOP PUTTING CHEESE IN THE BURGERA WHEN YOU HAVE NOT ASKED FOR IT. ANOTHER MEAL RUINED!!!! THANKS!

ordered 9 selectes gave me nuggets instead

While meal missing and food was ice cold

time kept changing. food turned up wrong and stone cold!!!

Rude arrogant incompetent staff manager looks like she has just come out of nappies doesn’t know how to deal with people 6 complaints while I was they’re in fifteen minutes Trevor you should be proud for the amazing customer service your manager provided tonight (not)

Food was two hours late just come freezing cold I’m missing McFlurry it hasn’t even printed on my receipt I can send you a screen shot of that and missing my cheese share box absolute disgrace I want a refund on my whole order

I do put lots of pressure for the way the Raps are done... this one wasn't perfect... Hopefully next time 🤞😁

Very POOR. order has NOT been delivered and no answer to my phone calls to delivery driver

Great kids demolished and was happy x

Half the order missing rest cold

Courier was shown at the restaurant at least 30 mins prior to delivery. All items were cold...

over an hour and a half for delivery

you know what you're getting with Maccy D's and the delivery was spot on

Food was stone cold, and ice cream had melted. Had to warm up food before eating it

Made an order for 20 chicken nuggets sharebox, double burger deal for 2, apple pie, feed the family deal and 6 chicken nuggets. The only thing that arrived was the pie and some fries. Contacted Mcdonalds and was told to then contact Just eat. Just Eat compensated us £27.74 when the entire order was £38.74. The pie was only £1.99 so it looks like I still have to pay for the delivery, service fee and the fries separate from the meal. I've sent Just Eat 3 emails disputing the amount but they ignore