Mcdonald's Restaurants in Worcester

My grandchildren love this place when they are allowed a treat. Service is very good no matter how busy they are. Food is always hot . And the gentleman who works his way clearing and tidying up after us all is very helpful and promote all the specials courteously. Child friendly and worth the visit

Waiting 20 minutes to come through a drive through with 6 cars in it, and then an additional 10 minutes in a waiting bay for one chicken nugget happy meal. If you’ve got not 4 nuggets and a handful of chips in half an hour what is going on? Some of the staff are friendly and approachable, others are half asleep. On more than one occasion I’ve had whole meals missing from orders and had to go back. Recently I was charged twice for one order via card and told I either had double the order or lost the money as a refund wasn’t an option and not something they could do. For a McDonald’s it just… meh

Hot porridge, egg muffin and coffee. No complaints! So much better than Evesham branch I might move!

driver had no bag swinging a coffee about lost half the coffee when I said about it he was very Rude

No ketchup as ordered and plant burger open and in bottom of bag. Careless staff

Took nearly 2 hours to come, came stone cold

very polite driver, man deserves a pay rise!

Nothing worse than cold food even after spending so much.orfer got delayed once

food took ages to come and then turned up really cold had to warm it up in the microwave

Didn’t turn up food has said it’s been delivered and it hasn’t

No syrups for the pancakes! Delivery took over an hour.

I placed order 1224 arrived 15.12

All the drinks had spilt in the car, my Big Mac had no lettuce in it, all of it was stone cold and my daughter had one less nugget than she should have

Drivers app glitching he told me. Food stone cold and not even a sorry. Don’t bother bringing it next time as you don’t get a full refund!

2 a d a half hours late. all food is unedible ! driver said that just eat kept on cancelling my order!! I would like a full refund. tha ks

Load of rubbish I order a McFlurry and Big Mac but never received it and their sit their saying they can’t refund me are you being for real or what

My order has not been delivered and just eat would not help or assist me so they’ve scammed me out of my money but I’m now contacting my bank do not order off there app or website there customer service is dreadful.

Super quick, food was hot and staff super friendly thano you

The model that Mcdonalds is using now is rubbish. No human interaction ,orders get lost and come out wrong. I do not like using the app as i have had a number of bad experiences. Alround bad idea. Is the new method so you can employ less people?

Well iv got no fries with my order must say I'm not happy at all.

even though the bags were torn the food was warm apart from the chips were cold but satisfied

My food was not delivered!!! Can someone please contact me.

Food is stone cold and not edible.

The delivery time was changed four times and was well over the hour late and was cold

No dips with the order at all despite ordering some

food was cold and order was wrong

My order time changed minute by minute it arrived nearly cold had to warm it up to eat

Every single order we have from this McDonald’s is wrong. It’s a standing joke now because it happens every time! Delivery driver was very nice though

Missing items, cold food. Absolutely useless

Received wrong order didn’t get anything I ordered

The driver did multiple trips and my food was cold and horrible

Arrived on time, still warm with all items accounted for.

It's absolutely awful. Just spent 30 mins to get my order from the drive-through. No, it wasn't midday it was round 3am. They had one customer ahead of me. No one took my order for a solid 20 minutes thanks to some Rob who can't even tell other stuff members that there is someone waiting to place an order. Being on 30 min brak and waiting 30 mins for 1 burger, it's an absolute joke.

Ordered food 17:58 and the time on the food kept changing to later and later. Tried to look for an option to cancel but it wasn’t available. Food arrived 19:37pm. Food was cold so can only assume it had been made and sat on the side for the whole time. Appreciate it was a busy night but should have had the option to cancel when waiting that long.

All food ice cold, multiple items missing!

Awful got portions of chips for £29

missing sweet and sour sauce and cold

Really late and half of the order missing!!! Absolutely no fries (how is this even possible?!?!), no deserts, no fruit - not even a straw for the drinks! Awful, really disappointed.

Absolutely terrible, app said it would be delivered by 4:15 (30 mins after order). It came at 4:50 completely cold.

Arrived cold and missing drinks and ice creams

couldn't cancel my order as I forgot to change the address so didn't receive my food

Food arrived on time still hot.

i ordered a big mac +med friends + coke n cheese bites instead i got a mcrispy with bacon and chips and nuggets ? wtf???im so so annoyed tbh this mcdonalds is a joke

Food took an hour to get here after it left the restaurant. We are 10 minutes away. The food was stone cold when it got here for obvious reasons. We had to microwave the burgers but they weren't the same and the fries were awful. It was that bad my kids wouldn't eat it. So disappointed.

my burgers were stone cold an my mcflurrys where melted

Placed a drive through order via the app. Almost every part of the order was wrong or missing from no syrup or spoon for the porridge, wrong coffees and missing sausage egg McMuffin. Staff were stood around chatting and had to shout to get their attention for sugar. Didn’t notice the other bits until we had driven away.

nice delivery driver :) order was accurate and on-time too. thank you

It wasn’t bad finally. Usually it arrives very cold but today was good ;)

This place has managed to forget items off my offer twice in a row. how difficult can it be to read a ticket and pack what's on it? I'm done ordering from here again. absolute idiots must work there

My food was cold I have to warm it all back up in the microwave I pay all this money to get cold food I have asked for a refund and they are saying no it’s unacceptable I am not happy with this

Food always turns up cold and missing items.

items missing and the food that did get delivered was stone cold

The food was good but they always forgot to keep straws with drinks.

food was thrown together barely even warm sort your stuff out blackpole maccies

Food arrived stone cold! Can't get in contact to complain. I will not be using the delivery option again!

They forgot 2 large fries and 3 medium fries

Delivery driver didn’t deliver food, went to next house and gave them the wrong order, all my food was cold, he was very rude! I would like a full refund having to put 1 star but otherwise I wouldn’t even rate it

Food took over an hour to come. Was cold, and all the sauces that was ordered were missing.

food cold driver was excellent 👍

i ordered and payed 5.30pm and by 7pm i was hungry.so i went to mcdonalds myself to collect order..so at 8pm delivery driver at my door..2 1/2 hours to get my food..told delivery driver to return food..i believe just eat owes me my delivery charge..and another delivery charge for my time..

We have no fries for the children and cold chicken nuggets wat a joke

just getting rather tired of the orders saying preparing and courier is at restaurant then the delivery times start delaying and then I know my orders are going to arrive cold

Drinks was open and went everywhere

all the food was cold and the drinks were room temperature. The driver apologised when delivering and said that they didn't tell him the order was ready and he was waiting for ages to be told. Thats why the food is cold when I received it.

No sauces to go with the 20nuggets this is not good I have just paid 12 and didn’t enjoy plain nuggets??

Ordered at 18:39 and was delivered at 8:00. The delivery window times kept changing but it took 1 hour 20 minutes to get here. The food was all cold and the ice in the drinks had melted. Very unhappy with the service

Wrong food delivered, 3 items missing, food that did come was freezing and hard

My drink came spilled with no lid on half of my large coke is gone. My fires are hard and cold, my burger is cold .

Food wasn’t even cold it was freezing, both bag and happy meal box was open

Food missing and what we did receive was cold.

Fuming spent £20 and got give the wrong order that would cost a £10

Food was lukewarm and thrown in a bag

didn't get cheese on both my double cheese burgers on this order

Food was not very warm but this could be restaurants end and not delivery drivers fault.

Again missing items on order... i dont get it is it so difficult to check and put order together

ordered garlic mayo and none received

I am disgraced by this service my food was never delivered and 3 hours later still waiting for a refund!!! LEFT ME STARVING!!!

polite driver, on time and friendly

only half of my order was delivered. staff need training properly as it's a frequent occurrence

Food was abit cold as it was late but lady who deliverd was kind.

the delivery was late and the food was cold

Cold not fresh food missing items

they’re always forgetting something!

Food was cold the large double Big Mac had 3 pieces of meat when it’s supposed to have 4 had no bacon in it and the chips were stone cold had half a large fries and the hot chocolate was half filled the double chilli cheeseburger was squished up it’s a joke I have no money as it is and finished work to get some quick food with my last 16 pound!

Again missing items... terrible service from staff of blackpool mc like always!!

Great food, great service, just took ages for the drive-through.

Food was once again cold and the drink partially in the bag

If I could give 0 stars I would. Colleagues and I are always in as we are shift workers and each time the staff mess up the orders, they're too busy chatting and quite frankly not giving a damn. My pregnant colleague ordered a wrap that this McDonald's ALWAYS forgets to put the bacon on...When she asked them to check it was on there they said to her 'If it's not you can just come back' ?!?!? Ambition has truly come to die here, no pride. Seriously, step it up.

drink came spilt all in the bag and no straws

chips was cold but everything else was good

Food was cold and stuff missing!

Said the food was delivered but I didn’t receive anything

I’m not sure how McDonald manage to miss items but tonight you’ve really topped it.. several items missing including my sons happy meal toy

I've just waited 2 hours and my food hasn't even arrived I'm seriously annoyed, this is an absolute joke it's now saying on the app my food is here that is a loe

total order delivered was wrong

The food was cold. No way to heat it up as in premier inn. The courier called didn't know where we were asked for directions. I dont know im not from here. Got here kept asking for last 4 digits of my phone number. I told him numerous times.

The delivery service was terrible brought the wrong order and asked to help me get my order the driver laughed at me and my son as he was distraught

Wrong order completely. Couldn’t eat what was delivered to me

Ordered a McDonald’s. Order came over an hour late. After I rang the restaurant to find out what was going on. They couldn’t find the order number. When my order arrived. It wasn’t a complete order as food was missing and food was cold. Never had this experience before with Just eat. So in future. I think I’ll go myself and pick up my own. Very disappointed with the service. One positive though. The driver who delivered it was very apologetic . He was a nice man. Wasn’t his fault.

Missing items from family meal and happy meal cold!!!! Not happy at all!!!