Burger Shop in Worcester

1HOUR 15 MINS ALLOCATED TABLE TIME~ it’s is like a food challenge without being aware of it! They even asked us to vacate the table even though there were over 6 tables empty!!! To anyone BOOKING ~ COMPLETE TWO BOOKINGS BACK TO BACK ~ to allow yourself ample time to eat and drink in a relaxed way! FOOD & SERVICE 5 STARS!! It’s a shame I am having to leave such a negative review of this restaurant as the food was so amazing and staff were so friendly. I booked a table at 5.00pm when I arrived they stated they needed the table back by 6:15pm, I checked my booking as I was in shock how short the table allocation was and there it was in black and white 1 hour 15 mins. This is all they allow for a diner to read the menu, order, eat, and drink. It simply isn’t long enough we had one round of drinks and mains and didn’t even have time to have the deserts or a second round of drinks. According to the email booking (attached) “We have a leave time in place to ensure all tables are thoroughly cleaned and sanitised before the next sitting. We really appreciate your co-operation at the moment to ensure the health and safety of all our customers and staff.” I have never been to a restaurant with such a short leave time 2 hours is the norm but an 1hour 15 mins is impossible to have a relaxed meal or catch up with friends. The place was half empty but at 6:20pm the staff came over and asked us to leave as we were over our allocated time (I found this rather insulating especially after we had spent over £60). We had literally just finshed eating and still had drinks left and were about to order another round of drinks so it really was there lost as we went to an alternative bar. After spending £60 in the burger shop between 2 people I felt like they had got our money and were ushering us out the door so they could squeeze more people in and drain more money from them. An 1hour 15mins Isn’t long enough for a table allocation the restaurant needs to urgently review this as they have lost a customer in both myself and freind as we won’t be returning.

Amazing, so solid for 8 pounds on a lunchtime. I work in an office locally and you jsut can’t beat it. Also used to work at burger shop and maneki so love the nostalgia coming back.

Awesome burger, BBQ chicken wings are awesome everything. Best I've had.

Kind staff, and food was Immense

Found this cute little burger place by chance after walking along the arches following our noses. After looking at the menu we decided as it was past lunch time to have some lunch. We had 3 of the Hereford burgers with fries and onion rings. The food did not disappoint. The burgers were juicy and tasty with out being pink. (Only complaint is they were very messy due to the sauce) Definitely will be back as the food was just so yummy

Good food, although don’t expect a big burger. Very tasty.

Been here many times now and as always the food and service is top notch - excellent quality produce, delicious flavour and the staff are always pleasant and accommodating, highly recommend!

Nice independent but underwhelming food. I had the blue cheese burger and some plain fries. The food was perfectly fine and the fries were nice and crispy, but I expected more from the other reviews I had read and I felt it lacked flavour overall. I was still hungry after the burger and fries, so ordered some wings. 5 wings for £7.50. The wings were particularly disappointing. Lots of sauce and the meat fell off the bone, but they also lacked flavour, and the texture wasn't nice as the meat fell off the bone too easily making it hard to eat and feeling soggy. I'd go for Hanbao for burgers if I fancy one again in Worcester.

Always delicious! The Burger Shop is our go-to choice to please a group of us. The menu has variety of options but all of them worth tasting. The staff are friendly, and the atmosphere is a relaxing treat. I have and will continue to recommend this place to others. Keep it up guys!

Fantastic find in the middle of Worcester, a definite must try. Will be back.

Saskia was really friendly and provided excellent service

Saskia was amazing! Thank you for a lovely evening

We had an amazing time for my daughters birthday... Our server made the night she was amazing, we think her name was Saskia!!

Fantastic service the server was fabulous the best one I’ve experienced, amazing food definitely coming back

Amazing, totally delicious and lovely environment.

A lovely experience! The Katsu burger & Hereford burger were absolutely delicious. As were the cheese curds. Only criticism, & it's not worth docking points for, the hot sauce that came with the cheese curds was a little too strong in flavour for a good balance. In the US, it's usually a ranch style sauce, which probably would've been better.

We had 2 fab burgers here today. The sweet potato fries were lovely and the lemonade was sensational!!!

Amazing food and excellent cheery service!

Wonderful food; excellent and prompt service

Our 1st visit,Greeted at front of restaurant by friendly staff,Seated with menus,Order taken not long to wait, food very tasty.Not sure if tables & chairs did it justice?Decor could be better.

Lovely atmosphere and amazing food:) Friendly staff:)

Food is incredible, restaurant family friendly. Will be back many times!

Not the first visit it's a must for us when visiting the children who are students here.We have never experienced a poor experience and yesterday was no exception.wide choice of burgers all really tasty and fresh. The fries are equally good and different from the normal.great experience all round.

Had a great time. Burger was delicious 🤤

It’s was a great experience, excellent food, great service. I would recommend to a friend

Went late on a Sunday evening so not many people inside. Food was incredible. Hereford Beef burger and rosemary fries so delicious! So cool having the train go over you whilst inside! Waitress very kind and efficient. Will definitely be going back.

Food Brilliant , and really looked after the 10 of us for a birthday. See you soon

A little overpriced but very nice food and friendly staff

great food, great service, lovely atmosphere, would 100% recommend to others, good prices, filling

Food was excellent the girls that served us were very friendly also

Second visit, even better than the first! I highly recommend the Brown butter burger and the BBQ wings! 1985 pint was nice too!! Great atmosphere!

Great food helpful and service with a smile and at a reasonable price!

Service was exceptional ❤️. Food however was very oily for us!!

We brought the grandkids and we all loved it! The food was amazing - will come again!

Totally recommend, very good burgers and other food. Very friendly and helpful staff too.

Nice meaty burgers, but a little overdone, and buns a little dry. Rosemary salted chips very tasty, but portion is not for sharing. Orange soda is very acidic, the pineapple juice is nice. They don't sell hot drinks. Very quick service and friendly waitress. Seating OK, industrial and quite noisy / echoes. £58 for 3 burgers, 2 chips and 2 drinks.

Fabulous food, never disappoints!

Fantastic place , ambiance , staff , food , pricing . Everything was 100% Can't wait to return 😋

Burgers were unreal…plenty of choice as well. We were sat outside, which was surprisingly warm considering. Only downside of sitting outside / something to avoid, don’t sit by the outdoor toilet! It’s very clean here but you could smell quite an overwhelming scent of bleach. Again, at least you know it’s clean! Waited a little while for the food but it was pretty busy across the two restaurants and the food was hot, fresh and delicious…so no complaints! 2x burgers (brown butter and double bacon cheeseburger) 2x parmesan and truffle fries and 4 beers came to £61.

Great food. Not stingy with a napkin!

Food pretty tasty. Service okay

Shockingly small portions of fries, scandalously expensive and stone cold. 2 fries and 2 chicken burgers over £40. Won't bother again.

All I can say is wow! Came here on a whim (as all the regular places in the city were all busy for lunch) and really glad I found it. I thought nearby Han-Bao burgers were good but this place is serious competition! Food was really good and the service was excellent too, staff were attentive and friendly. It was pretty quiet when I went, which was surprising given how good they were, they definitely deserve to be better known, but I selfishly I don't want them to be so I can always get a table here! :P This will definitely be my go-to burger place now, its fantastic to have 2 really great places so close to one another to be spoilt for choice too.

Amazing food and brilliant service. ♡

Top notch burger and service. Beautiful interior. Well worth a visit.

good food and great service but a cold draft inside otherwise brilliant.

Delightful as always, burgers were amazing and service was absolutely brilliant

Really great food. Superb onion rings. Pleasant service

This restaurant had a great vibe / atmosphere , the food was delicious with sizeable portions and reasonably priced food. Service was also high quality. All round 5 star experience

Really lovely staff and my son claimed "best burger he'd ever had!"

Fab meal with friends. Quick and delicious.

Best fries in Worcester, very crunchy on the outside and soft on the inside 😋. The burger was also amazing 🤩

Family lunch. Fantastic burgers that don’t appear huge but are really rich and filling. Taste great too and love the inclusion of house kimchi.

We was looking another burger place but came across this place first. It did not disappoint, so much so I think it was ment to be 👌 The food is simply amazing 👏

We don't eat out much but when we do it's usually the Burger Shop cos it is so good. Great food, convenient, efficient, friendly. And of course we make frequent use of their takeaway option too.

Best burger place in Worcester, simply if u fancy a good burger just pop in

Love it as per! Our favourite restaurant

I’ve been eating here for nearly 5 years now and it’s one of my go-to restaurant whenever I’m in Worcester as they cater so well to gluten allergies. I love the variety and quality of the menu - again having an allergy is difficult as most places don’t have a wide selection but Burger Shop, I feel I have a better customer experience. I would definitely recommend :)

Great food and great friendly staff!

Best burgers in Worcester. Quick, friendly service and great venue.

Absolutely shocking customer service. A member of our party has many fool allergies so could only eat fries and the chicken from Maneki, however this time we were told as we were sat in Burger Shop we couldn’t have the chicken. If we were sat outside it would have been fine, but carrying it over the threshold into burger shop was impossible. That member of the party had fries and left hungry and upset, the staff didn’t care. Will not be returning to either restaurant.

Great food and service. Definitely recommend

Worcester blue burger with bacon accompanied by skin on fries with rosemary salt, what can you say? So good we both had the same. Absolutely fantastic

Came in for an unplanned lunch stop this afternoon. Absolutely amazing service from Saskia. The food and drinks were quick to come to our table. Saskia gave some of the best service I’ve had from anywhere. Will definitely be coming back.

We adore Burger Shop and it’s quickly become our go to burger restaurant in Worcester. The atmosphere is always great and feels far less pretentious than other burger places. The food is always outstanding and if on the incredibly rare occasion there is an issue it’s always rectified quickly and without fuss. The chefs really know what they’re doing and clearly care about the food that they put out and the front of house staff are always friendly, bubbly and happy to help.

Terrific tasty burger and fries - very good experience

Great place, amazing food which was very well presented and a nice chilled out vibe. Service was really good as well. Hands down best burger shop in Worcester. I would highly recommend.

Here are the best burgers i have ever tried. Also good drinks and always good service

Haven’t been for a while but service excellence as usual,the menu has been slightly cut back but as usual the food was delicious..

Amazing venue! Amazing food! We had a lovely server called Saskia. She was great and ensured we had a fantastic time! Thank you 😊

Saskia was amazing! Such a vibrant energetic person who absolutely won our table over. So efficient, so nice and friendly. Food was also delicious

Very tasty food, freshly prepared double thumbs-up

Got a Deliveroo. My burger was excellent, would definitely recommend. Chips did not match the quality of the burger, needed 30 more seconds in the frier and couldn’t detect the rosemary salt. My buddy said the wings weren’t great. Still, would order again.

Absolutely amazing burger shop, we arrived early but was made most welcome, we was served by saskia ,a very happy pleasant young lady really recommended all the menu items ,made sure we had exactly all we wanted, drinks were served promptly, and food shortly after, the burgers ,fries ,ham and cheese croquettes, and onion rings were delicious, we ordered a dessert and they were amazing , I have never tasted such delicious burgers a credit to the chefs , will definitely go here again and definitely recommend you visit when in Worcester, saskia has excellent customer service skills so bright, bubbly,friendly helpful and a credit to the place , sad I couldn't leave a tip on my credit card payment .

Been here twice now, the food is fantastic! We love that there are monthly specials that keep up with seasonal ingredients. This adds that bit of something new everytime to try alongside the trusted main menu. Highly recommend if you're a burger lover!

First time visit to Burger Shop whilst we were visiting Worcester, staff were very friendly, service was quick & food was amazing, just wish we lived closer so we could visit regularly.

Got a takeaway burger shop and it was delicious!

First time visiting here, great place to have a restaurant under the railway viaduct, obviously being a burger 🍔 shop they are amazing really delicious 😋

Quality food, very welcoming staff

I absolutely loved the atmosphere with the music outside. We had the heat lamp on us and it was perfect! The food was perfect portion size and freshly cooked! It was a really lovely meal and the staff was also really lovely and welcoming! We will definitely be back.

I work on the road a lot so I have tried many restaurants all over the country. Tonight I had one of the best dining experiences anyone could ask for, the food is great obviously but the service we received from Saskia was phenomenal. We shall be back and she needs a raise.

Really nice burgers. Quick and friendly service. Will definitely go again.

Excellent burger, one of the best I've had! Came through recommendation and this did not disappoint! I will definitely return 😊

We had a large booking of 17people here, great venue and the staff were really helpful

Loved the Worcester burger and the Hereford burger. Chill vibe on the patio.

My favourite place to take my daughter on a Daddy Date before we go the Swan Theatre which is a very short walk away. My daughter says they are the best chips she has ever tasted. Sitting outside is lovely, but a bit cold in this country. Food is delicious, hot and arrives promptly. The staff are perfect. The Malbec is gorgeous.

Table was a bit sticky, but that was wiped down quickly once we asked so it was all good. Menus were quite faded with some items being impossible to read. Should be replaced and laminated, or at least made out of a better material. Food was amazing

You must try the chicken wings as a side, so good!

Excellent service and great choice for being coeliac

Original burgers with unique combinations of ingredients sets this place above its rivals! Tucked away in the railway arches with locally sourced beers and ciders makes this a top notch lunch option. Update Sept 2024: they also stock up their clean toilets with essentials incase you are stuck without!

Consistently lovely. A family favourite.

Excellent quality food. Brilliant staff. Would recommend to anyone wanting a chill meal out!

Ordered through Deliveroo, really great Gf options and it’s always super tasty!

I visited my family in worcester and they recommended this place for lunch, we were served by megan, who is clearly a credit to the venue as we felt really welcomed - she went above and beyond for us which we were really appreciated of! also she made some really good recommendations for me as I am a vegan so i recommend the falafel burger ! Thank you megan

Really nice lunch, very enjoyable. Venue fab. Amazing burger, I hate saying the best but it was very excellent in flavour. Had the kimchi burger which I found quite wet though. I found the price vs portion quite steep too.

Dropped in unplanned and we were pleasantly surprised by the attentive service and delicious food on offer. Every dish we had was superb catering for the different tastes of the whole family. Definitely worth a visit.

Fantastic burgers, great beers, and a lovely atmosphere. Great in the summer when you can sit outside. Staff are brilliant!

The food is top notch, service excellent and you can eat outside when it's warm.

Great food. I’ve been a customer since you first opened. Please bring back the loaded fries.

Amazing food and service. If you sit outside, you can order from Maneki Ramen too 🙂