McDonald's in Worcester

cold cold cold! watched on the map! they couldn't go any further away to get to our address!

When the delivery driver got here he proceeded to ring my phone and ask us to come down and get the food that we delivered to our door, then when we stated that we had a child with us so we couldn’t leave the flat to go down and get the food he rang the doorbell and when he was giving us the food he stated “ it is against Just Eats policy to come up the stairs and deliver it”. We stated that we have had many drivers not have a issue with bringing the food up and it was just him that had a problem

was delivered to wrong address and haven't gotten food.

Wrong items delivered to what was ordered.

my only problem is the delivery was left on the door step. Yes he rang the door bell but left before l could answer or open the door. So he didn't even get the delivery code. Thanks Jane

wrong ice cream came , ordered a galaxy mcflurry as i cant have the others due to allergys and they sent a twix which im allergic to.

ordered at 12:36 and arrived at 1:50, left the restaurant at 1

Gave me the wrong order like this is a mess I’m beyond angry

complete meal missing, don't get told that they haven't got the item until delivery driver comes to door and says there is part of order missing

It's become something of a running joke in my house that this McDonalds is consistently incapable of delivering all the requested items, especially dips.

1 star as the fanter drink taste liked watery and it shouldn’t be like that at all disgusting I definitely won’t be ordering from here again it has put me right off.

Didn’t receive my order waited 2 hours

No real problems they just kept changing the delivery time. Though it got here.

Delivery driver no problems, good. Food was dire stone cold and soggy.

Got my food. I'd tipped the driver job done

My order was never delivered!!!

driver was sat in the same location for over 15 minutes and didn't even come yo the address he couldn't find it so I had to leave the house to find my order.which by now was freezing. the driver didn't reply to my messages either. terrible service

order was wrong agin ...How hard is it to get an order wright...I received am order for one ...And I'd payed £20 more for my ore order for two ....I've been s long a serving customer as I work away from home...And as I work for openreach direct I pass your app on to them ..But from now on I'll go to uber eats ..As after a 15 hour shift to v.conm

Waited 2 hours for order to never arrive

Someone else’s order was delivered to me

Food missing, happens every time we order.

Delivery time extended by about 30 mins from original estimated time, problem with ordering on a Friday.

Food came at 18.27. I checked the receipt when it arrived to see what time the food had been prepared. It had been ready and prepared at 17.27. I had to ring the shop 2 times. It took the delivery driver an hour to get the food to me, which by that time was freezing cold. He did not excuse the wait or give any explanation as to why, but only asked for the code so that he could tick the order as delivered and left.

Probably one of, if not the worst McDonalds I've been, staff were rude, there were no napkins in the holder and when I asked for some they were literally thrown at me, took around 20 minutes for food to arrive, missing some of the order, rude when I went to question this and just handed the missing food in disgust with no apology, staff hanging around the kitchen area not really concentrating on the job. Only real positives, carpark is free for 2 hours and the food was okay.

food arrived, missing items from order!! So 1 person didn't get to eat tonight

Terrible. Received somebody else’s order

food was cold. fries were soggy. I expect money back for this

Delivery driver soaked all my food with the drinks , not his fault however my food had to go in the bin , waiting on response to refund as iv paid £20 to put in the bin this is not my fault yet is my money , not happy at all

waited over 2 hours for food saying preparing order. then it suddenly said delivered and it has not came and have been charged for the missing food!!!! have to wait 7 days to see if i get a refund disgusting service no way to contact. disgrace.

ma donalds yet again didnt get my order right

Food was cold both times I ordered why is service so bad today when its normally spot on

Food was cold both times i ordered

McDonalds is considered a fast food restaurant by many, but not at this outlet. Although the food was as expected, the service was slow.

4 very dry burgers in the double Big Mac & bacon large meal, made worse by the lack of the “Big Mac sauce” which was supposed to be inside somewhere ?? Medium sized “old” fries in a large box and a limited choice of cold drink options due to approximately 8 options being unavailable!!! Very disappointing……

I have ordered a burger fries a drink and a side. Only delivered me a drink!!!!! How do you get that so wrong!!!!

How difficult is it to include dips when nuggets have been ordered? Useless

I never received my order really upset about it

The drinks bag split as driver gave me bag and 2 lots of coke spilt all over hall way floor he did say he was going to let them know about it

It's McDonald's. You know what you're going to get. Sometimes it's even warm

drink was all spilt in the bag and dripped all over the floor through the bag, and my nuggets were cold

Muffin was stale - notably squeaky as you chew with a hard edge when compared to the top. Seemed like it was made a while before it was picked up (but that bit I appreciate is subjective)

Didn’t even receive the order.!

missing items really not happy about this it's not the first time ether should check to make sure everything gets put in the bag before sealing it and I refuse to place another order just for the missing witch would be more money

Best mcdonalds I've been to so far.

Food was cold and no apple pie

The food was cold except for the drink it was supposed to be cold and have ice cubes in it. Which it did. Thank you Jane Preedy

Items missing, Diet Coke was half Empty, McFlurry had melted and was liquid , coffee spilt into the bag and went everywhere

I haven’t received any of my food, just two drinks! I am fuming!!!!

Food was good, plenty of seating and service was also good 👍

The food was standard McDonalds food The place was clean Staff was friendly and helpful The viwe was nice of the river

I am fuming. Taking £15 off me to not even deliver the food after the driver drove off with the food after not even handing it to anyone. To not even ask anything is an absolute joke. I want my money back please.

Busy at 3pm in August. It was still easy to order and the order arrived quickly.

Visited with my kids at 5pm on a Thursday - it was really quiet. Ordered via the app to table, really quick service, everything as requested, food tasted hot and fresh - as McDonald’s go, one of the best I’ve visited!

Ordered via the app, food came fast and hot

Grandparents and two grandsons, service to the table, ipad screens to occupy them till the food arrived, noisy but cheerful and friendly.

The food arrived freezing cold :( most of it was inedible

Delivery driver was very patient and accommodating as we accidentally had the wrong delivery address. Thank you

Really bad staff They don't really care about costumers. Even the managers.

Shocking! Both the wraps I ordered were not in the order!

Food was stone cold after waiting over an hour for the food to be made

Delivery driver got stopped by the police… food was stone cold by the time it arrived

Nothing arrived supposed to be here 20 minutes ago

You forgot my dips and the fries were burnt…

Cold. Soggy and 30 minutes late

Order time kept changing and when it did arrive the meal was very cold so not a very enjoyable meal not happy

Asked for burgers to be plain for my children but couldn’t even manage that!

Ordered online. Approx 10 min wait in store. No issues. Usual mcdonald's food. Nothing special

how hard is it for McDonald's to put your full order in one bag INCLUDING sauces stated on the order...

Oderd and bought out to car park

Ordered a bacon roll with brown sauce, but got a breakfast roll with cheese on, i don't eat cheese, not happy

food was cold, i have had better when delivered in the winter

quick delivery all the food was there and arrived lovely and hot .

ordered a double big Mac only got a normal big Mac staff need to read and pack orders probably

so happy you deliver to my area

Deliver driver rang and I explained I had delivered this to the wrong address and asked if he could hold as I sent my partner to pick up from the location and they’ve delivered it to someone else’s property

Food was good, disappointing that I had to wait half hour for my order, and only got sorted as I had to go to counter and ask what was going on and half the order had been sat on side for a good 20 mins, granted they cooked my order fresh but was disappointing that I was given nothing for having to wait for almost an hour for my food very dissapointing

Clean and tidy. Staff very helpful

why can't I get a full refund as my food not here

My food was very cold and the time kept on changing leaving me unaware of what time my food was arriving

Food was rubbish. Half of the items were missing and was cold and the delivery was later then estimated

Third time delivery order is completely wrong , you phone the store it just rings and rings , customer support sends you to Uber, why? It’s not Ubers fault the drivers are given incorrect number orders . Not bothering with McDonald’s anymore average food and awful service!

In confident staff members, 6 of them around the bagging area 4 of them not doing anything. I waited 40 minutes for 1 wrap when there was only 5 other orders which were small. Half the staff team just stand there not doing anything or working extremely slow. My wrap was stone cold this restaurant needs new staff.

Missing one item - garlic bread dippers

The milkshake was banana instead of vanilla. When paying a service charge ease make sure the order is correct!

I ordered it for ten past 11. And it has just turned up now. So it has been sitting there going cold. This is unacceptable

Every order recently has 2 meals missing it keeps happening I’m not ordering from McDonalds anymore because I don’t get refunded for there mess up every time I’ve had enough spending good money here just for what I purchased not too come

Only had 3 nuggets in the childrens happy meal, sort it out

Food was cold and fries were soggy

Ordered two sausage egg McMuffins and they both didn’t have the sausage in them. Won’t get any money back

No fruit bags in happy meals, no dip for kids meals. Ordered a garlic mayo specifically separately, that was missing too. No straws and finally missing a fries. So about £4-5 of stuff missing, when McDonald’s is already a rip off. I always say I won’t order one again, do, and then immediately get reminded why it’s a joke and a waste of money. I am convinced that McDonald’s employees are trained to leave items off of orders to pad the bottom line.

It didn’t arrive to my address!!!!!

All the food was missing just the drinks and ice cream was delivered. Food was cold driver left food on doorstep without knocking

no dips with chicken select meal

Great, availability of outside chairs

Great delivery.......cold food tasted like It had been left on the side for hours

I ordered some chicken nuggets which were really nice and some large fries. The only problem I had were that the fries were missing from the meal.

missing food and drink. absolute joke

it's showing on my app that it been delivered but of time of writing this not been delivered

I thought mcdonalds was fast food, im not blaming the driver, but it took an hour and a half to arrive and I was missing a item, so I have a disappointed son

It's McDonald's...what can you say? Cheap fast food served in well worn premises.