McDonald's in Worcester

Always missing items it’s a joke

Food was hot, on time, and driver was very polite

Food bag was opened and food was missing tried calling and kept putting phone down I will be calling in morning

It’s now half an hour after the app said my order was delivered and still no food if it does arrive it will be cold so won’t be ordering from this macdonalds again it’s now the second time it’s happened First time the driver arrived half hour after

The main part of my order, the breakfast wrap was never put in the bag, despite it being on the ticket!

The coffee served here is not hot enough some times the staff unable to clear the tables as I think they don't employ enough staff here

Delivery driver only gave me half my order!! Sped off before I could ask him for the rest!

It's nothing over than McDonald's

Really great delivery driver. A nice & polite guy.

missing the mcflurry, cold and late l, and this has happened the past 3 times over the past few weeks

McDonald's forgot to put my daughters chicken selects in, there is something wrong with every order!! someone really needs to be given a talking to because it beyond unacceptable!!!

Every few times we go, something is forgotten or wrong. No sauces, missing item, and today was brand new- cheese sticks inside a chicken box! Being a drive away doesn't help, so when going back to get it corrected we don't even get a sorry? It's just plain rude! I shouldn't need to check every item I buy in a large bag to make sure it's all there, I should just trust that it is

no ketchup, last few orders have missed this!

My third order and there’s always something missing. This time it was the fruit bag in the happy meal!

Food was cold & milkshake melted! Rank

it is usually a very good place to eat (close to the uni arena), went here at 11pm and selected table service. instead of walking our food to us, they shouted the number and got us to get our own food. deliveroo wouldn’t ring you telling you to collect it so idk why they’ve done this. the burger was very greasy too. stained my mates £49 tracksuit (urban outfitters).

Food was nice and there wasn’t any flaws decent delivery time too

This is the worst Mac Donald’s in Worcester , they always forget items on the order and food was cold.

3rd time i have ordered from here snd every single time things have been missing.

Missing food.. Cold food. Food was not nice.

Food delivery time wasn’t the issue the food order was incorrect

First time ordering, one burger missing, literally one job, read order and pack food. Incompetent beyond belief.

Shelly and a lady whose name I have forgotten, sorry, were amazing. I really needed some help because of my bike and they did everything they could to help me. I am very grateful. Highly recommend.

Food hot and delivery driver was very polite :)

Food was stone cold chips was hard and like they had been in a fridge nuggets was warmish but hard burgers looked like they had been shook in the box complete mess

I am beyond frustrated with my recent experience at McDonald's. I ordered my food, and it took forever to get to me. When I finally got home, I realized they’d forgotten the fries I paid for. So, I had to drive all the way back to the restaurant, and when I walked in, I stood at the counter for what felt like an eternity while SIX employees just stood around talking, completely ignoring me. Not once did anyone ask if I needed help. This is not the first time they've messed up my order, and frankly, I’m sick of it. McDonald's used to be fast, cheap, and convenient — now it's none of those things. The service is a joke, the food is awful, and this is the LAST time I’ll ever waste my time going there. Ridiculous.

It was cold and there wasn’t enough fries for a large portion

The driver was absolutely lovely. However there was an issue with the packaging of the drinks causing the drink to spill everywhere while being delivered. The food was pretty good though. just a shame I lost out on a drink. Lovely driver though x

food come so cold and chips wuz only half filled

Quick delivery and they got the order right so Kudos. I know this shouldn’t be a reason for a positive review, but given how many times they mess the order up and miss items (sometimes half the order) and then do nothing about it, or advise to go to KFC instead, when you call up. I suppose we should acknowledge them simply doing their job properly.

Staff are helpful that all I have to say

forgot to get my barbeque sauces

I order from just eat an hour ago and order supposed to be delivered in 25 mins it been an hour and app still showing me that my order is preparing. Can’t even cancel this.

Most of food was cold and items missing.. Last time I have a mac Donald's home delivery 😣

Despite reading some poor reviews I ordered, I can say it took 15 minutes in total to arrive! Everything was hot, perfect! Thank you :)

wrong food ordered 3 quarter meals, ended up 1 cheeseburger and fries also was cold anyway.phoned for help told had to call driver? could not find a number as no idea who delivered the food. poor service tonight

food didn't come, couldn't contact the driver when we couldn't find him

Drink spilt all over the food.

driver had multiple places to deliver I was last hence food cold

Really late I ordered at 2.50 it come at 5.18

Great service, friendly delivery. Above and beyond! Thanks and all the best!

Absolutely shocking the food is stone cold appalling service . Driver didn’t even have an insulated bag to keep it warm. Shocking

The delivery driver went one direction and then turned and went another. The drink arrived leaking through the bag. Food was cold.

I seem to have someone else's order

Was left on my door step this is the second bad experience with the just eat drive’s working for McDonald’s

getting really annoyed with ordering and either getting the wrong items or missing or cold food

Always looked after well. A decent McDonald's Would like the table service staff to know where table 18 is. Always watch our food do a few circuits of the restaurant

no lettuce in my burger when order extra!!

The person who delivered was one of the nicest I have ever spoke to in just eat and the delivery’s thank you

My food was not delivered at all so were is my food

not a problem with the delivery got here quick from leaving the restaurant but food cold, would say the delivery person didn't get it warm from the restaurant

delivery driver perfect but food terrible . ordered 6 chicken nuggets and only 5 in the squashed box. no sauce yet again . chicken sandwich looked like it had been rationed , 3 tiny pieces of Lettuce and a splash of mayo.

Did not get my McFlurry ice cream with no Maltesers bits

Never received but said delivered

dont appricate the driver calling asking why ive cancelled my order and he's not even out side my house

it didn’t come ? the order hasn’t arrived

half of the order was missing the food was cold really frustrating the last 2 orders have been messed up now i use this service as im disabled and I cannot drive. I've had surgery so being able to order my children some food is helping me right now. bit now this is happened ive wasted money and my kids still both don't have a meal each they are having to share. I feel very let down I spend alot of money with your company.

A very busy place, great McD but jumbled on the order a bit.

Ordered 2 McFlurrys they weren’t even half full an absolute rip off!!

One patty missing again!! no way of noting this issue!! It should be a straight forward process!!!

Same old Mcdonald with average quick food

After yesterday visit I have food poisoning Quality is horrible and taste very bad Can eat nothing after yesterday visit Avoid this place Really disappointing

Bag came open and food was cold

Let's give a big mention to someone who lavishes attention on five old blokes on a pension Talking 'bout Emma who time after time sends a tremor down our spine With her friendly smile she always goes the extra mile

Went to the wrong road initially, found the house in the end, struggled with understanding numbers

The children's happy meals were cold the fries were cold and horrible as a result my children refused to eat it so not happy

It's a Maccys .... what more needs saying 😂

After a long shift and thought I would treat myself with a late dinner. But yet, when I get home (3 mins drive) Cold chips and burgers and also missing items . Total worth my money and time! Clearly don’t learn my lesson as this is such a common issue.

chicken selects x9 and happy meal b&c fruit shoot was missing from delivery. Had to reorder the chicken selects again, cannot reorder the fruit shoot.This seems to happen quite often.

Everything great but one drink missing! Ordered 5 meals and got 4 drinks! Large strawberry milkshake missing! A shame as everything else was good - even got 6 straws! 🤷🏼‍♀️

The food is nice but almost every time i order There seems to be a missing item This wouldve been a higher rating without this issue

Missing items! Typical of McDonald’s

£30+ worth of food and drink and no drinks with my order! Not happy

awful!!!!! we ordered door for 6. food was delayed and no update. the delivery then got moved to 8:45.

Order food via the app. Very quick delivery. BUT YET AGAIN FORGOT THE SAUCES...it happens every single time

Order came with the complete wrong order, and delivery look over an hour. Worst service.

Driver gave us only 1 drinks when there was another mcdonnalds bag in her big big ! Waited along time to

Food arrived cold. 1hr and 16 minutes from delivery to order.

This is a 3rd time I'm missing items from this restaurant. Absolutely awful.

Yet again food quality just so poor - forgetting items out of the bag yet again. Just can’t seem to get it right ever!

another shocking service, most of my order wasn’t in the bag,

To be honest out of the few in Worcester this is probably the better one. Food is ok but service is better.

Completely wrong burger delivered!

It was cold. How can they not make food that stays warm? Or is it the delivery?? Either way… cold!!!

shocking actually. driver clearly taken our huge order for himself and gave us the wrong order. took my code off me for my order handed me my food and made a quick exit! i wonder why! you work hard all week and treat yourself to be completely ripped off.

delivery the wrong food that was ordered

Despite the food being in time the food recieved was cold. Couldn’t really be eaten and a lot was wasted due to the condition the food arrived in.

Excellent delivery driver very pleasant person

When I say the burger was cold, I mean it quite literally could have come out of the fridge. Like someone forgot to cook it. The fries were barely warm but at least the apple pie was hot. This was a McDonald issue, not a delivery issue otherwise it would all have been cold.

food was cold and we were missing all 5 drinks from our order

Didn’t receive my cheese dippers

Didn’t receive food again. Says it been delivered I saw the driver driving away, made now effort to contact me only because I saw him on the map so I went out there

The food was vile. Tasteless and poor in preparation. Hash browns are greasy and stuck to wrapping. Ridiculous. The McMuffins were dry and cold. Overall very poor

Never have to wait long for food

The delivery time kept increasing. All the fries and the nuggets were cold and 2 drinks were missing

missing chicken nuggets from the order

Very polite delivery driver , order arrived hot and on time.

food was cold. drinks were warm

Just had coffee and ablutions, coffee was ok, bathroom was reasonably clean. Staff friendly. Was a bit chilly due to the constant entry of morning customers.

Ordered a meal deal to try and save money and half of it was missing. Every time we get food delivered 9/10 food is missing. Just means we will now just have to go and pick it up so we can check the order in the store.