Based on 4 opinions finded in 1 websites

Based on 4 opinions finded in 1 websites
Nº 300 in 339 in Worcester
Nº 4 of 5 Other international cuisines in Worcester
Opinions
This review is purely on just trying to book a table, as no reply to several e mails/voice messages i have no choice but to get my frustration out on here!! We are a Worcester Ladies Group with over 100 members, myself and others put several events on each month at all different kinds of venues in Worcester. This is the Worst experience we have had to just book a table!! Celebrating a members 50 Birthday we wanted to book a table for drinks early evening for 15 people.. ( We are going to Cadena first for a Bottomless Brunch which was a breeze to sort for 20 people) Website says if a large group to e mail, which i did 3 times with no reply so i then left 2 messages on mobile number no reply… this was over a couple of weeks. I then decided to just book several tables on line, website showed a few tables of 6 available so i booked 1 table and secured it with a £10 deposit and went on too book the next which said it was unavailable and so were all the other tables!! Within 5 mins of booking the first!! So another member then went into the venue to book on a Saturday but the booking system was down!!! and member of staff called Autumn promised to call back on the Monday and sort it… but she did not!! Eventually we made a second visit the following week and secured a second table of 6 and have been promised the tables will be together… So time consuming just to book a table !!!
Experience99106 . 2024-04-07
MORE AT TripAdvisor
Visited last week during a quiet period...I say quiet it was my wife and I as only people in bar initially. Had a few cheeky cocktails, from an excellent bar lady, thank you, but as we went to leave putting coat and hat on before going outside, several of our friends came in, so we stopped for a chat before deciding to stay a little longer and find a larger table. Just as we were mingling before sitting g down the doorman/ bouncer comes in and faces up to me, saying take your hat off now it's against the rules. Well how rude was this man as I was just unzipping coat to sit down and then remove beanie hat. I said mate I am not a school child I am in process of removing hat anyway. He was very aggressive and rude, and primarily there are no rules posted for hats or coats I could see, this was just his unwritten rule to wind people up. Spoke to bar staff as the guy was so offensive and rude. Guy had another go at me as I left. I agree door staff are a value to stop trouble, but not staff like him who are liable to course more issues than they stop. Really really annoyed................:-(
michael p . 2024-02-02
MORE AT TripAdvisor
The best place to be !! Best staff, best drinks, best atmosphere! I will come back in a heart beat! Everyone should come !!
Striker . 2023-07-06
MORE AT TripAdvisor
Amazing night out, owner so friendly made an effort to check we were being looked after, don't get that in many places now. The atmosphere was incredible and best cocktails in worcester. Highly recommend this place.
Dotty . 2023-07-05
MORE AT TripAdvisor
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178 Opinions
Very racist they didn’t let us in because we are a different colour, the bouncer with the ginger beard is very racist, the last entry is 1:30AM and they let other people in after 2:50AM I DONT RECOMMEND
1515 Opinions
Been here many times and before never been a disappointment but today was a shock. Our order for myself the normal fajitas but today the chicken lacked taste and looked boiled rather than being grilled look. Chips were anemic but just edible. When went to pay the bill I raised the comments from above, was not looking for money off but left disappointed when the server said did you enjoy it?? Sorry that was an insult to my comments about the food.
913 Opinions
We visited this restaurant as a family of 5, having starters and mains. The starters were absolutely exceptional, the grilled octopus and halloumi were great, and the staff were so friendly and welcoming; the owner even came out to talk to us. We would highly recommend this restaurant to anyone nearby, as it is 100 percent worth a drive!