The best restaurants in Telford and Wrekin West Midlands

Ordered a Texas bbq as usual, and I had the app receipt to prove it but when I came back they had gave me a veggie supreme wouldn't do nothing about it and dismissed it.

A lady named caz was on the drive thru this morning and was so lovely and kind to me her service was more than 5 star! Thank you for such a pleasant drive thru experience caz!

Brilliant service hot food very clean

Superb hotel. Very clean and tidy. Staff are very pleasant to deal with. Excellent all round. I would be very happy to stay here again.

Rang and asked to provide some hot breakfast sandwiches for 16 people at 9.20am. I arrived on time and everything was ready, staff were lovely and personable

Ordered a coffee while waiting for the train, lovely coffee and really friendly service. It is so nice for a small station to have somewhere to get a drink.

Love services food was nice and fresh

absolute rubbish service i ordered a meal though just eat the order was put back many times and the ordered never arrived even though the app said it had been delivered i tried phoning a number of times but no one seems to want to answer the phone i will never use burger king at rampart way telford

This place gives me food poisoning every time no care at all taken in delivery boxes come unsealed like some ones messed with my food every time

Baconater, Scotty Too Hotty, Wings and Truffle fries... absolutely great dirty burgers... shame it seems to have closed

We didn't know that this restaurant had changed hands. From the get go things did not seem smooth. My booking for 5 caused them some consternation and after a few minutes we were given a cobbled together table one which was taller than the others (at check-out I challenged them about the booking which I had on my phone - indeed it was in a scruffy book but the designated round table had been allocated to another group). Food was ok but service and customer interaction needs to be drastically improved - with a proper uniform and a smile. Not a good ambience and we have used this restaurant so many times in the past even when it was the Lion Inn with great experiences. I will have to think long and hard about returning - so sad.

My favourite shop. Kind workers. Lots sales, fresh fruit, veg and good meat .

A really poor performance from McDonald's here. I ordered a meal through Just Eat from here. I made the order at around 11:15 for a 12:00 delivery. The delivery driver didn't leave the restaurant before 12:30 and when I got my order (it was only to Lilleshall), all the food was cold. It's like they made the order and forgot about it or the delivery driver was late to collect (even though the app said they'd been there since 11:50) If I bother to try it again, I'll be specifying Newport next to see if they can perform better than Donnington.

Waited by till for an hour on 14th may around 5pm to sort an issue. Seems like delivery is obviously a priority in this store. Ordered food and refused to give me my order and wanted me to pay twice for food I had ordered. Said I ordered to wrong place even though I had proof of receipt. Wouldn't even listen to explanation of what happened and didn't even smile. Really awful service. Been going here as a local for years. Definitely need to sack the lot of them and replace the team if they are leaving customers ignored and making sure their delivery guys get their free drinks and orders fast. Absolute joke. Redhead manager was the one who couldn't sort it out. Looked at us like it was a scam and I've already eaten it. Horrible service. Employ proper employees who can provide satisfying service

Sub pizza was wrapped and heated instead of toasted. Tasted awful. Not even suitable for human consumption. Once prepared badly can only be described as bin quality. Waste of money won't go back there. No real customer service engagement low I don't think they have a clue what a pizza sub is. Badly trained staff in know how of the products they are preparing for customers. No product knowledge. Worst lunch I've had in a long time. Very dehumanising experience. They should close this store down for some other decent restaurant to be put in its place. Good location at present. Plenty of shoppers in the area just bad food. Technology sucks, what next robots. Having trained with subway before covid as a sandwich artist. This is the worst example and experience I have ever had at a subway, the public deserve better. Not bin quality prepared food. If this is the quality they want to serve then they need to move location as the residents of shropshire deserve better. Franchise owner give up and move out or train your staff properly, no one wants you here spoiling our dining out experience. Your not a valued or worthy business owner to be located in Shropshire Newport we have high standards. Subway should shut you down, as not even they would want to eat the food prepared in there.