The best restaurants in South Staffordshire West Midlands

Awful place dirty cup and milk jug tables covered in dirty trays extremely slow service in cook licking her fingers never been any where so disappointed and sissorangisened

Rubbish quality and portion sizes poor, won’t be visiting again. Sign outside saying under new management, good luck if you think you’ll attract customers with the poor quality food served.

My egg and bacon sandwich was superb. Lovely fresh bread, crispy back bacon and fresh runny yolk egg. Made even more enjoyable by being able to eat it outside in the beautiful sunshine. If I were to criticise, it would be the coffee - lacked any flavour! I went for something to eat so can’t comment on the produce being sold.

Ordered through the app, collected food drove 5 miles home to realise it was completely the wrong order. Couldn't do a refund on the phone. Had to drive all the way back with the food to get what I have ordered. Terrible service. Not the first time the order or availability of food at this restaurant as been any good. Rubbish McDonalds. I may say, this isn't the first time my order has been incorrect or any food available -Been when only drinks were available!! Last time I go there. Don't make a special journey to this one. Go to one in town. Or the best one I have been to is Donnington at Telford.

Disgusting Customer Service - I called to order Pizza for my family, firstly I couldn’t understand a word that was said, the man spoke so fast. I was then cut off and so I called back, the man said he was trying to call me back to check my number??. The man who claimed to be “Nilesh”the manager became very angry when I asked him to repeat my options. He became verbally abusive and when I cut the phone off he rang me back 2x swearing and ranting, a lady also swore at me! I reported this awaiting a response as to why Staff feel it’s acceptable to behave in such a manner to their customers. I told the manager I was disappointed with his conduct and will order from Tettenhall Rd as I never had such appalling experience from them when Nilesh said he would ring them and cancel my order there!!! This is the worst customer service I’ve ever had, I don’t know how they feel it’s acceptable and they clearly have no idea how to run a business. I will never order from here again

Great pub and bartender down to earth good for a quite drink with friends.

We walked in the room and walked back out immediately! We should have known what this hotel was going to be like by the Police car parked outside when we pulled up; and Police Man on his way out of reception, as we were on our way in. We ended up paying for another hotel nearby. More like a Hostel than an Hotel. Unclean, blood stains on the bed covers, mould, bad odours - cigarette smoke mainly on corridors. Shower resembled something from a horror movie. Mirror inside wardrobe door broken... we felt extremely uncomfortable being there, so we checked out after 3 mins.

I've ordered a rice box and was more of a salad box with 2 spoons of rice. Whay should I have a 100 characters review if my experience was crap

Disabled toilets out of order. Directed to an alternative that didn't have a working lock. For goodness sake it's hard enough being confined to a wheelchair without the indignity of having to pee in public. The place is a shabby mess that is in need of proper management.

Excellent food, but it's always the same with a chain fast food restaurant. Not much to review really, nothing special.

Excellent service ,the girls were friendly and very quick ,I'll definitely be going back for more extra hot chicken fries

Sadly although wedges were advertised to accompany their pies etc non were available, Should have come this afternoon was the response to my request. Glad I didn't buy anything though, but unfortunately got a Burger from Burgerking next door. Lots of tables and chairs, ALL DIRTY. No staff in site to complain to so wiped the cleanest available to eat at. Then found all bins full to overflowing. Hilton Park services must be the dirtiest, poorly maintained Motorway services in the UK. Most of the food franchises have moved away as very little choice,

I ordered a sirloin steak which was beautiful however this sirloin steak was extortionately priced at £14….I probably could’ve bought a whole cow for that price….and by the way…this is not a restaurant it’s just a butcher’s shop….nice meats but overpriced