The best restaurants in South Staffordshire West Midlands

Only went in for a drink but the service from a lady named Kayleigh im pretty sure was excellent. She's a credit to your team

Disgusting Customer Service - I called to order Pizza for my family, firstly I couldn’t understand a word that was said, the man spoke so fast. I was then cut off and so I called back, the man said he was trying to call me back to check my number??. The man who claimed to be “Nilesh”the manager became very angry when I asked him to repeat my options. He became verbally abusive and when I cut the phone off he rang me back 2x swearing and ranting, a lady also swore at me! I reported this awaiting a response as to why Staff feel it’s acceptable to behave in such a manner to their customers. I told the manager I was disappointed with his conduct and will order from Tettenhall Rd as I never had such appalling experience from them when Nilesh said he would ring them and cancel my order there!!! This is the worst customer service I’ve ever had, I don’t know how they feel it’s acceptable and they clearly have no idea how to run a business. I will never order from here again

Rubbish quality and portion sizes poor, won’t be visiting again. Sign outside saying under new management, good luck if you think you’ll attract customers with the poor quality food served.

This is our local Dobbies, which we visit often. Like this place but do feel carpet in cafe needs cleaning or replacing. Looks very grubby.

Ordered through the app, collected food drove 5 miles home to realise it was completely the wrong order. Couldn't do a refund on the phone. Had to drive all the way back with the food to get what I have ordered. Terrible service. Not the first time the order or availability of food at this restaurant as been any good. Rubbish McDonalds. I may say, this isn't the first time my order has been incorrect or any food available -Been when only drinks were available!! Last time I go there. Don't make a special journey to this one. Go to one in town. Or the best one I have been to is Donnington at Telford.

Great pub and bartender down to earth good for a quite drink with friends.

Food was fine but the hygiene standards lacking. Hairnets and gloves were needed. The toilets were absolutely atrocious, no soap to be found and had to ask three times for a bottle from a staff member who was away with the fairies. Given most passing trade is walkers, some hot water and a bar of soap at a bare minimum wouldn’t go amiss. A missed opportunity to be something much better.

Absolutely shocking experience! Disgusted by the state of the property and the room and lack of cleaning so obviously not done! Brought to properties attention nothing has been done! Do not know how this place is allowed to even be open! If I did not have my son with me I would have slept in the car, would have felt cleaner! Didn’t dare use the bath after the state of the toilet when we arrived! Draw missing of bedside unit, tv and remote wouldn’t work, have zero phone signal and can not get stable Wi-Fi connection! Thick mold on the windows! Please do not stay it’s the worst experience of a hote in my life a

Encantadora señora sirviendo en Costa pero el resto de esto era sombrío y alma. Lo visité en medio de la noche. Los baños estaban arriba, desiertos y a un buen paseo de cualquier miembro del personal - que no se sentía del todo seguro, sin embargo, estaba desesperado y las necesidades deben. Luego tuve que pasear rápidamente al perro por el aparcamiento y eso tampoco me pareció bien. Pasaré por aquí la próxima vez.

Sadly although wedges were advertised to accompany their pies etc non were available, Should have come this afternoon was the response to my request. Glad I didn't buy anything though, but unfortunately got a Burger from Burgerking next door. Lots of tables and chairs, ALL DIRTY. No staff in site to complain to so wiped the cleanest available to eat at. Then found all bins full to overflowing. Hilton Park services must be the dirtiest, poorly maintained Motorway services in the UK. Most of the food franchises have moved away as very little choice,

Took ages to be served, the workers were on their phones, nachos were undercooked, waffle fries were poor and the workers were rude and criticised me for taking some milk. Would not recommend.

Waited over 30 minutes for an eat in order. Dont need to write more than this but I’m required to. So I’ll say it again. Waited over 30 minutes.

Excelente servicio, las chicas fueron amables y muy rápido, sin duda volveré por más papas fritas de pollo calientes extra

I ordered a sirloin steak which was beautiful however this sirloin steak was extortionately priced at £14….I probably could’ve bought a whole cow for that price….and by the way…this is not a restaurant it’s just a butcher’s shop….nice meats but overpriced