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2.5

Based on 36 opinions finded in 1 websites

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Nº 257 in 276 in South Staffordshire

Nº 6 of 6 Seafood in South Staffordshire

CUSTOMERS TALK ABOUT DISHES WITH..fishbattered
Score
OpinionsNoteTripAdvisor362.5

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Rubbish quality and portion sizes poor, won’t be visiting again. Sign outside saying under new management, good luck if you think you’ll attract customers with the poor quality food served.

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Irish E . 2022-04-20

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The owner of this shop is the most vile of people! He has lovely staff who are spoken to like 💩 Once again (too many times now) I gave it another chance. He was banging around chuntering at everyone (not communicating with them) I stood there completely ignored! When I expressed my opinion he became very defensive and told me that it was run how he ran it now! A great chip shop gone straight down the toilet 🚽

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Dave H . 2022-03-11

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I’ve lived near here over 2yrs now and this used to be my “go to” for takeaway food. About 12 months ago it all seemed to go totally wrong! My 4th review on various sites now. I keep giving it a second chance but, every time I go back, it just gets worse! Pricing, availability, manners . . there’s always something. I’ll buy in Wolverhampton or Stafford going forward and Microwave when I get home, against my better judgement. This used to be such a great chippy, whoever owns it now you should be ashamed

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David H . 2022-01-12

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We would go most Saturday afternoons for the medium fish special which was delicious . Chips were beautiful fish nice and white! However haven’t been for a couple of weeks do we decided to try today. Well what can I say the food was appalling! I think the fish and chips were from the day before. Won’t be eating from here again!

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Freddie2005 . 2021-04-24

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Everything you could want from a fish and chip shop - good fish, good chips, good value. Kebabss too!

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Luke Manning . 2021-01-02

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Been here lots of times under the old management and couldn't fault it. Went there again today as we were passing to find it's under new management and when asked for a mini fish special was told they no longer do them and offered us a med fish and sml chips in a cardboard box for £6.50, something I only pay £3.95 for back home. So we left very disappointed and went to our local chippy back home. WILL NOT be going back anytime in the near future and will NOT recommend it to anyone.

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snorbi . 2020-11-23

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Heard lots of good things about the new new proprietors. Gave it a go as not been for ages due to it going downhill over time. Left wanting I’m afraid. The most dreary and drab looking kebabs we’ve possibly ever had. And the rest of our order was distinctly of an average quality dressed up in a fancy cardboard box. I can’t even excuse them for being really busy and rushed off their feet as it was empty when we went in. At £25 for 3 so called specials and 2 kebabs with a small chips it wasn’t worthy of a return any time soon.

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PhilTatts . 2020-10-08

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The chippy is under new management the food is the best ever! the fish are absolutely fantastic. The new owners know how to cook fish and chips!

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phil w . 2020-09-28

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What a difference, new manager more staff no longer waiting ages to be served then waiting ages for the food, chips were the best chips ever had from there, we did start going elsewhere but will be coming back we really enjoyed the food. Well done to the new manager and staff are lovely!

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Sean2212 . 2020-08-30

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never had a bad fish & chips from here, the food is delicious & staff are very friendly. certainly missed going there during lockdown as l had to self isolate due to being high risk but will be going back very soon

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cathy200256 . 2020-08-08

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Used this chippie every couple of months, visiting family, for about 15 years. It went downhill and avoided for the last 3/4 years. Seems to have had several owners. Last lot were dire, and dropped the battered chips, and we dropped them. Visited Feb 2019 after hearing new owner does battered chips. He does, and they are great. Been back several times since. Waiting for a big order to be cooked on a busy evening, and not living locally, I was hanging around for 20 minutes - well worth the wait, our cod, haddock, and battered chips were fantastic. In these 20 minutes I saw the assistant serving and taking the money but doing nothing to offer a friendly service. I wouldn't have her in a customer-facing role. I was quite surprised how rude some people were to the owner, and he was unfriendly back. Most people were polite - just picking up their dinner - with them, he was warm and chatty. Most of the chippies I've used over time have struggled to be consistent, but if he can keep it up, I'll definitely stay loyal.

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John A . 2019-08-13

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This is the best chip shop by far in the village. Staff always helpful and the cod bites for the kids are to die for.

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125carlyw . 2019-04-02

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Would be easier going to a restaurant and sitting down for a meal you would get served quicker! Not the first time this has happened. They tell you they are waiting for the food to cook then give it someone else, then run out, tell you to wait then give it away again! They don’t keep your food warm if waiting for other food either. Took half an hour for 2 orders, staff are slow and rude the manager needs to sort this chip shop out it used to be so much better, Never again will I go there!

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Sean2212 . 2018-12-11

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Been to shop for a family but food was very bad poor quality this place going downhill..... Shame what a waste of time and money .

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juliaalberto1994 . 2018-09-18

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Both the new girl and the owner are miserable, slow service, the chips are hit and miss (mostly as miss and are just a plate of mush), I’d avoid at all costs as it was not enjoyable one bit. The majority of staff they employ seem incompetent.

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reveiwer-231 . 2018-07-05

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Haven't been here for a long time, but heard it had new people running it. Will not be going again any time soon!Both had donna kebab meat and chips. Donna meat was cooked but barely warm and had little taste, chips were dry as cardboard, although not over cooked. Portion size was generous but that just meant more to throw away.Having family who have owned successful chip shops and having also owned one myself, in my opinion the chips were either left over uncooked ones from the night before which had been stored in water, or they had been over 'dry whited' Dry White is something all chip shops use to stop the chips going brown, but when over used makes the chips go hard and dry when subsequently fried.

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Ray R . 2018-06-15

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Nothing special, however, they offer a good range of choice and the chips were very nice when we had them

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AlanT1978 . 2018-04-10

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Not as good as was before at all, staff are slow the food is cold by the time you get home, pies are warmed up in the microwave, portions are very tiny used to be very good but not anymore

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Sean2212 . 2018-03-20

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This used to be a really good chip shop until it went under new management. Now it is over priced for very poor food we bought two bags of chips and two sausages which cost just under ten pound only to find the chips were under cooked. The staff are not polite and were to the point of rude when we questioned the price as this has always been good value for Money.And then to find that most of the food was inedible was truly disappointing!!

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rebecca s . 2017-12-20

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This was our favourite chippy, up until recent. Due to new management, battered chips are alas no more. Very saddened and disappointed by this as they were the tastiest thing on the menu and appear to be worthy of a mention several times in the reviews on this page. Hopefully they will make a comeback in the future. We will be keeping our eyes peeled, but our money in our pockets, as there is nothing else worth visiting for

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Caz R . 2017-09-30

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This has the best fish and chips ln Penkridge the staff always. serve you with a smile and are very helpfull

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bazmag2017 . 2017-06-29

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always gone here when in the area big portions and great value battered chips are smashing worth a visit

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DolgellauDeadlegs . 2017-04-24

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My rewiew of this place in June was fantastic..whats happened? Will not use again..Chips are terrible..

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penkange . 2017-01-07

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Ordered the 2 kebabs and chip special. Requested one kebab without the pitta as for a child who dislikes pitta bread and they refused to serve it that way. Chips soggy and under-cooked. Mean portions compared to other chip shops I use. Cannot recommend.

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Silvergnome . 2016-11-17

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Return visit to this chippy to see if things are better than our last visit. Sadly they are not. Both kebabs short on meat and sauces. The chips, in our opinion, were dry and completely tasteless and are some of the worse we have come...

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Ray R . 2016-11-12

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Una comida buffet con una diferencia. Como pedir comida a la carta. Comer tanto como quieras. Ideal para mujeres o trenchermen!

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penk21 . 2016-10-31

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Ya que los nuevos propietarios han tomado este lugar es el mejor con diferencia. Por chipshop Patatas fritas agradable todo el tiempo y también muy razonable

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Carly W . 2016-06-06

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Called to the fish and chip shop to pick up some items for our Saturday night meal.As we were about to enter we were met at the door by a member of staff, saying you can't enter we are closing the shop.This left us a little confused and when we asked why, the assistant said it was because they had to deliver an order to another customer. How disgusting is that. I will never purchase from this shop again

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Russell P . 2016-05-14

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Service is very friendly , nice clean premises and lots to offer on menu.4 food hygiene rating. The best bit is the batterd chips.

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Crimsondream . 2016-04-23

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I had been at the market/auctions all day and popped in to get some chips for my wife and myself to eat on the way home. There was a long queue which moved very slowly. The staff were pleasant but obviously enjoyed a good chat. One customer had a little girl with him and, when he reached the counter, lifted the girl onto the counter and sat her there. I am from a food hygiene background and this is a big no no. Food is being served on the surface where someone has just had their back side. I had seen a notice showing the offer of normal or battered chips. When I finally get served I was given normal chips - no option offered. The chips were very insipid looking and very dry. I actually left them until I reached home and put them in my deep fat fryer for 5 minutes which did improve them. I could have paid less for a bag of frozen chips and done them myself so not impressed

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Englishguy1 . 2016-03-19

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Use often but not fantastic.Food is often being kept warm for long times of takes ages for chips to cook at busy times.staff are great and do work very hard. Kebabs are ok but often have being sitting for long periods of time

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Matt B . 2015-10-28

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I've used this chip shop on several occasions but lately I think it's got worseThe chips are dry and not many of them,the fish is dry and the roe is wafer thin.and to add insult to injury the prices have gone up does the owner think the people of Penkridge are stupid. I certainly won't be using it again RED

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Red6568 . 2015-07-06

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Go here now and again, often a queue, love their cod & chips, and their chicken kebab special is fantastic !!!!....the staff are nice.... what more can I say.

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penkange . 2015-06-25

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Today our family decided to have a nice fish and chip lunch and at the same time, try out a deep fried Mars bar, as I have always wanted to try one. Well, after standing in line, I placed my order for 2 cod, the girl looked at me and said "we have to cook them"...well obviously so I nodded. I then asked for 2 battered Mars bars...she said no we can't cook them as it will contaminate the oil, plus we shut in 15 minutes (the time was 1:45pm). Battered Mars bars are on their menu! I then ordered a large bag of battered chips. Again, she said no we shut in 15 minutes!!! The cook was talking on his mobile phone the entire time...not very hygienic and extremely rude. This place clearly is more interested in leaving early to go home than customer service. I shall certainly never go here again. Instead we had a lovely lunch at Dobbies Garden centre down the road!

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Emma S . 2014-10-29

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Have used this establishment regularly for many years and although their fish and chips are never the greatest they are generally edible, but on this occasion both the fish and chips were totally dried up. The fish was so dry it had shrunk within the batter and the batter itself was so dry and hard it was difficult to cut into.Both had obviously been fried and left in the warming compartments for far too long.Will be taking my business elsewhere in the future.

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BrianandMarie . 2014-08-29

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