The best restaurants in Newcastle-under-Lyme West Midlands

Absolutely best chicken ever friendly owners and staff top top place been going for years favourite place 👌 you will really enjoy the experience guaranteed

the food just wasn't very warm if I'm honest.

I met a friend and we went there for a catch up. Did not eat in but I took a lamb jalfrazi home and it was beautiful.

Poor pizza, tried to complaint, manager was rude to me

Called in for a quick pint and half nice atmosphere the regular people were very happy welcoming will call again 👍👍

Gone downhill now new owners have taken over, previous long term employees now left aswell due to bullying....Shame! My son being one who's still owed holiday pay which has been passed on to ACAS. New owners tries to say old owners owe it.....you own the business the business owes him!

Avoid Ordered a takeout tonight food eventually turned up only for the Doner meat to smell and taste sour when we rang he said sorry iv just put a new batch on and the other was from the old one foods absolutely shocking when we rang up and asked for a refund we were told they can’t refund the full meal only the Doner meat from each meal ordered even though meal has had to go in the bin

Second time I have given this place the benefit of doubt. You place your order, they take your money and after hours of waiting, they cancel your order. Appalling service and I urge anyone not to order from this place. It's about time people started to boycott these places if they are unable to supply demand and they should be removed from the delivery apps. I'm not sure what it is with Burger King and McDonald's, they obviously think they are too big and are obviously uninterested in customer service because it doesn't matter what customers think. I hope many will start voting with their feet to bring down these untouchable and ineffective franchises for good.

Enjoyable food as always. The only problem was, which was my fault I ordered a 6inch sub instead of a normal footlong which I regretted because the food was yum. Enough said.

Held a retirement party in The Lounge, had booked the buffet option done but outside caterers. Was emailed a large & varied menu, I double checked that everything was included for £15 per head - when it was served there was about 8 platters & no where near the full amount of food off the menu. Certainly not worth the money, it was fresh & looked nice but terrible quantity!! The manager was no help at all, she kept saying she’d come back to me with an answer, I’m still waiting 😡😡

We haven't eaten in this restaurant for over 12 months due to our very poor experience last time. We only went again as our granddaughter was hungry. Firstly the trays were dirty and hadn't been wiped. We then had to wait for someone to take our order and this was only done after our granddaughter went to the kitchen to fetch someone. Next there were no forks, probably due to the fact that most of the tables hadn't been cleared off. The teller said there weren't any clean one and proceed to collect some off the tables and took them to be cleaned. We then waited for approximately 20 minutes to be served. The food was very mediocre and nit value for money. Our general opinion is that the staff don't really want to be there and this is probably due to shortages.....After our last very critical review last year, we won't ever be eating here again...

gets it right every time never had an issue here. pizza is always perfect even mine which i make a lot of changes on. Don’t order from here a load but it’s always a treat when we do

The cafe was very busy which isn’t a bad thing but the food choice is very limited if you need anything gluten free. The choice of main meals is very poor for coeliac sufferers and to say ‘but we have a lot of gluten free cakes’ doesn’t compensate for the lack of choice for warm food. Also the apparent unwillingness to improvise a little with what can be offered is really quite annoying. Come in M&S, coeliac disease is not a new thing or even a fad and a company like yours should be far more able to offer a better choice in the cafe especially at the prices you charge!!

We went here on 13/09/2018 on our way to visit family travelling four hours and stopped off to eat here.Was not expecting much but we had great service and the legendary cod chips and peas and cups of tea were perfect, so fresh and delicious.We were served by Shannon who was lovely. Many thanks.

No idea why so many odd reviews. Staff always lovely. Great place to sit and work, meet a friend or just have some peace. Excellent location off A34 as petrol station + a Subway. Between J15/15 M6 too.