Based on 80 opinions finded in 1 websites
Based on 80 opinions finded in 1 websites
Nº 321 in 365 in Newcastle-under-Lyme
Opinions
We went here on 13/09/2018 on our way to visit family travelling four hours and stopped off to eat here.Was not expecting much but we had great service and the legendary cod chips and peas and cups of tea were perfect, so fresh and delicious.We were served by Shannon who was lovely. Many thanks.
MamaWool . 2018-09-19
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We stopped off here for a bite to eat. The prices of everything is an absolute disgrace. It cost us nearly £12 for 2 packs of sandwiches & 2 packets of crisps to takeaway
MaryannM82 . 2018-04-09
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This service station is awful. So dated and run down beyond belief. The toilets are very grubby. The whole experience was extremely disappointing. Would highly recommend you keep going and stop elsewhere!
Stuggy123 . 2017-10-28
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The worst motorway service area I've ever experienced - NO access for disabled people, particularly wheelchair users or those with other mobility issues,, to the hot food eateries as they are all situated on the bridge over the motorway and the only way to access these places is UP at least TWO flights of STAIRS!!!!!! There is NO LIFT!!!!I have mobility issues and my husband is a wheelchair user, is also diabetic, and we stopped at Keele on a long journey north for some lunch as it was nearing the time he would have needed to eat. We managed to speak with the Site Operations Manager asking the question "how is a disabled person supposed to access the hot food areas?" His reply - we could always go and get something for you and bring it downstairs. Yeah right!! And where would he have expected us to eat the food? In the entrance way to the rest of the services in full view of every other traveller going in to use the facilities? NO WAY!! Total disregard for the Disabilities Discrimination Act. The owners/operators of this services area had the ideal opportunity a few years ago when they upgraded/ refurbished the site to install a lift.Needless to say we did not stop here but travelled just a few more miles up the motorway to the next services where we were able to access the hot food areas and enjoyed lunch there.We will NOT be stopping at Keele again. I would also urge other people with disabilities that would require lift access to the hot food NOT TO STOP AT THIS MOTORWAY SERVICES.
Jeanne P . 2017-09-04
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Este lugar divertido, las plazas de aparcamiento podría destacando.Conduzca a través de Starbucks, que sabía!Los baños están en la parte trasera de todos los establecimientos de comida, así que tienes que pasar por todo. Supongo que sólo quieren que gaste su dinero.Waitrose era buena para coger sándwiches y volver con el viaje.
big-blue-eyes . 2017-07-29
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Estuvimos aquí en una escapada rápida y en la puerta en el camino hacia el metro cuando mi hijo de 6 años vió un "área de juegos" con luces y máquinas. Ella estaba literalmente se levantó sobre las 6 pulgadas de largo el camino de la puerta cuando una mujer vino gritando por ella, ya que era una zona de más de 18 años. Ten en cuenta que el niño estaba parado y buscando, no tocar mientras sostiene la mano de su padre y de señalización. Te juro que tenía su sat torrencial monedas libra en la máquina con una pinta en uno tenía y colillas colgando de su boca el camino nos dijeron. Muy embarazoso e innecesario! ! Si es un gran problema que debería haber barreras o una puerta para detener los ojos curiosos que quieran buscar!
Neverdoll . 2017-07-02
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Si tiene problemas de movilidad, entonces por favor no pare en estos servicios, no hay ascensor para acceder a la primera planta, donde la mayoría de la comida. Se puede acceder a metro, WH Smith, Waitrose y los aseos en la planta baja, pero la primera planta es de tres tramos de escaleras.Votar con sus pies y enviar un mensaje a los propietarios, evitando este sitio hasta que lo hacen persona discapacitados, seguramente en 2017 debería haber sido instalado un ascensor mucho antes de ahora, es su elección pero que no volveremos.
LembyScot . 2017-05-22
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Keele Welcome Break, realmente pone el grave y sombría en la red británica estación de servicio de la autopista. Por desgracia es viejo, cutre y hortera, no fácil de aparcar o acceder a las instalaciones, a pesar de que probablemente vendría de las escaleras y de pie como un descanso de estar en un vehículo.Ir a ningún otro sitio.
JoannaandMatthew . 2017-04-16
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Estuvimos aquí en viaje hacia el sur en la autopista m6. Instalaciones muy pobres para alguien con un problema de movilidad. Todas las instalaciones están situadas en el comer la sección puente de los servicios y sólo hay escaleras para acceder a ellas desde el norte y las zonas de estacionamiento sur también algunos de los servicios sólo están disponibles en un lado para llegar a ellos puede significar cruzar el puente con dos tramos de escaleras para negociar. No es recomendable.
Martin C . 2017-01-25
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17 Opinions
I don’t usually write reviews, but I feel the low ratings for this wonderful family-run soft play are completely unfair. As a local, I visit regularly with my three children, and we always look forward to the delicious homemade cheesecake—it’s my favorite! The food is great quality and excellent value, and my kids absolutely love the experience. It can get a bit crowded, especially during parties, but they’re incredibly affordable, and the kids have a fantastic time. The person mentioned in past reviews is no longer involved in the business. It’s now run by two brothers, one of whom manages the place and offers outstanding customer service. Some of the soft play could use a little TLC, but in my opinion, they’re perfectly safe. Despite the small space, the variety of activities available is exceptional. It’s affordable prices great staff and reasonable prices, mean that it’s a godsend for me and my family.
79 Opinions
Without doubt one of the worst breakfast rolls. The roll was stale and inedible. The bacon was undercooked and the sausages were flavourless. Avoid the food if at possible. A positive note was the happy attitude of the staff, however I suspect this was down to them not being able to eat the food they serve. Lucky people.
8 Opinions
We haven't eaten in this restaurant for over 12 months due to our very poor experience last time. We only went again as our granddaughter was hungry. Firstly the trays were dirty and hadn't been wiped. We then had to wait for someone to take our order and this was only done after our granddaughter went to the kitchen to fetch someone. Next there were no forks, probably due to the fact that most of the tables hadn't been cleared off. The teller said there weren't any clean one and proceed to collect some off the tables and took them to be cleaned. We then waited for approximately 20 minutes to be served. The food was very mediocre and nit value for money. Our general opinion is that the staff don't really want to be there and this is probably due to shortages.....After our last very critical review last year, we won't ever be eating here again...