Cheeky Monkeys in Newcastle-under-Lyme

I don’t usually write reviews, but I feel the low ratings for this wonderful family-run soft play are completely unfair. As a local, I visit regularly with my three children, and we always look forward to the delicious homemade cheesecake—it’s my favorite! The food is great quality and excellent value, and my kids absolutely love the experience. It can get a bit crowded, especially during parties, but they’re incredibly affordable, and the kids have a fantastic time. The person mentioned in past reviews is no longer involved in the business. It’s now run by two brothers, one of whom manages the place and offers outstanding customer service. Some of the soft play could use a little TLC, but in my opinion, they’re perfectly safe. Despite the small space, the variety of activities available is exceptional. It’s affordable prices great staff and reasonable prices, mean that it’s a godsend for me and my family.

Visited here twice over the last fortnight and loved it! Surprised it’s got low ratings. It’s the best soft play I’ve been. It’s great for young kids as it’s smaller than most so you feel more comfortable your kids going off as you can see them or at least find them easily. Clean and tidy too. So much cheaper than other soft play too. Usually £20 for 2 kids for a 1.5 hour play. At quieter times you can stay here as long as you want (we stayed for 3 hours!!)… so for unlimited play PLUS lunch and a drink for 2 kids it was £14 total. You can’t moan at that. Nice decor as well with animal prints on the walls which the kids loved. Had lunch both times too. Lots of choice for adults meals and really tasty. I didn’t have any but you can order alcohol as well as they have a licenced bar. Kids meals great - sandwich n crisps, chicken nuggets etc with chips. Raisins included too as well as a drink. All in an animal style box. Kids loved the food (and my kids very rarely eat anything when we are out!) The staff are really friendly too. Not sure if the guy there owns it or works there but he’s very welcoming and friendly. They do parties too and it looks like brilliant value. Nice little party room and they reserve a part for party guests. Will definitely return soon.

Wonderful play area, my 3 year old loved it. Food was great, good value and the equipment was in very good condition. Highly recommend 🤩

Here at Thriving Futures our children love to visit Brampton park throughout their week with it being their favourite place. We have explored everywhere including cheeky monkeys. Our children love the soft play and talk and role play their experiences from here daily! Our children enjoy developing their social interactions with children of all ages here as well as developing their physical developmen. The staff are incredible and always greet with a smile. The food is fantastic with their ongoing 5 star food hygiene rating. We absolutely love cheeky monkeys ❤️

Visited here recently for a birthday party and the place was alright. I didn't really inspect the play equipment as some of the other reviewers have said this is in need of repair so can't comment on that. I paid for my son to have the play and food which I thought was reasonable for £7. I ordered a baguette for myself and was disappointed that at £4.75 it wasn't actually a baguette but a soft roll. I also think the gate needs looking at. Kids can reach the button to open the gate and frequently open it and leave it open. Not very safe if you've got toddlers who like to wander as mine would've done as young ones.

Went this afternoon with my daughter to attend a birthday party. The place was like a sauna, yes I know we are having very hot weather at the moment, but wow it was so humid no air con in the place. Drinks were extortionate £4.55 for a can of pop and 2 bottles of water. No free drinking water facilties which I thought be law placing serving food were suppose to have? My daughter has ended up with a few scruff marks on her knees. As the steps into the ball pit have two tears in, exposing the foam underneath, twice she tripped on the gap. I can't comment on hot food as my daughter had sandwiches at the party, they were OK but not amazing quality. The place needs a good clean and patched up in places. Won't be going back in a hurry.

The food is overpriced and of a very poor quality. Service was poor and the place was dirty. Avoid at all costs.

The food is amazing and the rest of the staff are lovely and friendly. Sadly I won't be going back because the owner decided to walk up behind me, squeeze my shoulder and ask if I was texting my boyfriend. Clearly this person has little to no idea about boundaries, especially boundaries towards single women. [For those who are wondering, I was only using the cafe area which is for everybody, I wasn't there with children for the rest of the establishment].

Visited for the first time and was greeted by a very rude man telling us we couldn't take our own food and drink in, the drinks we had were brought from there 🤷‍♀️ whilst trying to pay another man (employer) was hitting my pushchair with the gate, repeatedly saying I need to shut the gate, no manners at all. Staff all very miserable. Inside there was a tiny area for our 1 year olds, with a steep slide that left the kids landing on the solid floor. There was dirt everywhere, equipment split and damaged, black mold on the tube they crawl through. Will definitely not be returning.

Rude old man who owns the place. No under 2s area on the weekends (website doesn’t tell you this). Cramped, too many kids playing. Vodka sold at the counter.. says it all really. Our one year old couldn’t physically play in here. Looks dirty. Would never come here again.. couldn’t wait to get out.

Visited with 2 young children on Sunday morning 10.30am. Absolutely full of drunk parents downing pints if Stella and cider. Slurring abuse at their kids and even running riot around the play area themselves! Not giving a second thought for the other children they were bumping into! Why serve alcohol in a children’s soft play? Will not be visiting again.

My son and I were walking the dog and dropped into Cheeky Monkeys for a couple of cans of drinks - a Coke and a Dr Pepper. I waited outside and gave my son my card. He came out and told me it had cost him £2.20 for two cans of drink that were both clearly marked ‘Multipack can. Not to be sold separately.’ I went in to check this price with the owner and in quite a surly tone he confirmed it was indeed £2.20 for two cans. Absolute rip off and horrible attitude. Will never go back in here again.

Miserable old man. The sons are friendly. Sauces cheap and nasty poured into ketchup and h p sauce bottles. Pricey for what it is.

Visited today. Was quiet and well organised. Could see regular cleaning and sanitising in place - encouraged to wear a mask but felt friendly and welcoming in there also. We will be back again.

My 5 year old has been fed up with lockdown. Despite various vists to Luds church, Thors cave and various other places, he's been craving a soft play experience. These guys have opened up, put in excellent measures, and the kids had an amazing time.

Excellent value for money. All the children enjoyed the play area the food and entertainment. This was all included in the price. The family who run it are all very friendly. We are hoping my granddaughter can hold her second birthday party there.This venue was recommended by a work colleague who's daughter asks to have her birthday there every year.

I visited this place once before in August 2019. I was advised that new toilets were being worked on. The one existing toilet for staff, parents and children had 1 soaking wet towel for people to dry their hands on. 6 months later nothing has changed sadly. The children loved it here and it is a business but on entering the building the owner quickly asks "do you want fruit shoots." We needed time to settle the children in and there was a birthday party so it was busy. There was a blue box perched precariously on pipes just above our heads. It looked as though it was there to catch water when it rained but didnt look overly safe. Food purchased is reasonably priced but not wonderful quality. The children did enjoy it but I kept wondering whether the staff had washed and dried their hands. One toilet and wash hand basin really arent enough for all those people.

I have been to many children's play areas and eaten at many places over my life. I have always sought to be positive in my reviews about places I have been, yet I find my self struggling with this venue. We popped in for lunch...