GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.4

Based on 1.356 opinions finded in 4 websites

site_photo4

Nº 280 in 365 in Newcastle-under-Lyme

Nº 36 of 47 Other cuisines in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..meatcreamsandwichtunasaladcheesecoffeechicken

comment_iconOpinions

Just eat driver went to the other end of the city so food was cold

site_logo

jodie . 2024-10-03

MORE AT Just Eat

Food was cold and I asked for it to be toasted

site_logo

Nyree . 2024-09-26

MORE AT Just Eat

Very patient driver, thank you very much!

site_logo

Alexander . 2024-09-23

MORE AT Just Eat

food wasnt even cooked half the stuff missing from the sub sandwich wont be using here again

site_logo

carlie . 2024-09-18

MORE AT Just Eat

Cold Coke together with toasted sandwich... They should pack it apart. Don't make sense.

site_logo

Jessica . 2024-09-16

MORE AT Just Eat

Food is cold , delivery time kept changing

site_logo

Ross . 2024-09-15

MORE AT Just Eat

Delivery was fast! But the guy never got out off his car too give me my food, sat outside for 5 minutes and drove off with my food!

site_logo

Ronan . 2024-09-13

MORE AT Just Eat

Perfect! Rotisserie chicken made a comeback, can’t get enough of it! People you need to try it! So tasty! 10/10

site_logo

Harley . 2024-09-04

MORE AT Just Eat

Never had a bad meal from this subway! Perfect as always! 10/10

site_logo

Harley . 2024-09-04

MORE AT Just Eat

My lord! Asked for double meat and got it for sure! Monster sub, fresh and tasty! 10/10

site_logo

Harley . 2024-09-04

MORE AT Just Eat

Im SO happy the rotisserie chicken is back! Absolutely stunning sub! 10/10

site_logo

Harley . 2024-09-04

MORE AT Just Eat

I never received my order and was told on app it was delivered

site_logo

Tommy . 2024-09-01

MORE AT Just Eat

Food not right no sauce on 2 of the subs no cheese on another and cookie burnt

site_logo

Joanne . 2024-08-31

MORE AT Just Eat

no red onion on two of sandwiches

site_logo

Ken . 2024-08-30

MORE AT Just Eat

To lazy And tge didn’t respect the customer

site_logo

Hamza Uk . 2024-08-14

MORE AT Google

The food was tasty but I ordered 3 cookies and only received one. 🙄

site_logo

Paul . 2024-08-10

MORE AT Just Eat

Rude staff members, rolling eyes at a simple request. Grunt and stare at you as if you were an inconvenience to them. 0 customer service skills. Plain rude.

site_logo

Lucie Waltho . 2024-08-10

MORE AT Google

First time ordering subway asked for it toasted it wasn’t sandwich was very soggy did not enjoy it one bit missing my quavers and Coca Cola it happy with this at all

site_logo

Sean . 2024-08-02

MORE AT Just Eat

Very very poor customer service. I am surprised how this store remains operational. We arrived at 7.30pm to order food and were told they'd closed (closing time on the door stated 8pm) We questioned this with them and their somewhat rude response was that they had to pack away so they could be closed at 8pm. If this is the case then they need to change their opening time signage. Very very poorly run store.

site_logo

Rachel R . 2024-07-29

MORE AT TripAdvisor

Delivered quick and still warm, thank you!

site_logo

Roxanne . 2024-07-21

MORE AT Just Eat

I'm missing 2 parts of the order! The meatballs and the drink

site_logo

Shannon . 2024-07-17

MORE AT Just Eat

Both drinks incorrect, sandwich toasted when it should not have been

site_logo

Tom . 2024-07-15

MORE AT Just Eat

It was cold and my drink was missing

site_logo

Leigh . 2024-07-08

MORE AT Just Eat

did not arrive at the right address never turned up had to order a second time round

site_logo

Annie . 2024-07-07

MORE AT Just Eat

order came with no veggie patty on it. no cheese and it wasn't toasted like I asked for. I paid £11 for some veg on bread. shocking.

site_logo

Holly . 2024-07-03

MORE AT Just Eat

Praise the lord that the rotisserie chicken has come back! Best subway i’ve had in ages for this reason!

site_logo

Harley . 2024-06-29

MORE AT Just Eat

They gave me the wrong sandwich then decided to blame the driver even though I recieved everything else off my order. Then told me to reorder a sandwich so I could get the orginal one that I ordered and give it me that but be charged for another one. Then they changed there mind by telling me to wait for the manager that wouldn't be in till 2 o'clock.

site_logo

beth . 2024-06-25

MORE AT Just Eat

Got given wrong order, given way less than what I paid for. I expect a full refund.

site_logo

Jacob . 2024-06-20

MORE AT Just Eat

Unfortunately the footlong sub and fries were freezing. The fries were soggy and wet and all stuck together inedible. The caramel sauce for the churro is missing completely. A meal much needed and looked forward to ruined.

site_logo

Gemma . 2024-06-17

MORE AT Just Eat

never arrived and was left somewhere else and told to collect it ourselves without telling us where ! get better drivers it's not fair

site_logo

Gemma . 2024-06-15

MORE AT Just Eat

2 hours to come and qas freezing cold

site_logo

Jodie . 2024-05-30

MORE AT Just Eat

Delicious and delivery man was very polite

site_logo

Kate . 2024-05-27

MORE AT Just Eat

The food was black and I couldn't never eat it

site_logo

Martin . 2024-05-19

MORE AT Just Eat

I DIDN'T ASK FOR IT TO BE WARM... I PREFER MY SANDWICH TO BE COLD...

site_logo

Charlotte . 2024-05-14

MORE AT Just Eat

Wrap was good and filling. Probably because of the size ordered.

site_logo

Segun . 2024-05-13

MORE AT Just Eat

ordered food at 2.15 and turned up at 4.15. It took 2 hours and eta kept bouncing all around at one point it said latest was 4 45. An absolute joke, Drinks came warm too

site_logo

Kayleigh . 2024-05-13

MORE AT Just Eat

chicken always fill of gristle not appealing, lettuce also looked really old. Food was expensive for what it is. Items missing again. A few orders back I was missing a cookie so I left a message in the box saying please remember both cookies and none turned up. missing items again today. its not good.

site_logo

Kayleigh . 2024-05-11

MORE AT Just Eat

Food was cold, sandwich was missing added extras. Poor and will not use again

site_logo

Adam . 2024-04-28

MORE AT Just Eat

Who ever made my sub needs a pay rise. It was amazing thankyou whoever was on shift 🙌 😄

site_logo

jodie . 2024-04-18

MORE AT Just Eat

Bunch of idiots work there and never get your order right. Supposed to be a fully loaded chicken sub.

site_logo

Martin Oakes . 2024-04-12

MORE AT Google

They fully mocked 2 disabled women in front of me with their colleagues who caused no issues and I had to call them out on it, it was wrong.

site_logo

Dale C . 2024-04-12

MORE AT TripAdvisor

i never recieved my order. the order was marked as delivered. I rang the restaurant and they said they couldn't help me because it wasn't the restaurants usual driver. I'm absolutely appalled.

site_logo

Samantha . 2024-04-05

MORE AT Just Eat

Came here with my family today. Two younger staff members working. My partner ordered the food and the young lad serving him kept on huffing and rolling his eyes. Staff are really rude for no reason what so ever, won’t be coming here again.

site_logo

Yasmine Hughes . 2024-04-04

MORE AT Google

Food delivered 35 mins late and was cold

site_logo

Katarzyna . 2024-04-03

MORE AT Just Eat

Not the best food. Service was OK. Soggy sub my son wouldn't eat, old dried out salad. Onions were slimey. Staff were just pushy and kept Trying to get us to order double everything and extras.

site_logo

Helen stevens . 2024-04-02

MORE AT Google

Every single time I have ordered from here I’ve been over charged from the same 2 people working late evenings. I’ve corrected them every time and then they change it. They try to over charge so be careful.

site_logo

Loretta Harrington . 2024-03-30

MORE AT Google

food was ordered at 1pm and didn't arrive till 3pm. the polish driver was very rude when ask why the delivery was so late coming up with two different excuses. this driver should be fired cause he's unprofessional and doesn't give one about the customer or being a just eat driver.

site_logo

Kayley . 2024-03-27

MORE AT Just Eat

Food cold because of drivers delay, sauces spilled in the bag

site_logo

Eniola . 2024-03-27

MORE AT Just Eat

I havent recevied my order, is this a joke?

site_logo

Roy . 2024-03-23

MORE AT Just Eat

You guys should warn when drivers are far and few between because I would have ordered something else from somewhere else.

site_logo

Kathleen . 2024-03-21

MORE AT Just Eat

delivery times kept changing and took just over 2 hours to turn up

site_logo

Lindsey . 2024-03-18

MORE AT Just Eat

Cold like it had been in the fridge for the last hour and had never seen cheese in its life. Lesson learnt earning junk food via second par online cowboys. How to ruin something simple.

site_logo

Matthew . 2024-03-18

MORE AT Just Eat

Food was freezing cold when it got the veg had made the bread all soggy like it had been left for a while

site_logo

Sydnie . 2024-03-05

MORE AT Just Eat

Ordered 2 subs with cheese and paid for extra and none of the subs had it on!

site_logo

Amelia . 2024-03-01

MORE AT Just Eat

Forgot my ice cream which I paid for.

site_logo

Isah . 2024-02-28

MORE AT Just Eat

I have an issue with this subway 2 times. I order my food from Just eat. The first time, it took over 2 hours for the food to be delivered and they shop had closed before I had the chance to sort my order out. The second time, I ordered myself and friends the create a 6 inch sub each. I personally don’t like cookies, so I paid the extra £1.29 for the ben & jerry’s ice cream. The ice cream was missing from my order, I rang subway asking if they could refund the ice cream or deliver it- their answer was “if you order another meal, they’ll add an extra ben and jerry’s in my order” I replied with “So I have to spend another £10 just to get the item I have already paid for” the guy on the phone was rude, wouldn’t tell me his name so I could go in and ask the next day as they are closed now. he eventually put the phone down whilst still on the phone, ignoring what I was saying. I stayed on the phone for a total of 13 minutes to find out what was going on, the majority of the time- he was ignoring me. I ended the phone to call them back as I thought they were being so rude towards me and when i rang them it said user busy (not sure if they can but i believe they blocked my number). I am not happy at all with the customer service and with it being the second time having a problem with them, this is not okay.

site_logo

niamh sharp . 2024-02-25

MORE AT Google

Only thing is.. we payed for 6.19 for ice cream but there was none just the subways?

site_logo

Mel . 2024-02-23

MORE AT Just Eat

Food was great thank you. I don’t normally like Subway food … but the food from Newcastle under Lyme was absolutely delicious. Loved it. Well done, nice to find decent staff in a Subway at last. Will definitely be ordering again sometime soon. Thank you.

site_logo

Loraine . 2024-02-12

MORE AT Just Eat

The food i had ordered was wrong, hash browns undercooked and hard to chew and missing drink for the meal deal the only think I don’t have a complaint about was the cookies , really not happy about this at all and unfortunately can’t find where to request a refund or I would have!

site_logo

Shannon . 2024-02-05

MORE AT Just Eat

Wasn't toasted and had the wrong fillings

site_logo

Emma . 2024-02-04

MORE AT Just Eat

The guy read halls student accomadation as hill

site_logo

Jack . 2024-02-04

MORE AT Just Eat

Brill food. A lovely chatty delivery driver. Which is rare nowadays

site_logo

Amy . 2024-02-02

MORE AT Just Eat

Foodd was warm and the drink was cold lovely sandwich but you Gave me the SMALLEST cookie I’ve ever seen

site_logo

Alarnah . 2024-01-24

MORE AT Just Eat

Wrong ice cream and cookie: I asked for cookie dough was sent caramel chew chew and asked for a chocolate cookie was sent a rainbow cookie...

site_logo

Charlotte . 2024-01-23

MORE AT Just Eat

Won't be going back. They look at you like an inconvenience, don't understand you then even when you repeat yourself 4 times they still get it wrong. Also charged me £1 just to choose a salad, which completely defeats the object of going to Subway in the first place... Also if there was any pork in those meatballs I'm Sadam Hussain.

site_logo

Matt . 2024-01-14

MORE AT Google

I'm so annoyed after giving them another chance. Appalling service everytime we've come here. Zero customer service, don't order meatballs, you'll get vegan 'meat' balls, no napkins, sloppy sandwich, no thank you, nothing! The atmosphere is terrible too and doesn't look clean. Will never visit here again.

site_logo

Laura Edwards . 2024-01-14

MORE AT Google

We had to wait an hour for the delivery. One of the tuna subs was not was was order. Both tuna subs came the same but That wasn’t what was ordered. One should have have jalapeño, lettuce, cucumber, onions, pickles. And the other should one should have had tomatoes and sweetcorn but they both did.

site_logo

Megan . 2024-01-12

MORE AT Just Eat

The food was soggy and had drink spilled all over and we didnt even order drinks

site_logo

Dan . 2024-01-10

MORE AT Just Eat

Order was freezing cold and missing items

site_logo

chloe . 2024-01-09

MORE AT Just Eat

The brink didn’t come and not what we wanted

site_logo

Kori . 2024-01-03

MORE AT Just Eat

We never received our order. The driver delivered the order to the wrong house and when I rang the store to help, they refused and said I need to take it up with Just Eat. I've contacted Just Eat and no reply. Would love it if someone could help me further with this as I'm now out of pocket.

site_logo

Dacey . 2024-01-03

MORE AT Just Eat

Brill New Year’s Day service, thank you 😊

site_logo

Rachel . 2024-01-01

MORE AT Just Eat

Food was missing items and what was there wasn’t nice

site_logo

justin . 2023-12-29

MORE AT Just Eat

Delivered the wrong food completely

site_logo

Ethan . 2023-12-28

MORE AT Just Eat

The food was an hour late from the requested time, so it was all cold

site_logo

molly . 2023-12-22

MORE AT Just Eat

predicted to be here by 3 and was extended to 4pm. Thankfully came in time before work

site_logo

Brandon . 2023-12-22

MORE AT Just Eat

Food says delivered and hasn't been. Nobody has knocked. Cctv shows nobody has arrived

site_logo

Samantha . 2023-12-18

MORE AT Just Eat

Food was freezing and not toasted

site_logo

H . 2023-12-10

MORE AT Just Eat

My sister ordered from you last night and both her and my brother have food poisoning.

site_logo

Bella Rose . 2023-12-09

MORE AT Google

Over two and a half hours from ordering to delivery isn’t acceptable service. According to the app the poor courier waited at the restaurant for over an hour!

site_logo

Mick . 2023-12-07

MORE AT Just Eat

food was nice but waited almost an hour

site_logo

Isabel . 2023-12-06

MORE AT Just Eat

First time we've had an order correct and all together

site_logo

Charlotte . 2023-12-06

MORE AT Just Eat

food was good as always - delivery driver was awful, very rude

site_logo

katie . 2023-12-04

MORE AT Just Eat

I have not recieved order I need a refund

site_logo

Dominic . 2023-11-29

MORE AT Just Eat

Food was cold even though sub was ordered toasted. Side of Nachos cheese which should be melted was still just grated cheese in the box but then nachos were soggy and wet with that much sauce on, and no jalapenos on them either. Only ate under half as it wasn't that nice at all. Maybe something needs to be done with the transportation side of the food to keep it hot too.

site_logo

KIMBERLEY . 2023-11-28

MORE AT Just Eat

Food was ok but bottle of coke missing. I tried to contact them but could not get no answer.

site_logo

Lisa . 2023-11-26

MORE AT Just Eat

The delivery was a bit late but the driver was very friendly so made up for it. My order was missing an item which was frustrating but all in all was still warm

site_logo

Ellie . 2023-11-24

MORE AT Just Eat

Ordered nachos they were burnt and couldn’t find the cheese on them. Threw them away

site_logo

Diane . 2023-11-19

MORE AT Just Eat

Nachos had no toppings on cheese in middle

site_logo

Michelle . 2023-11-18

MORE AT Just Eat

I came at 9:30 pm , the staff looked uncomfortable and just wanted me to get out . I ordered grilled chicken , the sandwich was ok

site_logo

bader almater . 2023-11-16

MORE AT Google

So for the first time ever tonight I have been told if I wanted to have salad on my sub it was going to cost me extra! The service from darshan was absolutely appalling. I thought subway was all about making a sandwich how you want it!! Will not be going again to this store never have any issues with the one in Shelton or the one in milehouse

site_logo

holly Morris . 2023-11-12

MORE AT Google

Absolutely terrible! Wouldn’t bother ordering from here the wait times for delivery are longer then planned! I waited an hour and half from somewhere that’s 5 minute drive! Food was just about edible as was cold and nachos had dried and gone hard! Spoke to a man on the phone in store to ask where my order is and if they had received it to which he said it’s not up to him it’s just eat… i simple wanted to know if my order was in store!! Rude! Don’t waste your time here!

site_logo

Francesca . 2023-11-10

MORE AT Just Eat

Food was cold and item missing from order again

site_logo

eric . 2023-11-04

MORE AT Just Eat

No tuna wrap at all instead replaced with 6 inch sub that wasn’t tuna either.

site_logo

Nathan . 2023-11-03

MORE AT Just Eat

Got my order wrong and came cold

site_logo

Dj . 2023-11-03

MORE AT Just Eat

It came very late, I orded it at 11.20 and it arrived at 12.20 I expect maximum 30 mins.

site_logo

Megan . 2023-11-02

MORE AT Just Eat

Food came lovely and warm thankyou

site_logo

Sophie . 2023-10-29

MORE AT Just Eat

ordered for work brake around 1h before arive 45 delay newer again just eat is just waste time

site_logo

artur . 2023-10-19

MORE AT Just Eat

The sub was great, ice cream & drink as expected for the brands, the cheese melts tasted gross for some reason though 🤔. I’ve had them before and liked them, but this order’s tasted vile 🤢.

site_logo

Ryan . 2023-10-19

MORE AT Just Eat

An hour late and food was cold what a disgrace

site_logo

Brooke . 2023-10-18

MORE AT Just Eat

Similary restaurants in West Midlands

restaurant_img
3.5

349 Opinions

location-iconHigh Street
Other cuisines
outdoor_seating_162239takeaway_162239delivery_162239

Friendly staff, excellent well cooked food from a good selection on the menu. Our dogs were also welcomed. Will definitely go again.

restaurant_img
3.6

715 Opinions

location-iconUnits 2&3, The Ironmarket
Other cuisines
outdoor_seating_204291takeaway_204291delivery_204291

Lovely comfortable cafe right on the high street and lots of space inside - comfortable chairs tables and sofas all available. Coffee a little strong for my taste so be aware of how much milk you need -

restaurant_img
3.6

249 Opinions

location-icon199 High Street
Other cuisines
outdoor_seating_218804takeaway_218804delivery_218804

Great food and great service 👍 our favourite pub

restaurant_img
3.6

251 Opinions

location-iconFreeport Shopping Mall Pit Lane
Other cuisines
outdoor_seating_200516takeaway_200516delivery_200516

Nice cafe, only thing could improve on, is time, it takes to serve people

restaurant_img
3.9

390 Opinions

location-icon41 Bridge Street
Other cuisines
outdoor_seating_215703takeaway_215703delivery_215703

Absolutely the worst pub in any st post code There was a open mic a few weeks ago when we attended some great singers where on one sang a England foot ball song 3 lions non offensive non family friendly song o it was at 9.45 and only adults in the pub Then all of a sudden the bar staff went and turned the sound system of and stopped all other singers as they said no English foot ball songs while we're in the soden euros and in the final We're proud to be in English and sing our songs with pride but your staff attitude needs to change !!! If I could give a 0 for stars I would I will never set foot in this place again