The best restaurants in Newcastle-under-Lyme West Midlands

We haven't eaten in this restaurant for over 12 months due to our very poor experience last time. We only went again as our granddaughter was hungry. Firstly the trays were dirty and hadn't been wiped. We then had to wait for someone to take our order and this was only done after our granddaughter went to the kitchen to fetch someone. Next there were no forks, probably due to the fact that most of the tables hadn't been cleared off. The teller said there weren't any clean one and proceed to collect some off the tables and took them to be cleaned. We then waited for approximately 20 minutes to be served. The food was very mediocre and nit value for money. Our general opinion is that the staff don't really want to be there and this is probably due to shortages.....After our last very critical review last year, we won't ever be eating here again...

Far to expensive for what it is. We had asmall and a large chivken kebab, for the ridiculous price of £21.60. For a few £ more, we could have gone to a restaurant. To be honest the food is OK, but grossly overpriced.

Love the food from here, it's the FIRST TAKEAWAY SHOP I'VE EVER GIVEN MORE THAN ONE STAR, EVEN MACCY D'S 🤢🤢🤮..

Consistently deliver the wrong food, and miss items out entirely. Food quality is poor and customer service is even worse. Don’t waste ur time

Great experience the carvery is well prepared a good proportion of meat is available an the atmosphere is very friendly and helpful caring staff would recommend very good place to dine out

The organisation here is poor. Only one way in which is not clear. The car park is completely the other end from the entrance with no directions. Food was standard and not really service with a smile.

Stopped at Keele especially to have a KFC. There was no food available at all. After finding the Kidderminster branch closed when it should have been open the previous day, this really was the icing on the cake! How do KFC manage to stay in business, when you can't actually buy anything! Rubbish.

The spoon for their soup was very flat. No pepper for the soup either. They should keep a few sachets of pepper if they are going to sell soup.

chicken value boxes are ace, plenty of meat in the boxes delivery is quick food red hot no complaints from me

Hour and half still not here and when I call them it’s user busy joke could of made popcorn chicken my self in that time

gets it right every time never had an issue here. pizza is always perfect even mine which i make a lot of changes on. Don’t order from here a load but it’s always a treat when we do

Awful. Cold poached eggs and cold toast for one meal. The 2 other veggie breakfasts came without butter/spread and was missing half of the ingredients....£6 for 2 veg sausages a hash brown a brown dollop of avacado and 1 slice of dry cold toast. Won't be coming back...£17 wasted.

Terrible experience. After nearly two decades in the hospitality and catering industry I can safely say this was quite possibly the worst dining experience I've ever encountered. I've never written a negative review about anything before but felt compelled to do so in this case!!! Whoever is in charge of this establishment may seriously need to give their head a wobble and re-evaluate their chosen career. Shocking customer service to reslove issues to add insult to injury. Highly advise to avoid like the plague.

went for Christmas day dinner with our family.booked for 2pm.At 2 35 we had starters.was told main was being plated up.at 3pmsaid they late.we asked what was goingon the waitr made more excues,walking on laughing.people were seated and was told meal was being plated.it was disgusting.my husband and are pensioners .at 4.15 we told them we were leaving and not paying for a meal we did not have.to our shockwas from our daughter who had booked got the families meals at 5 15.they put our mealsin to contaners as a takeway.top it all chareged her £62.00 for the meals we didnt have.it spoiled our christmas day.we will never again.also will not recomend anyone to go there.