Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 343 in 365 in Newcastle-under-Lyme
Opinions
Awful. Cold poached eggs and cold toast for one meal. The 2 other veggie breakfasts came without butter/spread and was missing half of the ingredients....£6 for 2 veg sausages a hash brown a brown dollop of avacado and 1 slice of dry cold toast. Won't be coming back...£17 wasted.
Dee W . 2023-11-12
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Dirty cafe, struggled to find a table that was clean so had to move someone else's dirty plates. Food took an absolute age, 40 mins for a bacon bap which was ok but the 2 rashers of bacon were so thin and avocado, eggs and toast. The toast was just warm bread and the avo was spread like butter it was that thin. 2 stars for the eggs. Coffee cold. Dreadful experience will not return again. The cafe was busy yet I think the person cooking the food went on a break as for 20 minutes not a single plate of food came out the kitchen.
Carllb1 . 2023-07-17
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the sticky toffee pudding was DRY will never understand how sticky toffee pudding can be dry they managed to burn a steak pie would not recommend go milehouse instead they also don’t have forks or cups the knifes aren’t even clean i would rather lick the sink clean than eat that no offence but full offence was poo lol
ruby b . 2023-03-05
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Well the food looked nothing like the menu pictures but it was nice food. Fish and chips were very good, light batter on the fish not greasy. Peas were a bit bland and cold. Tables are dirty and sticky, best to take a wipe and clean your table. Not bad though.
Carllb1 . 2022-10-28
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If there was a minus star button id press it !! Local Morrisons but never eaten in their Cafe before and won't be eating there again. From the second we collected the unwashed trays to my 16 year old Son saying under his breath "Boy its minging in here" we really shouldn't have got as far as the till but we did as we were meeting with a Friend for breakfast. The poor man who was on the till, table cleaning and taking all food to the tables couldn't have been more plesant and helpful so ile dedicate the one star im forced to give to him! He was literally a one man band with one other in the kitchen. Tables were dirty but dont think that was his forte tbh. Our Friends breakfast arrived a good ten minutes before mine and my Son's Cheeseburger which was bad when we were together ordering and gave the same table number. When the food did come it didn't really live up to what is shown on the photo's, especially my Son's, Cheese burger was very bland. No sauces on show, you are given one brown and one red sachet with your meal which doesn't cover a button mushroom 🙄 My Son and me didn't get any so had to ask. My black pudding was missed, but I couldn't bring myself to mention it to poor man as he was already run off his feet. He did bring it out apologising 10 minutes later but by this time the dirty cutlery was already putting me off what was infront of me 🤢 Bacon not seen the pan, stale beans, over cooked egg, undercooked sausages and slimy mushrooms....ile not go on. We all paid for a large fizzy drink, not cheap to find them lacking fizz an the machine not functioning properly. Poor road runner, the man said it had probably not been cleaned out and told us to get a bottle of pop instead. He then closed it down, I hope im not ill as I drank mine before he offered us the bottles. My breakfast at £7.49 certainly wasn't worth it. My photo's unfortunately make the food look edible 🤣 My Son said he hoped his cheesecake hadn't gone off. Basically more staff are required including a cleaner and a decent Chef!! Would not advice to waste your money here nor risk being poorly from lack of cleanliness! The one at the Milehouse isn't much better but has more Staff.
harveysworlds . 2022-07-14
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6 Opinions
Terrible experience. After nearly two decades in the hospitality and catering industry I can safely say this was quite possibly the worst dining experience I've ever encountered. I've never written a negative review about anything before but felt compelled to do so in this case!!! Whoever is in charge of this establishment may seriously need to give their head a wobble and re-evaluate their chosen career. Shocking customer service to reslove issues to add insult to injury. Highly advise to avoid like the plague.
27 Opinions
Do not order from here. Food quality and hygiene issues clearly. Sent us the incorrect sundaes and then were asking for us to send them back for a refund after we had opened the sundaes instead of resending us the correct sundaes. Manager and staff are incredibly rude. If they think they were going to re sell the sundaes that were opened that is utterly disgusting. Im pretty sure that is against food saftey to be doing that or asking back for an order they messed up and then refusing refund when we mentioned we opened the sundaes. Of course we had to open the food to check it. The level of incompetence is un matched.
8 Opinions
We haven't eaten in this restaurant for over 12 months due to our very poor experience last time. We only went again as our granddaughter was hungry. Firstly the trays were dirty and hadn't been wiped. We then had to wait for someone to take our order and this was only done after our granddaughter went to the kitchen to fetch someone. Next there were no forks, probably due to the fact that most of the tables hadn't been cleared off. The teller said there weren't any clean one and proceed to collect some off the tables and took them to be cleaned. We then waited for approximately 20 minutes to be served. The food was very mediocre and nit value for money. Our general opinion is that the staff don't really want to be there and this is probably due to shortages.....After our last very critical review last year, we won't ever be eating here again...
79 Opinions
Without doubt one of the worst breakfast rolls. The roll was stale and inedible. The bacon was undercooked and the sausages were flavourless. Avoid the food if at possible. A positive note was the happy attitude of the staff, however I suspect this was down to them not being able to eat the food they serve. Lucky people.