Based on 25 opinions finded in 1 websites
Based on 25 opinions finded in 1 websites
Nº 334 in 365 in Newcastle-under-Lyme
Opinions
amazing service didn't knock on door when requested which was perfect amazing service very quick portions were amazing great amount for the money delicious
Chloe Bradbury . 2024-03-11
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DO NOT ORDER FROM HERE. DISAPPOINTED. Ordered two burgers with fries and drinks, all for a good price. HOWEVER… the food arrived lukewarm at best, and one of the burgers missing salad and sauce. When we rang the restaurant we were added to a WhatsApp conversation with a manager who told us they would send us the sauce in a pot and the salad as a side salad. When we questioned this we were offered a 20% discount which we didn’t take as we will not be ordering from there again. Asked for a refund and the original offer was offered again. We are looking to gain a refund through UberEats now.
Rheanna Allison . 2023-12-10
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If I could give zero stars I would, food never turned up rang up to complain and got hung up if you ever think of ordering from here don’t 🤦♂️
bradley Goodall . 2023-11-16
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Ordered food, was waiting for an hour and my ordered was checked as delivered. When I rang the restaurant I was told the driver had left my food outside two minutes earlier. No one ever knocked on the door. The food was nowhere to be found and the restaurants solution was to claim my money back to uber.
Julia BeHappy . 2023-11-16
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Load of tat! they messed up every part of the order. I’ve worked in the fast food industry and it’s easy to do these orders but they still moronically ruined the order. When the issues were flagged up they put down the phone, takes the mick.
Lewis Bithell . 2023-10-29
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Always get a takeaway from here it's the best and good price
Sam . 2023-06-09
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Bland burgers. Hard churros. Basic loaded fries. Won't be ordering again.
Glyn Adams . 2023-05-29
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My first time ordering here and the food is so delicious the burger is not like a regular takeaway burger. It’s like a restaurant quality burger. Made me so full and satisfied and it’s so affordable. Will be ordering more in the future
sarah . 2023-05-06
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Ripped off brought the buy one get one free burger value box only one burger came, and no donner meat, they told me there donner machine is broke after taking my money and refusing a refund or to send out the other burger, will not use again
Nat . 2023-03-30
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Gave wrong food (replacement was nice tbh) and always given lukewarm to cold fries along with mozzarella sticks with no mozzarella
spooniboi . 2023-03-24
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We ordered a philly cheese steak sandwich, came on what looked like a stale baguette that was reheated and the was a big tear on one side. It was okay but the meat was definitely not rib eye as advertised, either that or it was the most overcooked poor quality rib eye i've tasted. We also ordered philly cheese stake dirty fries, which again were okay but it was missing advertised ingredients and again the meat was poor. The triple burger was good although we asked for lettuce on it and got a tiny sliver, heart attack guaranteed! The single NY nick burger came with just mayo and was missing the Chipotle sauce. To summarise, the food was poor/average quality, missing or incorrect ingredients and not particularly cheap. We've ordered from here 3 times now, first time was actually quite good, each time the quality has gone down. Won't be ordering again.
matthew weatherer . 2023-03-01
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I paid for two and only one attendant came did not solve anything I will never order again I still haven't received the order
Diego Rafael . 2023-02-20
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Horrible quality of food. Does not deserve even a 1 star
Palto (Palto) . 2023-02-16
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DO NOT ORDER FROM HERE THEY DONT SEND YOUR FOOD
Craig Atkinson . 2023-02-05
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Been waiting for well over an hour now and still no sign of food. Would have rather ordered from somewhere else as now I'm going hungry.
aidan whiting . 2022-12-13
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Originally had issue with my order but great customer service, got my order redelivered and really friendly staff. Food was also really good would deffo recommend.
charlotte morgan . 2022-12-12
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Really poor quality this is a cheap frozen burger at a premium price there so much better available now if you want a good burger. Had a chicken burger too, small and messy and the sauce was everywhere but where it should be. They also missed the tower from it so it was an extra couple of quid for nothing. Total waste wont go again.
Matt Watkin . 2022-06-28
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Just ordered from here for the first time and it was absolutely amazing! Loaded fries were so tasty the burgers were out of this world and my god the lotus biscoff cheesecake was just amazing. Can't fault it at all will definitely be a regular, keep up the fab work and I'll definitely be reccomending to everyone!
Katie Hill . 2022-06-18
MORE AT Google
Had from here a while back, food was good then. I’ve had food tonight and can’t believe how bad it was. Loaded fries were hard, burger was disgusting and my wings were raw. Never again!
Matt Millward . 2022-06-10
MORE AT Google
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63 Opinions
I visited for lunch with my son and mother. Struggled to find a clean table. Limited cutlery and most tables needed cleaning. Eventually when the food arrived it was only just warm and my sons fish wa
I visited for lunch with my son and mother. Struggled to find a clean table. Limited cutlery and most tables needed cleaning. Eventually when the food arrived it was only just warm and my sons fish wa
61 Opinions
Sorry to say but a staff member named Emily was quite bitter and aggressive with the other staff, a young African woman. She was throwing cups and milk cartons across the store and she seemed extremel
Sorry to say but a staff member named Emily was quite bitter and aggressive with the other staff, a young African woman. She was throwing cups and milk cartons across the store and she seemed extremel
79 Opinions
Without doubt one of the worst breakfast rolls. The roll was stale and inedible. The bacon was undercooked and the sausages were flavourless. Avoid the food if at possible. A positive note was the hap
Without doubt one of the worst breakfast rolls. The roll was stale and inedible. The bacon was undercooked and the sausages were flavourless. Avoid the food if at possible. A positive note was the hap
8 Opinions
I asked for 2 boiled eggs n toast eggs came they were very runny as a cracked them . Sent them back asked for 2 more hard boiled. They came n they were the same had a refund. Shocking. Place was dirty
I asked for 2 boiled eggs n toast eggs came they were very runny as a cracked them . Sent them back asked for 2 more hard boiled. They came n they were the same had a refund. Shocking. Place was dirty
17 Opinions
Visited here twice over the last fortnight and loved it! Surprised it’s got low ratings. It’s the best soft play I’ve been. It’s great for young kids as it’s smaller than most so you feel more comfort
Visited here twice over the last fortnight and loved it! Surprised it’s got low ratings. It’s the best soft play I’ve been. It’s great for young kids as it’s smaller than most so you feel more comfort