Based on 1 opinions finded in 1 websites
Based on 1 opinions finded in 1 websites
Nº 346 in 365 in Newcastle-under-Lyme
Nº 46 of 47 Other cuisines in Newcastle-under-Lyme
Opinions
went for Christmas day dinner with our family.booked for 2pm.At 2 35 we had starters.was told main was being plated up.at 3pmsaid they late.we asked what was goingon the waitr made more excues,walking on laughing.people were seated and was told meal was being plated.it was disgusting.my husband and are pensioners .at 4.15 we told them we were leaving and not paying for a meal we did not have.to our shockwas from our daughter who had booked got the families meals at 5 15.they put our mealsin to contaners as a takeway.top it all chareged her £62.00 for the meals we didnt have.it spoiled our christmas day.we will never again.also will not recomend anyone to go there.
glynis b . 2023-12-28
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I don’t usually write reviews, but I feel the low ratings for this wonderful family-run soft play are completely unfair. As a local, I visit regularly with my three children, and we always look forward to the delicious homemade cheesecake—it’s my favorite! The food is great quality and excellent value, and my kids absolutely love the experience. It can get a bit crowded, especially during parties, but they’re incredibly affordable, and the kids have a fantastic time. The person mentioned in past reviews is no longer involved in the business. It’s now run by two brothers, one of whom manages the place and offers outstanding customer service. Some of the soft play could use a little TLC, but in my opinion, they’re perfectly safe. Despite the small space, the variety of activities available is exceptional. It’s affordable prices great staff and reasonable prices, mean that it’s a godsend for me and my family.
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Friendly staff, excellent well cooked food from a good selection on the menu. Our dogs were also welcomed. Will definitely go again.