Greggs in Newcastle-under-Lyme - Phone Number, Reservations, Reviews

The spoon for their soup was very flat. No pepper for the soup either. They should keep a few sachets of pepper if they are going to sell soup.

We visited Greggs on the 4th December at lunchtime to purchase food & coffee to sit in. There was a sign up to say the seating area was closed and there were no hot drinks available. We accepted this and continued to purchase food. We stood inside Greggs to quickly eat our pastie as it was very cold outside. We were then asked to take ourselves outside as we may drop crumbs on the floor! Basically the staff had chosen to close off the seating area and coffee machine to enable them to clean both the floor & coffee machine. Why would you not offer hot drinks or a seating area before 2pm on a Sunday? When I asked the member of staff this after she’d abruptly told me to stand outside with my food. She mumbled something about short staffed!! Greg’s sort it out. I’m okay to stand inside and not sit but is this really how paying customers should be treated?

They did no BBQ Meal Boxes at lunch time. Also, sometimes. the condiments table is dirty. There bacon bap plus coffee in the mornings is cost-effective.

The quality of the bacon served here is variable. Sometimes it is overcooked, i.e too crispy. It depends on your luck - what you get.