The best restaurants in Newcastle-under-Lyme West Midlands

No reviews for SEVEN MONTHS -doesn't look good does it folks???

Tasted of nothing and came late. There just isn't enough to say to fill out the minimum number of characters required to post.

We have been here a few times now and I have to say it is BANG ON! The food is lovely but it’s the service that takes it to the next level. They can’t do enough for you and that makes the difference. Well done guys. You are a credit

I attended the Newcastle Underlyme petrol station store on 10.7.24 at approx 6pm to fill my car with fuel. I was using the unleaded petrol pump which I could only press very lightly as it continuously clicked suggesting that my car was full despite the tank being empty. For this reason, it took me a while to fill my car up. I thought it was best to aim for £40 fuel as usually my car is completely full on £45 as I only drive a small Toyota Aygo. To my shock the fuel squirted out at me and covered my hands and my dress making a pool of petrol on the floor where I was stood - my car was full on £35 worth of fuel but the meter said £37. I looked at the ground and went into the kiosk to pay for the fuel explaining that the pump was clearly faulty, the mess on the floor and explaining that I would be grateful if they would only charge me for £35 and not £37 given that the pump had given me no warning and had clicked throughout and how long it had obviously taken me to fill my car up. The man behind the counter, Edward, appeared to understand this at first suggesting that I use the hand sanitizer to clean my hands - I thanked him. When returning to the desk he tried to charge me the full £37 and I asked if because of the pump being faulty and what had happened, if he could round that down to £35. Edward changed and told me that my suggestion is awful and is illegal and was very rude towards me. I found this incredibly embarrassing in front of other customers and a colleague of Edward that seemed to be a similar age to me. Edward went on to tell me that it’s a criminal offence. I then asked if I could speak to his supervisor as I found it out of order given the circumstances with how he was being and how he was adamant that I should pay the full amount. Edward rang his manager, Andy, and made out on the call to Andy that I had caused a big mess and simply wouldn’t pay for fuel. This made me feel belittled and I started to cry. He then turned to his colleague, Kyle, to ask his opinion. Kyle explained that he would’ve only charged me the £35 given that that pump is KNOWN for being faulty on smaller cars. Kyle then resolved the issue and was very caring and apologetic. Edward was incredibly rude and dismissive of me, he gave no apology, and was very quick to leave work in a rush as his shift had no ended, not caring about how he had made me feel and how upset he had visibly made me. Edward should not be in a customer facing role - this became very clear to me. Please somebody speak with Edward as this is disgusting behaviour.

Very Dry, very little filling and tasteless, over priced. I was in a hurry and hungry so made the mistake of going in. pie and cake tasteless, I didnt eat them so basically throw my money in the bin. Well done Wrights years in business and you've not learnt to cook.

Went in the store today .. very fast efficient and very friendly staff ! Very clean , Tidy and organised ! Asked a lady about the Vegi rolls and brought one ! What. Great team in there ! Makes a lovely change ! Well done Kidsgrove Staff ! Will be calling in again very soon .

Needs more ales and continental lagers

Absolutely dreadful! 1 1/2 hours for delivery, pizza toppings completely gone from pizza & stuck to top of box. Chicken tikka value box stone cold & soaked through top & bottom of box (cardboard completely eaten through & mixed with food) Shameful & absolutely disgusting for a once in a while "treat" Do Not Recommend Whatsoever!!!!!!!!!

Found the driver was not interested in the delivery

The service was appalling. They got my order wrong and the staff member that served me had a very bad attitude and looked at me as though it was my fault. I ordered chicken tikka kebab meat and clearly said that, then they charged me for naan. My order was already packed so he tore open the kebab and took the naan out that already had salad and sauce on it! Would have tried other menu items but they don't deserve my money :) never going again

I went in as hungry ever being obese that's not that hard anyway man ordered a kebab and he gave me a flipping oil filled wrap like come on boss man fix up

Slowest McDonald's ever been too lol. Guy standing with the orders and just chatting away for 10 mins.

Awful food, cheap quality & missing items. Worst Chinese in Newcastle.

Avoid Ordered a takeout tonight food eventually turned up only for the Doner meat to smell and taste sour when we rang he said sorry iv just put a new batch on and the other was from the old one foods absolutely shocking when we rang up and asked for a refund we were told they can’t refund the full meal only the Doner meat from each meal ordered even though meal has had to go in the bin

2 n half hours late and all the 'hot food' feels like it's been in a fridge