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82 Opinions in 1 websites
My friend and I have been meeting at Bishop’s Ey since they first opened several years ago. Sometimes it’s just a coffee or other times it is lunch. This week we met for coffee and went inside as it was a dismal, chilly day. We ordered our hot drinks and then waited about 10 minutes to receive them despite only a few customers. My friend’s coffee was ok but my ‘hot’ chocolate was anything but hot. We chatted for about 45 minutes and then tried to attract the attention of the young women who were waitresses. In the end, I said “excuse me” as the 2 waitresses and the woman behind the counter had been in deep conversation the whole time we had been there. One young woman turned and when I asked for the bill she told me to go to the till which we did! I asked if the business had changed hands to which the young woman said “no”! A young man eating his lunch intervened and said yes that it had been taken over some weeks before. I said that it showed and upon his asking in which way, we both replied that the customer service was non-existent. Bishop’s Eye will survive during the tourist season but they need to remember that it is the locals that will get them through the winter months! We two will find another space for our get togethers.
82 Opinions in 1 websites
Stayed here for two week through work, rooms are small but decent, only for sleeping anyway, food and staff was next level, would definitely recommend,
80 Opinions in 1 websites
78 Opinions in 2 websites
I was traveling down south through Frome and stopped here a bit late in the evening. I was quiet lost with finding out everything I needed for the next day. I was given plenty of information and help. The owner of this pub is an absolute Gentleman, The pub atmosphere is very friendly concidering its a small area and many lsmaller areas are not favorable to strangers. I'm looking forward to going back again.
77 Opinions in 1 websites
Only had one lady in front of me and after she was served I stood and waited for well over 5 mins with two staff members ( chatting ) who didn’t even acknowledge me or ask me what I would like … they even looked at me and it was like they blanked me . After another few minutes of nothing happening, not even sorry we’ll be with you in a minute. I decided to walk out and had a coffee elsewhere. Terrible service .I’d leave zero stars if I could .
76 Opinions in 3 websites
The refurb of this place is of a very high standard and the staff are friendly and helpful. Unfortunately the food lets it down. Primarily, if you don't like burgers or fish and chips, find somewhere else. I visited with a friend and although my fish and chips were good, my friends meal was first served on completely cold vegetables. On pointing this out to the waiting staff, she offered a replacement which, we expected would be a plated meal with hot food. Unfortunately it was delivered as a pile of veg and potatoes thrown together in a tin dish. Not ideal and a real disappointment. Probably would not visit again.
72 Opinions in 1 websites
Terrible experience- cold weak coffee Stale cakes Long wait for toasted sandwich which was overpriced and over cooked If you sit in the garden be prepared for an overwhelming smell of grease coming from the extractor Would not recommend at all - far better places to eat in Stratford on Avon
63 Opinions in 1 websites
Would rather eat from a bin. Infact, I would rather never eat again and die than dine at this place.
63 Opinions in 1 websites
Went late lunch very quiet. Nice manager/excellent food and dog friendly decor could maybe do with overhaul on busy road would recommend yes
60 Opinions in 1 websites
My wife and I both have Shepton connections but had never been to the cafe before. Having g recently retired, we called in for a toasty and a sandwich. The food selection is brilliant, prices really reasonable (no £8 sandwiches here), and the staff really friendly. Sadly, the cafe is up for sale but we really hope to get the chance to return before it closes or goes upmarket.
56 Opinions in 1 websites
Really disappointing meal Visited for family dinner prior to a wedding Food arrived at the table warm at best, scampi and chips allegedly with garden peas. It was not well presented and the peas were a colour last seen when I had a school dinner many years ago. The restaurant area was dark and not what I had expected from a venue that promises a luxury wedding experience! Last orders were called at 21.30 Overall a poor and disappointing experience which was on a par with the poor quality accommodation we stayed in
54 Opinions in 1 websites
Lovely cafe tucked away 1 minute from the hustle and bustle of the High Street. Friendly, welcoming staff, allow well-behaved dogs (especially handy when raining!), delicious food, we had a yummy lunch. Great place to visit for brunch, lunch, afternoon cuppa and cake. Near to the Bishop’s Palace, a great park and the Cathedral.