The food in this venue was amazing, the quality and flavour was exceptional. I also stopped the night as well it was warm and welcoming atmosphere. The staff could not do enough for me. I had three meals the Ox Cheek (Superb), My colleague had the cod lion( which I had food envy over). The second night I had the Tuna Niçoise which was the best I have ever tasted. In the morning I ask if I could have Fruit and Yogurt with piece of toast when it arrived it surpassed my expectation it arrived with beautiful thick Greek yogurt, toasted Granola, Fresh Figs, Blackberries and Raspberries. So thank you to all at the Blue Ball for making my stay exceptional.
100 Bonhay Rd, Exeter, EX4 4BL, United Kingdom, England
We have loved this place since we moved to Exeter but the last three times we have been there we all have had tummy cramps and upset tummy three days after. At first we thought I was a coincidence …. But the third time we are sad to say we will not be eating here again. Also noticed the ribs have had freezer burner
We stayed for two nights in order to attend a family wedding. The staff were very friendly from the outset and we were made to feel very welcome. Meals were plentiful and well cooked and our room, although basic, was comfortable. Thanks to Steve, Mandy, Lorraine and Marcus - would recommend!
We stopped here whilst waiting for a train, we had a nice drink (good range of top end drinks) .., then… we found they sold cigars … they have a cigar menu! Fantastic. Ordered a Nicaraguan cigar from the drew estate.. they have bar tender knew everything about the cigars, cut it for me.. then we enjoyed it outside at a table. BRILLIANT .. and you can see live train times as well. So you can drink, smoke and still be on time . Loved the place
Dear Henry’s Management Team
I’m writing to express my deep disappointment with a troubling experience my friend and I had at Henry’s, one that left us feeling both unsafe and disrespected.
My friend was removed from the venue simply for attempting to retrieve her phone, which had been handed to the bartenders earlier so it could be charged. As you can imagine, her phone was essential, not only for her peace of mind, but also for her safety and ability to get home. When she began searching for it, visibly anxiously, the security guard abruptly escorted her out without any explanation or assistance.
When I approached the guard to explain the situation and offered to help locate the phone, I was told repeatedly that I could not. When I asked how my friend was expected to get home without it, the guard responded, “I don’t care—that’s not my problem.”
Determined to help, I continued to advocate for my friend and eventually located her phone myself, after speaking with bartenders at two different bars within the venue. This entire ordeal could have been avoided with even a small amount of empathy, communication, or professionalism from your staff.
As someone who has been sober for over two years and frequently accompanies friends to bars, I’ve never experienced such a blatant disregard for basic human decency. The lack of compassion and the hostile manner in which the situation was handled by security, and overlooked by other staff, was genuinely upsetting.
No one should be made to feel unsafe or dismissed in a public space. I hope you will take this incident seriously and implement proper training for your team on de-escalation, empathy, and guest safety. It is my sincere hope that no one else has to go through what we experienced last night.
Looked lovely, but we we're abruptly turned away when the 'Card Only - No Cash Accepted' sign was pointed to by the staff. What a terrific disappointment. I still believe in the power of cash. And will refuse to support any business that fails to accept hard currency. Safe to say I will not be returning to this establishment.
Went here as a final meal of our holiday. We have eaten all over the world and we have to say that our meal this evening was out of this world. The flavours were simply glorious. The service was brilliant as well. Italian food doesn’t get better than this. Thank you for making our evening wonderful !!!