Delivery
Pickup
Outdoor
The best restaurants in Egham Town Runnymede South East
56 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

155 Opinions in 1 websites
I recently had a car breakdown emergency after doing the school run. We pulled up before opening and the manager (Andy) was super helpful and kind. He was already in early and could make us cups of delicious coffee before they opened as he saw I was frozen by the horrible weather. He also told me about the cost saving of being your own cup and how donations all go to the charity. Lovely friendly staff and can’t recommend them enough. Really appreciated a humane touch. Ps. The walls around the Magna Carta grounds are also great my cockapoo Ted loves a good walk there ⭐️

30 Opinions in 1 websites
Excellent service, quality products. While visiting family and staying in a nearby hotel, this place was our morning breakfast and coffee. The friendly staff worked quickly to keep lines to a minimum, as many locals dropped in for a coffee to go. There is comfortable seating inside and outside, and the staff didn’t rush anyone away. I was there many times in a few days.

87 Opinions in 1 websites
Excellent. Staff very friendly, efficient and the shop is spotlessly clean. I was sceptical as I read some of the reviews below, but I can only assume they are from neighbouring rival establishments as the 6 meals we ordered were perfect (cod, haddock, pie and sausages). Give it a go yourself and leave a review. These businesses need all the help they can get

44 Opinions in 1 websites
We came here for lunch on a Saturday. Food was okay but lots of mistakes with our order. Hash browns were missing from the all day veggie breakfast, toast was burnt in 2 dishes and had to be sent back…where’s the quality control??? They also ran out of kids menus. How does this happen? Staff need to learn to smile and come across as pleasant…several waiters looked like they were being punished to work there. One waiter in particular was seen rolling up his cigarettes for everyone in the restaurant to see. Not a good look and not something I want my children to be witnessing… Would say it was an average visit. I much prefer other franchises where we have had better experiences…!

32 Opinions in 1 websites
Very friendly staff, fairly priced food and drinks, clean and hospitable dining area. There’s ample parking, a play area for the kids, and lovely surroundings to walk in. Well worth a visit.

23 Opinions in 1 websites
This restaurant in Egham used to be quite good although the service could be patchy. However, it has been closed for several years. Please remove entry

6355 Opinions in 4 websites
Hello Burger King management team : could you please take a series action about this on the 16.3.25 we come to have dinner with my kids I saw on of the lady behind the counter which she had a red mark on the face she was so rude to the delivery riders we saw her attitude which was totally not acceptable please I request all the management team to look after this otherwise you will lose all the customers and business thank you

79 Opinions in 1 websites
I find this store’s atmosphere consistently unpleasant, primarily due to the attitude of the staff and, most notably, the manager. The staff at this location often appear miserable and unwelcoming, making it feel as though customers are an inconvenience. This has been a recurring issue, and despite my frequent visits, the experience never improves. The manager, in particular, sets a poor example. She is visibly unhappy, unapproachable, and outright rude. Basic courtesies like “excuse me” or “thank you” are entirely absent, which I find unacceptable for a brand that prides itself on creating a welcoming environment. I’ve had numerous incidents over the past year, but today’s experience was the last straw. My sister accompanied me to the store, and after being served, she commented that it was the worst customer service she has ever experienced. This confirmed to me that it isn’t just my perception—there is a clear, systemic issue with how this branch operates. Specific issues include: 1. Attitude and Customer Service: Staff consistently display no warmth, courtesy, or willingness to serve. Requests for even small customisations to drinks—such as extra shots, alternative milk, or adjustments like no syrup—are met with resistance, frustration, or are outright ignored. 2. Manager’s Behavior: The manager’s behavior is especially problematic. One incident I recall vividly involved me asking for the door to remain closed during the winter for safety and comfort while I was with my two-year-old. Despite acknowledging my request, the manager opened the door again without explanation, leaving us in an uncomfortable and cold environment. 3. Consistent Disregard for Customer Needs: It is clear that this location lacks the fundamental customer service values that are standard at other Starbucks locations. This branch’s atmosphere is the opposite of what Starbucks promises—relaxing, welcoming, and uplifting. I continue to visit this location only because it is conveniently close to my home, but the experience leaves me frustrated and disheartened every time. Something needs to be done to address the culture at this store, as it is severely damaging to the Starbucks brand.