Egham Charcoal Grill in Runnymede

Dry and overpriced. For the price you expect something quite spectacular but no. The staff need some training instead of the “walking into the local pub and everyone turning around” vibe. £10 pound for a small kebab! And it’s not great! I wouldn’t recommend this place, let alone to the students who can’t afford it. Reduce the price Improve the service And increase the quality of the food. It’s not rocket.

Haven't been here for ages, as I have moved out of the area. Still the best kebab I ever had.

Great service and food from good friendly people. I recommend the half pounder.

Very expensive food and poor customer service

Very good chicken shawarma. Friendly staff fair prices. Will be back.

Used to use them till they messed up an order and told me to contact Uber eats for a refund they didn't care so I wouldn't use them again

Best takeaway kebab shop around. Very clean and always good quality. Burgers cooked on the charcoal grill are delicious. Wont go anywhere else. Phone your order in advance to save time waiting.

This is my go to. Consistent good food, good service. Can't go wrong really. Best lamb doner in Surrey as far as I'm concerned.

The best Grill food in the area

FOOD POISONING!!! I was so upset. I came home in the evening and had their kebab. About 5 hours later I woke up in the middle of the night vomiting + diarrhoea for two days straight. I have never felt so awful before. It was 100% this shop because I had only eaten a normal breakfast that day so it couldn’t have been anything else. There must be awful hygiene levels to cause this. Whether it being that the meat was left out for days or the sauces were off, this is out of order and I am never coming back again. Pure disrespect for their customers. MAKE SURE YOUR FOOD IS FRESH FGS!!!! Awful - would put zero stars if I could.

Tasty food, reasonable price for outer London

As usual, food was as good as it was 14 years ago! Chicken shish was superb and the cucumber was fresh and had mot been sitting around for hours. My only gripe was the lack of parking outside, even at 9pm, thanks to the council. Final words, you won't be disappointed with their food.

Not from the area but the food was amazing and staff were lovely highly recommended 🙂

Always superbly clean . Staff helpful and friendly.

The best kebab shop in town always fresh and delicious

Service was lovely, food was delicious! Also portions are definitely great too!

ordered from uber eats. waited 40 minutes so it was cold at this point i know that’s not the kebab places fault but to top off the coldness the kebab was burnt and over cooked. just disgusting and inedible. so disspointed it’s unreal.

I wouldn’t recommend. The food is awful, really dry and just not very nice tasting. Portion size is decent but still quite overpriced for poor tasting food. Atmosphere could be improved too.

Egham charcoal grill is the best of its kind. I almost always go for the lamb shish wrap with chips which is always very tasty. I recommend Egham Charcoal Grill to anyone after great service and great take away food.

Absolutely ripped off poor food half measures £30 for a pitta bread ! very very rude avoid at all cost would never recommend or buy from this place !!

Great food, , professional staff

Great Burgers , great kebabs great wraps , we come here once a week and walk done for a pint afterwards , always busy and always so polite Best in area

100% recommended!! We loved it! Must-try

Nice staff, I asked for extra Large Mixed Doner and they might as well have brought out three chickens and a leg of lamb… HUGE portions, GREAT tasting.

We live near egham charcoal grill, all we hear every night is them slamming the bins every half an hour til past 2am. Have some consideration for your neighbours!

I had a large chicken doner + half pounder burger today around midday!! I will never in my life come back at this shop anymore after i feel vomiting from what e ate. That meat was almost cold and hard to chew ,no taste at all. Careful what you get from this place.

This was once one of the best kebab shops in the area, sadly its gone right down hill on food quality and a huge price hike, staff was miserable and non verbal before now it just comes across as rude behaviour towards customers.

I was starving this shop was the closest to me but though I was hungry still bad taste. Cold food and bad service. Rude staff

Meet from this shop smells bad. Had bad stomach and got sick after eating from them. Would give them Zero overall.

Great takeaway - been having Kebabs from here for over 20 years!

Disgusting taste. Avoid ordering from them.

Nasty food. Never order from them.

Found a hair in my food, told them there is a hair in my food and they said they are all bold so it can’t be them. I went into the shop … couldn’t find anyone bold. Disgusting service. AVOID!

Really good food nice service well recommend

Great chared food, good price!Friendly service, clean always, and open past midnight!!!the shop itself could need a little bit of face lift and maybe repainting but overly, you comeing here because the food is great!

I ate here this evening for the first time, and it's wasn't the worst, but it also wasn't the best either. We got the doner and chicken shish and the meat was just so flavourless, I had to smoother it in sauce to enjoy it. Also the chilli sauce was like a watery salsa. However, the portion sizes were great, the chips were great and the service was good (despite the many reviews stating otherwise) I'm not going to be rushing back anytime soon

Very rude staff not polite at all needs to be felt with management food was told to go somewhere else when told how long the wait was hardly busy yet staff member had a bad attitude

Just a couple mintues i bought. fresh salad and source but too small amount.look like the staff dont cate. I opened it within 1 mintue and tasted the kebab meat was cold, look like uncooked tooo. It might be contaminated so I bin it and what a waste of £8😕

Food is good, more than enough for one meal. Pricing is a bit on the plus side, but It compensates on the taste and service end. Would surely return and suggest others to try as well. Donar Wrap 🌯 is best of all.

Good portion sizes for large doner meat and chips. friendly staff, a little dear on price, but not significantly different to others.

Very disappointing meal last night. . Ordered chicken wrap plus donner meat & chips. Asked for a little chilli and garlic sauce. Whole meal smothered in a watery minty sauce that was disgusting. Threw the lot away won’t be returning. Posting on behalf of my son.

Good quality food, very pleasant staff, and very reasonable pricing

The burgers here are good but the kebabs not so good Prices are a lil steep and burgers don’t have a deal with chips and drink :/

Always friendly service & great burgers. Excellent!

Employee was really unhappy that I didn't pay with cash, plus really felt like he is doing me a favour by selling me food. Not a nice atmosphere, definitely would give those guys a holiday or suggest changing jobs.

Been having lunch here for a number of years. Best kebabs around, I wish I lived closer. chicken wrap is the best lunch in the area, mixed kebab is also amazing.

Well, just put it this way, I been in every Sunday since the first time I decided to try their food, almost 6 months ago.

Update: This place is definitely not the same as it was when I left my last review. I have to say that this place does not serve the same potion sizes they did before. They have increased their price by a lot and expect you to be happy with less. And not just a little but noticeably the portions have gotten smaller. I definitely will not be coming back as a costumer. And I have to be honest and leave a 2 star review for high prices and small portion sizes. The food is nothing special either to reflect on the high prices. Will not recommend unless you want to get ripped off.

This must be the best doner on the island! Very generous and tasty portions with incredibly reasonable prices and plenty of sides to chose from.

First time buying from here , great stuff . Loved the food fresh donner meat and chips great stuff

Was good a few years ago but the new crew just are not offering the same standards.

Very good food very good service very good management 5/5

The best donner kebab ever, staff friendly gave my son loads of lollipops.

Hands down best kebab ever tasted. Quality food fresh salad. Can’t fault one bit

Always amazing food!! Great staff!! Go there at least every other week grab food for the famiky

Good kebab at a reasonable price. They do not skimp on the kebab meat which is greatly appreciated.

Food is great more staff and bigger menu needed

Great value for money! I ordered a Chicken Kebab from here yesterday evening and it was fresh, tasty and super filling. The staff were very friendly too. The only thing I would recommend for them to do differently next time is to give me a cold Ayran.

They used to be very welcomimg. Rude staff. Act as if they are doing you a favour! If you dont like what u do there are plenty of driver jobs available with Amazon. Sad as i was very well looked after previously.

Rude no customer service skills... don't run a business if you cant be nice to ur customers...

I used to enjoy this place when it was run by previous management Mehmet back in the day. Last 2 occasions i have visited recently have been disappointing. Firstly i was charged wrong price for a mixed doner and when i questioned this the guy behind the counter, who is clearly stressed out, just said, i should be happy with price as i should charge you more as my prices are out of date. Second time i wanted to order a chicken doner and was told there was a 15 minute wait as there were orders in front of me (as he waved the tickets at me). Even though the chicken doner was being cut right in front of my and told me to order something else instead. Clearly wouldnt have been that long of a wait. Food is good but the guy behind the counter ruins the experience and clearly doesnt have any customer service skills. Doubt i will be going back which is a shame as used to love this place.

Staff are friendly,price is about right ,I would use it again,

Food was average but very expensive for the quality. Also, the front desk guy with a short hair should lower his attitude and smile. Very disappointed with the service received from the guy.

Excellent food and good customer service

Staff is very rude as if they doing you a favour by serving you. Called in to change an order but got don’t care attitude with no respect of customer service. Will never use charcoal grill again. If I could I would give 0 stars

Fallen off the pace. Food is decent & fresh. CHIPS ARE ALWAYS SOGGY. Customer service is ATROCIOUS. So rude & abrupt. Need to take some lessons. Sure you will find better food and better service.

Excellent. Good quality, good portions. Very satisfied and will use it again.

This place has gone seriously down hill the last year or so. The foods not great but it’s a kebab shop so what do you expect, but one of the guys that works there is a rude see you next tuesday. as a woman in there on her own just wanting to order some chips I don’t expect to be spoken to the way he has done I think others have mentioned about him also, why is he still working there bringing the place down? Please bring a decent kebab place to Egham with nice staff!

Had a burger out of there very tasty

Very bad experience staff is very rude and I found I cockroach in food but unfortunate I couldn’t take pick. Very bad smell from food I think they use raw material..

Great food freshly cooked, and........open until late

Kebab meat over cooked n totally dry. Clearly reheated from earlier. Rang to compmlain n was told to contact uber eats. The food provider told me that as Uber eats make so much money from them, that any complaint I had about their dried out food was down to Uber. Shocking reply. So

Great kebab, really enjoyed the combination kebab (chicken shish and lamb doner) - highly recommended.

Great quality and fantastic staff... who get your order ready with supreme efficiency. Has been consistently excellent for the 20+ years I've known it

Top kebabs and burgers. Also the guys that work there are lovely guys

Clean shop, nice kebabs but portions on small side for £.

One of the best Donner I ever had , Thanks

I had kabab so many places. But I tried ones egham charcoal grill, trust me I can't believe so delicious, juicy nd fresh. I don't have words . All I can say the best kabab I ever had is charcoal grill . Friendly staff. luv you guyz .

Great kebabs, I've had them all. Service is good and open till 1am. Fast and accurate service....my only tiny complaint is that the pitta bread could be more fresh at the time I bought one. Good place. EDIT: 2 weeks I was served the worst kebab I've ever had. Water and bone in every bite. I took 4 bites and binned it. I've been going there for 12 years and never again. The server obviously knew this knew this and looked at me and thought hey I'll give him this. Offering a replacement does not do anything. You have totally put me off doner kebabs. Maybe a good thing.

Found this place by chance late one night after visiting some relatives, order a mixed kebab, salad and chips with a drink and was presently surprised at one, the quality of the food at such a late time in the day, secondly and but more important was the service. They were excellent, cooked fresh chips and served me with a smile and genuine courtesy. 😀

Long established kebab shop and still one of the best in the area.

I made the mistake of trying a new kebab shop, always used POOLEY GREEN BEST KEBAB before this, wish I'd never bothered this place, the 8.50 large kebab was the smallest kebab I've ever seen, wish I could upload pics comparing the twos xl kebabs. The difference is staggering, WILL NEVER USE THIS PLACE AGAIN. Thieving t****

Amazing food, and friendly staff

Staff was fighting , rather then serving Customer

over priced .. rude staff DISAPOINTED 😒

Person at the front counter was really rude. Food is also overpriced.

Lovely kebabs clean fresh and tasty

I frequently order burgers, doners and kebabs from this kebab shop. I love it, as they use very fresh meat, you will not taste and smell any unpleasant thing like other fast food.

Very clean and the food is good

Always friendly staff and great food

Amazing kebab! Highly recommended

Really rude and unprofessional staff. This was my worst experience ever.

Horrible servise and food. Was waiting over 30 min for my order. So bad and rude people. They don't even know the rules that if i go inside if they want me to wear a mask or they have to provide me with one or they can let me in even without one. AVOID those selfishes!!!!!!!!!!!!!!!!!!!

Best doner kebab ever had and my family and I have tried plenty. Only problem is the parking is very limited and often difficult

Really overcooked dona. It's crispy and burnt, not very pleasant. Salad boring, just shredded iceberg, dull.

I have been to Egham Charcoal Grill many times and I am delighted to say their food is consistently superb. You may think a kebab is a kebab, but no. These guys really do take care to ensure their kebabs are quality. They are also a happy bunch and seem genuine and personable. So fingers crossed they continue delivering quality kebabs to Egham.

Perfect place for kebab in Egham. Bit expensive than normal kebab shops but it's worth it.

Brilliant food, cooked fresh, great value

2010 yılında Egham'da bulunduğum sürede sürekli gidip türk abilerimin yemeklerini yedigim cayını ictigim yer. Ürünlerdi lezzetliydi. Üsküdar'lı abim yaşıyorsan selam olsun

Amazing food and excellent service!