Based on 747 opinions finded in 2 websites
Based on 747 opinions finded in 2 websites
Opinions
So bad, it was deserving of my first ever review in 30 years (I'm 30). Please take into account I have never complained about service before in my life, so I will try to give a fair and balanced review. We came on the 24th November at 2pm for a Christmas roast. Firstly, the atmosphere was pleasant and staff were polite. Secondly, they did remove the cost for one of the meals due to it's abysmal quality, I thought it was a joke at first (as seen in the picture). They also removed the service charge after we asked for it to be removed due to poor service, which I will give them credit for. However... We waited for over 30 minutes upon arriving and was not offered food or drinks. We had to ask the staff, not once, but twice, until they came over to take our order. The food came in reasonable time when ordered, however, some meals were either lukewarm or cold. The quality and quantity of the food was shocking (plus one meal missing a Yorkshire pudding). We was given 5 roast potatoes between 3 people. With a very small handful of vegetables. When we asked for more, this took over 15 to 20 minutes to arrive. In summary, I have quite low standards when it comes to restaurants, however even for me, this was an absolutely terrible experience and would not return. Update Following Oliver's comment; If you look at Oliver's replies on Google and Tripadvisor he gives very generic responses and doesn't state how he intends to fix problems, work on feedback or even apologise for said problems. The majority of the time, he tries to deflect or blame the reviewer and doesn't take criticism well. Which sounds 'Distasteful' to me, much like the food. Detecting an ego or complex from him. If I wanted to be insulted I would have gone to Karen's Diner, which would have still been an upgrade. If you're local or visiting the area, please check out; 'The Barley Mow' or 'The Red Lion', if you want a lovely experience.. Or perhaps a local prison which I'm sure serves higher quality food. P.S. They even charged my friend twice for her ...'meal', a rather distasteful experience overall.
linkluke . 2024-11-26
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Staff friendly. Food was tasty but I personally dislike the big bowls of sharing vegetables with a roast dinner. Pricey so nice as a treat. Had the lamb which was very tender and the cocktail I had was blended well.
L Medd . 2024-11-25
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Amazing service from Etain, Callum S, Frank and Sal
Max Burke . 2024-11-24
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Very good, simple menu. I would very much recommend the Bang Bang Cauliflower starter and the Haddock for mains. Great service from the awesome Masie.
Paul Roberts . 2024-11-23
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Went for a Friday meal, it was very busy and a big shout out to Masie who was very helpful and looked after us very well over a hectic evening. They have a good selection of beer and the food was very tasty and good quality, however the portions were quite small for the price. Had I known this, I would have gone for something like the fish and chips rather than the pork belly. Very much enjoyed our evening out and the King's Arms
Jonathan Holt . 2024-11-23
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Great service from Dom and the team, food was brilliant and we will definitely be back!
Megan De sousa . 2024-11-22
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Poor, nothing more than average. Visited midweek, and impressed with both the reasonably priced set lunch menu and the accompanying service. Living locally, decided to visit on a Sunday, which was a complete contrast to our midweek experience. Portions was small, namely, the scallop starter and roast pork main. However, what was most disappointing is that both the pork and beef roast (albeit beef reasonably sized) was cold. Convinced the Yorkshire puddings are merely placed on plates by FoH staff without being reheated prior to being served. Appreciate commercial kitchens can be short of room at times, particularly on a Sunday- however, this is not an excuse for cold food, especially considering the presence of large Rational oven in the kitchen. Both bar staff were remarkably hospitable and leaps and bounds better than their esteemed colleagues in the kitchen.
Charlie Cobain . 2024-10-27
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Expensive for the portion sizes. Lack of staff when we arrived, apparently due to evening shift about to start. OK overall
Arfon Davies . 2024-10-13
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Update - I have been contacted by the property and they have been very receptive and responsive, so review edited. The loft was nice, I should have checked as the room overlooked the roundabout. The ear plugs next to the bed made me think. 😀 very poor dinner, the steak was poor quality, badly cooked and tiny. With a watery sauce. The chips were nice but not worth 24 quid. I did mention it to the server but it is not their fault, that lies with the chef and the manager.
G Kennedy . 2024-10-11
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Called in for dinner on the way back from a day out. Absolutely DELICIOUS food and drinks. Great tasteful setting. Fresh flowers and candle on the table. Great colour scheme. Very glad we stopped by, we will return.
Barry Pilling . 2024-10-05
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We had something to eat here before we flew back home, so our stay was relatively short. But the restaurant has a great interior, very nice service staff and delicious food.
Vanessa Z. . 2024-09-29
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Very slow service, small portions, very expensive for what you get but the service was kind.. shame as its a lovely pub.
Claire Dysart . 2024-09-29
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Good food. The service was a bit hit and miss (a member of staff was very nice and efficient while her colleague not as good)
Speedbird1 FLY . 2024-09-26
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Visited recently had an amazing visit great food, great pints and great service what more could you want?
Aaron “Ronnie Scones” Bernasconi . 2024-09-24
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Came for Sunday lunch was amazing!!! The whole team really looked after my whole family. Two allergy in our party and the team really made us feel supported with this. Food was fab and really loved the whole experience! Will be back Thanks
Ian Stretch . 2024-09-23
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Five stars for your gluten-free fish and chips but sadly no stars now the recipe has changed and it is no longer gf friendly 😢 Hi Oliver - I have just phoned to check the fish & chips is still gluten-free but apparently it is not!!
Mandy Magpie . 2024-09-20
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Hi Oliver - there seems to be some confusion. A couple of months ago you said that you had reverted to a gluten free batter for fish and chips, but I've been told today that is no longer the case! Is this now correct? 😔
Rob Newman . 2024-09-20
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Staff were fantastic and food really good. Rooms really well presented but only window was in our bathroom and we got really warm overnight
Peter Buckland Merrett . 2024-09-16
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Short pre cinema dinner Lovely light filled conservatory area seating Terrific service - very helpful Excellent menu marking up gluten free options Food was delicious- the mushroom and tofu rendang superb. Gluten free scotch eggs a delight Highly recommend
Pat G . 2024-08-28
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Stayed here after a day at golf. Checked in late, The staff were so lovely, friendly and an absolute delight, the room was amazing and our breakfast Princess fed us beautifully in the morning This place is an absolute treasure and definitely a must try Thank you for the post shift drink with the staff, what a pleasure to share your company especially in the presence of the 200 year old spiritual guru! Was nearly convinced to stay until Christmas Kindest regards Martin x
Martin . 2024-08-22
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A great English pub, modernised for the discerning diner
Nick Prescot . 2024-08-20
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Just back from a family get-together, where the Kings Arms hosted 16 of us for a late lunch. The food was EXCELLENT, and we were all served at the same time – tricky with so many. Coeliac and veggie requirements handled perfectly. Great location, the the bar/restaurant/loos have clearly been recently refurbished to a very high standard. Plenty of space, and we loved sitting in the new conservatory. Perhaps because we were a big party, we received a link to share with all guests before the day, for everyone to order their food in advance. Simple and convenient, and the waiting staff had names next to all the dishes ordered. It was a surprise (especially as we'd preordered) that our food wasn't served until more than an hour after we arrived! But that suited us fine because we wanted time to relax and catch up. The restaurant wasn't too busy, but it seemed the poor waiting staff could have benefited from an extra hand or two! All in all, a wonderful meal and experience for all of us.
Ilsa Hawtin . 2024-08-03
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Went for a Birthday treat with my family and what a disappointment. The food was nothing to write home about and the portion sizes were a joke for the cost. We will not be going back there again or recommending it either.
sharon c . 2024-08-01
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What a wonderful way to spend Sunday. The staff were very friendly, atmosphere was great and the food was delicious. Thank you to all
Gill Goff . 2024-07-29
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Lovely staff. There is nothing that is too much trouble. Rooms clean and well thought out. Meals served in garden room or dining room. Gluten-free catered for.
Catherine Krancioch . 2024-07-27
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Classic English pub, with refined cuisine, anonymous service.
Maria Fiorella Brancato . 2024-07-26
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Excellent food and great service. The Thai soup was out of this world
Ben Miles . 2024-07-25
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Stopped her for a drink, ended up having a 3 course meal and cannot wait until next time. A lovely pub that is either relatively new or recently refurbished. Fantastically decorated. Had some lovely service. Food was amazing. (See pictures). Decor first class. Lovely touches throughout and clearly done from a team that care. Very impressed. Don’t understand why it’s just classified as a bar in Egham. It is a top notch restaurant as well. So much more I could write but most importantly l throughly recommend for a great dinner for friends and family.
AnselmColom . 2024-07-25
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Came here a meal with my family, largely understaffed with a drink taking 35 minutes to come and never came until after our food was served. Most disappointing thing was the food quality, came here a year ago with no complaints however the quality of the food and new menu does not live upto the old standards. Won't be returning after the service and especially the quality of the food given the price! Had to return back 5 plates. Starters as well were very poor. We also accidentally left a bouquet of flowers which I collected the next day and when I called to ask if I could come and get them, I was hung up on 3 times and then my calls were ignored??? Strange and unprofessional so I had to go in person immediately rather than being able to confirm a time to collect and if they were there. Just generally poor and won't be returning.
Connie Letts . 2024-07-25
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Amazing restaurant, good cuisine, pleasant service, but the dishes had to wait)
Shirley Butler . 2024-07-24
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We organised a birthday celebration at the Bottomless Brunch on Saturday the 20th July for 11 guests. Organising the event had its challenges but Kristof , the manager intervened and from then everything went smoothly. The service and food on the day was outstanding and the Prosecco flowed. We were served by Kristof and Ole and they were both excellent in taking photographs for us and assisting to serve the Birthday cake ( nut free !) Everyone had an amazing time as did the lady who was celebrating a BIG birthday with a zero. Based on this experience I would recommend the Kings Arms in Egham for a birthday celebration. This is the second Birthday Celebration we have had there and both have been wonderful but this latest one truly excelled with the assistance of Kristof and his colleague.
lynmurphy77 . 2024-07-24
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I went to the King’s Arms in Egham some weeks ago on a Saturday. My late Partner and I used to be regular visitors since they opened, for their excellent food and ambience and sometimes outstanding service. As is to be expected, good hospitality staff, especially post Covid, are hard to find and even harder to retain. There have been some outstanding members of staff but they have left. However on my most recent visit (I do go there occasionally), I had a warm welcome from Etane who was very attentive. I ordered a bottle of Chenin Blanc which I intended to share with my neighbour and her friend who were sitting outside but they preferred to stick to cocktails. Anyway, Etane offered for me to try the wine and then poured it for me. I had the most marvellous Prawn Salad, which she delivered and topped my glass up again. The Prawn Salad (starter portion) was very delicious, so much so that I ordered another one. They do Brunch on a Saturday and there are some truly tempting things on the Menu. Disappointingly, Etane went for her break and Christos served my second Prawn Salad. He took the bottle out of the wine cooler three times in total but didn’t once top me up although my glass was nearly empty. When I asked for another jug of water it didn’t come and after ten minutes I reminded him. He had served water to surrounding tables. In an establishment of this calibre, I expect my wine to be topped up and when asking for water to be delivered after a few minutes and not more than ten minutes. I am a very good judge of character and have only been mistaken twice, having met thousands of people of all walks of life. It seemed that Christos frowned upon the fact that I was a woman and on my own! Tragically my beloved Partner and soulmate passed away 16 months ago. He wanted me to be happy and enjoy myself which I try although it can be very hard at times. I joined my neighbour and her friend and treated us all to some Prosecco and we had a good laugh but I came away with mixed emotions. I guess this is why I stick to the eateries in the High Street where I get very well looked after and never feel intimidated!
Brigitte K . 2024-07-21
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This is the third time I’ve been to the kings arms since it opened and everytime I have hoped that service times and skills would improve and have not yet seen a change. Food always takes a lengthy amount of time mains took 45 mins after starters today and several items were missing off, which when we asked about the waitress said she’d check and never came back so we had to ask again.Check backs were not done nor sauces offered and plates were removed whilst others were still eating . Really sad because the food is decent and the place itself is really nice just the lack of hospitality lets it down . Unfortunately it’s not just me with this opinion and therefore I will have to look to dine elsewhere for hope of having dinner plated and done within 3.5 hours.
Ella . 2024-07-17
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The food, drinks, and service here are fantastic. You pay a premium price but it is worth it. Strongly recommend dining in the conservatory area.
Luis D . 2024-07-09
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Beautifully decorated hotel with luxury touches. Loved the fluffy mohair thow on the bed and high quality toiletries and complimentary glass of sloe gin in the room. Bathroom, however, is in need of towel bars or at least hooks as there were none, which was a bit odd.
Deirdre Norton . 2024-07-04
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Lunch menu extensive and varied.
Malcolm Falconer . 2024-06-30
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Absolutely stunning place, went for an evening meal as a celebration and the food was beautiful. Incredibly friendly staff that could not do more for you. The atmosphere was stunning, cannot recommend it enough.
Edward Storr . 2024-06-29
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This is a gem of a place , great prices and our room was so nice with the extra touches , bed and pillows so comfy , breakfast was excellent quality and staff were very polite and accommodating
Paula . 2024-06-28
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Went to this lovely establishment the other week to meet an old friend only for a couple of drinks. We were greeted by the friendly staff and sat down at the bar for some drinks. Upon seeing the food coming out of the kitchen we decided to change our dinner plans and eat in the dining room instead. The food was absolutely divine. I had the confit pork which I absolutely recommend. I will be coming back and will be telling all I know about The Kings Arms!
Quentin Delahoy . 2024-06-22
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This is my favourite pub in Egham, we are so lucky to have it! It's a great place to have drink, meal or meet friends. It's a beautiful place to visit day time or night time. Great decoration, ambiance which makes you addicted to the place. Staff are so polite and professional. I have not stayed at the hotel but I'm sure that's also great. I highly recommend it!
Hicran Kurt . 2024-06-20
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Had a lovely roast here a couple of weeks back. Pub seems recently done up, it is really nice - wonderful decor. We sat in the glass back room and they had a guy playing acoustic guitar which gave it a lovely ambience. Staff were friendly & attentive, and all of our food was great (the flat breads & scotch egg to start, then the beef roasts). We will certainly be back - reasonably priced too.
Matthew Harris . 2024-06-19
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Utterly disappointed with this entire experience. Waited for 15 minutes for a drink order, waiter was incredibly abrupt and rude to us. Then we were all looking forward the famous Sunday roast. Plates came out in dribs and drabs, plates were hot but food was cold even the gravy, plus no one knew if the gravy and sauce was gluten free so we were waiting for ages to found out will the food got even colder. I asked for fresh hot potatoes and gravy to at least warm up the food at bit. We were offered fresh food but we were over it by then and we were hungry and didn’t want to wait. It was so embarrassing as we had bought family to the restaurant.
AnitaCL . 2024-06-05
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A must visit place in Egham to taste authentic English cuisine 👌
Jenni Guiral . 2024-05-14
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Steak was good and the oldfashioned was good too
Lee Martin . 2024-05-11
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Usually absolutely love it here. Went for breakfast this morning and was not up to usual standard. The cappuccino was just frothy milk. My pancake stack with berry compote was delicious but was absolutely minuscule for a portion. My partner asked for alterations to his full english which were completely ignored so he ended up with lots of what he didn’t want. Overall left feeling hungry. Didn’t want to say anything as the girl serving was very nice. Hopefully just a one off but portion size for pancakes definitely needs looking at.
Isobel Westwood . 2024-05-11
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A must go to pub/restaurant ❤️🍸🍷🥂🥃🍺
Sheetal Mayekar . 2024-05-02
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Went for dinner last week, great atmosphere, food was really good and the service was prompt and friendly. Definitely recommend.
Andrew Thornton-Smith . 2024-05-01
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Yesterday we came across The Kings Arms by chance as we were on our way back home from a day at the spa for my Daughters 21st birthday. The moment we arrived we were greeted by a really young lovely girl I think her name was (Javi) She made our short stay very pleasant. Our drinks came very quick and so did our staters. I only mentioned it was my daughters birthday and she came out with a small birthday cake plate with candle it was so nice. Thank you so much and we will definitely be coming again.
Jit Jutley . 2024-05-01
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Good restaurant and bar. Service is good. Used several times, more than happy.
Steve May . 2024-04-28
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Had a lovely stay in this hotel and staff were very friendly and welcoming.
Michael T . 2024-04-21
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Best beef roast I’ve had for a long, long time. Beautiful cut of beef, generous and perfectly cooked vegetables and lashings of gravy. Great service and lovely building - well done!
oli blanc . 2024-04-14
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Fantastic for food and drinks. Very friendly staff and nice atmosphere.
Kiko Rey . 2024-04-13
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A great experience, great service and brunch
Grant Miller . 2024-04-07
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Been a few times now so felt it was only right to give them a review. The bar is well stocked and they have some amazing cocktails to try. You can choose to stay cheap/reasonable or go expensive (some of the wines and champagnes are up there) but to give you an idea a pint and a G&T is about 13 quid. They have bar snacks available if you fancy a nibble as well, think scotch egg etc. The restaurant has just introduced a new menu with a very good selection (the pork belly is delicious) and again reasonably priced. They have a side room for private parties of about 6 people and a conservatory (bit like the one at piccolino's) which can also be booked. Yet to try the patio/terrace as the weather has been pants. The staff are all really helpful and polite and will even listen to suggestions. They are planning on putting on entertainment nights with local singers and if that works it will become a regular thing. Great place for a chat with friends, coffee and cake,a romantic meal for two or a night away (yes, they have rooms too)
Guy C . 2024-04-04
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Splendid birthday breakfast for six today.Excellent food, piping hot all round. Comfortable , warm atmosphere.Highly recomend.
J1187LGjennym . 2024-04-02
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Hit and miss depending on the Restaurant manager on duty. Had fantastic experience a couple of times, but last week it was a different manager, and he was very disappointing. Now feel less inclined to return.
sara pruden . 2024-03-31
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A brilliant pub with great quality food and good service. Burgers are delicious, steak is cooked perfectly. We will return without a doubt.
Troy Craig . 2024-03-30
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Awful service from the moment we arrived and totally ripped off . I receive emails from this establishment and most in last 2 months telling me 50 % off mains so when we arrived we asked if this deal was still on only to be told no as there was over 6 of us we then spoke to the very rude manager explaining it did not state size of table he then came back with we could have discount but not on meals over £25 which it also never stated then received bill with no discount whatsoever then told needed a code which we was never told . The food was cold and very small portions the rack of lamb was more like a small rib. The pork was more like bit size and not crispy would never return
James1963Hart . 2024-03-29
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Had a meal in the restaurant. Excellent food cooked excellently. Wide choice of food and drink. Lovely atmosphere. Would go again. prices a bit on the high side. Friendly, helpful staff. Strongly recommended
Douglas Rankine . 2024-03-29
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Very nicely furnished, welcoming atmosphere, good extensive menu with choices from a few pounds to expensive steaks. Our lunch was very nice, freshly cooked and reasonable fir the standard.
Mike Adam . 2024-03-28
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Really enjoyed spicey chicken burger! Good service
ryan ward . 2024-03-26
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Way too overpriced and then had to pay service charge(enforced tip) felt robbed so won’t be back.
christine greenwood . 2024-03-24
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First time eating here with friends for Sunday lunch today . The atmosphere was lovely and staff were very helpful and attentive and the food was delicious. We all went straight for the mains . Myself and one other from our group had the Pork roast , another had the Beef & another had the Chicken . We thoroughly enjoyed our meals and even had extra roast potatoes . We also had desserts after watching several pass out table and the temptation was too much ... My fruit crumble and custard was absolutely scrumptious and the portion almost beat me ! 3 of us had that and my partner had the cherry sundae which he made dissapear without letting me try it ha-ha so that's a huge thumbs up . I can say with certainty that we will be coming again and have already recommended to some of my friends
dawn c . 2024-03-24
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The Kings Arms is a great addition to eating places in Egham. I went with my daughter before the cinema last night and we were both very impressed. The decor was great, the bar looked good and the atmosphere was welcoming. The staff were all very professional. We both had a goats cheese with a heritage tomato salad to start. It was nice and it looked gorgeous, but we did feel that a little something was missing. We realised once we’d got back home that the missing ingredients were black olives and avocado. For some reason ours came with what I thought was some pickled cabbage. It was very pleasant, but I think that what was described on the menu would have been better. Anyway, we enjoyed what we had, we didn’t comment to staff and we didn’t realise what was missing. For main courses we also had the same dish….the haddock and triple cooked chips, with crushed peas and good tartare sauce. It was really nice. My house Malbec was really very pleasant and my daughter had two pints of Guinness and blackcurrant. It looked like a nice pint. I’m gluten intolerant and I have to say this place is ideal if you want GF food. Most of the comprehensive menu seemed to be GF and if ours was anything to go by, there is no compromise on flavour or choice. My only criticism is that as a haven for people like me that are gluten intolerant it would be really good if they’d get in a few bottles of GF ales. There are lots around these days and GF Peroni or Daura are simply not the same.
mikebQ6024IZ . 2024-03-23
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What a total disappointment and it has to be said, a complete rip-off! I booked a table for Mother's Day breakfast, knowing that it wasn't cheap (£25 for adults) but I assumed (wrongly) that it would be well-above the norm and worth it. Oh dear, how wrong could I have been? Things started fine with a warm welcome and a nice table in a lovely room, but it was downhill after that. The meal came with a juice and coffee included in the price. Although the waitress did ask which juice we would like (limited to apple or orange), we had to wait a long time for it to arrive. When it did, bizarrely it was a half-full glass of supermarket-bog-standard juice, with ice (?!) and a straw! Eh?! And to the food. Three of us ordered the full English. Now bearing in mind the cost, I have never been so disappointed with a breakfast in my life. The art of cutting corners and costs was so evident it was laughable. The 2 rashers of bacon were over-cooked and skinny, the one hash brown similarly cooked and half the size of one from McD's (which are much nicer), a ridiculous tiny metal ramakin of baked beans probably had a dozen beans in it, half a large-ish mushroom (half?! even the menu said "a mushroom"!!), half (again!) a smallish tomato and a slice of black budding about the size of a £2 coin. The coffee was okay, but hey, when you're this cost-conscious and despite the occasion, no refills were offered. The service, like some others have mentioned, was below average - slow and careless (e.g. leaning across diners who were eating). And all this for the not-so-small-sum of nearly £90. A shame, because it is local and they have done the place up very nicely. But will we go back? Probably never.
DPP1967 . 2024-03-11
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Great pub, Definitely on the pricey side but the food is excellent and the setting is great.
Rob Dupré . 2024-03-08
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Lovely stay, very helpful staff. Sunday lunch was great. Lots of nice little touches Thank you Julie and Linda
Linda Emmerson . 2024-03-04
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Wonderful dinner, great service
Amanda Elliott . 2024-02-29
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Wonderful venue. We hosted my dad’s birthday and the staff couldn’t have been more helpful & attentive. Nice private dining space. Good is excellent. Highly recommend! Big thanks
Fiona Rogers . 2024-02-22
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My Family and I had such a really nice lunch recently. The meals were excellent as was the service. Look forward to coming again soon. Best wishes, Mary
Mike Petchey . 2024-02-20
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Very clean, nice and always fresh fish. I can only recommend!
thomas schankat . 2024-02-05
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Great pub, will be going back here.
Surrey Hills Roofing . 2024-02-05
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Starter of mushroom parfait and the scotch egg was really tasty, main meal was pork which was full of flavour. Sadly the rum baba was dry so very disappointed.
Chris Hayward . 2024-01-27
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Attended for dinner with the family for a birthday celebration ,very pleasant surroundings and polite waiting staff the menu offered a good selection of dishes and the food was of a good quality, and served hot all in all a very nice evening spent at the venue ,I would recommend to friends
darrell V . 2024-01-25
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The Kings Arms in Egham is a fabulous dining experience. Delicious food, stylish interiors and amazing service. Will be visiting again soon. Highly recommended 👌
Rosie Scott Hair and Make-Up . 2024-01-23
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We joined the restaurants loyalty programme. There are ‘rewards’ for introducing others to it, 5p back in every £ spent and 50% off main courses in January. All a pretty good deal really. So we had dinner on a Friday night, fabulous beef cheek with puff pastry top - maybe I should have added a bit of mustard in retrospect, but it was lovely. I had a side of colcannon mash. Mrs had the monkfish which was a 10/10 dish. At 50% off, they were both under £10. All in all an inexpensive evening, great atmosphere, and superb service.
jw6969 . 2024-01-20
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I couldn’t recommend more! The nicest place in Egham (although that’s not hard to beat!). The atmosphere is lovely and not too loud. Lovely seasonal menu with great variety. Always happy to be back here!
Sasha Felton . 2024-01-20
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Great location and an excellent bed & breakfast on the High Street of Egham - the breakfast was delicious and the staff extremely welcoming and helpful!
Larry Scott . 2024-01-18
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My family enjoyed a birthday dinner here last weekend. Big thumbs up for the flat iron steak, the pork belly and the apple and plum crumble. We were seated in the Menagerie (glass extension), which we found a little bit nippy even with the electric patio style heaters. Blankets were provided creating a cosy atmosphere, but I'm not one for using shared blankets. The service was efficient and friendly. We will definitely be back, but will probably choose to sit in another part of the pub restaurant.
Jaclyn Lawler . 2024-01-16
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Allie, Ems, and the rest of the team was amazing. Food was great. Service was great. Fully recommended.
Jack Thompson . 2024-01-14
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Lovely rooms, our bathroom was particularly spacious. The bed is very comfortable and providing complimentary fresh water, capsule coffee and even sloe gin was a nice touch.
Stuart McAlister . 2024-01-13
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Nice place. Food and drinks very nice. Nice enjoyable evenings
Ranjit Mann . 2024-01-12
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Nice atmosphere but the food isn't great
M A . 2024-01-12
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Lovely pub. Beautifully appointed Staff very welcoming and friendly Beer as great ... At the price it would have to be... Enjoyed my experience. Will return
Chris MacArthur . 2024-01-09
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We have previously had some lovely meals here. So decided to splash out for Christmas Day lunch as our son was coming back from Australia. We were all excited and looking forward to a special meal, expecting it to be fantastic.It was awfully disappointing and considering we had to pay in advance, we are gutted. It was terrible. I complained on the day to our waitress who said she would pass it on and also to a manager who took my email address and said someone would contact me. This didn’t happen. So I sent a detailed email with photos of our disappointing food. But no reply either. We are local and have recommended to many people and have now told them how dreadful it was. It ruined our Christmas Day we feel robbed.
Sarah D . 2024-01-05
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Great lunch with family. Very pleasant
David maksymiw . 2023-12-31
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Great quality food and service.
C J . 2023-12-27
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Considering I booked this 2 months ago the service and food was awful!! Small , dry and not the full food that was meant to be on the plate! Ruined my boxing day meal!!
Pioneer28037153431 . 2023-12-26
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I give you one star for not replying my feedback.
Lex Chan . 2023-12-22
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Nicely fitted out pub. Focus on food really but nice bar area. Quite pricey and limited beer selection but good location.
Andrew tomlinson . 2023-12-21
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I was part of a group of 10, no tap water, we asked for an extra Yorkshire pudding and extra veg but none were brought, I ordered the lamb but as you can see it was one piece, had to ask for extra lamb which the restaurant supplied but was not impressed considering the venue seemed to take themselves seriously as a restaurant. Not worth the value, disappointed.
Joseph Rogers . 2023-12-18
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On arrival barman was very attentive and sorted drinks and table within minutes. Once seated, took a while for waitress to come over and take our order, food arrived but wasn’t over excited, my cheese soufflé was warm, not hot and my husband salmon roulade was tiny, we actually thought it was an appetiser. Main course was ok, turkey and fillet steak, service wasn’t great, lots of waitresses standing round doing nothing but slow to come to us when we wanted something. Also the room was really cold, I had to ask if they could shut the conservatory door. This is our 4th visit since opening and I don’t think we will be back. Such a shame as we are local and we thought we had found a little gem in egham but sadly not. After asking for the bill, we left the cash on the table and on leaving the restaurant, the waitress shouted out in front of everyone “Have you two paid”!!! Not very professional I feel.
Companion45508370634 . 2023-12-13
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Excellent roast, unsure if it is under new management but the service was excellent and professional. I have always received good service here it was exceptional today. Sunday roast was great
Jessikamx . 2023-12-10
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The atmosphere in this pub is very relaxed and elegant, which makes it a very nice place to drink. A great job is done by the staff behind the bar. They are very friendly and welcoming.
Sam Noon . 2023-12-04
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Food was great especially the steak burger Was cold in the orangery so had to wear coats Although there were blankets and hot water bottles Service was ok but felt that it was over selling and didn’t seem natural
523barrys . 2023-12-02
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So cold inside the restaurant Vents in the ceiling blow very cold air into dining room so was very chilly We moved tables and advised staff and floor manager, they apologised and said there was a fault and had had on going issues but could not adjust the temperature. Staff were very apologetic Most of the diners had to keep their jackets on. We were supplied hot water bottles and blankets ( from the outside seating area) Food lovely staff really good
Sue Doughty . 2023-12-01
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Just came for a quick dinner with a friend, was served by an arrogant, dismissive, entitled, gen z tosser in an alice band, the time is 8.30pm on the 28th of Nov 2023. Not much more that I can say.
James Lawson . 2023-11-28
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It’s very good gastro pub , service it’s excellent very happy , will come back
Caterina Loizzo . 2023-11-19
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Nice food, friendly staff. Definitely worth a trip.
Taj singh . 2023-11-13
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Great selection of beer. I didn't eat on our visit.
Karl N . 2023-11-12
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Fabulous lunch. Cote de boeuf not on the menu but owners got in especially. Cooked to perfection. Service is always friendly and welcoming. A really wonderful experience guaranteed every time.