The Lounge in Runnymede

After reading the very inviting comprehensive website I called to make a breakfast reservation in The Lounge at 9.30am. I was told by a very supercilious telephone operator that this is not possible ...it is 1st come 1st serve before 12.30pm which is not listed on the very comprehensive website.I then asked for other options and was told very superciliously that there were none.I expressed my disappointment in this not being listed on said website and she didn't give a darn. Well shes getting paid regardless.

I usually have nothing but good comments about the Runnymede. I meet friends regularly in the lounge for coffee and snacks. Fab. BUT today, my husband and I decided to pop in and we sat outside. Several other tables occupied but mostly empty . A waitress was taking an order and didn’t acknowledge us as she walked past. We waited, no menus brought. I asked - what looked to be a manager about the restaurant and if we could have a menu. He waved me off and said some one would be over. We continued to wait. Eventually menus arrived even though the waitress had heard me talking to the ‘manager’ asking for a menu. We then waited and waited and waited. I have never experienced such poor service here. The waitress went to the table next to us, who had arrived after us, and took their order then didn’t come ack. So as we left, without ordering I spoke to a ‘manageress’ who was next to the manager - who I pointed out - had known we were there but had not taken our order. In fairness, the manager was was suitably attentive and said she’d help - but too late I’m afraid.

Poor quality pancakes. Cold and soggy as though they were microwaved. Overpriced as well.

Poor quality pancakes. Cold and soggy as though they were microwaved. Overpriced as well.

Comfortable area to get some work done and have a snack. Close enough to the airport but far enough to stop the quality dropping.

Comfortable area to get some work done and have a snack. Close enough to the airport but far enough to stop the quality dropping.

Had an enjoyable solo meal here. I had pasta which was good and the staff were very friendly. The food came quickly. No complaints really. Would recommend.

Limited menu and very slow service.

Just went to the bar, got ignored because table orders are more important! The assistant manager severed someone who had just walked up and completely ignored the fact I had been standing there for a while. Very rude place I will not be returning

Waiting to check in we headed to the lounge for some lunch. When my husband went to the bar he was told it was table service so we took a seat and waiting. Then we waited some more! When we finally managed to order the food arrived (very tasty) but no napkins or cutlery so we had to ask. When we finished we again had to wait ages to ask for the bill and finally my husband got up to pay instead. Overall tasty food options but service needs improving.

Fresh, airy comfortable lounge bar looking over the river. Attentive staff checking that all your needs were seen to. We had a lunch time stack and and evening snack. A very enjoyable experience, very relaxing.

Wow! Absolutely fantastic lounge bistro bar, part of the wonderful Runnymede hotel. A roaring open fire in a slick modern fireplace was absolutely stunning to experience while overlooking the Thames. Service outstanding with the staff smiling and helpful the whole time.

Poor service, poor quality, poor prices - review is not based on the hot food, but the brunch /hot drinks. Generally not impressed, and the lounge didn't reflect the quality of the hotel. Matcha latte was not mixed well, the smoothies were not fresh, and the service was non-existent...

Cool, modern, relaxed bistro. I loved the sour dough bread and the service was generally pretty good although one waiter seemed pretty uninterested in his job. The machiato was not what I was expecting, being served more like an espresso. There is free car parking for guests and the decor is really classy.

You cannot book the Lounge but there was a reasonable amount of space. Outside was full, not surprising as the weather was nice. The menu was via a QR code and you order and pay using the website that comes up. Food and drinks both turned up in good time. I had a crispy duck salad that was very good and my friend a sandwich which was also good apparently. Service was good and friendly. A nice place for lunch.

What a view to have a nice evening drink.

Had a light lunch at the lounge on a beautiful day. Great to see the staff back and the service is always whats expected. Had a little wait for our lunch but was all sorted by Martin. Great service as always from the staff and hope to be back at the Left Bank again.

Decided to call in to have a cocktail before dinner at a nearby restaurant. We found the seating configuration strange as it seemed to cater for large groups and not for couples. This meant that there were several six + seating areas with only two people sitting at them. As soon as we found a suitable table, we hadn’t even taken our coats off or sat down when a member of staff came over to ask what we’d like to drink. We asked her to come back in a few minutes when we’d had a chance to settle ourselves and look at the menu. She didn’t come near or by us again but we did see her chatting to another member of staff. After almost 15 minutes, I managed to catch someone’s eye but before we had a chance to say what we wanted, we were told how we could pay! We both had a glass of wine as, disappointingly, the only cocktails were gin based. We were even more disappointed when we said ‘cheers’ that our glasses made the dull thud of cheap glass and not crystal as one would expect in prestigious establishment and for the prices charged. The wine wasn’t that cold and we weren’t offered any nibbles either. The only saving grace of our brief 45 minutes in The Lounge was the guitarist playing in the background. Next time we’ll go to a local pub and get better service with a smile, cold wine more atmosphere.

Rest area between reception relaxing and comfy .staff friendly clean and sparkly a great place to meet family and friends

Some of the seating was uncomfortable. Outdated. Furniture needs replacing. Noisy. Not a very relaxing place to sit.

I had been given a voucher for two as a work leaving gift and recently moved to Surrey from Northumberland. This was our first visit and very impressed. The lounge was buzzing on Saturday afternoon and good atmosphere. The girls serving us were professional and friendly, we were made to feel special it was a treat. The sandwiches were fresh and tasty but the cakes and scones were to die for so delicious - light and fluffy and tasted so good. We had a wander outside as it’s a pretty setting on the Thames and a lovely sunny day. We look forward to another visit soon.

After dinner we hung out in the lounge, the atmosphere was lovely very friendly great staff we found other residents throughout our stay very friendly also lots of happy people,buzzing around.

I cannot express how wonderful they made our afternoon. I have some dietary requirements and had a special tray with absolutely beautiful looking and tasting cakes and sandwiches. I know it can be difficult to make special cakes but well done for the effort they went to. They were very attentive and made the afternoon so special.They brought a special happy birthday chocolate mouse with candle to finish the afternoon. It was such special afternoon.

Very cosy, quiet and comfortable to relax in. Staff were very quick to serve and check up if I needed anything.

A bright area with comfortable accommodation where you can get food and drinks served and a large television screen for special events. Slightly offput by the large glass doors accessing directly to the outside which let cold air in directly when opened.

Excellent afternoon tea in the lounge with the family. We were looked after very well and catered for some vegetarian options and also for the allergies. The service was excellent. The down side was in the lounge when smokers want to go outside, cold air rushes in.

After a long walk we decided to have something to drink at The Lounge. We only ordered tea but it was plenty of it and of a very good quality. The surroundings were relaxing and quiet. The only downside was that the carpet was dirty and there was food under the table but not enough to put us off.

Pre-meal coffee is always a pleasure here with such a lovely view. Especially during this current batch of great weather.

I've previously eaten in the excellent Leftbank Restaurant but this morning just wanted a coffee whilst walking by on the Thames Path.

As this is midway for both of us it is our regular place to meet up and catch up on whats going on. Great lunchtime menu with wine by the glass in a great setting. Highly recommend.

Great selection of drinks, very good place to relax after dinner. Warm and welcoming staff. I totally recommend!

A lovely atmosphere. Friendly staff, who bring your drinks to you. A free bowl of nibbles is given with every round of drinks purchased.

ate here 3 times...great to share plates and sandwiches....lovely view and you can be outside which is really a treat.

Very decent service, with each time a good explanation and background on what is on the selection of drinks.

Stopped by the bar a few times during business stay at Runnymede Hotel.

The Lounge has an extensive menu and the service is good. The only downside is that it is right at the entrance of the hotel (what most hotels would call the lobby). So if you are looking for a cosy, quiet corner to sit and chat, this isn't it.

We were celebrating our 30 wedding anniversary, the Afternoon tea was good but we had to wait for over 1/2 an hour as we were told they were busy with too many people arriving at the same time?

Lovely food and plenty of it, great service, nice location. 2 in our party had very different allergies and they couldn't of been more helpful they were very well catered for. Excellent value too.

Excelente ubicación para una charla con amigos, con una copa de vino o una reunión de negocios en cualquier momento del día. Magnífica ubicación con vistas al río Támesis y a la intersección 13 de la M25. Recomendado.

Me he alojado en este hotel en numerosas ocasiones para reuniones de negocios. El Salón en sí es bastante agradable, pero el servicio es algo errático. Normalmente puedo ir y estar en el bar en lugar de esperando que uno de los empleados encontrarán el tiempo para venir a determinar si me gustaría algo de beber. . . Me he sentado por más de 10 minutos cuando yo era sólo una de las 7 personas en el salón, siendo completamente ignorada por el personal (a pesar de haber sido recibidos a su llegada y descanso en un lugar más prominente). Cuando está ocupado, incluso ligeramente necesita agitar el brazo directo, etc. para conseguir alguna atención.

Invité a mi madre y mis hijas para una tarde el día de la madre. El hotel en sí es precioso. El té de la tarde estaba bien no es el mejor. El servicio fue bueno para empezar con el más concurrido, pero el más lento los servidores dieron se convirtió, encontré mi propia pregunta constantemente a té fresco o más leche.

Undoubtedly a great spot for lunch and thoroughly enjoyed the view with a table by the windows. We just had sandwiches and I have to say that my ham sandwich was dry and uninteresting. We shared chips and they seemed fine but, at the price and the surroundings, you expect everything to be spot on and it wasn't. It was my only visit so far so happy to keep an open mind (I note the other more rapturous comments!).

I visit the lounge at the hotel on a number of occasions to meet with colleagues and now that they are offering free wifi it is a very comfortable and convenient place to meet. Then it is only a very short walk to the Leftbank for a meal

I booked this to celebrate a birthday but we were ignored from start to finish. On booking I had made a dietary request but the restaurant failed to adhere to this request. so another wait whilst one of the sandwich selection was changed. The sandwich fillings were disappointing - cucumber, ham, cheese and salmon. Once the food was delivered to the table no member of staff came to check if all was ok and no offer was made of a top up of tea/coffee.After a considerable wait I went to the bar myself to order more hot drinks. But no drinks arrived, by then I was beyond disappointed. We asked a passing staff member what had happened and she advised our waitress had gone (gone where - home or for a break). It appears our table was waitress less. Our hot drinks then arrived and I explained that it was a birthday celebration and how disappointed we were. The staff member then brought out a mini chocolate mousse with a candle - too little and far too late.No manager apologised despite our letting the staff know we were dissatisfied.The location is good and the scones were lovely but we were let down by the service. I could not recommend as we felt very under valued as customers. The Lounge was not full so no excuse for the slow service.

Brought my mum as a surprise on a Monday afternoon. Great atmosphere and we weren't rushed at all. The afternoon was so lovely the cakes were amazing and so beautiful and we were given a box as we couldn't eat it all which was nice. We were served mostly by Lavinia I think her name was. She was excellent so friendly and warm it was a pleasure. I look forward to coming back again

This is a comfortable place to while away many hours the view of the river is stunning and I love the crispy duck salad

I came here with a friend for afternoon tea last Thursday , we were seated ( as requested) by the window overlooking the Thames. We were served by Karolina who was very helpful and delivered very good service. We were given a choice of either Rose or an elder flower drink each. The elder flower is very refreshing and is alcohol free. My friend enjoyed her Rose.We had the option of having our tea anytime we like so we opted for when we have the cakes. the Tier was beautifully presented and so was the contents. A few years ago you were allowed to ask for more sandwiches and cakes but this has been stooped which is a shame ( an extra £8) . We continued with the demolishing . Overall very enjoyable.

Excellent Afternoon Tea for Two, would highly recommend the Runnymede. Service was outstanding and the sandwiches and handmade cakes were delicious.

Food was absolutely superb! fantastic choice of hot and cold food. Standard of cooking was also faultless, the beef cooked to perfection. The staff and team where just the best, couldn't be more helpful!Well done every one of you and thank you.

We had our New years eve at this hotel. The food was incredible. It was a buffet with food to die for. All four courses were fantastic and the presentation was first class. We will be returning next year.

Had a wonderful lunch at The Runnymede on Boxing Day. The staff were very attentive, polite and friendly. Food was fabulous and wonderful surroundings. Couldn't recommend highly enough. It was so good, we've already booked for next year!

We spent a day and a night at the Runnymede hotel.The reception and all staff were very courteous , smiling and friendly.The Rooms were clean and very comfortable.The only meal we had was breakfast which was excellent,There was a chef who would cook eggs any way you wanted or omlettes if you wished.The choice of foods from full english breakfast ,to continental,cakes,different breads.The location and views beside the Thames was stunning.Would certainly stay at this hotel again

Staff were brilliant, food was great and the venue was perfect. Special occasion and they arranged a congratulations platter for us - brilliant.

I booked this for a friends 30th Birthday and we was all so impressed! Excellent Staff, Excellent food, Excellent location. I am a Vegan and my friend is gluten free and we always feel a little hard done by when we go out and eat or do something like this! Well not this time I was so impressed with what we both got especially me! Being a Vegan no one ever accommodates me properly and they provided us with our own special sandwiches, cakes and scones! I was so happy! thank you! We will all defiantly be coming back! Thank you for being so great and accommodating and providing us with excellent dietary requirements. I Highly recommend it is also a really good affordable price for a champagne afternoon tea!

We often meet here for coffee or drinks. It is a great location and suits us as we are local. The service can be spasmodic but the staff are always friendly.

visited 21st Oct. and overall was very pleasant. amiable surroundings attentive staff. sandwiches fresh but a little bland. scones warm with strawberry home made preserves and clotted cream .four fancies each close to petit four sized. the mille fieulle pastry was overcooked and tasted burnt.which was decent quality. to the Manageress. Also had to ask fot hot water which usually comes automatically. rose champagne .a large selection of teas or coffee available.

Excellent, friendly service and the food was lovely. We thoroughly enjoyed it and with a lovely view of the river too. We will come again.

This is one of the best afternoon tea, Great staff, beautiful location, great price and brilliant tea, I would highly recommend

Lovely area, beautiful river view, they were serving afternoon tea , unfortunately we were too late to have it , as it was 6pm . maybe next time. But instead we enjoyed our tea and scones

Arrived here at 5.40 after a long day at work to bring my daughter for a birthday treat (at the spa). Whilst waiting i thought i would treat myself to a drink at the bar. I asked at the bar and was told a waiter would come to my seat. I waited for over half an hour ..... no waiter. I have now left without a drink, disappointed but slightly better off.

We had afternoon tea here was lovely . A bit disappointed to be charged for champagne when we didn't actually have any but didn't realise we were charged until after we left. The restaurant overlooked the river so it was a beautiful setting. The weather was glorious which made our afternoon extremely pleasant sitting by the river after tea.

We had Afternoon Tea in the Lounge at the Runnymede-on-Thames and it was a most enjoyable afternoon. We chose the Elderflower & Mint with ice in preference to Champagne & it was a lovely refreshing drink. Sandwiches were well filled & the scones & cakes were good too. Very nice white china cups and saucers with a large pot of tea or coffee. The tea came a bit late, but the staff were very busy as it was such a hot day.

The food in the lounge is excellent and very big portions. Very good value for money and you feel pampered.

8 girls enjoying the afternoon tea having taken advantage of the fantastic offer of £25 for two. Sandwiches and cakes were absolutely spot on as was the glass of rose champagne and bottomless cups of tea and coffee. Thoroughly enjoyed and a very relaxing afternoon with very attentive staff. Well done.

Took advantage of the £25 for two Champagne tea and thoroughly enjoyed it. Well filled, fresh sandwiches in four varieties, lovely fresh sultana scone with jam and cream followed by a variety of yummy cakes washed down with a glass of pink Champagne and a good pot of tea from the assortment of teas offered. Service was very pleasant and attentive with several offers made to replenish food or tea/coffee. Sitting by the window looking out onto the Thames on a sunny summer's afternoon added to the enjoyment.

Very disappointing afternoon tea, stale bread, no excuse for something so simple to get right!One scone per person?! And stale Very cheap teapot, milk jug, more pretty crockery needed.Sandwich filling very mean not much in there, bad quality what was in the sandwich.I think due to an offer being on the quality has dropped and cutbacks made to still capitalise on profit.The problem doing this is people then get a bad impression and will not return.

Afternoon tea on 4th August was very disappointing. Poor white sliced breadand cheap 'butter'. One scone each ! The cake stands, tea pots were of poor quality and tatty. We have had several afternoon teas - Oakly Manor not too far from you is superb. However, your staff very good.

Excellent, lovely sunny afternoon, and the waitress was brilliant explaining everything and nothing was too much trouble. My Mum thoroughly enjoyed her treat, felt totally relaxed and enjoyed the experience. The afternoon tea was great, many thanks

It was nice sitting by the river watching the boats go by having afternoon teathe sandwiches had plenty of filling the scones with jam and cream were excellent and the cakes devine will go again

Very average afternoon tea, not what you would expect from a four star hotel.Bread was stale, no excuse for this, so simple to get right! Sandwich fillings very meagre amount.Only one scone per person usually at other venues you would get two and again it was not very fresh.Tea pot, milk jug etc very unattractive and cheap, more decorative and pretty crockery I think should be used.All in all three star standard afternoon tea experience, very disappointing

For the 3rd year in a row myself and 10 work friends had afternoon tea at The Runnymede last Sunday. We love the value at £25 including a glass of bubbly or an elderflower pressie, refillable tea or coffee and an array of sandwiches, scone with jam and cream and 4 other small cakes. As I said last year, the service doesn't include pouring your tea for you as some other establishments do and staff were a little slow in asking if we needed top-ups, but having said that we only had to attract their attention and ask for more tea and it was delivered promptly. We like the conservatory atmosphere overlooking the river, and love that we're not rushed. All in all, a lovely afternoon, great food and great company. ( Forgot to say, they were very accomodating in making plain sandwiches to order for guests who didn't like some of the fillings, excellent).

I really enjoyed my afternoon tea, our waitress explained everything to us, tea and selection of sandwiches,scones and selection of cakes, also included a glass of Proseco or non alcoholic Cocktail. I would highly recommend this afternoon tea.

What a lovely way to spend an afternoon. Tea booked and we arrive early so we can stroll by the Thames and watch the locks operate. Very nice waitress explained what tea was all about once we sat down. Champagne to start then the cake stand of sandwiches, scones and jam and lots of pastries. All very yummy and plenty for all. Carrot cakes were great. Tea or coffee is available. The tea comes in a nice pot. No hurry at all and lots of time to enjoy the feast. Take home what you cannot finish and have the leftover cakes at home. Well worth the £50 per head as a special treat.

I booked Afternoon Tea as a treat for my elderly parents. The lounge area is comfortable, relaxed with seating both inside and out, overlooking the River Thames.Upon arrival we were shown to our table, seated on a comfortable sofa and chairs, which was by an open door leading to the garden overlooking the river. Being an extremely hot day, this was perfect. The waitress looking after us (Liandra, I believe), was helpful, very attentive and efficient. The selection of sandwiches, cakes, scones and homemade jam and cream were excellent and well presented, served with a glass of champagne. We finished off with tea and coffee. The atmosphere was relaxed, not rushed and a pleasant environment to be in.I would definitely like to return.

Cakes and sandwiches were top quality good service a very please 2 hours by the river all tables outside were taken so it was a bit humid

Great view onto the Thames river. During summer time it is nice sitting outside and to relax.

The hotel and most staff are very good however, when I had tea on the 7th of July I was most disappoint with the service my wife and I received. We were guests in the hotel and had booked a tea at 3pm. on arrival in the lounge by the staff desk, we were completely ignored by several members of staff eventually the member of staff behind the bar pointed us out to a male member of staff, his approach was very off hand and not particularly friendly this distracted from what is normally a very pleasant experience. We will be looking for an alternative location for our next trip

Have visited for afternoon tea on a couple of times before. On this occasion was disappointed in initially being served the drink quickly followed by the sandwiches, cakes, etc.before the champagne had been consumed, we had to ask for the tea that obviously did not arrive with the sandwiches, etc. The selection of cakes was poor, what is it with macaroons! Would prefer more selection what happened to,the fruit cake, strawberry tarts? No top,up tea offered, £25 each a lot for a few sandwiches, not wow! cakes. I have recommended this experience to many friends but standards have slipped.

After my friends small and private civil marriage ceremony we decided to have lunch at the Runnymead Hotel. My first impression was impressive, the cleanliness and lovely drive into the premices was certainly welcoming which was followed by the large airy foyer with well spaced seating in and outside next to the Thames. There were 7 of us including my fiends 2 year old nephew who decided to have a nice afternoon nap on our sofa (lucky man)!! Now, the main menu isn't available late afternoon so you have to have the bar menu which mainly serves Sandwiches, wraps and salad with fries. At £16 a pop we decided on the shared Asian platter thinking it would be substantial enough to share, was I wrong, it was enough for 2 at a push prodominantly Thai prawn crackers . To be in the safe side we all ordered sandwiches after being told that afternoon tea would have to be booked in advance (understandable as they would need to place scones, pastries and cut the edges off their sandwiched before carefully placing each item strategically on a series of plates all on top of each other) !!2 x fries, 2 x spiced (not) cajun salmon wraps, 1 egg mayo, 1 cheese n pickle, 1 tuna sandwich and wrap, 5 x juices and 3 teas = £115.00 + gratitude... Wow expensive sandwiches I have to say ! Service was polite but nothing outstanding and found the porters extremely attached to their brollies, said they would be waiting for me once i was finished with it, and low ad behold they were (lol) !!Overall nice venue, decent food and service but food ... hmm overpriced ?? you decide !

The lounge at the Runnymede is comfortable with plenty of seating inside and out. Great location by the Thames. Service is always excellent and nothing is too much trouble. Great to relax in and have coffee, lunch or afternoon tea.

After a very poor start, in fact had we not been waiting for some others to arrive, we may have left...were directed to the wrong area, then waited some time to be greeted....in fact having spoken to a member of staff, we were then ignored for a bit longer, then they had to find the clipboard?? But so glad we waited, the food was excellent, plenty of it, and a good variety. Tea replenished, and we all enjoyed the pink champagne. After the initial poor service, the service was excellent, but the tea took a while to arrive.....but we would go back, especially on a summer day when we could have tea overlooking the river. Very good value for money.

A very civilised way to spend a sunny afternoon. A walk along the river followed by a glass of champagne, sandwiches and delicious cake. The atmosphere was relaxed and unhurried, the staff were friendly, courteous and efficient and there was always someone about to refill your cup. The conservatory was clean and the breeze coming through the open doors was perfect.This was a gift for me and my wife and we thoroughly enjoyed being spoiled and stuffed with cake. OK, maybe I could have left the last piece?... no, that was never going to happen, it was too nice!Only minor criticism (and I'm being picky) - towards the end of tea, when there were only 2 or 3 couples left, the other tables hadn't been cleared so it did look a bit of a mess (not that we minded, we were very relaxed by this time!). We did also play 'spot the new guy' with his 'fresh out the packet' horizontal creases in his uniform!

Went for afternoon tea with three friends as it was one of their birthdays. We sat in the conservatory with the door open, 2 of us on a sofa and the other 2 on chairs. We had a really fabulous tea, with all the tea and coffee we could drink. Food was lovely and we were asked if there was anything we didn't want. 3 of us don't like salmon so they replaced our salmon sandwiches with a mixture of the other flavours we had. Lovely little cakes and a scone with clotted cream and Jam completed our tea. The service was excellent. Unfortunately, I can't remember the name of the young lady that served us but she was really attentive - until she had to move to the other end of the conservatory to serve other guests and we had someone else take over our service. She was good too, but we had almost finished by the time our second server took over. Would thoroughly recommend afternoon tea at the Runnymede.

Recently had lunch here with family and the service and food were really good. Our waiter really looked after us. My only criticisms are that the sharing platters are not really large enough to share, well not for us anyway and the cushions on the sofas/chairs look like they need a good clean, as does the carpet. This seems to be the theme throughout this hotel for us though. Would visit again however as the food and service were really good.

we were here for the weekend and we chilled out in the lounge area. The service was good the proscecco was extremely pricey. We had nibbles but the crisps were hard however a lovely experience

Usual good light lunch: chicken and chorizo sandwich, honey glazed ham and mustard sandwich, skinny fries, lychee spritzer and bottle of Laverstock organic lager. Prompt and efficient service without any long delays. Good stuff.

The staff are very helpful They can't do enough for you I highly recommend it Food is fantastic From coffee to light lunches To a full blown meal

Lovely food in a lovely setting right on the river, you could have sat out side weather permitting. The staff are all very helpful couldn't do enough for you. The lounge is very spacious and light. Highly recommend afternoon tea.

We visited The Runneymede Hotel for Afternoon Tea and had a lovey experience.One of our party was a vegetarian and on arrival was asked her likes and dislikes and was provided with suitable sandwiches and was reassured that all of the desserts were vegetarian and did not contain geletine. We were asked whether we wanted our glass of Rose Champagne, which was included in the price at the beginning of our meal or later and have tea or coffee first. We had our Champagne at the beginning of our meal and enjoyed it with our sandwiches and opted to have tea and coffee with our sweet selection and were offered additional cups of tea and coffee . We could not manage to eat everything and were able to take some home with us in cute takeaway boxes We found the staff very friendly and were swiftly moved to a more suitable table when it was noticed that one of our party would have trouble eating from a low table. The river views are lovely . They occasionally offer a two for one offer which books up very quickly which offers amazing value .

nice easy seating area , easy access to bar but they will serve you at the table , well done great veiws

This a good place to meet you work place people before the meetings. And before Ascot as well, food good and the view is charming as well just the Thames going past.

Booked afternoon tea 2-for-1 offer for a friend and myself. Greeted on arrival by our waitress Martyna P, a delightful and cheerful soul who couldn't do enough for us. We had a window seat overlooking the river. The afternoon started with champagne; the sandwiches, scones and cakes were tasty and well-presented. At some point when booking I must have mentioned it was my friend's birthday as Martyna turned up with a small cake decorated with berries and a candle and sang Happy Birthday. Unable to eat everything we were even provided with boxes to take home the cakes we hadn't managed to finish. There could have been a wider selection of teas, but that is a very minor point. All in all a very pleasant, relaxed and happy afternoon.

The afternoon tea is really good, my girlfriend really like it.But I don't really like the review page, which is designed to force me to type more than I want.

good food great service in a spacious bright surroundings staff very helpful and bright and good atmosphere

Staff were very attentive and kindly brought over a small cake for my auntie on her 60th birthday. Food was lovely. Champagne on arrival. Very lovely afternoon in a beautiful hotel with lovely surroundings of the river Thames.

Lovely atmosphere in the lounge, very relaxed.Fantastic quality and choice of food, loved the refreshing mint and elderflower drink.Staff friendly and very helpful. Lovely scene looking out over the river Thames. Would highly recommend the afternoon tea at the runnymead hotel.

Fab afternoon tea the staff were so friendly and the tea was a lovely surprise. I had particular sandwich filling requirements and they dealt with it so well. Thank you my friend had a lovely birthday tea.

Stayed at the runnymead over the Christmas period and thought would be a lovely venue for an afternoon tea so booked my cousin in for her 60th birthday treat she and her husband had a wonderful time looking out over the Thames enjoying the great food and hospitality thank you for making it a special couple of hours for them

There were nine of us to celebrate a Diamond Wedding. We had booked a table in The Lounge to have drinks before lunch. The small tables had been arranged and armchairs put in place right by the window, with its lovely view of the Thames, and everything was reserved and ready for us when we arrived.Nibbles were served with the drinks and the staff were kind and attentive. It made a very nice start to a special occasion.

Fantastic venue, took my Auntie for Afternoon Tea for Christmas present. She is in a Wheel Chair, All on one level, doors were opened for us. Afternoon tea was very good value, service excellent, fantastic atmosphere. Thank you