Burger King in Runnymede

Food was on time and kept well warm and lovely guy, thanks so much!

Food was stone cold ! Cold drinks placed in same bag as food ! Absolutely ridiculous ! Everything was spoilt

The food was stone cold. 12£ for cold food.

Food and customer service was excellent.

I like chicken fries and chips its very delicious. I like burger king bcz they gave many offer on buger king app its half price

Completely the wrong order, ordered a burger king meal and received a chicken royale

Nice service n staff is nice n polite.

I like Burger King. Very nice food and service.

Staff very nice n fast service.

no bacon or any salad in my bacon double whopper , dissapointing

Awful service at drive through window Rude

Great service here, staff are very very polite, definitely recommend dining in this place, drive through open till 11 which is great 👍🏾

Great and friendly service, polite crew members and clean restaurant!

Food was nice Staff were helpful and friendly

Went in and tried to order a standard meal only to be told they had no beef! Thought it was a joke but they literally had no burgers at Burger King! Staff useless as well and completely out of their depth even at this level

Good visit, not quite as good as the Yeading branch but can’t expect them all to be that good!

Sorry to say … this Burger King must be the worst drive in experiences , frequently flooded car park , no hot drinks for months . Complaints go unheeded . You’re better off to visit nearby McDonald’s or Greggs .

I have ordered veg bean burger 🍔 French fries 🍟 with chili cheese bites it’s was fresh food the staff are very helpful and restaurant was very good and clean specially dinning space is very big to sit.

Didn’t get order … never arrived

Very good staff n nice service.

Nice place to be nice staff and nice food

thank you to the young lady for being positive and giving a smile with service

Quick service. Good staff fresh and hot food

Half of my order was missing it’s a pisstake

Abysmal. My burger was literally fridge cold. I really kindly requested a freshly cooked, piping hot one. Specifically mentioned the cheese isn’t even melted, to which I was replied with an argumentative response, claiming I was in the wrong… I calmly restated, please just give me a fresh, hot burger… Minimum you can expect for £12 for a fast food meal! Don’t go here

Experienced staff , responsible and cleaned restaurant

Served by Sumita she was really helpful and food was amazing

Excellent service all staff members are very helpful and restaurant was clean and had a good atmosphere, food was Amazing

I like to come this place again n again bcz food quality, service n staff very nice.

Be prepared to wait and wait for your order if in person. Uber Eats orders take priority, then drive thru. People actually in store are treated lowest of the low. I waited 20+ mins while my order sat on the shelf. Eventually I got given the now cold burger. It was terrible, smashed together like child had made it. Appalling

Great and fast service,friendly management!

Friendly staff and quick and effective communication between team .

Food is average. their fizzy drinks however tastes extremely strange. I tried all of them just to be sure. Probably to do with the syrup mixture and most flavours are unavailable. They may aswell vend the drinks out as normal. Service is mediocre. They prioritise uber eats/just eats orders whilst customers queue to order. There's a specific corner that smells like someone made a backdoor deposit. I had to be sure I hadn't sat on someone's stool. Owners need to inspect this place and make changes because burger King is one of my favourite fast food joints and it pains me to write this review.

Very friendly and polite service, food always fresh!

Walked in wasn't allowed to place order at counter had to use machine which had no option for the order I wanted, staff busy explaining to another customer trying to order using machine.

Thank you for putting a straw in the bag.

Our food was cold and the chips were not even cooked properly, my burger tasted very dry, not up to there normal standard, won’t be ordering from them anymore

Why are you sending drinks particularly milkshakes without straws?

Mahvish has provided an excellent service. Very pleased with how she dealt with the order. I Will be back soon. Thankyou

Mahvish has provided an excellent service. Very pleased with how she dealt with the order. I Will be back soon. Thankyou

Order on the BK app and park in the marked out bay to get your food brought out to the car. Ideal when you have kids on board. The staff are super quick and responsive.

The driver went a completely different way to where he was meant to heading then when he did arrive he was sat in a lane away from where I live when it quite clearly shows on the delivery map where I am living. Food consequently is cold. Over £12 for cold food is not acceptable.

Order on the BK app and park in the marked out bay to get your food brought out to the car. Ideal when you have kids on board. The staff are super quick and responsive.

Lovely burgers. Venue is a little cold and lacking in atmosphere.

Santa’s Kumasi was lovely and helped us with a huge order and was very friendly and kind. Pleasure to meet her.

Great staff and food, nice atmosphere!!

Absolutely awful service. Food was missing from order and staff argued that it wasn't. Very unprofessional.

Very good service. Great food. Thank you 👅🍔👍🏾

Very. Good. Food. Good. Staff. Fast delivery

The chicken patties from the Chicken Royal were terribly salty. Have no idea why they would need to be salted to that amount. Not very nice which disappointing. Also no straw given for the milk shake. And no servettes.

Very good service , customer service is excellent and friendly staff and very efficient

Good burger king service and very helpful staff.

the delivery driver did a very good job telling us where he was

check your order before the driver leaves!

Thank you to the driver who went above and beyond 😊

Worst Burger King restaurant ever

Excellent service and friendly staff, thank you

Ate in. Very clean, prompt service. Burger constructed well.

I hadn't been to BK for a few years, and I was surprised by the prices being much higher than expected. However, I do think you get what you pay for, i.e., good quality, tasty food, and good-sized portion. But the soda did taste slightly diluted or had less fizz.

Helpful staff 👌 if you like burgers 🍔 you should like these.

Ritika was great! Very good customer service. I will be back

Ritika help me with my order great customer service

Good staff great customer service thank you

Great services from all staff x

SUMITA IS A VERY RUDE STAFF. Management, please get your staffs to get retrained how to work as a customer service assistant because SUMITA has no customer service etiquette. It’s 8th of August 2024 and you we ordered at 3:45pm. Telling us customer, that next time we should not order the way we ordered, luckily we will never order in this Burger King again.

It is really good, And very welcoming.

On this day me and my my nan who was close to her last breath wanted a Burger King wich would cost over £100. When we were ordering Gru from dispicable me came in and slapped her batty and proceeded to shout “MINIONS TONIGHT WE STEAL THE MOON” and the grabed her bum. We decided to make a complaint but the gave the most devious giggle so my nan gave a dirty look. The workers decide to pull out nerf guns where the bullets were chips and this lead to my nan being so embarrassed she drowned herself in gravy at 6 pm. I had to save her although I wanted to do the daily login. Not cool KFC

Rubbish didn’t even get my drink ‘! Food was cold

Nice staff fantastic restaurant under good management

Dirty tables, litters all around

E relent service by Sumita and they have fresh food

I ordered Chrispy Chicken with bacon and the one that was already there was brought to the back and just bacon was put on it. He was cold

Food was very cold, won't be using them again.

Food arrived late as driver was lost, food cold, uncooked burger and chips

Great service,sumirá was on the window was excellent, thank you

Quick service but the car park takes some negotiation

Love the staff, especially Sumita

Ritika , is just amazing ..Thank you for supporting us with BBK app ..The food was lovely .Please keep up thr good work Ritika and Team

The staff gave me a beef whopper meal when I ordered a plant based whopper meal then she has the cheek to charge me for my meal when I have eaten eaten half of it. Staff called Ritikha. I don’t understand why Burger King would hire staff that that fail to communicate properly. The staff had the cheek to laugh about this and argue in relation to admit their mistake and provide me with a refund. This is not acceptable.

Ritika serve a good service keep it up

The service by Rikika was fantastic. She was very helpful with my order. Well done to her!

Compensation of my money . Keep it up.

Ritika us absolutely amazing. She was really helpful. Showed great initiative and helped us to get the best value for our family meal. We were very happy with service we received today. Thank you Ritika

Excellent service from Ritika, so polite and so helpful. We saved a BUNCH of money and fed the whole family and had and amazing time.

Staff zeshan was friendly and very helpful

Order never arrived, refunded but not helpful

Good places every time come here very helpful and staff is nice

Nice service and food is very delicious.

Top notch place, great service, fast food! Great service and attitude from Zeeshan, a real asset to the branch!

I can cope with being 5 minutes late but food was stone cold. not good. not happy

Santosh kumari is an absolute gem ... would definitly eat a burger from gere again

I like service n staff very nice.

Well managed restaurant with great staff and delicious food serving 10/10 Service.

Cold food and told it is what it is very disappointing

Zeeshan is very nice person he is help to place order thanks.

Ritika is fabulous excellent service

My experience in this restaurant is osm the food they provide is very good and delicious

Well manners staff, great greetings Food was amazing

Very nice staff as well very fast service.

Good customer service as usual 🥰