Delivery
Pickup
Outdoor
The best restaurants in Brockenhurst and Forest South East New Forest South East
61 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

5179 Opinions in 2 websites
Took 1hr 10mins for our meals to arrive and over 10 minutes to tell me they didn't have the meal I'd ordered. When the two kids meals arrived they both had no peas and we were then told they could have brocoli instead. The 6 adult meals arrived 5 mins later but one steak was rare (asked for medium), they brought another which was also undercooked so brought a third which was well done. By then we'd all finished our meals (it was around 1hr 40mins after we arrived at this point). When the bill came we'd been charged for everything which we queried with the manager who finally deducted the steak but left us paying the 12.5% service charge. Very disappointing experience. Update: After I posted this review, the management got in touch to apologise and said they had looked into the issues. They acknowledged the problems and offered a voucher as a gesture of goodwill. I appreciated the follow-up and hope this was an isolated incident, as the response showed they do care about customer feedback. We're looking forward to going back with our family who live locally and have said they've not had a bad meal there before.

1426 Opinions in 2 websites
A thoroughly enjoyable stay in the Hotel, all the staff were most friendly and helpful, the rooms were warm, there was a lovely open fire in the reception area and lots of places to sit and relax. The bedroom was spacious and the bed was very comfortable. Breakfast was lovely and our meal in the Thai restaurant was delicious. We enjoyed the SenSpa very much and look forward to visiting again. Many thanks

326 Opinions in 4 websites
We chose to stop here specifically as there was a rapid charger for our EV. The grounds are relaxing and quiet. The conservatory restaurant had a good atmosphere and the service friendly and courteous. We had the Gnocchi and Ploughmans for lunch. Both were very tasty and well presented. Puddings were light and refreshing. Prices are not cheap but good food is worth paying for. Having tried out the restaurant and general ambience we are very likely to arrange a weekend break here soon.

619 Opinions in 1 websites
Place relies on lovely location too much! It's tranquil and outside any towns however this does mean you need a car to stay mobile as the pub nearby is pretty basic. Hotel itself was a bit dated, pool was tiny and easily filled with a single family so not great experience. Rooms are a bit drab and need modernising. A nice stay but 3 stars sums it up.

121 Opinions in 1 websites
Spent an enjoyable 3 nights at Balmer Lawn but not sure we'd stay again. Hotel is quite local to us and a place we are familiar with and in lovely location in heart of New Forest. Staff were very friendly and attentive, breakfast was good with plenty of choice, dinner in the restaurant was very good, use of local produce always a bonus. However, we thought our room on the top floor was very drab and certainly not what we would expect from a 4* hotel. It was also noisy as above the outside terrace area and facing the very busy through road. Housekeeping was very good but there was no mini fridge to keep drinks cold or safe for valuables. The bathroom was small and having to climb into a bath to shower is not acceptable or safe. I did raise the issue of poor quality pillows and having a nice fluffy pillow would add to sleep quality.

4 Opinions in 1 websites
Wonderful experience! Food was brilliant. Argentinian asado cooking with an asian twist. We want to do it all again next year!

636 Opinions in 2 websites
There were 3 occupied tables inside when we arrived. We were told they cooked freshly to order. Not an issue. The issue 40 minute wait for 2 cooked breakfasts. No contact after our coffees. Food was average. Luke warm. Young waitress was apologetic for the wait. Female Owner was rude when we paid the bill and commented about the long wait. Beware I asked if I could have eggs poached instead of fried. Charged £1 because it was an amendment which is on the menu but not pointed out by the male owner who took our order. I mistakenly thought amendments were swaps or additions not changes to the way eggs are cooked.

1966 Opinions in 3 websites
It was a lovely day and we sat in the garden. The menu is varied and caters for many tastes and dietary requirements. The food was fresh and delicious and appeared to be home cooked. Excellent value for a really good lunch. The staff were all very friendly and helpful.

4 Opinions in 1 websites
Excellent service, the food was the best chinese meal we have had. Kung Po king prawn & a king prawn chow mein. Our now regular take away restaurant.