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4.1

Based on 5.055 opinions finded in 2 websites

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Nº 300 in 603 in New Forest

Nº 67 of 128 Other cuisines in New Forest

CUSTOMERS TALK ABOUT DISHES WITH..meatpiesteaksoldchickenbeautifulmustsaladporkcheesepayroastfishpizzasteakcooked

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Great atmosphere, great food, great hosts and on top of all that there a separate bar and skittle alley! Would definitely recommend and it’s a few hundred yards from Brockenhurst station.

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Patrick & Debo... M . 2024-12-18

MORE AT TripAdvisor

We’ve just had an amazing Xmas lunch party at the Huntsman. Anna and her team looked after all 23 of us without a hitch. The food and the service was amazing. Everything piping hot and tasty. Nothing was too much bother. Thank you so much. We will be back.

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Sally H . 2024-12-17

MORE AT TripAdvisor

Had a biking group Christmas lunch at The Huntsman today. The venue was impressive. The service (Anna and the team) was terrific - efficient and very obliging. The table decorations were tasteful and the food itself was wonderful with perfect sized portions, deliciously cooked and quickly served. All in all a great day and I can't wait to return for another visit.

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Ross H . 2024-12-17

MORE AT TripAdvisor

We visited a few days ago and had an excellent experience. We were very well looked after by the Huntsman team, the atmosphere was great and the food very tasty. Many thanks to all concerned.

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Mike G . 2024-12-17

MORE AT TripAdvisor

This was a first for our group of friends at this venue for a pre-christmas get together and definitely not the last. The food was great and the staff very friendly. As Arnie said, I'll be back!

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Alan P . 2024-12-13

MORE AT TripAdvisor

Overpriced food, deceptive menu. Sounds flamboyant but is overpriced rubbish. Asked to swap something upon order Waitress was rude made us feel uncomfortable and stupid for this. I was speechless but left it as was out with old friends and didn’t want to make a scene. Parts were missing from a lot of the meals and I was charged an extra £1 for missing cheese in my burger and it was served to me in a wedge because they simply couldn’t be bothered to melt it. Frozen fries with burger don’t expect that for cost.was appalled how I was spoken to twice by the waiteress, it gave me anxiety the whole meal she should work elsewhere and not in customer service. “ Hope to see you again, but not you two” Is what she said to us at the end of our meal upon payment. We only asked if we could swap venison for a beef burger upon order. We are real foodies and never have I had this kind of service.Ive been local all my life, i won’t be heading back here in a hurry! Thankyou for your response, The waitress was making remarks when I asked about the ketchup in the burger, when we ordered too and when we left she said about us two not coming back first. As I said previously we had had a nice time seeing old friends but my partner and I felt as though we were an inconvenience from ordering but we let it slide, something I don’t expect when I am going out for food. I’m up for a laugh and a joke but I didn’t find this funny. When we left the same waitress made the remark first and our friends laughed it off but I actually didn’t find her making comments helpful or necessary. I wasn’t rude at all at any point, just asked if I could swap the venison for beef and asked questions about the ketchup because I don’t like ketchup and she was annoyed. This was made into a massive deal and made me especially feel stupid. I hope in future your staff will be more allowing for people who dine in your establishment and if they make a request and it’s too difficult a simple apologies we are unable to swap the burger would of been adequate without the added remarks. Once again thankyou for your response to my comment.

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Fairy . 2024-11-25

MORE AT Google

Nice decor and ambience but service was a bit hit and miss. They seemed to be struggling with a half filled restaurant. Friendly enough though.

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Chris Bartlett . 2024-11-25

MORE AT Google

Stopped on way to our AirBnb for the weekend. Lovely lunch then moved into more pub by side for beers, skittles and darts by the real fire. Perfect.

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Phil Sutton . 2024-11-23

MORE AT Google

Great little pub in a great location for Brockenhurst. We enjoyed a lovely dinner on a Friday night. Good service and nice setting. Would recommend.

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J T . 2024-11-22

MORE AT Google

Had lunch and a few drinks here. Food was amazing and fantastic service from staff. Thank you

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OM . 2024-11-20

MORE AT Google

One of the best Sunday roasts I've ever had!

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Kim Huynh . 2024-11-18

MORE AT Google

Pretty disappointing Sunday roast lunch experience. The menu on their website doesn't have any Sunday roast vegan options even though they say they cater to vegans. When I called to enquire, a general manager kindly spoke to the kitchen and returned my call to say that they were happy to make a vegan roast happen. When we arrived for lunch, the staff didn't seem to have any idea that this was possible. So much for regularly catering for vegan dietary requirements. The pub was not full and there were about 8 wait staff but we waited 45 minutes to have our order taken (after asking three times) and then another 50 minutes for our food to come. Given that bookings indicate that they want the table back after 2 hours, this kind of wait is both frustrating and makes the dining experience rushed and unpleasant. The quality of the food was average. They didn't have one of the vegan options the manager had told me they would, and the only available option (plant patty with roast vegetables) was pretty disappointing for the price. The non-vegan roasts were fine. In all, any vegan roast lunch option at all is a great effort, but it isn't yet part and parcel of the experience and their staff are poorly trained (and presumably underpaid).

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Olivia Baskerville . 2024-10-28

MORE AT Google

Cosy atmosphere, it was very busy but all the staff were great and service was quick and polite. Prices are pretty good too.

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shaz4444 . 2024-10-21

MORE AT TripAdvisor

We each had a beautiful roast chicken Sunday lunch here - the food was delicious- portion size generous and a great flavoursome variety of vegetables included on the plate - we opted for a side of pigs in duvets which were gorgeous too! Great value, great food, attentive pleasant staff and lovely ambience. Thank you 🙏🏻

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CC . 2024-10-14

MORE AT TripAdvisor

The food and service was lovely. Our server was really friendly and accommodating, unfortunately I didn’t get her name. We visited on Saturday 12th October 24. Definitely will be back as and I visited before

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ben s . 2024-10-13

MORE AT TripAdvisor

After a long walk in beautiful surroundings we walked into a friendly welcome and a lovely roaring fire . We then had a superb lunch , my roast pork was delicious and vegetables outstanding . We left very satisfied and would highly recommend

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Paul C . 2024-10-12

MORE AT TripAdvisor

Stayed here as a family for a weekend. Such a lovely welcoming place with a cosy ambience. The food was excellent and the rooms immaculate and comfy. Would love to return next year 🤞🏼

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Carley F . 2024-10-11

MORE AT TripAdvisor

Stopped by for a drink at the end of our 12 mile walk. It was pleasant.

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Jane Grieves . 2024-10-01

MORE AT Google

Very good 3 night break. We'll return when the rooms have been refurbished. Lovely food.

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Keith Yates . 2024-10-01

MORE AT Google

Ate in the restaurant and Tyla our server was great very attentive and helpful

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Marek Lynch . 2024-09-30

MORE AT Google

Food was lovely and the service excellent giving time to enjoy each course before serving the next.

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Mike Bulmer . 2024-09-30

MORE AT Google

Loveley place in the New Forest. Staff were friendly and helpfull and check-in was easy. Great food, and there is an outside seating area at the side of the restaurant. The rooms are either up the stairs or in a courtyard and are very nice. The only thing I would change is the honesty menu for things like snacks to have with your tea/coffee, etc, at the price level of the rooms. These should be complimentary.

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Stuart Ferguson . 2024-09-26

MORE AT Google

Had a brilliant skittles evening. Anna and her staff looked after us superbly. The food was delicious and the atmosphere great. Lots of fabulous touches to the beautiful log fire lit and the candles. Will be booking again in the near future.

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karen welch . 2024-09-26

MORE AT Google

Very lovely surroundings and restaurant. The staff was very friendly and the food was amazing

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Jadie . 2024-09-24

MORE AT Google

Fab pub food at fair prices. Great young team serving everyone really well. Great vibe, left feeling well fed and well looked after.

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Peter Callender . 2024-08-31

MORE AT Google

Really fabulous pub and absolutely delicious food. Highly recommend, one of our firm and regular favourites.

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Victoria Parry . 2024-08-31

MORE AT Google

What a gem of a pub in a beautiful area of the country. I enjoyed lovely food on the terrace and the service from Pedro and the other servers was really warm and attentive.

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Marc Convey . 2024-08-31

MORE AT Google

Good pub, service wasn't great as they were super under staffed for how busy it was. Food was OK - overall I'd go back again but prepare for it taking a while to get your food and drink.

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Lauren . 2024-08-30

MORE AT Google

Popped in for lunch.. good food and great service.

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Andy Michael . 2024-08-28

MORE AT Google

Good burger, size a bit small but that's not the main issue, service is awful. The waiter made us feel like unwelcome, I asked for water and he said help yourself to it, I walked up to the water container and it was empty so I let him know and he acted very annoyed and aggressive, as he filled it up, he walked back the same way as our table, he could have grabbed me a glass of water on his way since he was heading the same way, he then said again help yourself. Really didn't like the staff.

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Thaiboxer80 . 2024-08-27

MORE AT Google

Had the outdoor food, lot cheaper than the indoor food. Had to download an app, register, get an email, login, then order only for them to have to come to the table to discuss allergies. Lot of faff for okay food that had no option for healthy food. Maybe indoors would have been better

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Stuart Harper . 2024-08-26

MORE AT Google

We had lunch booked for 12:30pm at The Huntsman, a pub we had visited previously. We received a warm welcome and shown to a table in the patio area as requested. The waitress was very friendly and efficient. We ordered 2 x homemade Pea and Ham Hock soup for starters, which was very tasty. For our mains, we ordered Trout steak, brown crab & caper butter sauce and the Pork Chop. Both were very tasty. I had the Ringwood Fortyniner which I think is a great beer for a Saturday lunchtime.

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Beef36 . 2024-08-20

MORE AT TripAdvisor

We stayed at The Huntsman and had two dinners with family guests. The staff were very friendly and helpful, with well equipped rooms which were clean, quiet and comfortable. Both dinners were great with good food and decent service. The breakfast was also excellent. We’ve already been back once this month and will visit again. A gem in the New Forest and excellent value for money. We stayed at Carey’s Manor a few months ago, but The Huntsman is our preferred option now that we’ve found it.

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Steve E . 2024-08-19

MORE AT TripAdvisor

Me and my partner came for dinner. We decided to have a burger from the burger shack. The waiter was lovely and very attentive. Even though it was very busy, he was fabulous. The food was lovely also! Will be returning if we’re in the area again. Thank you <3

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Jenna B . 2024-08-17

MORE AT TripAdvisor

Lovely setting and nice decor inside and outside but I thought the staff weren’t particularly friendly, the food was ridiculously overpriced and the vegan and vegetarian options were extremely limited. We won’t be returning.

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emme9 . 2024-08-16

MORE AT TripAdvisor

Nice atmosphere and good service. Had the chicken wings which were very nice.

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jack pollock . 2024-08-01

MORE AT Google

Came for lunch, we sat in the garden, and had the vegan burger, which was incredible!! One of the best we have ever had! We will definitely be back, maybe tonight!!

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Leon Nelman . 2024-08-01

MORE AT Google

our server Pedro was fantastic and very funny with a great personality, the restaurant was very well presented and enjoyable to eat in and the food is on another level. we ordered the bavet steak and it was amazing. would really recommend this to anyone visiting the new forest area and there is a burger bar outside and very large beer garden too. very pleasant experience! thank you Pedro :)

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Henry Coiley . 2024-07-31

MORE AT Google

Food very poor and expensive. Service very slow as not many staff working

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Linda Goodall . 2024-07-30

MORE AT Google

Absolute rubbish. Stopped for lunch. They won't serve cold food outside, only burgers on a hot sunny day. No toilet rolls in any of the toilets. You have to login to a stupid app to order food. No customer service whatsoever, in fact I get better customer service from my local kebab house. Poor show. Wont be coming back... no wonder it was the only pub in brockenhurst that had free tables. Drank my drink and walked up the road where I found everything I expect from a pub after not finding it here. - Thank you for your reply. Frankly I think its a very short sighted decision to limit what people can eat outside on a day like that, even if it is a new venture. The pub was empty, the terrace had a few people on it so I find it difficult to believe you couldn't accommodate the people sat in the garden. If you can't accommodate that many customers then why do you have the seating available? If you can't provide a satisfactory service then why provide it at all! I'm sure that you will figure out a way to rectify these issues and I'm sure I will be back one day regardless. Thank you for listening and hopefully next time we'll receive the kind of service we expect and pay for by being there.

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Matt Phillips . 2024-07-29

MORE AT Google

fantastic hotel, dog friendly, and comfy rooms and great staff

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Dionne Smith . 2024-07-28

MORE AT Google

Quality service from Micaela, best meal I’ve had in a long time.

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Eddie Sargent . 2024-07-28

MORE AT Google

Staff not getting on with each other so lots of sarcasm between them

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Mark Challis . 2024-07-28

MORE AT Google

Really helpful staff. Had to wait for a table in the beautiful garden . Food was nice.

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yasmin villiers . 2024-07-27

MORE AT Google

Lovely food, a really nice vibe and really great service from our waiter Pedro

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Charlie Gardiner . 2024-07-25

MORE AT Google

We visited the Huntsman last night for what we hoped would be a nice meal on the last night of a stay in the New Forest. We’d looked at the menu online before arriving and chosen the mixed grill, which at £48 is suggested for two to share. We were seated and ordered this and when it arrived, we were genuinely shocked - for two to share there was one anaemic sausage, a salty chicken breast, one slice of ‘smoked gammon’ (which was nothing more than a slightly thicker slice of back bacon) and a small rump steak, alongside one tiny croquette. Included were two sides - we chose the tomato salad and the broccoli which were fine. We were told not to order chips as it came with them, and were then given one scantly filled portion barely big enough for one person. We spoke to a staff member who very helpfully pointed out that whilst the menu was EXACTLY the same as online, the phrase ‘suggested for two to share’ has been removed meaning that they had decided to mislead customers and charge £48 for a meal they had suddenly decided was for one person only - especially given the 12oz ribeye was on the menu at £42. Even more interesting given that when our order was taken the waitress automatically assumed we were sharing and asked if we were picking one side each or sharing them too. We politely pointed this out to the waitresses (who in fairness were very friendly and helpful) and after asking, they removed the drinks from our bill. There was one incredibly noisy table which others had moved away from, so we just paid our bill and left. Such a shame that The Huntsman have decided to deceive customers and use this an excuse to serve extortionately priced and very mediocre food when the pub itself is nice enough and has so much potential.

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Jessica Searle . 2024-07-25

MORE AT Google

Just drinks here, in their great garden. Well worth a visit

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Martin Mayes . 2024-07-24

MORE AT Google

Great pub! popped in to the Huntsman for a lovely Sunday lunch and was very impressed with the great atmosphere, friendly staff and delicious food! will certainly be returning for a stay here in the summer.

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Anna Walker . 2024-07-23

MORE AT Google

Lovely afternoon on the terrace. Great service from Grace, very efficient, helpful and smiley.

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Florence Baxendale . 2024-07-23

MORE AT Google

Amazing food and equally amazing service from Pedro. I would highly recommend

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Anna Buck . 2024-07-21

MORE AT Google

Had a meal and watched the euros final, great meal shame about the football result!

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Richard Warne . 2024-07-21

MORE AT Google

Brilliant food. Extremely good and friendly service by Nicola . One thing I really miss the pizzas they used to serve here

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Victor Bastar . 2024-07-21

MORE AT Google

Lovely roast dinner had in the garden - was very tasty! Fab service too from Nicaela

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Tanya Smith . 2024-07-21

MORE AT Google

Service was very slow and could be improved, had to keep asking for the bill. Food was tasty but we felt that a lot of the options were overpriced for what you actually get ‐ £19 for a steak pie...£15 for a underwhelming, small portion of sausage and mash. Pub is in good location though and accommodates for dogs and families.

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Brogan . 2024-07-21

MORE AT Google

Food was very good. Service by Pedro amazing! A little more vegan choice would improve things and if an imgredient of a dish is not available, prior notice would be good, rather than finding out when dish is served. Hoping to see a bigger and more varied menu in due course.

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Helen Johnson . 2024-07-20

MORE AT Google

Excellent food and service from Micaela even when sitting in the garden. Very dog friendly.

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Kirsti Dunkley . 2024-07-20

MORE AT Google

All the staff have made the birthday meal very special, decorated the table prior to our arrival, brought cake out with candles and sang happy birthday. Service was amazing and so was the food.

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Mariola K . 2024-07-20

MORE AT Google

We had an excellent meal & great service from Nicaela , Portugals loss is our gain 😊. Barman also recommended his favourite wine , which was excellent. Thank you

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Mark Anderson . 2024-07-18

MORE AT Google

Awesome food, reasonable price. Pedro was pleasant and fun. Maybe next time, he will have that pickled egg we craved!

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Ondřej Doskočil . 2024-07-16

MORE AT Google

([Food)]Above average prices and a little busy (so slow at peak) but excellent food and great space. N.b. like lots of new forest pubs dogs everywhere

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Wild Weasel . 2024-07-14

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Perfect spot for a break in the New Forest, and a good base to explore from. We went for the fish & chips and sausage and mash, both of which were really tasty and good value. The staff were really friendly and the garden is lovely.

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Naomi Baker . 2024-07-14

MORE AT Google

Had a great dinner here and a local ale

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Heiko Scherrer . 2024-07-14

MORE AT Google

Lovely food and a nice place. Pedro was a legend.

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Adam Dolling . 2024-07-13

MORE AT Google

Good beer selection, friendly staff and nice beer garden

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Michael Smith . 2024-07-13

MORE AT Google

Micaela was a our server today. She was very friendly, funny and made us feel very welcome. She was very knowledgeable about allergies and I felt comfortable eating there. The food was great! The fish and chips were massive, the plant burger was tasty and the beef burger was lovely too! All very good value too, just a shame we were too full for dessert.

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Eleanor Breakwell . 2024-07-13

MORE AT Google

Had a delicious vegan meal, including deserts. The waiter Pedro was very friendly and helpful too.

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Alex Truelove . 2024-07-13

MORE AT Google

Pedro was amazing. Food was awesome and came quickly

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amie reeves . 2024-07-12

MORE AT Google

So passing by we saw signs for breakfast being served until 11.30am. So we decided to stop. What a lovely place. Friendly helpful staff and great service. The breakfast was outstanding and set us up for the day. We will be visiting again. Thank you The Huntsman.

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Clive Hambling-Thomas . 2024-07-11

MORE AT Google

Pedro was an excellent waiter gave us great service really friendly and chatty really enjoyed our evening 😊 Didn't use rooms or hotel just restaurant.

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Sophie Campbell-Wynter . 2024-07-11

MORE AT Google

Lovely pub, perfect place for me and my husband to eat on a Monday night. Service from Amy was spectacular.

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maeve martin . 2024-07-02

MORE AT Google

We were just there to eat, super nice... Citizen is really great. Highly recommended

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Oliver Jeschke . 2024-07-01

MORE AT Google

Food was lovely and service was excellent. Pedro was very welcoming and friendly.

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Thomas Waddingham . 2024-06-30

MORE AT Google

We come to the New Forest annually & always visit The Huntsman for food. This visit didn't disappoint - great food (as always!), lovely location and the pub has a fab ambience & decor. Huge shout out to Pedro our waiter - he went out of his way to make our two girls laugh & they loved him. 'Thank you me darling' - Pedro will understand. 😊

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Louise Bowman . 2024-06-30

MORE AT Google

Very nice meal sat outside (booking recommended). Our waitress Micaela was awesome, made for a fun meal with the family.

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Kevin Knapman . 2024-06-29

MORE AT Google

Great place, great food and everything made even better by the lady who served us. Thank you Micaela (I think that is your name) really enjoyed taking with you and you have a brilliant sense of humour! Xx

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Debbie Waby . 2024-06-29

MORE AT Google

Pedro was an excellent host, very knowledgeable and wonderfully friendly. A credit to the huntsman who have had questionable service levels in the past.

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Jack Brooke . 2024-06-29

MORE AT Google

It's a real shame that the staff think customers want to listen to loud music whilst having a drink and a lunchtime chat. My friend and I left when the music was turned up for the 3rd time.

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James William Smith . 2024-06-01

MORE AT Google

Such a lovely enviroment but could do more vegetarians options Pedro always gives excellent and friendly service!

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Isabelle Frazerbates . 2024-05-31

MORE AT Google

Staff ignored us for 20 mins waiting for bill, food was horribly greasy. It's a shame as they were great up until we ordered and were attentive. Clearly overworked.

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Anthony . 2024-05-29

MORE AT Google

Nice clean rooms, food good excellent bar

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Paul Watson . 2024-05-29

MORE AT Google

An excellent dog and child friendly restaurant. The staff were very welcoming and polite. The food was lovely too!

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Tim Baillie . 2024-05-29

MORE AT Google

A large group of us had Sunday roast at The Huntsman over the bank holiday. Could not fault the service and food, a lovely afternoon in the beauty of The New Forest.

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Captain Cookie . 2024-05-28

MORE AT Google

While camping nearby, we booked ahead for a large group for Sunday lunch and ended up having a fantastic full afternoon at The Huntsman. Some of us arrived early so started with a drink in the large garden followed by a really tasty full roast dinner. Others had fish & chips and sausage & mash which looked really good and the burgers were stacked! The staff gave us just the right amount of attention to make sure we had enough to drink and everyone had a relaxed time, including the kids and dogs! Felt like home from home so stayed for drinks afterwards. Will be camping locally again in Aug and will definitely be booking a table here again. Would love to come back and check out the rooms sometime too.

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Cate Priestman . 2024-05-27

MORE AT Google

An amazing place with fantastic staff. We were a large party and had a really good Sunday lunch and were looked after beautifully. Definitely a place to go if you’re in the New Forest. We hope to be back again, a lot. Thank you!

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Annabel Dow . 2024-05-26

MORE AT Google

Wow. From the moment we walked in to the moment we left , we received top notch service. The friendliest of staff , a lovely atmosphere and the best roast dinner we’ve ever had . Our Labrador Hattie really enjoyed being fussed over , and her treat . Well done Team Huntsman . We’ll be back .

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Julia Willmott . 2024-05-26

MORE AT Google

Had a lovely meal in your pub last night. It was a busy BH Friday evening. The pub was well staffed with super friendly, professional, experienced and above all smiling staff. So refreshing to have superb service. Food was great as well.

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Dobby Woods . 2024-05-25

MORE AT Google

Our friends stayed here and we popped in for a drink at the end of the evening. The gentleman behind the bar was lovely. We enjoyed a lovely bottle of wine.

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Amanda Harbour . 2024-05-24

MORE AT Google

Under new management so we were told and out party of walkers could not have been made more welcome for a brilliant lunch in this excellent pub.

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Jeremy Aves . 2024-05-22

MORE AT Google

Awesome Fish & Chips has been served

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Reviewer cheffe . 2024-05-21

MORE AT Google

Asked if any space for dinner - got 'no' and waitress walked off. Could have been a bit friendlier. Other pubs in the area are all much more accommodating

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Josh Wilson . 2024-05-03

MORE AT Google

Server Micaela was super lovely and attentive!

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Emily Watson . 2024-05-03

MORE AT Google

Another amazing meal and experience at The Huntsman. Served by Pedro, very friendly and accommodating. Always recommend The Huntsman to friends and family. Looking forward to my next visit.

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Tom Bartlett . 2024-04-28

MORE AT Google

We traveled in the New Forest and looked for a nice place for lunch. What a great pub?! Everything was excellent! The food, service, facilities 💪🏻 Thank you. Will deffo bookmark it for our next visit in the area.

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Ronni Raveh . 2024-04-28

MORE AT Google

Great food, friendly staff and good location!

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Elise Svalheim Lehne . 2024-04-27

MORE AT Google

What a lovely meal. Pedro served us , we had our dog with us and he made a special effort to look after him and give him treats. So all in all a very pleasant evening . Great service and super food

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Mark . 2024-04-26

MORE AT Google

Our server Pedro was really lovely and the service was amazing!

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Ruby Blagg-Davis . 2024-04-25

MORE AT Google

Delicious food, although a bit expensive for what it was. Would recommend the scallop starter and the ox cheek croquettes! Staff were lovely too.

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T C . 2024-04-24

MORE AT Google

Room was small but cozy and nicely decorated. Staff were friendly. Food was great. Nicely situated near the station and the bike hire shop.

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Larry Lee . 2024-04-24

MORE AT Google

Amy was friendly efficient professional a joy to be served by her

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Penny Clark . 2024-04-22

MORE AT Google

I recently visited The Huntsman and was greeted by Ella, who gave us a warm welcome and made us feel right at home. The highlight of the evening was definitely the amazing roast prepared by the chefs at The Huntsman. It was cooked to perfection and left us wanting more. The Huntsman made for a fantastic dining experience that I would highly recommend to anyone looking for a great meal in a cozy atmosphere. Absolutely number one in Brockhurst!

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Piotr Pustuł . 2024-04-07

MORE AT Google

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Staff are very rude and aggressive and always frustrated with the customer. A definite lack of customer service, everything is too much trouble. If you request anything they ignore you. It's always the same old faces that behave that way and no one at Head Office is aware so they get away with it. When you have bad service there take the time to write in if you're taking the time to write a review and perhaps they will train staff how to be polite.