Mortimer Arms in New Forest

We stayed here for a friend's wedding. The venue was really good with all the facilities you need, friendly staff, excellent food and a very very efficient heating system which must cost them a fortune to run.🤔 It really was to hot for comfort, as itt causes restless sleep which was a shame, as that bed was really comfortable. To top everything off... we were charged extra for the breakfast that was supposed to be included in the price of the booking Real shame

I love that pub, great food, good prices and service

I visited the Mortimer Arms for the first time today after a recommendation from a friend. The new owner took over just a couple of weeks again, and I was told that their roast dinners are particularly good. The new owner made us feel very welcome on arrival and explained the exciting plans he has for the establishment over the next few months. Although the surroundings are a little bit tired in places, everything was very clean and owner is already making lots of changes. The roast dinner did not disappoint, possibly the best I've had in a pub and would 100% recommend. A huge thank you to Michael and his team. We will definitely be coming back and we wish you luck with your exciting new venture. If you are local to the area, you should definitely The Mortimer Arms a visit.

Our room was simple but very comfortable, the food was good but the chef was not able to understand "smaller portions please" breakfast always came with more than I could eat, so we ate dinner out some of the nights. Staff were very helpful and friendly.

Maria could not have been more welcoming, super coffee, tea, juice and ambiance

We stayed overnight en route to Southampton. The place had changed hands the day before and everything was in a state of flux. However, our room was huge and spotless. The bed was comfy with decent quality bed linen and there were loads of big fluffy towels. The limited menu at dinner and breakfast was beautifully cooked and really tasty. The staff couldn’t have been better. Friendly, professional and welcoming. When the new owners settle in, this place will be fabulous!

I didn't stay at the hotel but the service and hospitality at the pub was excellent.

Booked a separate room for family skittles afternoon. Lovely area with plenty of room for 30+ people. Asked for sandwiches & tea/coffee plus orange juice. The sandwiches were really fresh. We were allowed to bring our own birthday cake which was appreciated. A great afternoon enjoyed from the youngest to the oldest.

Excellent food, great service and a very enjoyable visit, I would recommend Mortimer Arms to anyone, well worth a visit

Nicely present classic British pub, with plenty of off street parking. Different areas to sit in, in effectively different rooms with the larger dining area around the bar area. Cozy, warm and inviting, did not stay in the rooms so can’t comment. We enjoyed Sunday roast with Pork, beef, chicken options. We went for dinner after a busy weekend at Peppa pig world, very easy to pop in to re-fuel before a long drive! Easy 4 star traditional type pub.

We visited to eat before paultons Children's food inedible Tomato pasta for kids was tagliatelle Sauce looked more like thousand island dressing than tomato Promised breaded chicken for the other served in a black Halloween bun was a peice of stringy chargrilled chicken in a dry bun Nachos basic and dried out 2 ham and egg ham ok until a few hours later both of us had bad stomachs We just left most of the food Coffee again awful machine coffee no syrups Service was OK Phone right by our table so we got two long loud booking in conversations over our head We will never come again 87.00 pound for 3 adults 2 kids 2 meals edible ish but still not good quality Judging by reviews this pub just catches people who think paultons food will be expensive and bad quality bit in reality it's much nicer than here. The only plus is we took pictures with the revolting pasta and its our judge of " yes but was it disgusting as " Sorry guys You really need to change things looking at your reviews Girls that served us were lovley

We were recommended this establishment by the staff in the nearby Premier Inn where we were staying and it didn’t disappoint! There was a lovely atmosphere, it wasn’t too noisy and there were a number of families eating there. Food was amazing! Being Sunday, my son and I had the roast and the Yorkshires were huge! Hubby had the sausage casserole with black pudding mash. We had the honey and caramel cheesecake for dessert and son had ice cream. Don’t bother going to The Vines, come here instead! They also offer accommodation. We will be returning and recommending to family friends!

Great food and excellent accommodation

Very slow service. Some things on menu unavailable possibly due to half term and lots in from Paultons. Looked untidy and food was not exactly brilliant, won't go again prefer the empress of blandings. I understand people think this is a great place, it maybe when it's not been ravaged by childrenand parents after visiting pepper pig world but I WILL NOT VISIT THIS PLACE AGAIN . SORRY MORTIMER ARMS BUT A BIG LET DOWN

We booked a venue room for a family event. The food was not special and I could have prepared better at home. The meals came out extremely slowly,, some people had their meals on my table and some had theirs an hour later with some being forgotten and an 18 month old waiting last.

Our first visit, but will certainly return. It was a lovely atmosphere. Staff were very friendly and helpful. Food was excellent.

We stayed here due to it's proximity to Peppa Pig World/Poultins Park. Just myself and my daughter. Customer service was brilliant from the moment we arrived my daughter (6) was made to feel very welcome nothing was a problem. Breakfast was great. We weren't planning on going back afterwards but we left a toy. We then thought about eating but they were busy but we could see that there would be be wait for food and decided not to wait but start the journey home. The member of staff kindly offered to make us some sandwiches to take with us. Great service.

Very popularvpub just outside Paultons park. Enjoyedbsitting outside in the sunshine wnjoying drinks

Stayed for 2 nights in August 2024 with my wife. Bedrooms were nicely done , comfortable bed and nice shower room. Bar and restaurant are dated and could do with a revamp. Staff friendly and helpful and cleaning staff very good but generally short staffed all over. Restaurant food was basic pub food of average quality, ours was ok but we saw a few people complaining about time taken and quality. For the price I recommend eating at the white hart 2 miles away which was excellent in all departments and slightly cheaper!

We stopped by here on our first night staying at Pautons Campsite opposite. We sat in the garden so that our young children could run around and not disturb anyone. Then garden area is quite spacious and well tended. The service from the staff was friendly and extremely helpful. The food was good and there was a good selection of beers to choose from. Would happily go back

Lovely family meal after a day at Paulton’s. Very efficient and quick service. Table decorated beautifully for my birthday

Stayed for two nights. Staff were very welcoming and breakfasts were great. Room was lovely and the bed was comfortable. The bathroom was clean and tidy but needs a bit of tlc. If you’re visiting ask for a room where you can’t hear the saniflow grinding noise!

After frequently visiting The Mortimers over the last 30+ years I was very disappointed when my wife and I called in for a lunch time snack today (27th August 2024) We chose to eat in the restaurant area. Arriving and looking upwards ! The state of the decoration I thought needed to be improved (the celling paper bulging and ready to fall down) Not very inviting for a “restaurant area.” Ordered drinks and placed an order for food. Leak and potato soup and a small Ham & eggs. The soup was more like “pea soup” dark green and really inedible. The Ham appeared old and dry and once again not very appetising. Both plates were left and a complaint was made to the bartender. Response was “I will tell the chef.” I would not recommend The Mortimers to those visiting the Romsey area; and I will not be returning again.

Ordered mains, pathetic portions, more chips and salad to cover the plate than the main dish, e.g. minuscule portion of chicken, does not match the pricing or expectation.

Very close to Paulton Park, and probably fine for a drink at the bar - but would avoid for food and accommodation. Items on the evening menu was sold out by 7pm. The adult bed was old and uncomfortable. The children beds were dreadful thin camp beds - see other reviews too on this point: avoid. The room (3) was dusty - - grubby stained carpets and walls: see photos. The lady serving breakfast openly slagged off the children who had recently departed for "wasting their food" for all to hear, and then when the cook came into the dinning room to tell her he couldn't make scrambled egg because they were out of double cream (which was odd) she scolded him publicly, saying "English people put WATER* in scrabbled eggs, not double cream!". *Please see BBC guide on how to make scrabble eggs - and again avoid their's. https://www.bbc.co.uk/food/recipes/how_to_make_scrambled_93136 Way over priced for what is a 2 star establishment - I wouldn't ever want to go back, and am baffled by the reviews that suggest the food and accommodation is good!?!?!

Dusty room, smelly hallway, reheated food a big disappointment at dinner, rude waitress at breakfast - polite to guests when speaking to them, but openly slagging them off once they’d left the breakfast room and rude to the chef. Uncomfortable beds, particularly the awful quality camp beds put out for the children, but also the double mattress was clearly very old and worn. Overpriced

8 ladies having ‘ladies who lunch’. Excellent food and service. Very helpful and attentive to allergies. We will return. thank you

The place is overall in the perfect location for Paultons park. The rooms look modern upfront but ours had a lot of damage. My 6yo was on a camper bed that bent severely in the middle which made him move into our bed very quickly. I looked at the bed and it was a thin mattress topper on a metal frame that just bowed. The service was great apart from one exception. I would use it again but I would maybe make changes to my booking. Also I love dogs, but don’t think they should be around at dinner/breakfast. (And yes, I do own a dog) just my opinion.

We stayed here for our Sons wedding on 2nd August for 2 nights, this is such a beautiful place to stay. The rooms are very nice and the staff were fantastic, very friendly and nothing was too much trouble brilliant. We had a family meal for 10 people on Friday night the food was very good and everyone had a really great weekend. Thank you so much for all that you did for us absolutely brilliant. Stephen

I visited the cozy little pub for breakfast during my trip to Paultons Park. It's a decent place with reasonably priced food. The pub is a great spot to enjoy an evening with friends. The furniture and decor are quite old, giving the place a charming vintage feel. The staff was very kind and accommodating. On a sunny day, this is a must-visit spot for a relaxed outdoor experience.

Staff and food great thanks all. Staff Very attentive. Good wine and food was mmmmmm. Will definitely go again when we visit Paultons Park next year. ❤️❤️❤️❤️❤️

We booked 3 nights at The Mortimer arms for our visit to Paulton Park.I would highly recommend this place to anyone, food was excellent,staff amazing,clean and quiet, perfect for our needs,was 10 minutes walk to Paulton Park.I went down to reception the evening before we left to order a taxi for next morning and Brad was providing excellent customer service in assisting us to get a taxi booked.I am sorry I didn't get the girls name that was serving us breakfast and drinks,thank you so much,you are amazing, doing a great job.Definetly visiting again and recommending to family and friends.

Had a very nice Sunday lunch here with family. Tasty food, excellent service, and very good value: recommended

We stayed 2 nights in April 2024. The rooms are quite pleasant with tea and coffee making equipment they are clean and tidy but in need of some tlc. On our first night the noise from the boiler in the next room was so loud we had to ask to move to an alternative room which the staff did without question. The welcome we got on arrival was very pleasant although the staff the second day were far less amenable. We ate in the hotel on both nights and the food was good albeit on the second night we had to sit in the public bar to eat as one of the 3 rooms in the restaurant was being used for a function the other rooms in the restaurant were available so we didnt understand the logic in having guests eat in the public bar. Generaly the bar area is in need of a major refurbishment as it felt very tired.

I ate here as part of a coach party that stopped for a Sunday Roast. Being vegan I wasn’t expecting much and I was right. I was given an almost tasteless cauliflower and sweet potato curry and plain rice and a poppadom that was at least 1/4 uncooked. If I was a chef I’d be ashamed to serve it. I didn’t complain as, you know”It’s that weird vegan complaining again” . I just wish I’d taken a photo. I’ve had much better curries from Aldi. Still, the wine was good.

Their website featured a £12.00 lunch special menu which sounded promising. Unfortunately after buying drinks we were told it finished yesterday for the summer. Settled on just a starter and choose a sharing seafood platter for 2. That and a side order of fries totalled £19.98. They should be embarrassed to serve a platter that comprised of 4 small prawns, 6 small whitebait and 4 small pieces of tasteless calamari. A poor portion for one. On a positive, the fries were nice and the bar staff friendly and welcoming.

I came in for the toilet and i asked an employee where the toilets were and they very nicely explained it but just as i got to a turning, i had gotten a little confused so i turned to an older woman and asked her if the toilets were to the left and she proceeded to say yes they were. So as i went through the hall i could very clearly hear her say to her employee how she just had to tell “someone” where the customers were and poked fun as if i was an idiot. There was no trying to keep it quiet at all. Very unprofessional.

Hostile! Lots of drug taking warnings.

Nice country pub, with a really nice beer garden. delicious food and reasonably priced for the quality, the service was good and they were very courteous.

Stayed for 3 nights,was bit dated but comfortable. First night was in 2 single beds,which were awfull...but moved to a much better room,great bed! Great breakfast,plenty of it,staff were all friendly,but food and drinks a bit pricey...but guess it is everywhere. Would stay again though.

Good food, great value, pleasant staff, nice surroundings all well looked after. And less than 5 minutes from the M27 Salisbury turn off.

Was not so good service was very slow . Took ages to take order . And was not even busy . So god knows what it's like when is busy with families coming out of Paultons/ Pepper pig world . I will not go back here. The marquis of blandings is much better

We only ate there as we live locally. Great food, friendly staff - we will be back 😊

We just had lunch at The Mortimer's Arms, at Ower. They do a 2 course lunch for £12. I can say that the portion size is good. It is a really good deal + the food & service is very good too. Highly recommend

AVOID AT ALL COSTS! Staff members are rude and unapproachable. Food was disgusting, as can be seen in attached photo. Burger came out rock hard, when I sent it back the staff were rude and tried to patronise me into thinking it was fine and that is just how the burger comes, could not even apologise. When the replacement burger came out it was just as hard and tuff, could not even bite it. The customer service is shocking. Thoroughly disappointed!

It was a great stay, I was down catching up with old friends with our dogs, this was the Ideal place & location. The staff where lovely and food was great. Will use again when back visiting.

Gorgeous comfort food . Tempura broccoli was amazing. Excellent service. . Spot on. Unobtrusive but efficient. . And welcome. We really like this spot and will return.

We had a100th birthday to celebrate Everyone was very accommodating.The staff tried really hard..thanks to all of them. Food was good value and well cooked

Coffee was awful , poor barmaid was trying to run the place on her own Friday lunchtime , shame as food looked good

Really gone downhill. We always come here for dinner after a day at Paulton’s Park. The first time we went the service was fabulous, the lady attending to our table even brought me a pint glass of water when she was I breastfeeding our baby. It was a cosy, warm and friendly pub. We’ve always gone back as it’s such a perfect location for Paulton’s Park, and the food has always been good. However we went back yesterday and despite being the only ones in there (there seemed to be an event going on in a room next door), the service was weird, and very poor. We felt in the way and like we weren’t really wanted there. Their wood fired pizzas have also been taken off the menu which is a shame. The food is still good but the atmosphere was strange, we were left to our own devices and we had packed up and put our kids pyjamas on before our table had even been cleared from our mains. It’s not like they were run off their feet! My husband asked for a double espresso to be met with a ‘couldn’t care less’ response of: ‘my coffee machine doesn’t do double espresso. Only instant coffee.’ On the way out I saw their coffee machine which very clearly did have an espresso option. The server did apologise for not attending to our table more but all in all it was just a very odd dining experience which is the complete opposite to what we’ve experienced before here. I think we’ll be finding somewhere else for dinner on our next trip to Paulson’s Park!

Really lively breaky before Paulton Park:)

Went here for a meal with my partner and toddler. We ordered promptly and subsequently waited close to an hour for food at a time the pub was empty apart from one other table (who were already eating). We were told they'd forgot to put our order through and that it would be a couple more minutes before our food arrived. When it arrived, I cut open the fish (for my toddler) to find it cold and uncooked in the middle. I was delighted I checked it before I let him take a bite. I immediately let the staff member know who just about grumbled an apology. By this point I had a miserable and starving 2 year old and I'd had enough so we left. The girl behind the bar was friendly and brought crayons over for the toddler. This was the only positive. We left without even taking a bit of food. The food served was not safe and would recommend not visiting this place. To say it is so close to Paultons Park it was absolutely dead around closing time when you would think that families would be looking for a quick bite before travelling home. I can see now why it was empty.

Went for lunch absolutely delicious. Two courses £12 excellent value. Not typical pub grub but freshly made, healthy, tasty food. Liver and bacon on a bed of mashed potatoes mixed with cheese and vegetables soooo good. Vegan chilli and rice very tasty too. Followed by homemade cheesecake was amazing and apple & cinnamon crumble. Very enjoyable thank you.

Very tasty well cooked food, the pie I had was a real decent meat packed pie, proper food. Very good sized portions not leaving sufficient room for desert

We held a funeral wake in the Orchard Suite and the atmosphere, service, food and drink were impeccable. We can't fault it.

Easy to book, polite staff, tasty food and lots of it. Very enjoyable experience. Good value for money.

We went to Mortimer's Arms for a birthday celebration lunch. The booking ap was easy to use and the team emailed me to make sure the reservation was correct and to review allergies and any other needs. We arrived and the staff were very welcoming and helpful. The food was served in good time and was delicious. I would recommend all the dishes we had (we all chose something different and we chose Pork in mustard sauce with pear and red cabbage, trio of venison sausages, lamb tagine, and steak and ale pie - its a real pie not a filling in a dish with a lid btw). We also had dessert - sticky toffee pudding was awesome, so was the brownie, pineapple crumble. We will definitely be going back - and the cost is reasonable for the amount of food and quality of food too.

Very comfortable stay, lovely rooms Jack was very helpful and always there to assist Breakfast was lovely Will definitely stay there again

Met family for an early dinner. It was a very chilly day and we hoped to find a warm welcome to have out meal. However, there was no heating on in the place and was so cold we left and found somewhere warmer elsewhere.

Great food, lovely friendly staff, and a nice looking pub , would definitely recommend a visit, would be nice in the summer as they have a garden

Awful, would never return , food terrible, bed hard and Aircon unit kicking in and out all night. Clueless staff

Great pub/restaurant on the doorstep of Pepper Pig World where we had a lovely family meal at the end of our day out to PPW. Food was freshly cooked and very good. Good child menu. Staff were lovely and helpful. Would recommend especially after a day in the park.

We went here for dinner and the service was really bad. Two women waitresses were scruffy and loud, you don’t bang the customers plates down when serving, it’s not nice for us to hear you telling the young waiter off in front of customers, who was doing a better service than you I can assure you that.. food was o.k, but these two definitely put us off returning again…

Booked a table for our family that had just got off the plane from Canada. 8 of us arrived….. they didn’t seem to be expecting us. They had to move a couple of tables around (unhappily). We all ordered and after asking twice were begrudgingly served one hour and twenty minutes later! Food was fine. Service dreadful.

Had visited previously and so enjoyed it, we returned after our visit to Poultons Park. Sunday menu this time, which wasn't the same as other days, and we were't shown any 'specials' board, although became aware that others were having different choices to us. Wish we had pre-booked meal choices, but as we didn't there was some wait for food to arrive. Meals were fine, but not special this time. If attending again, would avoid a Sunday, and look out for specials.

Convenient for peppa pig but that’s about it, needs updating one female member of staff very unfriendly! Food is nice but a roast dinner doesn’t warrant £19:50!!

We booked here for dinner after a day at Peppa Pig World. It's literally right at the end of the road that PP world is on! The atmosphere was great, the food really tasty (warning that it's big portions!) and the staff were all so friendly and welcoming, especially with the little ones :-)

The food was nice, but I thought £17.99 for a cottage pie that consisted mainly of potatoes was expensive. The staff were very friendly although there were some delays when we visited. I also think the place could do with a bit of a refresh.

A great Sunday roast. Huge portions and all really well cooked. We got all the sides and they were really tasty. Benn looking for a go-to Sunday roast and now we've found one (had many disappointments in other places). We'll be back.

The venue really needs refurbishment, the ceiling wallpaper is held up with staples and internally, it looks grim. The food was okay/average. Staff and service was good and the team are very kind. The bill, was unexpected, there is a huge markup on drinks, kids...

We chose the Mortimer Arms as a convenient place prior to our visit to Peppa Pig world, not expecting anything special. However, the friendliness of the staff, our very comfortable and well appointed bedroom, along with an above average dinner and breakfast made our stay...

Found this pub online as I was staying in a hotel not far away. Friendly staff, great food, great service and reasonable priced. Would definitely eat there again.

I would definitely recommend this as a hotel and the restaurant. The food was really great and the staff were really friendly and helpful. We stayed with my 2 year old and it was perfect.

The Mortimer Arms was a real find for us as we’ve stayed close to it in order to visit Paultons Park but never made it there before. On our latest visit, we took the plunge and were rewarded with a lovely meal, generous portions and...

I loved it there I had a kids cheeseburger and chips . The chips were amazing and te burger had double cheese. The people were so kind and a worker gave us a lift back to were we were staying. I would give it a...

It said “proper country pub” I thought this was unlikely due to its position in a tourist area of a national park, but I was ready for a stop and the sun was shining. I was not disappointed, staff were knowledgeable about what they were...

We ate here after we took our toddler to Peppa Pig's World. Very close to Paulton's Park. Food were home made and it was absolutely decicious! Would definitely eat here again. I highly recommend Service is a bit slow but I think that's because they...

Lovely dog friendly pub. Nice garden to sit in, plenty of tables with umberellas for those who want a bit of shade. Staff were very friendly. Drinks were a little pricey. We only had chips, so can't comment much on the menu, but they were...

We are a family of four who spent the day at Pepper Pig world. They are located directly outside Paultons Park so ideal for dinner as it’s a 2 min drive outside the park. Pub is lovely and all staff were amazing. Food was great...

Have driven past many times....Called in on the off chance. Met by friendly efficient staff, and a traditional range of cask beers!! Had a simple but superb fish and chips, the batter on the fish was worthy of special mention. Staff were very attentive and...

Stayed at Mortimer arms for Peppa pig world as the location is the best you could get 5 min walk to the park. Honestly wasn't expecting much as it was so cheap but was pleasantly surprised loved everything about our stay the rooms were lovely,...

Incredible pizza, one of thee best I have ever had. My girlfriend loved her sausage and mash. Highly recommended. We will definitely be back.

Avoid if you want to go out for decent food. The pub itself is good looking (inside and out) but food was of poor quality (over and under cooked) and therefore poor value. If you're located to a top visitors attraction why would you need...

Been advised to eat here by the premier inn staff where we stayed for a night. Food was good. Place was decent. Good range of drinks

Very good food, nice environment and friendly staff…which was great having made a terrible mistake the day before! Nice menu, home made food and hot too… which is a must in my book!

We just had lunch here as a family of 3. The food was superb and the staff were so friendly! Next time we visit paultons Park we will definitely see about staying here!

Great food, great service, very welcoming, great sized roast and very filling. Second visit and still brilliant. Will be back soon

Well!, what a lovely time all four of us had. The food was absolutely scrummy and the service was top notch. Whilst I didn’t indulge in a starter myself I quickly realised I should have. The crispy lamb on a bed of rocket my husband...

Lovely looking pub. Nice looking garden. Very friendly and helpful staff. Will return. Many thanks 😊

I was served two tiny wafer thin pieces of pork on my sunday roast which is really unacceptable. Very pricey for small portions.

We had two brilliant family meals at this restaurant on 4 and 5 March. We were visiting Paulton’s Park which is a 2 minute drive away and had dinner on the Saturday night and enjoyed it so much we visited for Sunday lunch before our...

Incredible service Sam was so great with bringing the food and was kind while checking back alisha was amazing friendly and goofy isla was really good spoke to me most the night and made the team look amazing she is really good Meg was great...

Booked a bit last minute, and from the moment we arrived, we knew we had made the right choice. Our first experience dining here, and we were greeted with lovely, helpful, attentive staff. Lovely large table for the 8 of us, tucked away in a...

Scampi starter was excellant, as was the pork roast, couldn't fault the food or the service. Staff were friendly and accommodating as we arrived early

It was a very busy Sunday lunchtime so we understood why it took a while for our drinks to arrive. However, staff were friendly, room was warm and food was excellent.

My mum and stepdad had their wedding reception here and the staff went above and beyond to make it really special. They were so attentive and couldn’t do enough for us. The food was also amazing and I would definitely recommend a visit!

After booking a table with family we arrived and waited 15 minutes for nobody to even take a drinks order pub wasn’t even busy no staff and one poor guy trying to do everything in the end we left!

11 of us visited the Mortimer Arms last night to celebrate our Mums 80th birthday. The staff were fantastic and even decorated the table for her with banners, a gift and card! The food was great, and we were suitably stuffed by the time we left!100% would recommend and we will definitely be back

Well what can I say but wow what an amazing meal we have just had a family of 4 and all our food was stunning the steaks were all cooked perfectly and the service we had was first class from booking to the meal we could not fault it and will definitely be back when next in the area. Well done everyone from the chef to the waiting staff.

Would highly recommend The Mortimer Arms for a fantastic family meal. The staff were really attentive and the food was excellent. Would especially recommend the smoked cheddar and garlic mushroom starter. Will definitely be returning.