Based on 451 opinions finded in 2 websites
Based on 451 opinions finded in 2 websites
Nº 321 in 603 in New Forest
Nº 70 of 128 Other cuisines in New Forest
Opinions
Kind friendly staff. Consistent great coffee. Despite being constantly busy the team deal magnificently with the public and make them feel welcome. Their coffee is always prepared expertly too which is not easy. Great location as well. Rich
Rich K . 2024-09-26
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These days every time I visit this place the coffee machine is broken. Seriously, it's a coffee shop that you can't get coffee from! This used to be my place to go as I was a regular at Nero's for years before moving to Lymington. What this poor experience has done though is open my eyes to some of the AMAZING independent coffee shops in Lymington 😀☕ I won't be going been to Nero's anytime soon
Conrad . 2024-09-17
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As clean as ever, polite and respectful staff and a great coffee. For me personally, they have the edge over all the others. Service second to none, coffee as good as ever. It's popular and I'm not surprised.
Iain Hamilton . 2024-09-13
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We had a flat white and a chai latte and the drinks were well prepared. Good quality
Elizabeth Fiore . 2024-08-13
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From a design and decor perspective the Caffè Nero in Lymington is unremarkable, although it is clean and tidy and has a nice outdoor area to the rear. Service was good as were our coffees.
johnhouston2 . 2024-05-26
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Nero’s been here many years and serves good coffee. The place is in desperate need of a refurbishment. The seats are disgusting and you shiver when go to sit on them !
William D . 2024-04-15
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Really enjoyed my time there really friendly staff
Emma Overton . 2024-03-21
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Friendly staff. Relaxing chairs. However, despite being 6°C outside the air conditioning was still on and caused an unpleasant draught meaning coats on throughout our stay. This seems to be a Caffe Nero thing. Latte was 1/3 froth and more like a cappuccino. Overall it was OK but unremarkable.
Mike G . 2024-01-28
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Bit disappointing as non dairy/gluten free, 2 packet cake options, and no Almond milk so not top of my list, nice and clean though with comfy seats, husband had the Amaretto mince pie said it was nice
Carol Earnshaw . 2023-12-20
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Drink was ok but the environment is very dirty, especially the armchairs with disgusting upholstery, the floors, door and windows .
Minette C . 2023-12-13
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Lovely place to have a coffee, food if you fancy, and just sit and relax.
Samantha Curtis . 2023-11-19
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A large cafe ,which is good for getting a seat, but all of the seats could do with being replaced
Clive W . 2023-11-03
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Nice atmosphere in this branch. The staff are friendly and polite.
Jeff Shepherd . 2023-10-29
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Beautiful bacon roll. Great prompt service, no queue. Choice of milk in drink. Clean tables. Good atmosphere
Roselle F . 2023-10-17
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Change in management, and staff has transformed Nero Lymington. Great coffee and lovely friendly staff. Dog friendly too.
Iain Pate . 2023-10-08
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1st class as always, the best oat lattes
Becky Curle . 2023-09-18
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The coffee was good and well prepared. Staff were helpful and talkative. Granola flapjack very good
A S . 2023-09-15
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I literally stood in line for 20 mins waiting for a coffee, watching paint dry would have been more productive. 4 staff members but one on machine and tills
Jake M . 2023-08-19
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Quiet early morning drink and relaxation in room with plenty of seating.
Ted Mole . 2023-07-06
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Friendly service and comfortable setting
Daniel Littler . 2023-06-18
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Came in for a coffee and fruit tea. Service was good.
sharon noyes . 2023-05-24
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Paper cups and paper plates. There was a warning on door but not good. Tables not cleared, not the best impression
Mike Blackett . 2023-05-02
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One of the better chain coffee shops. This one in Lymington has a friendly welcome and excellent coffee.
Brian Martin . 2023-05-02
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Friendly staff a nice lay out of the store customers also friendly and dogs are welcome in the cafe
Barbara Chant . 2023-03-13
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I like the music and ambience and the patio in the summer
Susan Harrington . 2023-01-24
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Always visit for coffee and cake when in Lymington. The best Nero.
Peter Ambler . 2023-01-18
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Nero normally better managed but seemed to be limited on staff numbers and waited 20 minutes to be served and get a burnt panini
Steve George . 2022-12-18
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My favourite place on Lymington for a coffee.
chris may . 2022-12-14
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Great coffee, pleasant surroundings and friendly staff!!
Claudia O'Grady . 2022-11-08
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Worst flat white I've ever had, I threw it away and went to the coffee and drift down by the water
George Furneaux . 2022-10-27
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Love the cappuccino here and I had a toasties today was very good in Lymington
Lyn Purvis . 2022-10-13
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Some of the comfortable seats down the back are stained and the seat cushions where my colleague and I sat were covered in food with more under the cushions. Not been cleaned for some time by the look of it!
Tim . 2022-09-28
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Very helpful friendly staff, Dog friendly
Mike neill . 2022-09-26
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Bitter and undrinkable coffee - straight in the bin!
Dan Humphrey . 2022-08-24
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Love the coffee, staff always friendly but....the cafe is in need of a proper cleaning, especially considering the times we are in. The armchairs are appalling, lifted the cushion to shake away the crumbs on it and the wrappers, biscuits, crisps etc underneath were disgusting!! Had to wet wipe the table, the arms on the chairs are filthy so will just be getting take aways in future, which is a great shame.
JillyLangley . 2022-08-21
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Love the coffee(decaf), when I get into town, pity it's not easily to get to out of town.
malcolm clarke . 2022-08-14
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Easy parking. But not on a Saturday. Market day
Paul Patterson . 2022-07-29
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Had some nice coffees as you'd expect.
John Bradshaw . 2022-07-13
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Standard Caffe Nero fare, the environment is a little small and it may be difficult to find a seat. In the summer they have an outdoor area which can be great in the heat.
Alan Beal . 2022-06-16
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Cookie and shortbread were decent but not world-beaters, milkshake was lovely
Kieran Rogers . 2022-06-04
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Friendly staff great service and excellent coffee added bonus is premises are dog friendly
Jim Watson . 2022-05-11
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Like all coffee shops far to expensive
Derrie Daniels . 2022-04-27
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As you would expect from Cafe Nero
David McGregor . 2022-04-19
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As always the staff were friendly, lively and highly efficient. They always remember what I usually have. The coffee is of good quality and is made very quickly. There is always a positive buzz around the place as the staff are invariably laughing and enjoying each other’s company.
Bluesking54 . 2022-04-11
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Good Coffee.... busy but found somewhere to sit
Kathy Hambridge . 2022-03-17
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Very cosy. Popular seven days a week central location. Great Baristas and popular with the laptop crowd.
Stephen Claridge . 2022-02-26
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Great coffee , great service and engaged staff Adam, Edie, Jamie, Magyer (not sure if the name is right a young chap very hard working ) and Katherine all very informal but pleasant & hard working with a nice way of engaging. How they remember all the orders and drinks is impressive must be well trained. Only thing to improve is decor is a bit dated, settees and chairs need some refurb or replace and the electric charging points for phones and laptops put at a higher level for ease of access.
ianlZ2910OC . 2022-01-31
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The coffee was burn the milk was over steamed which made the taste 10 times worse, the toilets need to be clean and checked more regularly
Happiness26456916856 . 2022-01-23
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Excellent cafe mocha and great service.
Brian Jefftey . 2021-12-31
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Pleasant and efficient service, quality coffee as always...
jeff graham . 2021-12-26
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I know that the Law states masks are not mandatory in hospitality areas, but! Staff this morning are choosing not to wear a mask. The majority of customers, at least 90% chose to wear a mask. Lymington has approximately 20 other coffee outlets. For my peace of mind I will be giving this outlet a miss. Yes I do know the staff have the right to not wear a mask.
404kelving . 2021-12-01
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Best of the coffee house chains by far. Very pleasant mid morning break at the Lymington shop with a Guatemalan latte and turkey and cranberry lattice. Gentleman member of staff who served us was very pleasant and helpful.
Andrew Parry . 2021-11-29
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Usual good coffee but tables uncleared and the easy chairs and settees disgusting ,unclean and have seen better days. In need of an update !
BuddyandSam . 2021-11-27
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Very friendly staff, although fairly busy it was clean and as soon as customers left tables were cleared and cleaned.
Dave Clement . 2021-10-20
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Nice shop, coffee is very good at Nero. Food is the same fodder you get in all other chain coffee shops being over priced and pre packed but you know what to expect. Good shop to come and sit for 30 mins or so. Don't plan on being able to work from here with your wifi devices however, the wifi service is shocking and has been for months. At least can piggy back onto the Angel and Blue Pig network from across the road as they clearly have a good solution over there.
craigsO4913MD . 2021-10-20
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Excellent coffee and my dog was welcome too.
Andrew Bone . 2021-10-19
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Nice atmosphere, great service and reliably great coffee. Sausage rolls are amazing, as is the pizza. My favourite place in Lymington to sit for a couple of hours with a book and a great coffee.
David Purse . 2021-10-18
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Pyszna kawa, przytulne i wygodne wnętrze, uprzejma obsługa
Renata Osinska . 2021-10-08
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Comfortable setting and friendly staff
Chris Mulder . 2021-09-28
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Always a great coffee at this Nero’s. Service on the money and plenty of seating both inside and out.good to see tables being cleaned regularly too.
IH2016 . 2021-09-14
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Messy,horrible coffee, far too strong latte
jacqueline Henwood . 2021-09-14
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Ok guys I apologise for only one outside picy but I forgot to take some inside . So the inside was ok nothing to write home about but a special little bonus was a nice little outside area to catch some rays from the sun if your lucky 😉, I haven’t seen that before in a Neros and in my opinion more of please 😎..service pretty good , helpful staff with a smile..enjoy x
Harvey baker69 . 2021-07-29
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Lovely restful oasis on very hot day in Lymington,nice comfy sofas to relax in
mair haynes . 2021-07-25
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Great flat white full of flavour. Very helpful staff.
Christopher Channing . 2021-07-23
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Usual Café Nero service and fayre. Better coffee than Costa too
Tim Jones . 2021-07-13
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Good service, excellent service
Hazel Warwick . 2021-07-10
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Shabby chairs and a piece of paper found in the bottom of the coffee cup .
Ann Pickering . 2021-06-27
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Love Nero coffee and so does my 4yr old (babychino). Always a seat avaliable in or out and great efficient service
Phil Holden . 2021-06-25
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All good except one of the staff couldn't correctly wear a mask.
Eric Holland . 2021-06-18
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Have visited Cafe Nero’s in Lymington many times which is often very good. Unfortunately there is one member of staff (small young lady) who is quite rude with a bad attitude when dealing with customers. I thought this was a one off but have been served by her a few times and received the same service. A smile and politeness goes a very long way and costs nothing.
James Pearce . 2021-05-29
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As per previous experience, excellent service and coffee
karl pardoe . 2021-05-08
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Great staff and great chick free. Popped in to grab a drink on the go. Not that you cannot sit in anywhere.! Great and friendly staff. Forget how good a coffee they do. Thank you
anon1010101065 . 2021-04-17
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Friendly staff. Coffee good as always
Piotr S . 2020-10-17
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If you have looked through any of my other reviews you’ll see that Cafe Nero is a family fave. Hot chocs are always great and consistent in taste and we do like a frappe milkshake too. Nice cuppa tea too! Didn’t go for cake today. Inside was clean with plenty of socially distant tables. Staff friendly and service very swift.
Shaun L . 2020-09-11
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I always love coming here because its a lovely cosy little coffee shop but I don't think the quality of their coffee and their selections are that brilliant.
sophsbh . 2020-08-17
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Best place I’ve ever been, booking my next holiday here when rona is ova. Sometimes I dream about this place, my happy place. The comments about the dirtiness and the slowest truly reflect the people of lymo, art. It’s not Buckingham palaces so chill out it’s peng alrightyttyyy. Dis Nero again and I will write another review oooooo come at me.
Gigi Ellis . 2020-06-23
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Nice atmosphere, but not always clean.
Mike Derry . 2020-06-14
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Coffee excellent as is the service. The sofas and furnishings are tired and stained though!
mandi stewart . 2020-03-10
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Very relaxing and very friendly staff,
Debra Overton . 2020-02-24
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We've visited a couple of times recently, and not particularly late in the afternoon, but they have always run out of toasties and sandwiches. The coffee is good & the cakes are tasty, but it would be nice to have a savoury option. Not to mention the sales they're missing out on!
Lois Ford . 2020-02-01
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A lovely & peaceful Caffé Nero's that is full of charm & centrally located in the picturesque high street of Lymington. It is a lot bigger inside than it looks from the outside as there are plenty of seats available inside & out, the staff are polite plus my hot chocolate was very well made & HOT, they sell a good range of hot & cold beverages as well as hot & cold snacks plus cakes.
TRACEY A . 2020-02-01
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A lovely & peaceful Caffé Nero's that is full of charm & centrally located in the picturesque high street of Lymington. It is a lot bigger inside than it looks from the outside as there are plenty of seats available inside & out, the staff are polite plus my hot chocolate was very well made & HOT, they sell a good range of hot & cold beverages as well as hot & cold snacks plus cakes.
Tracey Armstrong . 2020-02-01
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Lovely coffee, not that clean inside though.
V White . 2020-01-24
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La regla de oro cuando quieres cafè excepcional es facil. Tienes que visitar este lugar. Y sobre todo es no es caro y muy sofisticado.
paul6543 . 2020-01-21
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Lovely staff..nice ambience. Comfy chairs and a lovely garden at rear for when weather is sunny and dry. Dog friendly too.
Deborah Baker . 2020-01-17
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it is always friendly and they dont keep you waiting long for your food and the food is always very good
Sue Pipe . 2019-11-29
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Lovely coffee but the staff were a little overwhelmed.
The Family Eaglestone-Bowmaker (Demigods) . 2019-10-31
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Bueno cafe. As muy sofisticada y limpiar y la cafe delicioso y pastel tambien. Esta Lugar es muy cerca estacion de tren. Perfecto.
paul6543 . 2019-10-29
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One really good member of staff, very professional and friendly, made the effort be be welcoming. Much appreciated.
John Longman . 2019-10-20
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Great sirvice. Ellie is the best.
Eric Godden . 2019-10-19
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Called in for a quick cup. Charming service, excellent coffee, comfortable sofa.
Richard Nicholl . 2019-10-16
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Very dirty, where did the training go. to employees!
Joy Macnally . 2019-10-09
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It’s been a while since we had a Nero fix so the morning after a few beers seemed a good time. Service was particularly slow, there was a bit of a queue but little attempt to pick up the pace which was disappointing. We managed to grab arguably the best table by the window but there were dirty cups and trays on the floor next to us. The coffee was great as usual for Nero but they need to either get more staff in or get those there to sort out the issues.
Nidgehammer . 2019-09-30
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never been here before so was impressed by the range and in lymington they allow well behaved dogs. had a frappe creme espresso and caramel no cream which I enjoyed. the barista was lovely and explained it to me before I bought. the queue was long but the baristas were working flat out. I will definitely go back and try the tempting vegan deli sandwich next time.
Tania At home . 2019-08-09
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Iced coffees absolutely foul. Not brilliantly clean either
Deirdre Witherby . 2019-07-27
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Nice coffee but very few staff to clear and clean tables. Young lady in training did her very best. Unlikely to visit again.
Linda F . 2019-07-10
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We have been loyal Cafe Nero customers for our daily coffee fix when ever we stay in Lymington. Yesterday was terrible, the cafe was dirty, tables piled with used crockery, paper on the floor, crumbs everywhere. The toilets were filthy, and as we were leaving the staff were piling bags of rubbish on the stairwell. Coffee had a burnt taste my Americano was not great, not a difficult drink to make. We have visited this store a lot and were horrified by the condition of the store, not a great experience.
DJandR . 2019-06-25
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Very nice staff, especially the tiny one who's always smiling :)
Ps Flux . 2019-06-24
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Good coffee and not to long await.
John Groves . 2019-06-19
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Coffee is great here as in all Neros but service very random and staff can be very offhand which is so disappointing. Usually visit this branch on a Wed and redeem an O2 voucher so not paying direct but in other branches whether paying or using voucher the service is always excellent.
Gill Turner . 2019-06-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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5015 Opinions
Pretty disappointing Sunday roast lunch experience. The menu on their website doesn't have any Sunday roast vegan options even though they say they cater to vegans. When I called to enquire, a general manager kindly spoke to the kitchen and returned my call to say that they were happy to make a vegan roast happen. When we arrived for lunch, the staff didn't seem to have any idea that this was possible. So much for regularly catering for vegan dietary requirements. The pub was not full and there were about 8 wait staff but we waited 45 minutes to have our order taken (after asking three times) and then another 50 minutes for our food to come. Given that bookings indicate that they want the table back after 2 hours, this kind of wait is both frustrating and makes the dining experience rushed and unpleasant. The quality of the food was average. They didn't have one of the vegan options the manager had told me they would, and the only available option (plant patty with roast vegetables) was pretty disappointing for the price. The non-vegan roasts were fine. In all, any vegan roast lunch option at all is a great effort, but it isn't yet part and parcel of the experience and their staff are poorly trained (and presumably underpaid).
1321 Opinions
I didn't stay at the hotel but the service and hospitality at the pub was excellent.
838 Opinions
Great food, Halloween themed when you walk in. Enjoying a meal with the family it’s just a shame the bar isn’t closed to the dining room with young children the language was blue
1631 Opinions
We went for a family get-together (18of us!) for a birthday celebration. We were kept in the bar area for about 30mins after our booking time then taken to our table. Within a minute of being sat down they started to serve the (pre-ordered) meals, which were of a good quality. About 40minutes after finishing our meals, I went to the bar to ask for a children’s dessert menu and was asked if I would like adult dessert menus too. Obviously took those! Another 20minutes went by and our main course plates STILL hadn’t been cleared so we went back to the bar to order a dessert for our 3 year old. It was £19-£27 for an adult roast and £13 for a child’s roast (even for a 3-yo!). Overall the food was good, but the service felt very pushy to begin with but completely non-existent after we were given our main courses.
2058 Opinions
Enjoyed a family meal here on a Sunday. Food was excellent, especially the pies. The children loved the unicorn ice cream!! Service from Mia was fantastic. Thank you !