This review is not about the Milton Keynes Store - I’m sure it’s fine…
It’s about my on line shopping experience - I live in Milton Keynes area - I ordered over £270 worth of goods - clothing / paid for next day delivery received 1 items out of 10…. they paid the EXpress charge back but I am still
Missing 9 items out of the order. They use Evri it is now 10 days way beyond standard delivery either Evri which is supposed to be up to 7 days.. I can see from tracking goods have not been delivered anywhere at all though Evri received them. Evri say if goods undelivered within 7 days contact original supplier you ordered goods with. I have rung M & S customer service line twice…
I’ve written st least 4 emails…,
I ordered the hoods for a business trip coming up
This week….
They have not fulfilled their contract they ought to
Refund me instead of fobbing me off with their internal investigation. Their courier company is their issue not mind - I haven’t received the goods therefore they should refund me instead of stalling. I would have reordered some of the items anyway but time is running out…
We have always shopped with M
& S in store and on line and always in past been
Happy with them. They seem to
Have gone downhill and their customer service agents seem poor and poorly trained and email
Responses poor not very professional.
Very bad disappointing experience.
I would not recommend on line shopping with them.
If I could rate it zero it wouldn’t be low enough!
We went in with low expectations but curious to try Taco Bell but sadly our expectations were still too high!!
The service was painfully slow considering what was served up and the ‘meat’ inside the Taco’s was meagre to say the least.
Needless to say we won’t be trying TB again!!
Went here for lunch - just wanted a couple of paninis with some chips and a cuppa. Was shown to a table and placed our order. After taking our order the waitress took orders from two tables close by. Shortly after, we were served our cuppa's and then waited for our lunch. Both tables near us received their lunches fairly quickly and we waited and waited. 20 minutes later, when the others had almost finished their lunches I got up and found one of the waitresses to enquire where ours had got to. She went into the kitchen and immediately brought out our food!!! It was cold!! salad consisted of leaves and two dry pieces of cucumber - not my idea of salad. the panini and chips were cold!! obviously the food had been left on a side and ignored. To top this we were over charged for a rubbish service. No wonder Dobbies are in financial dodo!!! No we wont be returning.
i have gone to this macdonalds 3 times and ordered a chocolate milkshake, each time they have given me a vanilla milkshake. it’s disgraceful how many times this has happened. i will never go here again instead i will use my £1.49 to buy my self new taste buds due to how disgusting the vanilla milkshake is.
Fantastic Thali - one of the best we've had. Popeye palak dosa was unusual but a must try. Super friendly yet professional staff. Beautiful! We will be back!
Shockingly slow service and appalling customer service regarding my complaint. Who offers a complimentary meal for 2 and then because you need to cancel and reschedule due to unforeseen circumstances decides you can no longer have this but a welcome to book as a paying customer!!!! Disgusting
They either overcook chicken to the extend you can’t chew it and extremely bland, or undercook and you can literally throw it all up. Absolutely nasty food and all went in the bin so no dinner.
Salad is smothered in vinegar and soggy. Chips are overcooked. I am horrified at how awful the food is
Excellent experience. Best ever costumer dealing. Hats off to the lad with good smile and dealings from Sri Lanka. Sorry I forgot your name.
Thankyou❤️
Dirty restaurant floors and tables very dirty cobwebs on all the light fittings and order sign. Very poor cleaning skills here dread to think what the kitchen is like I won’t be returning
Visited a couple of times for lunch whimst working in the area, chicken wings and steips meal. Tasted good and wings were well cooked but were the smallest wings ive ever had. Will have again but just mayve order more wings.
Used Uber eats, part of order missing cannot even call to get rest of order. Terrible customer service as no response received. Told to wait 24 hours. Will never use Stacks again!
I expect a refund for the food we paid for but didn't receive!
27-29 Eagle Walk CMK Shopping Centre, Milton Keynes MK9 3AJ England, England
We had an unpleasant experience over a week ago at Pret a Manger Eagle Walk in The Centre:MK. We were double charged on our debit card as staff (barista and manager) insisted the first attempt was unsuccessful. It was not unsuccessful – contactless was approved but the barista had left the till to fix our drink orders and when he returned he asked for payment again. We told him we had paid and asked for a receipt. He could not print a receipt and insisted payment had not gone through so on the second attempt we inserted our debit card. Again he could not produce a receipt and a manager/supervisor was summoned. The manager was quite rude and refused to believe that payment had been approved. He was adamant that payment had not gone through and he used another till to process another payment. On this attempt we got a receipt. Upon reaching home several hours later we checked our bank account online and there were 2 payments for the one transaction. We called the outlet and requested a refund of the overcharge, either by bank transfer or a cheque to be sent to our home as we live over 25 miles away and seldom frequent their outlet . We have also contacted their Customer Service but despite several back and forths there has been no real progress. Moral of the story? Make sure the barista does not leave the till before you get your receipt. Or pay in cash.