Nº 873 in 963 in Milton Keynes
Nº 30 of 31 Fast food in Milton Keynes
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49 Opinions
Mcdonalds near the MK Station by Taco Bell and Burger King. Management has a lot to answer for in this place. Avoid this one like the plague. We went in the evening after being at a concert and the queue was out of the door. We waited 2 hours after ordering, for our food. There was barely anyone packing orders, and the food was piling up, going cold in front of them. Staff were picking things up and putting them down again. They looked lost and didn't seem to know what to do, but they still kept serving drivethru orders and taking orders in-house. The restaurant ended up full of people waiting for their food, and many people walked out after waiting hours without a refund because there wasn't a member of staff on that could issue one!. At one point a staff member seemed to reset the order board in front of a full restaurant of customers. All orders were wiped, the mountain of food wasn't moving from the service point, and the receipts were piling up on the floor. In the end, staff resorted to asking customers what they had ordered and packed as they were told. I really wish we'd gone to Taco Bell or Burger King across the road instead. After reading other reviews, it looks like this place is always appalling. They should've had someone managing the doors and drivethru services to allow the staff to stay on top of things. Also they needed more front of house staff packing. The management clearly let their poor staff down in a big way. The place fell to pieces. I would expect that this area of MK would be used to dealing with large numbers of customers, being so close to a concert venue. My advice to anyone passing after a concert at The MK Bowl, is to keep heading into town, to one of the other McDonald's. You'll get served much more efficiently. Either that, or use the Taco Bell or Burger King, they seemed to cope well too.
25 Opinions
Nice place right opposite the stadium, they have quite fun games for the children while waiting for our orders to keep them entertained
29 Opinions
Visited a couple of times for lunch whimst working in the area, chicken wings and steips meal. Tasted good and wings were well cooked but were the smallest wings ive ever had. Will have again but just mayve order more wings.
503 Opinions
Happy with the take away before was very disappointed but now it’s been improved with food and service too