Based on 1.487 opinions finded in 2 websites
Based on 1.487 opinions finded in 2 websites
Nº 815 in 963 in Milton Keynes
Nº 21 of 31 Fast food in Milton Keynes
Opinions
This is consistently the best McD’s in Milton Keynes. I always get a table, and service is usually quick. It occasionally goes wrong with slow service and shabby builds, but not too often.
Chris Hevey . 2025-01-14
MORE AT Google
sadly the last 4 orders i’ve made here have all been terrible. missing items, missing sauces, wrong items missing ice, missing straws. that was just one order. food so cold it’s inedible, burgers that look mashed/crushed and cheese that’s not even half inside the burger. my most recent order was simply stolen by the driver who pulled into the station and turned his tracking off. i won’t order here again, i have full confidence my next order will also be wrong, half missing or stolen. thankfully the staff are lovely, polite, understanding and supportive when we talk.
Jack Marangos . 2025-01-13
MORE AT Google
No faults. Usual high McDonald's standards.
Mark Sutton . 2025-01-09
MORE AT Google
Solid Maccies, I go regularly and they always get my orders spot on Edit: had to wait 15 mins, only for them to forget a whole burger and dips How are you gonna forget a whole burger, make me pay extra for dip just to not give them. The burger that I did get was smashed up, looked like someone sat on it before, then waited for it to get cold before putting it in a dip baron bag Another edit: Still going downhill, my drink tastes like they pressed the wrong button for a second, so it tastes like lemonade mixed with coke. Also, is this a lettuce bulb I found in my burger? 😂 It was so hard, not great really. Down another rating Edit: didn't have any sour cream dip also 👎🏻
Daniel . 2025-01-07
MORE AT Google
Left sat in the drive through for ages, no other customers present. The lady on the intercom then listened to a private conversation and then was very aggressive towards us. First time we have ever had to reverse out of a drive though 🤣
Jo Carrick . 2024-12-22
MORE AT Google
I think these staff don’t have any eyes bcoz literally they are wasting everyone’s time my order is ready and I can see the order when I ask them they told me it’s not ready. I am highly disappointed with the service at this McDonald's location. The staff demonstrated a lack of attentiveness and care during my visit. My order was incorrect, and when I brought it to their attention, they were dismissive and unprofessional. Additionally, the hygiene standards seemed below par, which is unacceptable. Negligence like this seriously affects the customer experience. I hope the management takes this feedback seriously and improves their service standards.
ᴀʀᴜɴ ᴛᴇᴊᴀ . 2024-12-20
MORE AT Google
Avoid! Ridiculously slow service. Took over 20 minutes to get one meal and only 1 car in front of me 🤷🏼♂️
Darren Wright . 2024-12-15
MORE AT Google
For a Snack the Food is okay. From Personal Experience, Food is always very greasy.
Jason Stretton . 2024-12-09
MORE AT Google
Place an order on delivery. Requested the triple cheeseburger and kids cheese burgers to be plain with only ketchup. They forgot both of my ice creams as well. All burgers had mustard, onion and pickle. Had to pay taxi fee to go collect the correct order, do they even double check the orders? Or are they making it with their eyes closed? How can you make a mistake this bad? Be careful when you order on delivery, they always make errors. Better to go in store so you can check the order yourself. Must be new staff.
Obaremu Cribb . 2024-12-07
MORE AT Google
Waited 16 minutes for 3 meals. All standard items. The 'new' way of only prepping food which is ordered is so much slower. Cold food, missing dip from nacho dippers. Disappointing. Never seem to get an order correct! Further visit : staff cleared table while we were ordering desert and threw away our full drinks! Latest visit, food given to me 1.5hrs past it's discard time. No staff at counter to address with, had to collar some poor kid who was taking to collect by car. Remade for me but took almost 10 minutes. One staff member snapped at another customer who asked for some service. Noone interested in taking cash orders or refilling the ketchup!
Carlie Tosh . 2024-12-02
MORE AT Google
Ruff, unprofessional, and not polite staff
Bogdan Gheorghe . 2024-11-26
MORE AT Google
Was in the drive - thur, and I was waiting for 20 mins for them to clear people's orders. When we got our food, "it was cold "for the time we had to wait. It should be hot, we thought that it was being freshly cooked. Would not go back to Wolverton's McDonald's
Michael Cummings . 2024-11-24
MORE AT Google
The ONLY good thing about this McDonald's is that the staff are so imcompetent and the food is such poor quality, that every time I visit I get 2 extra value meal vouchers from customer services due to them always getting my order wrong. McDonald's Wolverton has some serious issues that need addressing.
Chris Callaghan . 2024-11-23
MORE AT Google
Exactly as you would like from a McDonald's.
Jock Caverhill . 2024-11-13
MORE AT Google
Got my breakfast as normal this morning I asked a simple question to this girl and she just puffed her cheeks at me not very good to be honest she's a lucky lady I never reported for rudness
Phil Tebb . 2024-11-12
MORE AT Google
25 minute wait for cold food when there is no one else in the building Exceptional customer service of just being ignored by every staff member You’ve really showcased the path that humanity should be taking Great work guys, you’re all fantastic
HP 95 . 2024-11-10
MORE AT Google
Food is often just warm and fries cold. I wish they'd take more care when putting burger in a a container when there's no bun (I have to eat gluten free, therefore no buns). Having said that the staff are very good and polite.
Lynne Armstrong . 2024-10-29
MORE AT Google
Can I have a refund please I’m vegan.
Esther Scarlet . 2024-10-26
MORE AT Google
Couldn't have been any fresher. Service was lovely, too.
Stacey Cunningham . 2024-10-24
MORE AT Google
Updated experience: this is possibly the worst McDonalds I have the displeasure of using. The management have been rude, customer service is well below par. The food is often cold, and slopped together. At worst they get delivery orders wrong. The drive through is an absolout joke. Really, I would recommend to avoid this McDonald's.
Chris . 2024-10-21
MORE AT Google
I ordered for my family and there was a couple items missing. Very disappointed,
Aprils PlaysRoyals . 2024-10-20
MORE AT Google
Tables dirty, bins full. Fries tasted stale. Burger ok
Colin Little . 2024-10-19
MORE AT Google
Wasn't busy but service to getting our food was slow, staff cheerful and happy to help though so nice atmosphere.
Lee Roberts . 2024-10-18
MORE AT Google
I work at this mcdonald's amazing
Leo Sullivan . 2024-10-18
MORE AT Google
Not the best experience today. I wanted something that is on the menu online. But not at this place! All I was offered was to talk to a manager, who was actually busy. If it is on their website menu surely it should be available. Not as I was told "it's not on my screen"! Talk about the computer says NO 😧😡
Deana Craig . 2024-10-04
MORE AT Google
Do not get a delivery, they constantly forgot food and drinks that you pay for, delivery incomplete meals and would rather refund you then delivering the order. Want a meal without a drink or a food without a drink, this is the place for you
liam oxley . 2024-09-28
MORE AT Google
Terrible environment, the employees don't even look people in the face, they prefer to play and laugh rather than work, you managers and owners should take better care of your business and not leave it to God, because it gets worse every day in this restaurant.
R fernando . 2024-09-28
MORE AT Google
Banging it’s pretty good McDonald near Tesco just in case I need to get some shopping done pretty good one for being honest me and stuff. Yeah it’s pretty good. Go there pretty good. I love it there.
Carrie Cook . 2024-09-21
MORE AT Google
The staff are plentiful but they priorities the drive through, so unfortunately if you order inside you should prepare for a wait.
Damien . 2024-09-07
MORE AT TripAdvisor
As usual cold food not as advertised on mainstream tv. . I ordered cheeseburgers there was no onion grilled or otherwise. Slapped together cold food no thought or care. Who cares 🤷♀️ no one sept it the far cars running the disgraceful franchises
Zoe F . 2024-09-05
MORE AT TripAdvisor
Food is very slow, always short on staff. Also, their self clean milkshake macine is nearly always in service mode, so getting a shake is hard.
Marc Sutcliffe . 2024-08-19
MORE AT Google
I don't know why I even bothered
Bucko Bucks . 2024-08-17
MORE AT Google
I waited a whole 30 minutes for a walk in order on a Tuesday night at 7.30pm, as did other people. Staff basically ignored everyone that walked in, only prioritising drive thru customers- there wasn't even many cars waiting there either. In the end, the food was cold and just looked like slop. The ice in the drink had melted from sitting on the side for half an hour( I could see it being made when I arrived and then eventually picked up) The staff were complaining in the back that they were too busy when it wasn't busy at all. All I got was a "sorry for the wait" for this lousy excuse of a fast food restaurant. 100% wont be going there again nor would I recommend anyone else
Luke McMahon . 2024-08-14
MORE AT Google
On 13/08 I queued at the drive in for over 20 minutes, i complained to a staff member who was outside, he said they were short staffed and i would need to tell the manager as they were always telling him they needed more staff. Imade my order, when I got to the payment window, there was no one there, I waited ... no one came so I drove to the next window, it was shut, staff just looked at me, eventually staff came to the window and confirmed my order then said I would need to drive back round to pay ... telling me they were short staffed, not my problem, window was then vlosed on me. The priority here always appears to be the phone orders and deliveries and customers whe bother to attend are kept waiting I have always supported local businesses so screw you Macdonalds Wolverton you have had my last order.
Emma Wilcox . 2024-08-14
MORE AT Google
If I could rate this place a massive Zero then I would Myself and my other half feel discriminated Joke of a place, apparently toilets aren’t allowed to be open by manager’s discretion even worse we are paying customers My other half also has a medical condition too Don’t bring your family here unless you’re willing to urine/poo yourself 😂 It’s 10:30pm but what’s the law in that? Foolishness
Jack O . 2024-08-13
MORE AT TripAdvisor
Joke of a place, apparently toilets aren’t allowed to be open by manager’s discretion even worse we are paying customers My other half also has a medical condition too Don’t bring your family here unless you’re willing to urine/poo yourself 😂 It’s 10:30pm but what’s the law in that? Foolishness
J (toast) . 2024-08-13
MORE AT Google
Just received my order on Uber eats and it was cold and disgusting. Chips wasn’t cooked properly. Really disappointed
Nishan Maharaj . 2024-08-12
MORE AT Google
should be less arrogant and helpful, pretend that people are not even there, ignore anyone, among so many McDonalds choose others, there are several others with a good sense of humor in customer service
Tracker Bike . 2024-08-08
MORE AT Google
Honestly, the rudest customer service I’ve ever witnessed came to the window and actually started arguing with me then the Manager told me they were trying to get rid of him as it’s not the first time it’s happened and I didn’t get my full order. Needless to say I won’t be using them again. I’ll be going round the corner to another one another Customer lost
Richard Vincent . 2024-08-04
MORE AT Google
Took too long, but food was nice.
kevin elam . 2024-07-26
MORE AT Google
Another Macdonalds, I don't think the food changes from one Macdonalds to another, perhaps the only thing is the service and this was decent.
Roberto . 2024-07-25
MORE AT Google
Honestly the worst McDonalds in the whole of Milton Keynes. Have been waiting over half hour at times for food. The one by the train station is much faster, go there instead!
Joshua Ziegler . 2024-07-25
MORE AT Google
Honestly if I could a no star I really would have. Tonight I’ve been spoken to terribly by the staff at this branch when I rang up to complain that they haven’t packed all my order. I got laughed at down the phone and them saying there is nothing they can do and just blamed the delivery service for it. The food we did receive was awful the best place for it was the bin as there was no way I was giving my children what we got.
Gemma Smith . 2024-07-23
MORE AT Google
Worst meal ever. No shakes ( usual) didn’t add mozzarella sticks that we ordered,or any straws for the drinks. My quarter pounder with cheese was neither of those things ( hamburger no cheese!) and they couldn’t even be bothered to put salt on the cold limp chips. Just rubbish
lucy maycock . 2024-07-13
MORE AT Google
Self check out machine was out of receipt paper 📃, no tomato ketchup available, my order was prepared swiftly, 🍅 tomato ketchup is provided on request. Overall rating 7/10.
Asifullah Khan . 2024-07-10
MORE AT Google
Fries almost never salty enough
Olsztyn HNS . 2024-07-06
MORE AT Google
Chips cold we ordered 2 mac triple meals When we get home 1 mac triple and I quarter with cheese. Can not even get the orders correct.
Lorraine Box . 2024-07-05
MORE AT Google
Went through drive through,half my meal was missing ie the burger and cheese bites but got my drink and fries. My partners big mac only had 1 burger in it instead of 2 and it was cold.very poor.
Jane Scovell . 2024-06-28
MORE AT Google
Always mess up on our order without fail. Shame.
Nicole Peach . 2024-06-15
MORE AT Google
REALLY DISAPPOINTED WITH MY MCDONALDS DELIVERY THIS EVENING , after being really poorly all week , I thought I’d treat my son to a burger and few other bits, everything delivered was cold , squashed and just not very good at all , chips are always half empty , burger looked like it had been put together by a 2 year old ! You need to up your game maccies ! Not good enough Thank heaven for my ninja air fryer
Tracy C . 2024-06-14
MORE AT TripAdvisor
Rebecca, who serves is polite, friendly, professional and lovely to be served by.
Nikki Fane . 2024-06-09
MORE AT Google
Always happy here. Food is usually good too
Karen Hallewell . 2024-06-06
MORE AT Google
I couldn't earn any loyalty points or pay with my points because my McDonald's account is French.
Larry Baruch . 2024-06-05
MORE AT Google
Ordered on line pick up in store
Ian Walker . 2024-05-28
MORE AT Google
Consistently long waits, even when the place is quiet. Consistently poor quality food.
Daniel Allison . 2024-05-23
MORE AT Google
This is completely outrageous, I Ordered a happy meal, and I don’t understand how you expect children to eat this? I’m 21 and I’ve tasted better Bin bags, (don't question why I ordered a happy meal when I’m 21) the chicken nuggets was as dry as a desert and don’t get me started on those god awful chips. The only decent thing was the drink. It’s almost like you left the food under a heat lamp for a week. Stale as anything. How can children enjoy this if I can’t even enjoy this. This happy meal was a Hazzard. Do I need to make an appearance to show somebody how to make food correctly? Have a very bad night whoever made my food dry and stale…😡I’m not Mchappy at all….. and I’m not Lovin It..
Sofia Bates . 2024-05-16
MORE AT Google
Live in the area and never had a good experience, If you like cold food, hair in your food or uncooked chips then this is the place for you Staff are diabolical bunch of teenagers swearing and shouting absolutely terrible! My dog didn’t even eat it, absolutely shocking
Adam A . 2024-05-07
MORE AT TripAdvisor
They take ages for preparing food hate their service. Furthermore, There is none on the front desk everyone is inside the kitchen!
Ahad Shakeel . 2024-04-27
MORE AT Google
Cold every time. Even the pies... how, just how? Thought I'd update this since I've looked back through some other reviews - 5 star with weird range of photos taken (who does that) and heaping praise on this branch...very suspicious. This place has always been dirty when I've gone in. There is usually something unavailable like sauce, napkins, printouts from the ordering screens. The Happy Meals either don't have the toy, have the exact same toy over and over for weeks or have the wrong toy for the current promotion. Today I am at home with strep throat and would love a milkshake but guess what... unavailable here and the app won't let me get a delivery from the next nearest branch. I visited McD's Kingston a couple of weeks ago and it was excellent so how this place can consistently get it all so wrong is beyond me.
Dan Reilly . 2024-04-23
MORE AT Google
Staff seem friendly here only used the drive thru side of it really, orders always seem to be correct and food was fresh
wearing goggles . 2024-04-21
MORE AT Google
Ordered breakfast just after 10am and my order was cancelled by them at 11am when it should've been delivered and it doesn't help that I'm pregnant as I was really craving the breakfast so I wouldn't struggle to eat something 😞 really upset
Gemma Morgan . 2024-04-20
MORE AT Google
Nearly all tables were dirty. Even though it was quiet. Mopping equipment left out even though it wasn't being used and the floors were dirty. No paper in receipt printers. My drink arrived flat when it was supposed to be coke zero.
Dominic Chilvers . 2024-04-11
MORE AT Google
Very clean and tidy. Staff are friendly and efficient. They keeps cleaning and maintaining the tidiness of the restaurant. I love eating wraps at McDonald’s and the wrap here is the most delicious! It has fresh vegetables and the chicken fillets are well made with sufficient BBQ sauce which I love it most. It is the first time I visit here and I am sure I will come again.
May Pau . 2024-04-11
MORE AT Google
Forget to put something in EVERY single order. I’m starting to come to the conclusion it’s not an accident.
Jess . 2024-04-07
MORE AT Google
The food was cold and we had no drink with one of our meals the driver madasior younis took the empty drink as it was his error and promised to return with a replacement over an hour and still nothing also as normal Wolverton McDonald's have the phone off the hook as they don't want to deal with issues that customers have,very bad service yet again so ty again McDonald's for wasting our money!!!!
Lana Murphy . 2024-04-05
MORE AT Google
Took a long time to get food. The delivery services seem to take priority these days. The screens only offered takeaway not dine in table service which can be difficult for a disabled person like me. The chips were 3/4 full as always (one day we'll get a full portion)! The tables were dirty, the staff were not polite, call your number then walk away without another word. The bins were overflowing! Not the best experience we've had there!
Tanya Graves . 2024-04-04
MORE AT Google
Food as always at McD, but staff here can be a little abrupt, although lady on drive thru about 2/2.30pm on Monday 1st April was very pleasant.
Chris Simmons . 2024-04-04
MORE AT Google
A bog standard McD in a town that has the first railway works in the world.
Bill Gates . 2024-03-19
MORE AT Google
Edit - coke zero is more soda water and next to no flavour. Another reason to avoid this place. Drive-thru SUCKS. On 2 occasions within the last 2 weeks, I've had to secure the lids on the drinks and I ordered 2 large meals only to get home and unpack them and find regular fries. The burgers look like they were slapped together by some real Billy No Stars. No quality control. I'm not coming here anymore - I'd sooner go to the one on Linford Wood. At least they can put a burger together and get the order right.
Alex Gosling . 2024-03-15
MORE AT Google
The quality is awful slapped together crap served cold! Below basic food hygiene standards. But this is ok because the guy who owns the franchise in Mk doesn’t care he’s a millionaire. It’s so bad why do we eat this rubbish. Very disappointed
Zoe F . 2024-03-15
MORE AT TripAdvisor
A bit slow but nice. Service could be better.the 1 in Bedford is the test I have been to.
Robert Bond . 2024-03-07
MORE AT Google
It was very busy and had a long wait
Fredrick Rainbow . 2024-03-03
MORE AT Google
Half of my order was missing and staff rude handling delivery drivers.
Anna McArthur . 2024-03-01
MORE AT Google
Maybe I came at a bad time - to be fair to them, I have never seen so few staff try to deal with so many customers; it was crazy busy. I got a "wrap" of the day which was more like an "unwrap" of the day. Consequently when I opened up right in front of the counter the chicken fell out. I waited a moment after telling them to offer me a replacement as I know other McDonald's I've been to would have done but I didn't have the time to stick around if I had to argue the point. Also to be fair to them, I'm sure they would have given me a replacement had I asked but I was in a mad rush as well and couldn't stick around as long as it would have taken in that crazy busy McDonald's kitchen Jamaica replacement wrap.
Edward Jones . 2024-02-29
MORE AT Google
The rudest, laziest staff I have ever seen. Childish and unable to deal with life unless it's 100% text book.
Kevin evagorou . 2024-02-29
MORE AT Google
Slow service today but normal food for McDonald's
Jason Kelf . 2024-02-28
MORE AT Google
Shocking as always! Egg in wraps even though we have allergies. Items missing. Always the same!! Rubbish! Honestly dunno how it’s so hard to make a wrap!
Shannon F . 2024-02-23
MORE AT TripAdvisor
Shocking! Food cold everything time, burgers thrown together. Should be reported to trading standards- food hygiene.
Jel Ward . 2024-02-23
MORE AT Google
Burger placed on its side in the box...was just a mess 😔
Peter Reynolds . 2024-02-22
MORE AT Google
Usually I visit other McDonald's in MK and all should keep the same standard, however so many issues with one place at once. Coupon is not working, receipt printer is not working, no available clean trays for customers at the restaurant even only few people inside. Waiting for small orders takes ages,no enough space in the carpark due to location. On top of this I think McDonalds requires hairnet or hat during preparation food, a special from managers , might there not lose hair;) thanks god 3 min away is another one, i will save this time with shorter waiting time for sure.
Łukasz Kłonowski . 2024-02-17
MORE AT Google
Nice sized place and always plenty of seats staff are nice too. Would have had more stars if it wasn't for the fact that alot of times we go through the drive thru something is missing from our order.
martin jackson . 2024-02-17
MORE AT Google
Terrible service staff totally blank you food arrived cold kids play area dirty with no screens in the play tablets would not recommend to anyone
damo m . 2024-02-15
MORE AT TripAdvisor
Ordered on the app gor delivery food was cold .hot chocolate like drinking boiled water phoned a member of staff was rude .This was on a Thursday midday. Overall disgusting
susan murray . 2024-02-12
MORE AT Google
Disgrace of a Mc Donald’s, service was terrible. Ordered on the screens, waited 20/30mins, questioned a manager how long it was going to take as my 2 year old kicking off waiting this long. They asked what I had ordered, I repeated the order to be told oh we’re short staffed, a couple behind me had been waiting the same length for a soft drink… got a full refund in the end and went to another mc Donald’s in Milton Keynes, which weren’t rude and managed to get it right and within 5 mins of ordering.
Wander10715945714 . 2024-02-11
MORE AT TripAdvisor
Disgrace of a Mc Donald’s, service was terrible. Ordered on the screens, waited 20/30mins, questioned a manager how long it was going to take as my 2 year old kicking off waiting this long. They asked what I had ordered, I repeated the order to be told oh we’re short staffed, a couple behind me had been waiting the same length for a soft drink… got a full refund in the end and went to another mc Donald’s in Milton Keynes, which weren’t rude and managed to get it right and within 5 mins of ordering.
Matt Holtom . 2024-02-11
MORE AT Google
Order had food missing yet again so had to drive back, no apologies 😡
Brian O’Leary . 2024-02-07
MORE AT Google
Just ordered 5 meals at the drive through, waited 30 minutes for the food. Drove back to work, no chips.. and the burgers are cold! How can you wait for the food and it be cold? Now got to go back for the chips 🤷🏻♂️ Now have hot chips, freezing burgers and cold coffee’s. Worst McDonalds ever!! Correction chips are cold as well, couldn’t write it…
luke Merrick . 2024-02-07
MORE AT Google
Hello retards, I hope you can read that word because you clearly cannot read anything else, such as simple instructions
micayla bridges . 2024-02-07
MORE AT Google
Had chicken Selects here Friday … so overcooked that they were rock hard and dry. They ended up cutting all the roof of my mouth and causing me a week of pain 😭
Jade Humphries . 2024-02-07
MORE AT Google
I tried to get their attention at the tills about something but no one could hear/see me. (I stepped a lil too far into the tills my apologies that's on me) but they told me to step back and I did. Still didn't get seen to what I was trying to get their attention about. Soooo... Yeah...... (They could see I was trying to get someone's attention) but hey ho
Lielar . 2024-01-28
MORE AT Google
Quite a quiet McDonald’s. Always clean and toilets too. I don’t hesitate to come here anytime for a quick snack.
Jake Francis . 2024-01-27
MORE AT Google
Food was standard but they put the same amount of fries in the large as they do in the medium box. So I basically pay for a large meal and get the same amount of fries as my kids who had medium. Bins were quite full and I couldn’t see anyone walking around cleaning / clearing tables.
Gary Manning . 2024-01-21
MORE AT Google
Worst McDonalds in Mk always missing orders when delivered
Lee Priestley . 2024-01-20
MORE AT Google
My only fault was today I sat at two tables the first one had tea or coffee stains and the second one wasn't to pleasant. Other than that I've eaten there loads of times and never had any complaints.
Flynnaldo . 2024-01-19
MORE AT Google
I just LOVE Macdonalds Fillet o Fish 🐟 😋
Jamil Rehman . 2024-01-19
MORE AT Google
Am really annoyed with this Wolverton Milton Keynes mcdonalds, they are stealing my order, my order never completed and if I call uber eats to make complain they will tell me they can't refund me almost 4 to 5th time now. Mcdonalds Wolverton is a cheat.
idowu onibudo . 2024-01-18
MORE AT Google
Maybe not the worst McDonalds I have ever been to but…….. actual it is. They only have unhappy meals to match the customers. Top Tip do not go into the franchise as this is the slowest way of getting your food
Neil Viveash . 2024-01-16
MORE AT Google
Had a good meal here at the wolverton branch
Clive Taxi Cybercabz Milton Keynes Mk . 2024-01-14
MORE AT Google
Used drive through and service and food was great
Davidb2k . 2024-01-14
MORE AT Google
Even though it was relatively quiet, the service was slow. Our order took ages.
Ashok Dave . 2024-01-13
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
510 Opinions
Really annoyed today I ordered on Uber eates a family Round house combo max I got my order and there was 12 chicken wings missing I rang the shop to ask why they are missing to be told they are not included which isn't correct as it literally states online it's included. The lady who I spoke to then put down the phone on me and the shop refused to answer the phone after that. I been to you guys many time I will not be ordering again.
25 Opinions
If I could give no stars I would Came to drive through and tried to order 2 big tasty meals the girl on the speaker was impatient and kept cutting us off as we tried to customise our burgers she kept asking what drink I hadn't even finished asking her to remove the bits I didn't want so the order was wrong, We then went to the window and explained to a different member of staff what we would like to be told that wasn't possible anymore which was fine so we changed to order one normal tasty and one only cheese and bacon simple enough right? Nope so we get to payment window and the guy gives us one drink and tells us to park, now I'm sorry are staff not meant to give out cutlery and condiments as standard when handing out food and drink to the drive through!! We got no napkins no milk and had to ask ourselves for sugar to be chucked 2 and when we asked for a couple more it seemed that it was to much trouble for the boy at the window! We park up and are waiting for our food and a little while later a boy comes out with bags heading towards our car he hands us the food and is like ok bye, so I said excuse me I'm still missing a drink, he's like fine I'll go get it, I'm thinking erm yes please as this is your job. While he goes to grab the missing drink I check my order and my burger is wrong!! I wanted only cheese and bacon this has no cheese so when he comes back I tell him it's wrong and he says no it isn't, I'm like it is I ordered only cheese and bacon, so he huffs and says I'll go sort it, I'm losing the will to live at this point we've ordered 2 meals not 20 it shouldn't be this hard! So what should have been a 10 min trip took over half an HR the food was still cold and absolutely disgusting! This isn't the first issue I've had with this store!! They are forever getting the simplist of orders wrong and they don't even care, the staff there are rude and can't be bothered half the time! The customer service is abysmal honestly go to Mk stadium or Arena they are much better stores! I think West croft needs a retrain on how to execute McDonald's values and service agreement! DONT WASTE YOUR MONEY AT THIS STORE!!
116 Opinions
I had a medium doner kebab that was part of a larger order. This review is purely in relation to my meal only. The pitta was stale, the doner meat was cold, dry and had no flavour (definitely no lamb). The salad was past its best. Dry cucumber, soggy tomatoes, limp lettuce and the red cabbage, well it was red cabbage. I only ate a couple of bites, this was quite possibly the worst kebab I have had to date.