McDonald's in Milton Keynes

No matter what time of day you go or how many cars are in front on you at the drive thru, I was there at 6.55am no cars in front of me yet a simple standard breakfast order of 2 items took almost ten minutes. This is by far the worst McDonald's in Milton Keynes they have definitely forgot its called "fast food" for a reason!

About 30% chance of getting your correct order. Worst McDonalds in milton keynes by far. Definitely not the brain trust

A good standard eatery. When I've been it is always tidy and the food is to the usual McDonald's standard.

Ordered the BBQ Smokehouse McCrispy. On opening found dry chicken, no cheese, no red onion, little BBQ sauce. Disappointing.

How can your staff, keep misreading the receipts like your staff always keep missing out items all the time

I had a disappointing experience at McDonald’s recently. We placed an order to eat in, but when the food arrived, two of the items was missing. We politely informed the staff, but instead of resolving the issue, the attendant responded with an unprofessional and rude attitude. It’s understandable that mistakes can happen during busy hours, but the way it was handled made the experience worse. A simple apology and correcting the order would’ve been enough, but instead, we were met with disrespect. It really affected the overall visit and made us feel unwelcome. Definitely not what I expect from a brand like McDonald’s, which usually emphasizes customer service. Hope the management takes steps to train the staff better and improve how such situations are handled.

Not a bad wait in terms of drive thru. But the deliveroo drivers and other delivery drivers crowd at the tills and it just somewhere where I don't want to bring my kids to sit and eat

Consistently the best McD’s in the MK area. The food is always as it should be. It is never too busy when we go there, and we have always managed to get a parking space.

While waiting for my order I noticed 3 customers who reported missing items from their order. When I got home I also found that I didn't have a cheeseburger. I didn't notice it on the spot because I had a very large order.

Great people working there. Clean, fresh, very good food.

This mcdonalds constantly gets the orders incorrects, there is always missing items or items we didnt order. Went to the drive through and they had missed one of the items (which we had ordered) to which they replied that we had to rejoin the queue and reorder, which is just ridiculous, it was their fault and I had to rejoin a 10min queue which I had already been! When I went inside to reorder, there was another lady who had also been in the drive through and her order was incorrect. It just happens way too often!

Staff was really helpful and friendly. Especially Macy and Fraser were very helpful when I had a little issue making payments. Thank you both keep up the great work.

The worse Mcdonald's in Milton Keynes

For some reason the breakfast deal wasn't available. Got a bacon and cheese wrap and a coffee, £4 in total which wasn't bad. We ordered through the app and it was brought to our table which was nice, we didn't even need to collect it. Nice they had baby changing facilities which were decent. The music was nice too, a nice ambience.

Nice workers food comes fast but some things are not the best tasting but most are the buger buns are quite dry

Food Poisoning Alert! I stopped at this McDonald’s on 11th February 2025 around 3.30pm for my first meal of the day before driving to London. I ordered a Big Mac, latte, water, fries, and an apple pie for the road. Shortly after eating, I began feeling extremely unwell—vomiting, severe stomach pain, and diarrhoea—to the point where I nearly had to go to A&E. This was the only food I consumed that day, so there is no doubt about the cause. Not only has this left me in terrible health, but I’ve also lost a full day of work because I’m too ill to function. Thank you for the food poisoning and the financial loss.

24 hour service , friendly staff

It is what it is. Their sausage mcmuffins are now awful. The sausage is such low grade you can taste the rusk. Such a shame. However, if you get a bacon mcmuffin with a coffee. Bargain. Under £3 and the muffin is lush. Their coffee is very good.

Was refused ordering in the drive through due to 'change over'. Utter joke

Perfect chicken mayo burger, only £1.39.

Had enough of this McDonalds they never seem to be able to get my orders right, I take ingredients out and they proceed to keep them in, I just wonder what would happen if I was allergic, I pay extra for things and don’t get them I’ve had to order from other McDonalds because this one is atrocious they even don’t put the whole meal in.

sadly the last 4 orders i’ve made here have all been terrible. missing items, missing sauces, wrong items missing ice, missing straws. that was just one order. food so cold it’s inedible, burgers that look mashed/crushed and cheese that’s not even half inside the burger. my most recent order was simply stolen by the driver who pulled into the station and turned his tracking off. i won’t order here again, i have full confidence my next order will also be wrong, half missing or stolen. thankfully the staff are lovely, polite, understanding and supportive when we talk.

No faults. Usual high McDonald's standards.

Solid Maccies, I go regularly and they always get my orders spot on Edit: had to wait 15 mins, only for them to forget a whole burger and dips How are you gonna forget a whole burger, make me pay extra for dip just to not give them. The burger that I did get was smashed up, looked like someone sat on it before, then waited for it to get cold before putting it in a dip baron bag Another edit: Still going downhill, my drink tastes like they pressed the wrong button for a second, so it tastes like lemonade mixed with coke. Also, is this a lettuce bulb I found in my burger? 😂 It was so hard, not great really. Down another rating Edit: didn't have any sour cream dip also 👎🏻

Left sat in the drive through for ages, no other customers present. The lady on the intercom then listened to a private conversation and then was very aggressive towards us. First time we have ever had to reverse out of a drive though 🤣

I think these staff don’t have any eyes bcoz literally they are wasting everyone’s time my order is ready and I can see the order when I ask them they told me it’s not ready. I am highly disappointed with the service at this McDonald's location. The staff demonstrated a lack of attentiveness and care during my visit. My order was incorrect, and when I brought it to their attention, they were dismissive and unprofessional. Additionally, the hygiene standards seemed below par, which is unacceptable. Negligence like this seriously affects the customer experience. I hope the management takes this feedback seriously and improves their service standards.

Avoid! Ridiculously slow service. Took over 20 minutes to get one meal and only 1 car in front of me 🤷🏼‍♂️

For a Snack the Food is okay. From Personal Experience, Food is always very greasy.

Place an order on delivery. Requested the triple cheeseburger and kids cheese burgers to be plain with only ketchup. They forgot both of my ice creams as well. All burgers had mustard, onion and pickle. Had to pay taxi fee to go collect the correct order, do they even double check the orders? Or are they making it with their eyes closed? How can you make a mistake this bad? Be careful when you order on delivery, they always make errors. Better to go in store so you can check the order yourself. Must be new staff.

Waited 16 minutes for 3 meals. All standard items. The 'new' way of only prepping food which is ordered is so much slower. Cold food, missing dip from nacho dippers. Disappointing. Never seem to get an order correct! Further visit : staff cleared table while we were ordering desert and threw away our full drinks! Latest visit, food given to me 1.5hrs past it's discard time. No staff at counter to address with, had to collar some poor kid who was taking to collect by car. Remade for me but took almost 10 minutes. One staff member snapped at another customer who asked for some service. Noone interested in taking cash orders or refilling the ketchup!

Ruff, unprofessional, and not polite staff

Was in the drive - thur, and I was waiting for 20 mins for them to clear people's orders. When we got our food, "it was cold "for the time we had to wait. It should be hot, we thought that it was being freshly cooked. Would not go back to Wolverton's McDonald's

The ONLY good thing about this McDonald's is that the staff are so imcompetent and the food is such poor quality, that every time I visit I get 2 extra value meal vouchers from customer services due to them always getting my order wrong. McDonald's Wolverton has some serious issues that need addressing.

Exactly as you would like from a McDonald's.

Got my breakfast as normal this morning I asked a simple question to this girl and she just puffed her cheeks at me not very good to be honest she's a lucky lady I never reported for rudness

25 minute wait for cold food when there is no one else in the building Exceptional customer service of just being ignored by every staff member You’ve really showcased the path that humanity should be taking Great work guys, you’re all fantastic

Food is often just warm and fries cold. I wish they'd take more care when putting burger in a a container when there's no bun (I have to eat gluten free, therefore no buns). Having said that the staff are very good and polite.

Can I have a refund please I’m vegan.

Couldn't have been any fresher. Service was lovely, too.

Updated experience: this is possibly the worst McDonalds I have the displeasure of using. The management have been rude, customer service is well below par. The food is often cold, and slopped together. At worst they get delivery orders wrong. The drive through is an absolout joke. Really, I would recommend to avoid this McDonald's.

I ordered for my family and there was a couple items missing. Very disappointed,

Tables dirty, bins full. Fries tasted stale. Burger ok

Wasn't busy but service to getting our food was slow, staff cheerful and happy to help though so nice atmosphere.

I work at this mcdonald's amazing

Not the best experience today. I wanted something that is on the menu online. But not at this place! All I was offered was to talk to a manager, who was actually busy. If it is on their website menu surely it should be available. Not as I was told "it's not on my screen"! Talk about the computer says NO 😧😡

Do not get a delivery, they constantly forgot food and drinks that you pay for, delivery incomplete meals and would rather refund you then delivering the order. Want a meal without a drink or a food without a drink, this is the place for you

Terrible environment, the employees don't even look people in the face, they prefer to play and laugh rather than work, you managers and owners should take better care of your business and not leave it to God, because it gets worse every day in this restaurant.

Banging it’s pretty good McDonald near Tesco just in case I need to get some shopping done pretty good one for being honest me and stuff. Yeah it’s pretty good. Go there pretty good. I love it there.

The staff are plentiful but they priorities the drive through, so unfortunately if you order inside you should prepare for a wait.

As usual cold food not as advertised on mainstream tv. . I ordered cheeseburgers there was no onion grilled or otherwise. Slapped together cold food no thought or care. Who cares 🤷‍♀️ no one sept it the far cars running the disgraceful franchises

Food is very slow, always short on staff. Also, their self clean milkshake macine is nearly always in service mode, so getting a shake is hard.

I don't know why I even bothered

On 13/08 I queued at the drive in for over 20 minutes, i complained to a staff member who was outside, he said they were short staffed and i would need to tell the manager as they were always telling him they needed more staff. Imade my order, when I got to the payment window, there was no one there, I waited ... no one came so I drove to the next window, it was shut, staff just looked at me, eventually staff came to the window and confirmed my order then said I would need to drive back round to pay ... telling me they were short staffed, not my problem, window was then vlosed on me. The priority here always appears to be the phone orders and deliveries and customers whe bother to attend are kept waiting I have always supported local businesses so screw you Macdonalds Wolverton you have had my last order.

I waited a whole 30 minutes for a walk in order on a Tuesday night at 7.30pm, as did other people. Staff basically ignored everyone that walked in, only prioritising drive thru customers- there wasn't even many cars waiting there either. In the end, the food was cold and just looked like slop. The ice in the drink had melted from sitting on the side for half an hour( I could see it being made when I arrived and then eventually picked up) The staff were complaining in the back that they were too busy when it wasn't busy at all. All I got was a "sorry for the wait" for this lousy excuse of a fast food restaurant. 100% wont be going there again nor would I recommend anyone else

Joke of a place, apparently toilets aren’t allowed to be open by manager’s discretion even worse we are paying customers My other half also has a medical condition too Don’t bring your family here unless you’re willing to urine/poo yourself 😂 It’s 10:30pm but what’s the law in that? Foolishness

If I could rate this place a massive Zero then I would Myself and my other half feel discriminated Joke of a place, apparently toilets aren’t allowed to be open by manager’s discretion even worse we are paying customers My other half also has a medical condition too Don’t bring your family here unless you’re willing to urine/poo yourself 😂 It’s 10:30pm but what’s the law in that? Foolishness

Just received my order on Uber eats and it was cold and disgusting. Chips wasn’t cooked properly. Really disappointed

should be less arrogant and helpful, pretend that people are not even there, ignore anyone, among so many McDonalds choose others, there are several others with a good sense of humor in customer service

Honestly, the rudest customer service I’ve ever witnessed came to the window and actually started arguing with me then the Manager told me they were trying to get rid of him as it’s not the first time it’s happened and I didn’t get my full order. Needless to say I won’t be using them again. I’ll be going round the corner to another one another Customer lost

Took too long, but food was nice.

Honestly the worst McDonalds in the whole of Milton Keynes. Have been waiting over half hour at times for food. The one by the train station is much faster, go there instead!

Another Macdonalds, I don't think the food changes from one Macdonalds to another, perhaps the only thing is the service and this was decent.

Honestly if I could a no star I really would have. Tonight I’ve been spoken to terribly by the staff at this branch when I rang up to complain that they haven’t packed all my order. I got laughed at down the phone and them saying there is nothing they can do and just blamed the delivery service for it. The food we did receive was awful the best place for it was the bin as there was no way I was giving my children what we got.

Worst meal ever. No shakes ( usual) didn’t add mozzarella sticks that we ordered,or any straws for the drinks. My quarter pounder with cheese was neither of those things ( hamburger no cheese!) and they couldn’t even be bothered to put salt on the cold limp chips. Just rubbish

Self check out machine was out of receipt paper 📃, no tomato ketchup available, my order was prepared swiftly, 🍅 tomato ketchup is provided on request. Overall rating 7/10.

Fries almost never salty enough

Chips cold we ordered 2 mac triple meals When we get home 1 mac triple and I quarter with cheese. Can not even get the orders correct.

Went through drive through,half my meal was missing ie the burger and cheese bites but got my drink and fries. My partners big mac only had 1 burger in it instead of 2 and it was cold.very poor.

Always mess up on our order without fail. Shame.

REALLY DISAPPOINTED WITH MY MCDONALDS DELIVERY THIS EVENING , after being really poorly all week , I thought I’d treat my son to a burger and few other bits, everything delivered was cold , squashed and just not very good at all , chips are always half empty , burger looked like it had been put together by a 2 year old ! You need to up your game maccies ! Not good enough Thank heaven for my ninja air fryer

Rebecca, who serves is polite, friendly, professional and lovely to be served by.

Always happy here. Food is usually good too

I couldn't earn any loyalty points or pay with my points because my McDonald's account is French.

Ordered on line pick up in store

Consistently long waits, even when the place is quiet. Consistently poor quality food.

This is completely outrageous, I Ordered a happy meal, and I don’t understand how you expect children to eat this? I’m 21 and I’ve tasted better Bin bags, (don't question why I ordered a happy meal when I’m 21) the chicken nuggets was as dry as a desert and don’t get me started on those god awful chips. The only decent thing was the drink. It’s almost like you left the food under a heat lamp for a week. Stale as anything. How can children enjoy this if I can’t even enjoy this. This happy meal was a Hazzard. Do I need to make an appearance to show somebody how to make food correctly? Have a very bad night whoever made my food dry and stale…😡I’m not Mchappy at all….. and I’m not Lovin It..

Live in the area and never had a good experience, If you like cold food, hair in your food or uncooked chips then this is the place for you Staff are diabolical bunch of teenagers swearing and shouting absolutely terrible! My dog didn’t even eat it, absolutely shocking

They take ages for preparing food hate their service. Furthermore, There is none on the front desk everyone is inside the kitchen!

Cold every time. Even the pies... how, just how? Thought I'd update this since I've looked back through some other reviews - 5 star with weird range of photos taken (who does that) and heaping praise on this branch...very suspicious. This place has always been dirty when I've gone in. There is usually something unavailable like sauce, napkins, printouts from the ordering screens. The Happy Meals either don't have the toy, have the exact same toy over and over for weeks or have the wrong toy for the current promotion. Today I am at home with strep throat and would love a milkshake but guess what... unavailable here and the app won't let me get a delivery from the next nearest branch. I visited McD's Kingston a couple of weeks ago and it was excellent so how this place can consistently get it all so wrong is beyond me.

Staff seem friendly here only used the drive thru side of it really, orders always seem to be correct and food was fresh

Ordered breakfast just after 10am and my order was cancelled by them at 11am when it should've been delivered and it doesn't help that I'm pregnant as I was really craving the breakfast so I wouldn't struggle to eat something 😞 really upset

Very clean and tidy. Staff are friendly and efficient. They keeps cleaning and maintaining the tidiness of the restaurant. I love eating wraps at McDonald’s and the wrap here is the most delicious! It has fresh vegetables and the chicken fillets are well made with sufficient BBQ sauce which I love it most. It is the first time I visit here and I am sure I will come again.

Nearly all tables were dirty. Even though it was quiet. Mopping equipment left out even though it wasn't being used and the floors were dirty. No paper in receipt printers. My drink arrived flat when it was supposed to be coke zero.

Forget to put something in EVERY single order. I’m starting to come to the conclusion it’s not an accident.

The food was cold and we had no drink with one of our meals the driver madasior younis took the empty drink as it was his error and promised to return with a replacement over an hour and still nothing also as normal Wolverton McDonald's have the phone off the hook as they don't want to deal with issues that customers have,very bad service yet again so ty again McDonald's for wasting our money!!!!

Food as always at McD, but staff here can be a little abrupt, although lady on drive thru about 2/2.30pm on Monday 1st April was very pleasant.

Took a long time to get food. The delivery services seem to take priority these days. The screens only offered takeaway not dine in table service which can be difficult for a disabled person like me. The chips were 3/4 full as always (one day we'll get a full portion)! The tables were dirty, the staff were not polite, call your number then walk away without another word. The bins were overflowing! Not the best experience we've had there!

A bog standard McD in a town that has the first railway works in the world.

Edit - coke zero is more soda water and next to no flavour. Another reason to avoid this place. Drive-thru SUCKS. On 2 occasions within the last 2 weeks, I've had to secure the lids on the drinks and I ordered 2 large meals only to get home and unpack them and find regular fries. The burgers look like they were slapped together by some real Billy No Stars. No quality control. I'm not coming here anymore - I'd sooner go to the one on Linford Wood. At least they can put a burger together and get the order right.

The quality is awful slapped together crap served cold! Below basic food hygiene standards. But this is ok because the guy who owns the franchise in Mk doesn’t care he’s a millionaire. It’s so bad why do we eat this rubbish. Very disappointed

A bit slow but nice. Service could be better.the 1 in Bedford is the test I have been to.

It was very busy and had a long wait

Half of my order was missing and staff rude handling delivery drivers.

The rudest, laziest staff I have ever seen. Childish and unable to deal with life unless it's 100% text book.

Maybe I came at a bad time - to be fair to them, I have never seen so few staff try to deal with so many customers; it was crazy busy. I got a "wrap" of the day which was more like an "unwrap" of the day. Consequently when I opened up right in front of the counter the chicken fell out. I waited a moment after telling them to offer me a replacement as I know other McDonald's I've been to would have done but I didn't have the time to stick around if I had to argue the point. Also to be fair to them, I'm sure they would have given me a replacement had I asked but I was in a mad rush as well and couldn't stick around as long as it would have taken in that crazy busy McDonald's kitchen Jamaica replacement wrap.

Slow service today but normal food for McDonald's

Shocking as always! Egg in wraps even though we have allergies. Items missing. Always the same!! Rubbish! Honestly dunno how it’s so hard to make a wrap!

Shocking! Food cold everything time, burgers thrown together. Should be reported to trading standards- food hygiene.

Burger placed on its side in the box...was just a mess 😔

Nice sized place and always plenty of seats staff are nice too. Would have had more stars if it wasn't for the fact that alot of times we go through the drive thru something is missing from our order.